• KSII Transactions on Internet and Information Systems (TIIS)
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• v.10 no.1
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• pp.238-256
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• 2016

Modern web services have been broadly deployed on the Internet. Most of these services use multi-tier architecture for flexible scaling and software reusability. However, managing the performance of multi-tier web services under dynamic and unpredictable workload, and different resource demands in each tier is a critical problem for a service provider. When offering quality of service assurance with least resource usage costs, web service providers should adopt self-adaptive resource provisioning in each tier. Recently, a number of rule- and model-based approaches have been designed for dynamic resource management in virtualized data centers. This survey investigates the challenges of resource provisioning and provides a competing assessment on the existing approaches. After the evaluation of their benefits and drawbacks, the new research direction to improve the efficiency of resource management and recommendations are introduced.

• Industrial Engineering and Management Systems
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• v.7 no.1
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• pp.66-77
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• 2008

The existence of Internet revolutionized the computer and communications world. With the rising demand for accessing the Internet, the mobile technology has incorporated the use of Internet in mobile phones. Wireless Application Protocol (WAP) has combined two of the widest utilized technology today: mobile phones and Internet. This study aims to assess the existing WAP pages offered by the top service providers in the Philippines through usability testing experiments. The paper also aims to identify existing problems in WAP interface by focusing on the errors committed by the users. From the usability study, it was found out that common usability problems are wrong selection of links, unclear grouping of categories, wrong feedback, and redundant links. The type of service provider used is significant in determining the performance of users while experience in accessing WAP is insignificant.

• Proceedings of the Korean Information Science Society Conference
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• 2002.10c
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• pp.292-294
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• 2002

정보시스템을 구축하기 위한 기술구조는 90년대 초까지의 호스트 중심의 기술구조에서 PC보급의 확대로 인해 Client/server 환경의 기술구조를 급격하게 발전시켜 왔다. 그러나 Client/server 구조는 사용이 간편하고 시스템 확장이 용이하다는 장점에도 불구하고 Client 관리에 큰 문제점이 나타났다. Client/server 관리의 문제점을 해결할 수 있는 대안으로 웹 환경의 인터넷/인트라넷 구조의 기술발전이 꾸준히 이루어졌으며, 현재는 Client/server와 같은 안정적인 OLTP(Online Transaction Processing)를 처리할 수 있는 수준까지 발전하였다. 본 논문에서 소개하는 운송정보시스템은 웹 환경의 인터넷/인트라넷을 이용한 시스템으로서, 중ㆍ소 운송업체와 자가 운송 사업자가 운송정보시스템을 구축하는데 있어서 초기 투자비용을 줄이고, 시스템의 유지 보수 및 확장이 용이한 ASP(Application Service Provider) 서비스를 효과적으로 제공한다. 이것은 차량의 위치정보를 통해 배차현황/출하차현황/도착현황/공차현황 등 물류 흐름을 파악하기 위한 운송 정보를 실시간으로 제공하고, 동종 유사 업체간의 표준화된 자료를 교환, 공유함으로써 효율적인 차량 관리가 가능하며, 물류비를 전감 할 수 있고, 작업의 효율성을 증대시켜 원활한 운송업무가 이루어지게 할 수 있을 것이다.

• The Journal of Asian Finance, Economics and Business
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• v.8 no.2
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• pp.1025-1032
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• 2021

The study investigates factors affecting the loyalty of Food Delivery Application (FDA) service in Thailand. This study employs quantitative research methodology with a non-probability sampling method to draw 510 FDA samples from the FDA users in Thailand. The online questionnaires with a Cronbach's alpha coefficient of 0.886 were used as a research tool to collect data from samples. By using the Structural Equation Modeling (SEM) to analyze data, the results show that trustworthiness, social influence, system design, and task-technology fit affect the user's technology acceptance, which also show the significant relationship with the loyalty of FDA users in Thailand. The study checks the harmony with the statistics; χ2 = 258.686, df. =160, χ2/df. = 1.616, p-value = 0.050, CMIN/DF = 1.616, GFI = 0.960, AGFI = 0.969, TLI = 0.953, CFI = 0.965, RMSEA = 0.047, significant level at 0.05, along with testing the weight factor. In conclusion, the research model was harmonious with the empirical data at the significant level 0.05. The finding of this study suggested that the FDA service provider might apply this research finding to develop a greater understanding of the FDA's customer loyalty, as well as determine marketing strategies, identify opportunities, and create a competitive advantage in the future.

• Proceedings of the CALSEC Conference
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• 2003.09a
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• pp.300-306
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• 2003

① 대표적인 소기업 업종인 미용업은 기업형 미용실을 중심으로 IT기술을 활용하여 경영의 효율성, 고객서비스의 다각화, 고부가가치의 창출을 도모하고 있음. ② 미용업 시장의 변화와 함께 IT기업도 패키지 소프트웨어 서비스, ASP(Application Service Provider)서비스, 웹서비스 등의 다양한 형태를 통해 이러한 시장의 요구에 대응 ③ 저렴하고, 전문적이며, 고객요구에 대한 발빠른 대응의 가능한 미용업 특화 ASP 사업모델은 가장 경쟁력 있는 사업모델 ④ 미용실 종합관리 프로그램을 ASP형태로 제공하는 헤어짱은 '규모의 경제'에 도달함으로써 ASP사업모델의 약점인 '고정비용에 대한 대규모의 투자' '수익회수기간의 장기화'를 극복한 대표적인 소기업 ASP 서비스 브랜드(중략)

• KIPS Transactions on Software and Data Engineering
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• v.4 no.8
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• pp.315-320
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• 2015

The purposed of this research is to develop multimedia content usage analysis service platform. In the proposed platform, the content gazing behaviors of the users are monitored and profiled in real-time and a set of quantifiable metrics is provided. These metrics are used to determine the closeness of the users' behavior from the intent set by the provider. Based on the evaluation, it is possible to assess the effectiveness of the contents themselves as well. The content usage assessment is accomplished by utilizing the intention flow and the intent weight, which are embedded into the content by the content provider. Proposed methodology can be effectively applied and used in various application domains such as in education and in commercial advertisements.

• Journal of Communications and Networks
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• v.3 no.4
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• pp.297-306
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• 2001

In the last couple of years service management has gained more and more momentum in the research community. Nowadays, as complexity of IT-services is increasing, these services are usually composed of interdependent, layered services hosted by various providers. Therefore, a strong cooperation of providers involved in service provisioning is needed, especially regarding their management processes and systems. One important step is to establish a common understanding about service-related terms in order to be able to specify service functionality and the resulting management tasks. Additionally, means to analyze and identify the necessary actors and the corresponding inter- and intra-organizational relationships are needed. This paper presents an extended version of the MNM service model which provides a generic model defining commonly needed service-related terms, concepts and structuring rules in a general and unambiguous way. Furthermore, we demonstrate the application of the MNM service model by modeling a riser help desk service based on a concrete scenario. The experience gained from modeling is used to discuss the benefits of service modeling in general.

• Proceedings of the Korea Information Processing Society Conference
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• 2006.05a
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• pp.89-92
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• 2006

웹 서비스에서 UDDI는 서비스 제공자(service provider)가 제공할 수 있는 서비스 리스트인 WSDL을 UDDI에 등록, 검색할 수 있도록 기능을 제공한다. 하지만 Java등의 프로그래밍 언어를 이용하여 웹 서비스를 개발하는 개발자는 UDDI에서 제공하는 WSDL 문서만으로는 충분한 도움말을 받지 못한다. 이에 TSPWRB(TSP Web Service Repository Browser)를 개발하여 WSDL의 자바 인터페이스를 검색하고 도움 기능을 제공하며, 외부 UDDI 검색 기능을 제공하여 웹 서비스 개발을 보다 쉽게 개발할 수 있도록 하였다.

• Information and Communications Magazine
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• v.16 no.10
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• pp.125-136
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• 1999

ADSL은 일반 가정이나 SOHO에서 Internet access나 Remote LAN Access와 같은 application을 대상으로 사용하기에 적합하다. 제 2장에서는 CPN에서의 configuration, usage scenario를 알아보고 splitter configuration들과 PDN, SM, TE간의 interface가 어떻게 정의되는가를 살펴보았다. 제 3장에서는 central office의 configuration을 간단히 살펴보고, DSLAM 및 service provider network의 requirement들을 알아보았다. 제 4장에서는 원활한 network adaptation 및 service를 위한 Frame based 및 ATM based ADSL architecture들에 대해 언급하고 가능한 protocol stacks들에 대해 간단히 알아보았다. 또한 home network이나 corporate network에서 필요한 tunneling protocol이나 firewall의 구현가능성도 검토하였다. 현재 이러한 내용들이 ADSL Forum에서 활발히 논의되고 있으나, UADSL을 비롯한 ADSL의 대규모 설치에 따른 field trial 및 service를 통해 장단점이 검증될 것으로 보이며 따라서 앞으로 $1\sim2$년 후에나 좀더 효율적인 ADSL architecture, interface 및 protocol이 표준모델로 정착될 것으로 보인다.

• Journal of Information Technology Applications and Management
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• v.13 no.1
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• pp.95-116
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• 2006

Many SMEs have adopted ASP models which have brought various benefits to SMEs such as decreasing the total cost, using new IT technology, enhancing the maintenance, and implementing the information systems rapidly. Ministry of Information and Communication had implemented the ASP diffusion project for the ASP venders and SMEs between 2001 and 2003. As results of this project, various industries adopted the ASP applications of which the performance was enhanced, and then the competitiveness of the ASP vendors in Korea was increased. The purpose of this study is to make a strategy of the penetration into China market for ASP services which have competitive advantages. This study uses various research methods such as questionnaire survey, visiting SMEs in china and making interviews. This study shows the current status of Chines ASP market, the several cases of using ASP services, and questionnaire analyses(service recognition, service requirement and factors and infrastructure, business environment and supporting organizations etc) of ASP demand. And finally this study proposes several strategic considerations in entering China market and suggests several support policies for supporting Korean ASPs.