A Empirical Study on the Integrated Customer Satisfaction Evaluation Model for New Product Development -Focused on Automobile Industry - (신제품개발을 위한 통합고객 만족도 평가모델에 관한 실증적 연구 -자동차 산업을 중심으로-)
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- Proceedings of the Korean Society for Quality Management Conference
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- 2004.04a
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- pp.38-43
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- 2004