• Journal of Korean Society for Quality Management
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• v.51 no.3
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• pp.347-362
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• 2023

Purpose: The purpose of this study is to analyze whether service quality and sensibility quality have an effect on securing passionate fans of educational institutions as a management marketing strategy that can maximize parent satisfaction in order to secure a competitive advantage for infant and toddler educational institutions. Methods: In this study, a questionnaire survey was conducted on parents attending educational institutions for infants and toddlers, and hypotheses were verified through frequency analysis, reliability and validity correlation analysis using SPSS 22.0. Results: The results of this study are as follows. First, it was found that service quality has a significant effect on rapport formation. Second, among the sub-factors of emotional quality, stimulation and identity had a significant effect on rapport formation. Third, among the sub-factors of service quality, sensiblity and responsiveness had a significant effect on brand fanship. Fourth, among the sub-factors of sensibility quality, stimulation and identity had a significant effect on brand fanship. Fifth, rapport formation was found to have a significant effect on brand fanship. Conclusion: This study is meaningful as a service and sensibility quality study focused on educational institutions at the present time when research on service quality and sensiblity quality targeting early childhood educational institutions is insufficient. In addition, in terms of management of educational institutions for infants and young children, by paying attention to the formation of a careful and pleasant relationship with the fans of educational institutions, an empirical example of a theoretical research model was shown that strong attachment to educational institutions and positive participation lead to loyal fans.

• Korean Journal of Social Welfare
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• v.58 no.1
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• pp.115-141
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• 2006

The purpose of this study is to understand the changes from adopting daily two-shift roster in child care institutions. To accomplish this purpose, we collected data mainly from depth interview with managers, child care workers, and children in child care institutions adopting daily two-shift roster, and analysed these data through qualitative case study approach. The results of this study are as follows. First, child care workers take the chance of recreation, their working conditions improved, they were participated in self-development activity, and they could make relationship with persons in social network. But, some participants worried about decrease of responsibility of workers. Second, one hand, possibility of high-quality care for child is increased, on the other hand, possibility of improving attachment relationship between workers and children is decreased. some children is confused by shift. But, most important strength is that partners have complementary parenting roles through discussion about parenting skills. They have developed communication skills by trial and error, and growed with children through sharing. Third, many qualified persons have applied for institution because of improvement of working conditions, thus institutions had the chance of adopting qualified workers. These workers have various abilities and resources, could mobilize resources from community, and could progress various programs and intervene for children. But, institutions had many difficulties in process adopting daily two-shift roster because of unstable financial support and previous structure. Most of participants worried about that local government may cut down a subsidy.

• The Journal of the Korea Contents Association
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• v.18 no.3
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• pp.361-368
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• 2018

This study analyzes movie by individualiztion theory of JUNG. It is about the mother and the boy who killed the family and a lot of people based on the original novel of the same name. Movies based on maternal love express the maternal sublime devoted to their children, or act as a genre film that introduces maternity even against social myth or ethics. It expresses the desire of a woman to clash with maternity and raises questions about maternal ideology.The maternal ideology was a modern product had fixed sex role in industrialized societies.As a resukt, maternal love is identified with femininity unlike paternal love. Women are emphasized to be responsible for raising safe social members beyond individual responsibility. The movie develop story about crime that occurred in motherson relationship which lacks attachment formation in fostering process. This is not a recuurence of the maternal ideology of mother who miscarried child because she lacked motherhood. Mother Eva projected a conflict that is between maternal ideology and her desire on motheson relationship.Son Kevin also experiences a projection that influenced his persona through his mother. In this paper, I analyze through JUNG's individualization theory that The characters face their projected ego and realize self-fulfillment by searching of their own life goal out of external role or ideal.

• Korean Journal of Social Welfare
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• v.59 no.1
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• pp.27-53
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• 2007

Until now, the strategies for increasing community participation has been focusing on the administrative legal institutionalization, but these have not brought substantive effects. So, the need of strategies utilizing the community culture which was formed by the residents and community has been issued on recently. The purpose of this study is to explore the strategies utilizing the community culture. So, it was identified the socio-demographic variables affected the community cohesion (community social networks, community solidarity, place-attachment), that is called community spirit and culture. And through path analysis, it was analyzed the relationship among residents' socio-demographic background, community cohesion, and community participation. The findings are as follows. : the community cohesion's three elements altogether affected positively to the community participation. When regarding the residents characteristics, the strategies for increasing the participation relating to community solidarity was most relevant. the socio-demographics affecting to community solidarity are gender, age, the beneficiary, religion, job type, household income, the length of residence. the women was low at level of participation. The most important variables affecting the community cohesion are the age, the residence duration. Based on these results, the relevant strategies or approaches for increasing community participation are as follows. : using and sharing of the aged's community knowledge, making the long term living and final settlement of community residents, increasing and creating the income for the low-income residents, increasing of religious organization and its members' responsibility to community, and the purposeful extension and relevancy of women's participation. Ultimately, this study is to contribute to fomulate the residents- cultural asset driven's community welfare planning.

• The Journal of the Convergence on Culture Technology
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• v.8 no.4
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• pp.181-186
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• 2022

This study examines the effect of parenting stress on children's social competence in relation to parenting stress, children's social competence, and parents' self-esteem, The purpose of this study is to investigate whether parental self-esteem mediates the relationship between parenting stress and children's social competence. Frequency analysis and descriptive statistical analysis were performed on the data of the 7th year of 2014 Panel Study of Korean Children(PSKC), and Pearson's moment correlation coefficient was calculated for correlation analysis between variables. In addition, in order to verify the mediating effect of parental self-esteem in the relationship between parenting stress and the child's social competence, Process Macro Model 4 was applied to verify the mediating effect, The significance of the indirect effect was verified by the bootstrapping method. As a result of this study, first, the correlations between all latent variables showed significant correlations. Second, it was confirmed that mother and father self-esteem had a mediating effect in the effect of father and mother's stress on infants' social competence. These results suggest that in order to improve children's social competence, parents should be able to increase their self-esteem so that they can have faith and confidence in themselves and control their emotions well in parenting stressful situations.

• The Journal of the Convergence on Culture Technology
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• v.8 no.5
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• pp.127-136
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• 2022

This thesis is a study of "Ethics Seminar VII of Psychoanalysis" that Jacques Lacan (1901~1981) has the most attachment to.A translated version has not yet been released in Korea. The original French and English translations of Lacan Seminar VII were used for the study version. Lacan introduces an important concept in a seminar on the ethics of psychoanalysis. In German, it is 'das Ding'. It is translated as 'big thing' in Korean. Lacan introduces the term in French as 'La Chose'. In English, it is The Thing. "Big things" are also things that my mother gave me when I was young. It can also be interpreted as a loss of childhood that is not completely resolved. Therefore, Lacan' subject refers to develops a lifelong journey to recover the lost object. Lacan presents this point as the starting point of the psychoanalytic ethics. We try to re-examine the issue of ethics by tracing 'das Ding' as a lost place in the main article. First, We will look at the origins of das Ding. Second, through the relationship between love and das Ding, We will discuss who tries to fill Ding's void. Third, We will try to interpret the relationship between American ego psychology and das Ding in Lacan's scheme. Lastly, a posthumous subject will be dealt with through the play 'Mugunghwa has bloomed.'

• Journal of Distribution Research
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• v.17 no.1
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• pp.1-36
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• 2012

Service failure is one of the major reasons for customer defection. As the business environment gets tougher and more competitive, a single service failure might bring about fatal consequences to a service provider or a firm. Sometimes a failure won't end up with an unsatisfied customer's simple complaining but with a wide-spread animosity against the service provider or the firm, leading to a threat to the firm's survival itself in the society. Therefore, we are in need of comprehensive understandings of complainants' attitudes and behaviors toward service failures and firm's recovery efforts. Even though a failure itself couldn't be fixed completely, marketers should repair the mind and heart of unsatisfied customers, which can be regarded as an successful recovery strategy in the end. As the outcome of recovery efforts exerted by service providers or firms, recovery of the relationship between customer and service provider need to put on the top in the recovery goal list. With these motivations, the study investigates how service failure and recovery makes the changes in dynamics of fundamental elements of customer-firm relationship, such as customer affection, customer trust and loyalty intention by comparing two time points, before the service failure and after the recovery, focusing on the effects of recovery satisfaction and the failure severity. We adopted La & Choi (2012)'s framework for development of the research model that was based on the previous research stream like Yim et al. (2008) and Thomson et al. (2005). The pivotal background theories of the model are mainly from relationship marketing and social relationships of social psychology. For example, Love, Emotional attachment, Intimacy, and Equity theories regarding human relationships were reviewed. As the results, when recovery satisfaction is high, customer affection and customer trust that were established before the service failure are carried over to the future after the recovery. However, when recovery satisfaction is low, customer-firm relationship that had already established in the past are not carried over but broken up. Regardless of the degree of recovery satisfaction, once a failure occurs loyalty intention is not carried over to the future and the impact of customer trust on loyalty intention becomes stronger. Such changes imply that customers become more prudent and more risk-aversive than the time prior to service failure. The impact of severity of failure on customer affection and customer trust matters only when recovery satisfaction is low. When recovery satisfaction is high, customer affection and customer trust become severity-proof. Interestingly, regardless of the degree of recovery satisfaction, failure severity has a significant negative influence on loyalty intention. Loyalty intention is the most fragile target when a service failure occurs no matter how severe the failure criticality is. Consequently, the ultimate goal of service recovery should be the restoration of customer-firm relationship and recovery of customer trust should be the primary objective to accomplish for a successful recovery performance. Especially when failure severity is high, service recovery should be perceived highly satisfied by the complainants because failure severity matters more when recovery satisfaction is low. Marketers can implement recovery strategies to enhance emotional appeals as well as fair treatments since the both impacts of affection and trust on loyalty intention are significant. In the case of high severity of failure, recovery efforts should be exerted to overreach customer expectation, designed to directly repair customer trust and elaborately designed in the focus of customer-firm communications during the interactional recovery process to affect customer trust rebuilding indirectly. Because it is a longer and harder way to rebuild customer-firm relationship for high severity cases, low recovery satisfaction cannot guarantee customer retention. To prevent customer defection due to service failure of high severity, unexpected rewards as a recovery will be likely to be useful since those will lead to customer delight or customer gratitude toward the service firm. Based on the results of analyses, theoretical and managerial implications are presented. Limitations and future research ideas are also discussed.

• Korean Journal of Environment and Ecology
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• v.31 no.6
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• pp.485-491
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• 2017

This study examined the germination characteristics by collecting fruits and pretreatment of the diaspore from April 2014 to June 2015 to investigate the diaspore characteristics, seed dispersion, and seed germination characteristics of two myrmecochorous spring ephemerals (MCSE): -Jeffersonia dubia (Jb) and Corydalis remota (Cr)-. The diaspore of Jb was about 5mm-long yellow-dark brown, oblong seeds with the attached amorphous white elaiosome. The mean weights of diaspore, seed, and elaiosome were 15.86mg, 13.46mg, and 2.40mg, respectively, and the elaiosome ratio was 15.13%. The diaspore of Cr was about 1.2mm diameter and glossy black ovoid seeds with the attached white spatula-shaped elaiosome. The mean weights of diaspore, seed, and elaisome were 2.58mg, 2.05mg, and 0.53mg, respectively, and the elaiosome ratio was 20.54%. Camponotus niponensis and Formica japonica transported the diaspore of Jb while Formica japonica and Lasius japonicus transported the diaspore of Cr. The germination percentage of Jb seeds was statistically significant and had the significance level of 1% with the pretreatment and date of sowing. However, it was independent of attachment of elaiosome. The mean germination percentages of Jb seeds was 65.0% during sowing on June 20, 17.5% during sowing on August 19, and 0% during sowing on October 20. The germination percentage of Cr was statistically significant and had the significance level of 5% and 1% with the attachment of elaisome and date of sowing, respectively. The mean germination rates were 54.17% and 35.0% in the non-treatment section and the treatment section with elaisome detached, respectively. The mean germination percentages of Cr seeds was 75.0% during sowing on June 20, 53.75% during sowing on August 19, and 5.0% during sowing on October 20. Considering the fact that the ants transported the diaspores to the ant house when the fruits of MCSE were ripened and dropped the seeds, the direct seeding right after collecting may be most suitable to the characteristics of the evolution of these plant species and may be the best method to obtain the highest germination percentages. Since the ants distribute their seeds, the MCSE produces and attaches the elaiosome to the seed to maintain the symbiotic relationship with ants. The ants then transport the seed to the ant house where the environment is controlled for suitable temperature and humidity, and then the MCSE succeeds in germination after the embryo grows sufficiently in the next spring.

• THE INTERNATIONAL COMMERCE & LAW REVIEW
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• v.69
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• pp.261-301
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• 2016

Recently the abusive calls on on-demand bonds have been a critical issue among many engineering and construction companies in Korea. On-demand bond is referred to as an independent guarantee in the sense that the guarantee is independent from its underlying contract although it was issued based on such underlying contract. For this reason, the issuing bank is not required to and/or entitled to look into whether there really is a breach of underlying contract in relation to the call on demand-bonds. Due to this kind of principle of independence, the applicant has to run the risk of the on demand bond being called by the beneficiary without due grounds. Only where the call proves to be fraudulent or abusive in a very clear way, the issuing bank would not be obligated to pay the bond proceeds for the call on on-demand bonds. In order to prevent the issuing bank from paying the proceeds under the on-demand bond, the applicant usually files with its competent court an application for injunction prohibiting the beneficiary from calling against the issuing bank. However, it is in practice difficult for the applicant to prove the beneficiary's call on the bond to be fraudulent since the courts in almost all the jurisdictions of advanced countries require very strict and objective evidences such as the documents which were signed by the owner (beneficiary) or any other third party like the engineer. There is another way of preventing the beneficiary from calling on the bond, which is often utilized especially in the United Kingdom or Western European countries such as Germany. Based upon the underlying contract, the contractor which is at the same time the applicant of on-demand bond requests the court to order the owner (the beneficiary) not to call on the bond. In this case, there apparently seems to be no reason why the court should apply the strict fraud rule to determine whether to grant an injunction in that the underlying legal relationship was created based on a construction contract rather than a bond. However, in most jurisdictions except for United Kingdom and Singapore, the court also applies the strict fraud rule on the ground that the parties promised to make the on-demand bond issued under the construction contract. This kind of injunction is highly unlikely to be utilized on the international level because it is very difficult in normal situations to establish the international jurisdiction towards the beneficiary which will be usually located outside the jurisdiction of the relevant court. This kind of injunction ordering the owner not to call on the bond can be rendered by the arbitrator as well even though the arbitrator has no coercive power for the owner to follow it. Normally there would be no arbitral tribunal existing at the time of the bond being called. In this case, the emergency arbitrator which most of the international arbitration rules such as ICC, LCIA and SIAC, etc. adopt can be utilized. Finally, the contractor can block the issuing bank from paying the bond proceeds by way of a provisional attachment in case where it also has rights to claim some unpaid interim payments or damages. This is the preservative measure under civil law system, which the lawyers from common law system are not familiar with. As explained in this article, it is very difficult to block the issuing bank from paying in response to the bond call by the beneficiary even if the call has no valid ground under the underlying construction contract. Therefore, it is necessary for the applicants who are normally engineering and construction companies to be prudent to make on-demand bonds issued. They need to take into account the creditability of the project owner as well as trustworthiness of the judiciary system of the country where the owner is domiciled.

• Journal of Intelligence and Information Systems
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• v.17 no.4
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• pp.227-240
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• 2011

New concepts and ideas often result from extensive recombination of existing concepts or ideas. Both researchers and developers build on existing concepts and ideas in published papers or registered patents to develop new theories and technologies that in turn serve as a basis for further development. As the importance of patent increases, so does that of patent analysis. Patent analysis is largely divided into network-based and keyword-based analyses. The former lacks its ability to analyze information technology in details while the letter is unable to identify the relationship between such technologies. In order to overcome the limitations of network-based and keyword-based analyses, this study, which blends those two methods, suggests the keyword network based analysis methodology. In this study, we collected significant technology information in each patent that is related to Light Emitting Diode (LED) through text mining, built a keyword network, and then executed a community network analysis on the collected data. The results of analysis are as the following. First, the patent keyword network indicated very low density and exceptionally high clustering coefficient. Technically, density is obtained by dividing the number of ties in a network by the number of all possible ties. The value ranges between 0 and 1, with higher values indicating denser networks and lower values indicating sparser networks. In real-world networks, the density varies depending on the size of a network; increasing the size of a network generally leads to a decrease in the density. The clustering coefficient is a network-level measure that illustrates the tendency of nodes to cluster in densely interconnected modules. This measure is to show the small-world property in which a network can be highly clustered even though it has a small average distance between nodes in spite of the large number of nodes. Therefore, high density in patent keyword network means that nodes in the patent keyword network are connected sporadically, and high clustering coefficient shows that nodes in the network are closely connected one another. Second, the cumulative degree distribution of the patent keyword network, as any other knowledge network like citation network or collaboration network, followed a clear power-law distribution. A well-known mechanism of this pattern is the preferential attachment mechanism, whereby a node with more links is likely to attain further new links in the evolution of the corresponding network. Unlike general normal distributions, the power-law distribution does not have a representative scale. This means that one cannot pick a representative or an average because there is always a considerable probability of finding much larger values. Networks with power-law distributions are therefore often referred to as scale-free networks. The presence of heavy-tailed scale-free distribution represents the fundamental signature of an emergent collective behavior of the actors who contribute to forming the network. In our context, the more frequently a patent keyword is used, the more often it is selected by researchers and is associated with other keywords or concepts to constitute and convey new patents or technologies. The evidence of power-law distribution implies that the preferential attachment mechanism suggests the origin of heavy-tailed distributions in a wide range of growing patent keyword network. Third, we found that among keywords that flew into a particular field, the vast majority of keywords with new links join existing keywords in the associated community in forming the concept of a new patent. This finding resulted in the same outcomes for both the short-term period (4-year) and long-term period (10-year) analyses. Furthermore, using the keyword combination information that was derived from the methodology suggested by our study enables one to forecast which concepts combine to form a new patent dimension and refer to those concepts when developing a new patent.