• 제목/요약/키워드: Attitude toward service

검색결과 382건 처리시간 0.029초

성 관련 강좌 이수 전후 대학생들의 성 고정관념과 성 태도의 변화 (Th e Effect of Sexuality Course on Sex - Role Stereotypes and Sexual Attitude in University Students)

  • 이규은;김남선
    • 여성건강간호학회지
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    • 제9권1호
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    • pp.5-17
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    • 2003
  • Purpose : The purpose of this study was 1) to classify university student's attitudes toward sex, 2) to confirm the effects of sexuality course on sex-role stereotypes and sexual attitude in university student s. Method : The subjects in this study were 212 K university students in Kangwon Province between 3/7/2001 $\sim$ 6/13/2001. The instruments used for this study were the general characteristics, sexual attitude and sex-role stereotypes. The data was analyzed by frequency, percentage, mean, standard deviation, paired t-test, ANOVA, Pearson correlation coefficients, Factor analysis and Cronbach's $\alpha$ using the SPSS program. Result : 1. University students' attitude toward sex are divided into three types. Type I are called open mined : 16, 33, 28, 10, 18, 2, 30, 25, 26, 27, 22, 19, 29, 21, 9, 5 items. Type II are supporters of virginal purity : 8, 6, 31, 17, 14, 33 items. Type III express love through sexual intercourse : 20, 24, 7, 3, 15, 32 items. 2. There was a significant difference in the appearance and occupational characteristics of sex-role stereotypes before and after the sexuality course (t=2.562, p<.05). 3. In Type III, there was a significant difference in sexual attitude before and after the sexuality course (t=3.576, p<.0001). 4. The data showed the relationships between type III of sexual attitude and sex-role stereotypes (r=-.3 15, p<.0001). 5. Sex-role stereotypes according to the demographic characteristics before sexuality course were significantly different by age, gender, experience of military service, experience of sex edu cat ion an d experience of sexual intercourse. Sex-role stereotypes according to the demographic characteristics after sexuality course were significantly different by gender and experience of sexual intercourse. 6. Sexual attitude according to the demographic characteristics before sexuality course were significantly different by maj or (type I), age, grade, experience of military service and experience of sexual intercourse (type II), age, grade, gender, experience of military service, experience of sex education and experience of sexual intercourse. Sexual attitude according to the demographic characteristics after sexuality course were significantly different by religion and major(type I), age and grade(type II), age, grade, gender, religion and experience of sexual intercourse. Conclusion : This study showed that a sexuality course was effect ive in changing the sex-role stereotypes and sexual attitude of university students.

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프랜차이즈 베이커리 전문점의 브랜드 풍문이 브랜드 태도와 브랜드 충성도에 미치는 영향 (The Effect of Brand Hearsay of Franchised Bakery Stores on Brand Attitude and Brand Loyalty)

  • 한상호
    • 한국프랜차이즈경영연구
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    • 제13권4호
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    • pp.13-22
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    • 2022
  • Purpose: Brand hearsay refers to information that can be acquired from advertisement, media publicity, and word-of-mouth prior to experiencing products or services of brands. Previous information about brands obtained through brand hearsay affects consumer behavior in choosing brands. Moreover, brand hearsay is an effective communication method in promoting brands to consumers. Thus, bakery franchises need to improve strengths and differentiate characteristics of their brand, thereby attracting more consumers. Therefore, this study investigates relationships the effect of brand hearsay on consumers' brand attitude and brand loyalty in the context of franchised bakery brands. Research design, data, and methodology: A research model was proposed to examine structural relationships between brand hearsay (advertising, publicity, word-of-mouth), brand attitude, and brand loyalty. An online survey was conducted to consumers who had an experience of visiting a franchise bakery. A total of 513 responses were used for data analysis. SPSS 22.0 was used for analyzing general demographics, and SmartPLS 4.0 was used to test validity and reliability of the proposed model. Result: Among attributes of brand hearsay, advertisement and word-of-mouth had positively significant effects on brand attitude, but no significant effect was found between publicity and attitude. Advertisement had a positively significant impact on brand loyalty, while publicity had a negative effect on brand loyalty opposite to hypothesis. Moreover, brand attitude had a statistically significant effect on brand loyalty. Conclusions: In the context of franchise bakeries, brand hearsay contents may change consumers' attitude toward brands but does not increase brand loyalty. Though media publicity does not affect consumers' attitude toward brands, it may decrease brand loyalty when consumers are too exposed to it. In addition, it is necessary to enhance brand attitude to increase brand loyalty of customers. This study provides bakery franchisors and franchisees information about which type of brand hearsay (e.g., advertisement, word-of-mouth, media, publicity) is effective in enhancing brand attitudes and loyalty of consumers. Further studies may include other variables (e.g., trust) in addition to attitude and loyalty, or compare findings based on brand characteristics (e.g., low-to-medium/high prices, store size).

호텔 웹 광고의 광고속성이 광고태도와 브랜드태도, 구매의도에 미치는 영향 (Influence of Advertising Attributions on Attitude toward Advertisement, Brand Attitude and Purchase Intention : Emphasis on Hotel Web Advertisement)

  • 김연미;한진수
    • 지식경영연구
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    • 제12권1호
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    • pp.1-16
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    • 2011
  • This study was motivated by consideration of advertising effects on purchase intention of hotel customers in the situation that people can experience in web advertisements more easily and quickly through four main media. We intends to propose strategic web advertising marketing plans by investigating the relation among hotel web advertising attributions, advertising attitude, brand attitude and purchase intention of customers. In conclusion, in the situation that hotel service industry endeavors a lot to attract young customers, according to gentrified consumption culture and changes in an environmental trend, these results are expected to be used as data to establish web advertising marketing strategies to show trendy brand images to hotel customers, especially consumers of N Generation using official websites of hotels.

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경로식당 이용 노인의 급식 만족도 조사 (Satisfaction of the Elderly toward Free Congregated Meal Service)

  • 남혜원;이영미;명춘옥;이기완;박영심
    • 대한지역사회영양학회지
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    • 제5권1호
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    • pp.74-82
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    • 2000
  • This study was designed to determine the attitude and degree of satisfaction of recipients toward the meal service program for elderly people. Nine hundred and eight elderly people(male: 301, female: 607) were interviewed by trained personnel. The results were as follows. Forty two percent of them had no income and 43.8% of the respondents were supported economically by the government. Their main reasons for attending the free congregated meal program was economic hardship(37.9%) The channels of becoming aware of the free meal program were through their friends(33.4%) and the meal service centers were located in the respondents residence area(36.0%) Thus any other advertisement from local government of official channels about the free meal program were not effective for the elderly 26.9% of the respondents felt inconvenience in visiting the meal service centers because they had some difficulty in walking, 53.5% of them however answered that they didn t have any complains and were quite satisfied with the meal service. The average satisfaction score for the free meal service was 63.4(maximum score 75) As for each evaluation item respondents were highly satisfied with volunteers attitude in meal serving(4.58$\pm$0.65: maximum 5 point) The evaluation score of females was generally lower than that of males(p<0.05) Oncemore, respondents who were in lowere socio-economic classes were marked by having significantly lower satisfaction scores for the meal service compared with higher scocio-economic classes. For the welfare of elderly people, meal service programs should be extended to more elderly persons and developed considering the elderlys ecological factors.

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기술준비도와 상황적 영향이 셀프서비스기술 태도 및 사용의도에 미치는 영향 (The Effects of Technology Readiness and Situational Influences on Attitude and Usage Intention of Self-Service Technology)

  • 문천수;신용호
    • 한국시뮬레이션학회논문지
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    • 제25권2호
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    • pp.93-100
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    • 2016
  • 본 연구는 셀프서비스기술 도입에 있어 개인의 기술 수용 성향과 주변 상황이 미치는 영향을 조사하는 것을 목적으로 하고 있다. 셀프서비스기술 관련 연구는 주로 개인이 가지고 있는 기술에 대한 성향을 중심으로 연구가 이루어졌으며 상황적 요인에 대한 연구는 상대적으로 미비한 실정이다. 이에 본 연구에서는 개인의 기술 수용 성향을 기술준비도의 네 가지 구성요소를 제시하였으며 상황적 영향은 위치 편의성과 서비스 직원의 존재로 분류하였다. 본 연구에서는 셀프서비스기술을 이용한 적 있는 20대를 연구의 표본으로 하였으며 은행 ATM은 연구대상에서 제외하였다. 분석 결과, 기술에 대해 호의적인 감정을 가진 사람일수록 셀프서비스기술에 긍정적인 영향을 미친다는 것을 확인하였다. 또한 셀프서비스기술을 고객에게 유리하게 배치하고 서비스 직원을 통한 방법보다는 셀프서비스기술에 대한 지식을 사전에 전달하는 전략이 호의적인 태도 형성과 사용 의도에 더 효과적이라는 것을 증명하였다.

물리치료(학)과 학생의 장애인에 대한 태도와 행동에 관한 조사연구 (The Study on Physical Therapy Students Attitude and Behavior for the Person with Disability)

  • 오정림;손호희;김기열
    • 한국산학기술학회논문지
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    • 제17권1호
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    • pp.425-432
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    • 2016
  • 이 연구는 물리치료(학)과 학생들의 장애인에 대한 인식 및 태도를 알아보기 위해 물리치료(학)과가 개설된 전국 대학 중 6개 대학의 학생들을 대상으로 이루어졌으며 배포된 총 800부 중 776부를 회수하여 SPSS 21.0 프로그램을 이용하여 분석하였다. 연구결과 성별에 따른 장애인에 대한 행동의 차이에서 남학생이 긍정적으로 나타났으며, 4년제 학제에서 학년이 올라갈수록 부정적으로 나타났다. 장애인과의 접촉 경험에서는 장애인 가족이나 친구가 있는 경우 긍정적으로 나타났으며 장애 관련 과목 수강 여부에 따라서는 차이가 나타나지 않았다. 또한 봉사활동의 경험과 장애를 가진 사람과의 생활 경험이 있는 경우 태도와 행동 항목에서 긍정적으로 나타났다. 이러한 결과를 볼 때, 장애인과의 접촉 경험의 질과 기회에 따라 장애인에 대한 긍정적 태도와 행동이 형성된다고 알 수 있으며, 이를 통해 교육과정 속에서의 장애인 인식의 개선과 장애인과의 직접적인 경험을 통해 긍정적인 장애인에 대한 태도 및 행동의 변화를 유도할 교육 프로그램의 개발이 모색될 필요가 있을 것이다.

SNS 게시물에 대한 공공기록화 수용에 관한 연구 (A Study on Acceptance of Public Recording for SNS Post)

  • 윤승욱;장준갑;김건
    • 디지털융복합연구
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    • 제17권9호
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    • pp.1-12
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    • 2019
  • 본 연구는 SNS 게시물 기록화 수용의도에 미치는 요인들을 탐색하였으며, SPSS 21.0 프로그램과 AMOS 21.0 프로그램을 활용, 탐색적 요인분석과 확인적 요인분석, 상관관계 분석, 경로분석 등을 통해 주요 결과를 도출하였다. 주요 결과를 살펴보면, 첫째, SNS 게시물 기록화에 대한 개인정보 유출 위험은 SNS 게시물 기록화에 대한 태도에 통계적으로 유의한 부적 영향을 미치는 것으로 나타났다. 둘째, SNS 게시물 기록화에 대한 보안은 SNS 게시물 기록화에 대한 태도에 통계적으로 유의한 정적 영향을 미치는 것으로 나타났다. 셋째, SNS 게시물 기록화에 대한 프라이버시 염려는 SNS 게시물 기록화에 대한 태도에 통계적으로 유의한 부적 영향을 미치는 것으로 나타났다. 넷째, SNS 게시물 기록화에 대한 태도는 SNS 게시물 기록화 수용의도에 통계적으로 유의한 정적 영향을 미치는 것으로 나타났다. 이상의 결과는 SNS 게시물 기록화의 경우에 장기적인 관점에서 SNS 사용자들의 의견을 충분히 수렴해야 함을 시사한다.

119구급대의 전문화 방안에 관한 연구 (A Study on the Development of 119 Emergency Medical Service System)

  • 홍성규
    • 시큐리티연구
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    • 제3호
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    • pp.336-384
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    • 2000
  • The current function of 119EMS(Emergency Medical Service) is simply to transport patients to hospitals due to the lack of medical personnel and medical equipments. In order to mark the current 119EMS system, that is to say, more many medical technician and paramedics, medical equipments supplementation, korean EMS communication system simplification and the re-arrangement of the existing fire organization, and so on. Also so various problems involving 119EMS should be solved political and financial support and the change in people's attitude toward the public fire service.

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학교 아침급식이 남자 중학생의 아침식사 및 아침급식에 대한 태도에 미치는 영향 (Effect of School Breakfast Service on Attitudes Toward Breakfast and School Breakfast of Male Middle School Students)

  • 이가진;윤지현;추윤정;정상진;권영혜
    • 대한지역사회영양학회지
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    • 제14권3호
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    • pp.277-285
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    • 2009
  • This study was conducted to analyze the effect of male middle school students' eating school breakfast on their attitudes toward breakfast and school breakfast. In addition, the effect of school breakfast on breakfast-related eating behaviors and academic achievement was investigated. The study subjects were selected from a male middle school located in Gyeonggi-do, Republic of Korea. Breakfast was provided at the school for 7 weeks during the 2nd semester of the year 2006. Two sophomore classes were selected for the experimental study. All the students from one class (n = 34; School Breakfast Eaters) have eaten school breakfast while none of the students from the other class (n = 33; School Breakfast Non-eaters) have done so. About two weeks after the school breakfast service was terminated, questionnaires were distributed to the two classes and the responses were analyzed. The results showed that School Breakfast Eaters had more positive attitudes toward breakfast and school breakfast than School Breakfast Non-eaters. In addition, School Breakfast Eaters perceived the positive effect of eating breakfast on their school life more highly than School Breakfast Non-eaters. However there was no significant difference between the two groups in their breakfast eating behaviors in terms of breakfast skipping when the breakfast service was not available. No significant difference was found between the two groups with regards to math score variation before and after school breakfast service. In conclusion, school breakfast for 7 weeks had positive effects on male middle school students' attitudes toward breakfast and school breakfast, although the effect was not confirmed in their breakfast-related eating behaviors after the school breakfast service was terminated

치석제거 건강보험 급여화에 관한 일부 지역 치과의료소비자의 인식 및 태도 (Awareness and attitude toward health insurance coverage extension to scaling in dental service consumers)

  • 천혜원
    • 한국치위생학회지
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    • 제16권4호
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    • pp.539-548
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    • 2016
  • Objectives: The purpose of the study is to investigate the awareness and attitude toward health insurance coverage extension to scaling in dental service consumers. Methods: A self-reported questionnaire was completed by 349 adults in Jeonbuk from May 4 to 15, 2015. The questionnaire consisted of general characteristics of the subjects (7 items), Awareness of the dental health insurance system(8 items), Health insurance system coverage extension to scaling(8 items), Self-perception of oral health(7 items), Recognition toward yearly scaling benefit(10 items). Results: There were significant differences according to age in opinions on the appropriateness of the frequency of yearly scaling benefit, and the respondents who were in their 20s, who were unmarried and who brushed their teeth three times a day had significantly different opinions on the appropriateness of the fee of yearly scaling benefit. Their opinions on the expansion of scaling benefit was significantly affected by age. It implies that scaling should be added to the coverage list of the national health insurance in every age group since there is an increase in periodontal diseases with age. Concerning awareness of dental health insurance policy, the better-educated respondents took a better view of this system as they showed a more positive interest in its policies and shifts. Conclusions: It is desirable to provide more precise information as to eligible age, frequency and cost through public promotion of health coverage of scaling, and the effort to improve the health insurance coverage policy should be made in order to extend the scope of health coverage of scaling in the near future.