• 한국항공운항학회지
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• 제32권1호
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• pp.103-108
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• 2024

Despite the development of the aviation industry, aircraft accidents caused by human errors by flight crews continue to occur. In order to reduce such human error accidents, it is important to strengthen flight-related regulations and establish a safety culture in which pilots themselves seek to ensure flight safety, rather than requiring flight crew members to follow them. In this study, the sub-concept of safety culture was classified into three latent variables (safety management, safety atmosphere, and process culture) and eight measured variables to investigate the safety culture awareness of domestic flight crew. The survey results were analyzed by type of airline and flight crew. The purpose of this study is to present a plan to improve the performance of revitalizing the safety culture of domestic flight crew through an empirical comparative analysis according to the number of flight hours and years of service at the airline.

• 한국항공운항학회지
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• 제27권1호
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• pp.10-19
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• 2019

As a domestic aviation industry has been growing continuously, the air traffic volume of en-route has increased rapidly to 2,300 a day. According to developing air navigation system including Performance Based Navigation(PBN), the manner of flights has diversified. Consequentially task of air traffic service has been increasing more and more and the organization of Air Traffic Service(ATC) established one Air traffic management Office(ATMO), extends to 3 Regional organization(Seoul, Busan, Jeju) and a number of air traffic controller exceeds 600. The purpose of this research is going to investigate the relationship between organization's safety climate and air traffic controller's safety behavior, In pursuing above, previous studies related to co-worker and supervisor's safety climate were examined for literature review. Based on this previous studies, research model was constructed. Hypothesis was verified by effect. Data from 209 samples was employed for final survey. The main results show that co-worker and supervisor's safety climate were meaningful factors to effect perceived Safety Behavior and safety knowledge, safety motivation were significantly and positive related to safety compliance.

• 예술인문사회 융합 멀티미디어 논문지
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• 제7권1호
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• pp.35-44
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• 2017

본 연구에서는 항공운송산업에서 기내서비스와 가성비가 고객의 만족과 추천에 미치는 영향에 있어서 대형항공사 브랜드 파워의 조절적인 영향을 살펴보고자 한다. 연구결과, 첫째, 고객만족에 있어서 브랜드 파워가 높은 대형항공사는 가성비뿐 아니라 다른 기내서비스 속성들도 모두 영향을 주는 것으로 나타났다. 그러나 브랜드 파워가 낮은 대형항공사는 다른 기내 서비스 속성에 비해 가성비의 영향이 무엇보다 더 큰 것으로 나타났다. 둘째, 고객의 추천에 있어서도 브랜드 파워가 높은 대형항공사들은 가성비뿐만 아니라 좌석이나 승무원서비스도 중요하게 고려하고 있는 반면에 브랜드 파워가 낮은 대형항공사들은 좌석이나 승무원서비스보다 가성비를 훨씬 더 중요하게 여기는 것으로 나타났다. 따라서 브랜드 파워가 낮은 대형항공사는 저가항공사의 저가격파괴 전략에 맞대응하는 노력이 필요하고, 브랜드 파워가 높은 대형항공사는 가성비뿐만 아니라 다양한 기내서비스 속성을 모두 향상시키는 존속적 혁신전략을 추구하는 것이 필요하다고 할 수 있다.

• 한국항공운항학회지
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• 제32권1호
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• pp.28-38
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• 2024

Due to globalization, the air transport industry plays a key role in the global economy. In particular, the air transport industry is highly dependent on human resources, and the capabilities of the cabin crews in managing safety and providing service in a cabin depend on the service quality and the success of the company's human resource management. Therefore, systematic support and interest in competitive key personnel are believed as very important factors. Airlines need to improve the work engagement of airline cabin crew through organizational supportive efforts. Thus this paper surveyed 309 cabin crews who worked at low cost carrier and conducted an empirical analysis based on survey results. The study validates hypotheses pertaining the relationship between organizational identification and job commitment of cabin crew according to the airline's perception of organizational support. The comprehensive analysis reveals that perceived organization support has a significantly positive impact on cabin crews' work engagement.

• 유통과학연구
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• 제14권5호
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• pp.115-123
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• 2016

Purpose - Nowadays the competition between companies has been intensified in the aviation industry. It is hard to maintain successful market share in challenging managerial environment. Not long ago, a Korean major aviation company had faced social condemnation cause of managerial staff's immoral behaviors. That company suffers great losses in company brand value in terms of authenticity as an aviation company. This research tried to show the effect of brand authenticity in the aviation industry. First of all, this research tried to define the dimensions of the brand authenticities based on the former researches. This research suggested the airline brand authenticities as three kinds of dimensions. The dimensions of authenticities consist of performance aspects, symbolic aspects and moral aspects. And this research also tried to show the relationships between brand authenticities and consumers attitudes. Research design, data and methodology - The empirical research design is based on the experiments with six types of advertisement prototypes. The advertisement prototypes were based on three types of authenticities' characteristics. The prototypes were made of core statements about each authenticity. And the advertisement prototypes also were based on the aviation company types. The types of aviation companies could be divided into FSC(full service carrier)and LCC(low cost carrier). So the whole experiments were performed with six kinds of advertisement prototypes(3 brand authenticities X 2 aviation company types). The age of participants were from 20s to 40s. The proportion of participants' demographics are as follow. Age proportion is 50% of 20s and 50% of 30s and 40s. Gender proportion is 46% males and 54% females. The experiments performed through mobile devices. Advertisement prototypes were exposed to the participants through their mobile devices, and they answered the questionnaires. All the process of experiments were performed by a professional research firm to maintain the quality of data. Results - This research suggested some important outcomes as follow. First, brand authenticity had an important role to make a positive consumer attitude on the aviation company. All the three types advertisement of authenticities had a positive impact on the consumer attitude for the aviation company. Second, the three types of brand authenticities in the performance aspects, symbolic aspects, and moral aspects had a major impact on the consumers attitudes. The performance authenticity had the biggest effect on the consumer attitudes. Third, the types of aviation companies like FSC and LCC had a different correlation with types of authenticities. All the types of authenticities affected on the consumers attitudes in the FSC case. The symbolic authenticity had the biggest effect in the FSC case. But the performance authenticity showed the most striking effect in the LCC case. Conclusion - From this research, we can get a conclusion. The brand authenticity of aviation company should be managed carefully to maintain a positive brand image and consumers attitudes. And airline brand authenticities can be consist of three type dimensions. All the types of authenticities affects on the consumers attitudes positively. The symbolic authenticity affects more in the FSC case, and the performance authenticity influences more in the LCC case.

• 한국항공운항학회지
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• 제24권1호
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• pp.16-24
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• 2016

Despite rapid growing in domestic duty free industry, weight of income from airport duty free area is relatively decreasing because of rapid progress in downtown duty free area. The purpose of this research was investigating the relationship between airport duty free servicescape and its effects on customer satisfaction and image for duty free shop, in order to maintain own competitive advantages. In pursuing above, previous studies related to servicescape, service value, customer satisfaction, and image were examined for literature review. Based on this previous studies, research model were constructed. Hypothesis was verified by effect. Data from 305 samples was employed for final survey. The main results show that functionality, attraction and convenience were meaningful factors to effect perceived servicescape. On the other hand, cleanness and comfort had few or no influence on servicescape. The perceived servicescape affected on service value and customer satisfaction. Service value had positive effects on customer satisfaction which was discovered to affected on image for duty free shop.

• Safety and Health at Work
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• 제12권4호
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• pp.462-470
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• 2021

Background: Fatigue is pervasive, under-reported, and potentially deadly where flight operations are concerned. The aviation industry appears to lack a standardized, practical, and easily replicable protocol for fatigue risk assessment which can be consistently applied across operators. Aim: Our paper sought to present a framework, supported by real-world data with subjective and objective parameters, to monitor aircrew fatigue and performance, and to determine the safe crew configuration for commercial airline operations. Methods: Our protocol identified risk factors for fatigue-induced performance degradation as triggers for fatigue risk and performance assessment. Using both subjective and objective measurements of sleep, fatigue, and performance in the form of instruments such as the Karolinska Sleepiness Scale, Samn-Perelli Crew Status Check, Psychomotor Vigilance Task, sleep logs, and a wearable actigraph for sleep log correlation and sleep duration and quality charting, a workflow flagging fatigue-prone flight operations for risk mitigation was developed and trialed. Results: In an operational study aimed at occupational assessment of fatigue and performance in airline pilots on a three-men crew versus a four-men crew for a long-haul flight, we affirmed the technical feasibility of our proposed framework and approach, the validity of the battery of assessment instruments, and the meaningful interpretation of fatigue and work performance indicators to enable the formulation of safe work recommendations. Conclusion: A standardized occupational assessment protocol like ours is useful to achieve consistency and objectivity in the occupational assessment of fatigue and work performance.

• 항공우주정책ㆍ법학회지
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• 제24권2호
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• pp.69-104
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• 2009

항공안전에 대한 항공선진국의 항공안전정책을 통해 얻을 수 있는 시사점을 위해 미국, 영국, 호주, 일본의 항공안전정책을 살펴보았으며 외국의 저비용항공사의 현황 및 한국의 저비용항공사의 안전정책 및 항공기 사고에 따른 항공안전 현황을 살펴보았다. 기존의 저비용항공사와 이제 신규 저비용항공사가 지역을 기반으로 지역항공사의 개념으로 탄생함으로써 새로운 저비용항공사의 시장이 형성되고 있는 상황이며 인근 동남아 지역에는 말레이시아의 와 같은 안전의 신뢰성을 갖고 정부가 지원하는 저비용항공사가 있는 반면 항공기 사고로 인하여 경영이 악화되었거나 안전성에 대한 신인도가 추락된 저비용항공사가 산재되어 있어서 외국의 저비용항공사에 대한 안전성 검증과 함께 국내 항공사의 국제선 진출에 대비한 신뢰성 향상 및 국제적 안전성 확보를 위한 안전관리 대책이 필요하다. 또한 현재 항공자유화와 항공수요의 다양화로 저비용항공사 증가 추세에 있으며 최근 제주항공, 에어부산, 진에어, 이스타항공이 국내선 운항과 동시에 국제선운항을 시작하였거나 준비하고 있는 상태이다. 본 논문은 최초 저비용항공사 출범 직후의 안전성에 대한 문제를 중심으로 연구를 진행하였으며 이후 이들 항공사 사고가 발생할 개연성에 대한 부분도 고려하였다. 따라서 국내외 항공시장의 환경변화에 능동적으로 대처하고 항공산업의 경쟁력 제고를 위해 신규 저비용항공사의 안전관리의 강화가 그 언제보다 필요한 시기라고 생각된다. 따라서 해외의 항공안전정책 가운데 미연방항공청의 Flight Plan 하위의 Business Plan처럼 구체적인 항공안전계획이 필요하다고 생각되며 본 논문이 저비용항공사의 항공안전 제고 노력에 미력이나마 도움이 되기를 바란다.

• 한국항공운항학회지
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• 제23권1호
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• pp.14-23
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• 2015

This study applied the network text analysis to reveal the scope and trends of low cost carrier studies. We analyzed low cost carrier research published in Korean journals and news articles. The results showed that there are three clusters in terms of research topics. First dimension consists of articles investigating growth in the low cost carrier industry. The second dimension is associated with service characteristics. The last dimension has strong ties organizational and human resource dimension. We run Krkwic, Krtitle, Netdraw, and Ucinet 6.0 to conduct the network text analysis. This study suggests the direction of low cost carrier research in the future.

• 대한방사선기술학회지:방사선기술과학
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• 제41권6호
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• pp.643-649
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• 2018

Recently, together with advancement of domestic aviation industry, overseas tourists using planes have been soared. This study aimed to investigate the risk of diseases for the passengers and flight attendants from the exposed cosmic radiation during the flight by domestic and international literature reviews, as follows. Airliners should develop the program to measure the actual radiation dose and prepare the portable devices for radiation measurement in flight to lower the accumulated dose of cosmic radiation by the attendants. Regulation should be prepared to check the exposed dose during the flight for the passengers by announcement of individual exposed radiation dose which has been provided only to the flight attendants. Passengers and flight attendants should recognize they are exposed to excessive cosmic radiation during the flight and civilians should be protected by the cosmic radiation when they use the flights, which should be prepared by the regulations.