• 제목/요약/키워드: Assurance services

검색결과 223건 처리시간 0.025초

국내·외 생태관광 인증/지정제도 동향 및 국내 제도 도입 방안 (A Study on Domestic and Foreign Research Movement of the Eco-tourism Certification/Designation System and Its Application in Korea)

  • 최희선;김현애
    • 한국환경복원기술학회지
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    • 제15권1호
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    • pp.73-87
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    • 2012
  • This study was conducted to provide sustainable measures for conservation and management to protect valuable natural/ecological resources, offer differentiated quality assurance services for eco-tourism products, and explore measures for eco-tourism certification/designation systems. To achieve its goals, the study discussed domestic and overseas trends and literatures that concern eco-tourism certification/designation system and investigated case studies that were presently operational. A group of experts and a group of non-experts were surveyed separatedly to investigate the awareness of the national eco-tourism certification/designation system. The results from the investigation indicate that Europe, since the late 1990s to early 2000, has actively introduced a system that establishes and operates a dedicated institution, and European members have created a cooperation framework to formulate international partnerships and develop standardized assessment benchmarks to adhere to the goals of the system, the period for certification was designated from one year to five years, and renewals were granted based on periodic monitoring and reassessment. In Korea, from early 2000, the Ministry of Culture, Sorts and Tourism and other organizations have certified product quality and assessed travel products and national park tour programs. The certification period was established to be set between one and three years, and the vast majority were not reassessed. Upon investigating the results for awareness of national eco-tourism certification/designation system, a high number of respondents agreed with the need to establish a eco-tourism certification/designation system (90% of respondents), and the respondents cited eco-tourism quality assurance, conservation of value, means to maintain established institutions, and environmental education and information as reasons for needing a certification/designation system. In Korea, a certification/designation system for the eco-tourism industry is presently in operation, but the system regulates target institutions based on their characteristics. Therefore, this study proposes its suggestions via various categories, including designated institutions, designated purpose, designated subjects, designated organization, laws, regulations, and incentives.

대한세포병리학회 정도관리 현황 및 결과 (Quality Control Program and Its Results of Korean Society for Cytopathologists)

  • 이혜경;김성남;강신광;강창석;윤혜경
    • 대한세포병리학회지
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    • 제19권2호
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    • pp.65-71
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    • 2008
  • In Korea, the quality control(QC) program forcytopathology was introduced in 1995. The program consists of a checklist for the cytolopathology departments, analysis data on all the participating institutions' QC data, including the annual data on cytologic examinations, the distribution of the gynecological cytologic diagnoses, as based on The Bethesda System 2001, and the data on cytologic-histolgical correlation of the gynecological field, and an evaluation for diagnostic accuracy. The diagnostic accuracy program has been performed 3 times per year with using gynecological, body fluid and fine needle aspiration cytologic slides. We report here on the institutional QC data and the evaluation for diagnostic accuracy since 2004, and also on the new strategy for quality control and assurance in the cytologic field. The diagnostic accuracy results of both the participating institutions and the QC committee were as follows; Category 0 and A: about 94%, Category B: 4-5%, Category C: less than 2%. As a whole, the cytologic daignostic accuracy is relatively satisfactory. In 2008, on site evaluation for pathology and cytology laboratories, as based on the "Quality Assurance Program for Pathology Services" is now going on, and a new method using virtual slides or image files for determining the diagnostic accuracy will be performed in November 2008.

욕창, 낙상예방 및 통증간호의 간호과정 적용 평가도구 개발 (Development of Performance Measures Based on the Nursing Process for Prevention and Management of Pressure Ulcers, Falls and Pain)

  • 김금순;김진아;김문숙;김유정;김을순;박광옥;송말순;이영희;이인옥;정연이;최윤경
    • 임상간호연구
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    • 제15권1호
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    • pp.133-147
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    • 2009
  • Purpose: This study was conducted to construct evidence based clinical guidelines and to develop nursing process based performance measures for prevention and management of pressure ulcers, falls and pain. Method: Clinical guidelines were drafted through a comprehensive review of relevant literature, national guidelines and hospital protocols. The proposed guidelines were reviewed by a panel of experts and 90 hospital nurses, and refined on the basis of their suggestions. Nursing process based performance measures were developed based on the clinical guidelines and content validity was examined by surveys from 90 hospital nurses. Results: All items, except timetable for position change and pressure ulcer nursing record, in the guidelines for prevention and management of pressure ulcer were appropriate. Most items, except fall risk assessment tools, were appropriate for the guidelines of fall prevention. All other items, except the purpose of pain management, were appropriate for the guidelines of pain management. Performance measures developed in this study were acceptable as a tool to evaluate quality of nursing care. Conclusion: Nursing process based performance measures provide important indicators to monitor whether necessary nursing care is implemented and can be used as the primary resources to improve quality of nursing services.

3G 네트워크에서 프라이버시 보호를 강화한 효율적인 인증 메커니즘 (An Efficient Authentication Mechanism Strengthen the Privacy Protection in 3G Network)

  • 전서관;오수현
    • 한국산학기술학회논문지
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    • 제11권12호
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    • pp.5049-5057
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    • 2010
  • 이동통신 기술 및 다양한 서비스 개발로 모바일 사용자들은 해마다 증가하고 있다. 그러나 무선 네트워크 환경에서 동작하는 모바일 서비스들은 불법적인 변조, 도청, 신분위장 등 다양한 보안위협에 노출되어 있다. 이에 따라 3GPP에서는 안전한 이동통신 서비스를 제공하기 위하여 인증과 키 동의를 수행하는 3GPP-AKA 표준을 제정하였다. 그러나 3GPP-AKA 프로토콜은 관련 연구들을 통해 sequence number 동기화 문제, false base station을 이용한 공격, 프라이버시 문제 등이 발견되었다. 따라서 본 논문에서는 3G 네트워크에서 프라이버시를 강화한 효율적인 인증기법을 제안한다. 제안하는 인증 기법에서는 타임스탬프를 사용하여 기존의 3GPP 인증 방식에서 발견된 sequence number 동기화 문제를 해결하고, 비밀토큰을 이용하여 프라이버시 관련 문제를 해결하였다. 또한 하나의 인증벡터만을 사용하기 때문에 SN과 HLR 사이의 대역폭 소비 문제와 SN의 인증 데이터 오버헤드 문제를 개선할 수 있다.

정보보안솔루션 보안성 지속 서비스 대가 산정 정책 연구 (A Study on Policy for cost estimate of Security Sustainable Service in Information Security Solutions)

  • 조연호;이용필;임종인;이경호
    • 정보보호학회논문지
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    • 제25권4호
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    • pp.905-914
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    • 2015
  • 정보보안솔루션은 구축 후 일반적인 유지관리 활동 외에 외부 위협요인(공격)으로부터 보안성을 지속시키기 위해, 악성코드 분석 및 보안업데이트, 보안정책관리, 위협/사고분석, 보안성 인증 효력 유지, 보안기술자문 등의 추가활동이 수반되지만, 제공된 서비스만큼의 대가를 적용받지 못하는 현실적 문제점이 상존한다. 이에, 본 연구에서는 국내 정보보안솔루션의 보안성 지속을 위한 서비스 현황을 분석하고, 정보보안솔루션의 특성을 고려한 보안성 지속 서비스 대가가 반영될 수 있는 정책적 방안을 제시한다.

인터넷 뱅킹 시스템 관련 표준 분석 및 보호프로파일 개발에 관한 연구 (A Study of Protection Profile and Analysis of Related Standard for Internet Banking Systems)

  • 조혜숙;김승주;원동호
    • 정보처리학회논문지C
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    • 제17C권3호
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    • pp.223-232
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    • 2010
  • 인터넷의 발달로 기존의 많은 오프라인 서비스가 온라인 서비스로 확장되면서 금융 거래 서비스 역시 편리성을 이유로 인터넷 뱅킹 시스템을 통해 서비스가 제공되고 있다. 하지만 인터넷 뱅킹 시스템 개발 과정에서 보안성에 대한 고려가 부족하여 여러 보안 문제점을 갖고 있고 실제로 인터넷 뱅킹 시스템에 보안 사건들이 빈번하게 일어나고 있는 실정이다. 이런 문제점을 해결하기 위하여 금융기관은 ISO 20022, ISO/IEC 27001, ISO/IEC 9789, ISO/IEC 9796 등의 국외 표준과 웹 환경 구축 및 운영을 위한 보안관리 지침, 전자상거래 표준화 로드맵 등 국내 표준을 적용하고 있지만 인터넷 뱅킹 시스템에 관한 보안요구사항 등이 제대로 고려되지 않아 여전히 취약성이 발생하고 있다. 본 논문에서는 기존 표준들에 대해서 설명하고 인터넷 뱅킹 시스템에 단일 표준 적용시 보안을 보증하지 못하는 이유에 대해서 살펴본다. 또한 인터넷 뱅킹 시스템의 취약성을 설명하고 보안기능을 분석해 그 특징에 맞는 보안기능 요구사항을 도출하고 이를 통해 공통평가기준 V3.1을 참고로 하여 인터넷 뱅킹 시스템의 보안을 강화하기 위해 특화된 보호프로파일을 제안한다.

대도시 보건소 동단위 방문간호 대상자의 군분류 및 표준 방문간호서비스 경로 개발을 위한 기초연구 (A Preliminary Study on the Classification of Visiting Nursing Service Recipients and the Development of Standardized Visiting Nursing Service Pathways Based on Public Health Center)

  • 황라일;유호신;석민현;진달래
    • 지역사회간호학회지
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    • 제16권4호
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    • pp.381-391
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    • 2005
  • Purpose: The purpose of this research is to develop and classify district visiting nursing standards and to standardize visiting nursing service pathways. Method: This research was conducted as a focus group study and analyzed visiting nursing records. We surveyed 201 recipients at urban health centers, who were selected through convenient sampling, from April 2003 to November 2003. Result: First, visiting nursing service recipients were classified into four groups according to household and financial characteristics, existence of disease, ability of self-care, and existence of home care service needs. Standardized pathways of the selected items were assessment. nursing care plan, disease management and promotion of self-care ability for Level I (mean=12.2 visits). For Level II (7.3 visits) were offered assessment. disease management. health education. and health promotion services. For Level III (5.2 visits) were offered assessment. disease management. health education and health promotion services, and for Level IV (2.7 visits) were offered thorough assessment, education for self-care and health promotion. Conclusion: The visiting nursing service pathways identified in this research need to be developed further as basic materials applicable to quality assurance and agency evaluation. For this, we suggest repeated research and test to apply the derived standardized visiting nursing services pathways in visiting nursing programs.

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감염환자 이송 로봇에 대한 의료종사자의 인식: SERVQUAL과 AHP를 활용하여 (Medical Staff's Awareness of Infected Patient Transfer Robots: Using SERVQUAL and AHP)

  • 최현철;서슬기;권재용;박상찬;장혜정
    • 품질경영학회지
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    • 제51권3호
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    • pp.381-401
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    • 2023
  • Purpose: The purpose of this study was to understand the perception of medical staff to propose an infected patient transport robot as a means of responding to infectious diseases. Methods: The data collected through the survey was analyzed through AHP analysis. The measurement tools used in this study were derived through the SERVQUAL model and Focus Group Interview(FGI), and consisted of four detailed questions for each of five classes: tangible, reliability, responsiveness, assurance, and empathy. Results: As a result of the study, there are concerns about risk factors that may occur in areas where medical staff intervention is minimized. Above all, we confirmed the consensus that safety should be the top priority during the process of robots to transport patients. In particular, highlighted were the resolution of device errors that may occur during the process for transporting patients and easy provision of the first aid. Additionally, the ability to monitor patients and suppress infection factors turned out to be important, which was directly related to the simplification of the role of medical staff and work efficiency. Conclusion: As one of the means of effectively controlling infectious diseases in a pandemic situation, a robot to transport the infected patient was considered. However, in order to commercialize this, specific verification of the safety of medical staff and patients is needed, and empirical data on providing the first aid, patient monitoring, and infection factor suppression should be presented.

컨설턴트의 역량이 서비스 품질을 통해 조직성과에 미치는 영향에 관한 연구: 조직 창의성과 혁신성 중심으로 (A study on the Effect of consultants' competency on Organizational performance through service quality: focusing on organizational creativity and innovation)

  • 이정애;서영욱;이정관
    • 한국산학기술학회논문지
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    • 제21권5호
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    • pp.577-584
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    • 2020
  • 본 연구는 경영 컨설턴트의 역량(개인능력, 전문성)과 컨설팅 서비스 품질(신뢰성, 확신성)이 조직의 창의성과 혁신성에 미치는 영향을 고찰하였다. 연구대상은 컨설팅을 받은 경험이 있는 기업을 대상으로 실시하였으며, 조사한 62개 기업( 80명)의 표본자료를 SPSS 25.0와 Smart PLS 2.0을 활용, 통계를 바탕으로 처리하여 빈도 분석과 신뢰성, 타당성 분석을 실시하였다. 연구결과를 요약하면 다음과 같다. 첫째, 컨설턴트 역량의 개인 능력과 전문성은 컨설팅 서비스 품질의 신뢰성과 확신성에 긍정적인 영향을 미치는 것으로 나타났다(p<0.001). 둘째, 컨설팅 서비스 품질의 신뢰성과 확신성 또한 조직성과 부분의 창의성과 혁신성에 긍정적인 영향을 미치는 것이 검증되었다(p<0.001, p<0.05). 단, 서비스 품질의 신뢰성은 조직성과 부분의 창의성에 미치는 영향을 미미한 것 나타났다. 셋째, 기업의 조직성과 부분에서 조직의 창의성은 조직의 혁신성에 긍정적인 영향을 미치고 있어(p<0.001) 궁극적으로는 조직의 창의성과 혁신성은 기업의 경영성과에 긍정적인 영향을 미친다고 할 수 있다. 종합하면, 경영 컨설팅의 경우 컨설턴트의 역량 및 제공되는 서비스의 품질에 따라 기업의 조직내 창의성과 혁신성에 긍정적인 영향을 주고 결과적으로는 기업의 경영성과 향상에 기여하기 때문에 컨설팅 현장에서 활동하고 있는 컨설턴트는 개인의 능력 및 전문성, 제공되는 서비스 품질 향상을 위해 노력하고, 기업의 조직내 창의성과 혁신성이 내재될 수 있도록 장기적이고 지속적인 전략을 구축하여 기업의 경영성과를 극대화할 수 있도록 하여야 한다. 이와 같은 연구 결과를 바탕으로 이론적, 실무적 시사점을 제공하여 중소기업 컨설팅의 품질을 높이고 4차 산업혁명 시대에 혁신이 요구되는 중소기업들의 성장에 기여하고자 한다.

우리나라 가정간호제도화 방안에 관한 고찰 (A Consideration on the Instituting Home Health Care in Korea)

  • 윤순녕;황나미;현혜진;최정명;권미경
    • 가정간호학회지
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    • 제2권
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    • pp.5-18
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    • 1995
  • While the socioeonomic status of Koreas has been dramatically increasing in recent years, chronic and geriatric diseases have also been on the rise, bringing about many changes in our health care system. The basic goals of the home health care are to reduce health care costs, to increase the attrition rate in general hospitals, and to care for patients effectively and conveniontly at home. The purpose of this paper is to review and examine the current status of the home health care in Korea throughout the reports, surveys, other informations and education system of home health nurse. We identified the various types of home health care services programs, such as hospital-based home health care operated in public sector(demonstration project) and community-based home health care in health centers or in private sector, that is, Korean Nurse Association. Hospital based home heatlh care model was established as an alternative to traditional in-patiet services. Quality assurance and client satisfaction is an important measure of care received and establishment of payment and reimbursement for home health care services is important in promotng the home health care. We found out a fee-per-visit system composed of three kinds of fees : a basic service fee(16,000 Won), a travel fee(5,000 Won), and per-service fees (variables). Like fees paid for in-patient care, insureds pay 20% and insurers pay 80% of the basic and per-service fee. The travel fee is borne totally by the insured. Home health care continues to be viewed as not only the most preferred way to provide care to clients, but also the most cost effective. Home health care is that component of a continuum of comprehensive health care whereby health services are provided to individuals and families in their places of residence for the purpose of promoting, maintaining, or restoring health, or of maximizing the level of independence, while minimizing illness. Services appropriate to the needs of the individual patient and family should be planned and provided, nursing is to be a force for positive change and enhanced the nursing professionalism. Whatever type of involvement of home health care, it is essential to remember that home health care is highly service-oriented and highly touch health car deilvery system.

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