• 제목/요약/키워드: Anticipated Satisfaction

검색결과 74건 처리시간 0.022초

국내 치과 웹사이트에 대한 사용성 평가 (Evaluation of dental web site usability in Korea)

  • 김선영;김윤정
    • 한국치위생학회지
    • /
    • 제16권2호
    • /
    • pp.241-248
    • /
    • 2016
  • Objectives: The purpose of the study is to evaluate the dental website usability in Korea. The dental website included dental university hospital, network dental hospital and dental office. Methods: The study was carried out by three age groups including twenties, thirties, and forties. Each group consisted of ten customers and evaluated twelve websites of dental hospitals. Each was assigned to four hospitals and three tasks including easiness of online reservation, preventive information, and treatment information. They filled out the self-administered questionnaire. The questionnaire included the easiness of on-line reservation, satisfaction on the quality and quantity of preventive informations, satisfaction on the quality and quantity of treatment informations, predictiveness on the sub-menu, usefulness of site map, information on the main page of web site, usefulness of decision on visit to dentistry, and revisit intention. Results: The easiness of on-line reservation was the highest in the private dental office, and university dental hospital and network dental hospitals followed in conducting task(1). The anticipated value and measurement on the usefulness of web site were the lowest in network dental hospitals and the time interval between two values was 57 seconds. This discrepancy showed the largest difference. The satisfaction on treatment information in task(3) was higher than that of the satisfaction on preventive information in task (2). The revisit intention was the highest in dental university hospitals. Conclusions: This study showed the comparison in usefulness of web site of university dental hospitals, network dental hospitals and private dental office. The web site focused on the treatment information rather than preventive information. This study suggested that the most important function of dental web site would be the preventive information that was mainly operated by the role of dental hygienists rather than treatment information in the future.

사용자 만족도 및 중요도를 고려한 건설 정보화 시스템 평가모형 개발 (Assessment Model for Project Management Information System Based on User Satisfaction and Importance)

  • 박경아;이정호;김영석;한승우
    • 한국건설관리학회논문집
    • /
    • 제9권5호
    • /
    • pp.137-148
    • /
    • 2008
  • 국내 건설 프로젝트의 규모가 점차 복잡화 대형화 되어감에 따라 건설 사업을 체계적으로 계획하고 효율적으로 관리하기 위한 건설 정보화 시스템의 사용은 프로젝트 관리에 있어 매우 중요한 요소가 되어 왔다. 그러나 건설 정보화 시스템의 이러한 중요성에도 불구하고 건설 정보화 시스템이 주로 현장관리자보다는 전체 프로젝트를 총괄하는 본사 관리자 관점에서 개발되고 평가 및 개선되어 왔기에 현장관리자 관점에서의 시스템 활용도 및 만족도는 비교적 낮은 것으로 조사 및 분석되었다. 따라서 본 연구에서는 건설 정보화 시스템의 최종 사용자인 현장관리자를 중심으로 시스템이 제공하는 정보의 중요도 및 만족도를 고려하여 건설 정보화 시스템을 평가하고 그 결과를 시스템 개선에 반영할 수 있도록 하는 만족도-중요도 매트릭스 기반의 평가모형을 제안하였다. 건설기업의 본사관리자 및 개발자는 건설 정보화 시스템의 개선 시, 본 연구를 통해 제안된 평가모형을 토대로 현재 활용 중인 건설 정보화 시스템을 체계적으로 평가하고 정보의 중요도 및 만족도를 고려한 시스템의 합리적 개선방향을 제시할 수 있을 것으로 기대된다.

SNS와 소셜커머스를 통한 네일 서비스의 인식과 전문성 및 만족도와의 관계 (Relationships among Perception, Professionalism and Satisfaction with Nail Services Given through Social Network Service and Social Commerce)

  • 김지연
    • 미래기술융합논문지
    • /
    • 제1권2호
    • /
    • pp.89-93
    • /
    • 2022
  • 이 연구의 목적은 SNS와 소셜커머스를 통한 네일 서비스의 고객 이용 실태와 인식과 전문성 및 만족도와의 관계를 파악함으로써 좀 더 나은 서비스의 방향을 제시해 보고자 했다. 본 조사는 SNS와 소셜커머스를 통한 네일 서비스를 이용해본 대전·세종·충청 지역 중심의 10대에서 50대 이상의 여성을 대상으로 2021년 10월 1일부터 2021년 10월 20일까지 설문 조사를 진행한 총 326부를 자료로 사용하였다. 회수한 설문조사는 SPSS 27.0을 이용하여 분석하였다. 연구 결과를 종합해보면 이에 본 연구는 SNS와 소셜커머스를 통한 네일 서비스의 고객 이용 실태와 인식과 전문성 및 만족도와의 관계를 파악하고 이 분야의 기초자료 제공에 도움이 되고자 한다.

전국 초.중.고등학생의 학교우유급식 실태조사 (A Study on the School Milk Program among Elementary, Middle and High School Students in Korea)

  • 정인경;권성욱
    • 한국지역사회생활과학회지
    • /
    • 제14권2호
    • /
    • pp.71-81
    • /
    • 2003
  • This study was carried out in order to facilitate the consumption of milk which tend to decrease in recent years and to improve the school milk program. The survey by means of prepared questionnaire was conducted to investigate a perception and satisfaction of school milk program, and milk intake at home and school with elementary, middle, and high school students. Most of the subjects thought drinking milk is important for their health but only 50.2% of them were actually drinking milk everyday. In particular, the frequency of consuming milk at home was significantly lower in students being provided with school milk program than the students without school milk program. Most of the students commonly drunk plain milk rather than flavored milk, however actually they preferred flavored milk to plain milk. The frequency of consuming milk and the degree of satisfaction for milk being served in the school milk program was lowered. The major reason of disliking milk being served in school milk program was ‘poor taste’. And to promote milk consumption in school milk program, the subjects anticipated the serving of various milk and dairy products, flavored milk and yogurt etc. Thus, it was suggested that to improve the school milk program and promote milk consumption among the students, serving various products that can satisfy their preferences and demands and the proper food guide and education on nutrition are called for.

  • PDF

산업재해 남성 근로자의 작업환경의 특성에 관한 연구: 산재보험패널조사 (A Study on the Characteristics of Injured Workers Rate and Work Environment of Male Workers for over 40 years)

  • 최길용;양경수
    • 보건의료산업학회지
    • /
    • 제10권1호
    • /
    • pp.131-142
    • /
    • 2016
  • Objectives : Using several waves of the Panel Study of Worker's Compensation Insurance(PSWCI), this study analyzed the effect of work hours on health and lifestyle of Korean workers in a sample from the 2013~2014 year (The first survey was completed in August-October 2013; the second survey was completed in August-October 2014). Methods : The research subjects were 1,312 men from among employees who responded to a 2013 PSWCI panel report. Statistical analyses were done with SAS version 9.3 (SAS Institute Inc., Cary, NC, USA). Results : According to the results of the analysis, the male subjects had differences in economic activity and health conditions based on the length of working hours. There was a significant relationship among working hours and life satisfaction, and the correlation coefficients were statistically significant. The results show that workplace conditions has a direct positive effect on life satisfaction as we anticipated in the hypothesis. Conclusions : Management should focus on the factors identified in this study when developing employment interventions programs to improve the the promotion of healthy lifestyles for adults over the age of 40.

사회적 가치 추구에 대한 소비자 귀인이 구매행동에 미치는 영향 (The effect of consumers' attributions for the social values-seeking on consumers' purchase behavior)

  • 서민정
    • 한국의상디자인학회지
    • /
    • 제22권2호
    • /
    • pp.61-70
    • /
    • 2020
  • This study aims to explore whether the consumers' perceptions of fashion social enterprises' motives for seeking social value affects the consumers' purchase behavior. Specifically, the relationships among the egoistic and strategic driven attribution (ESDA), value-driven attribution (VDA), positive authenticity (PA), negative authenticity (NA), anticipated satisfaction (ANS), and willingness to pay a premium price (WPP) were examined. 151 respondents participated in an online survey. The collected data was analyzed using path analysis. The results revealed that PA, which was positively affected by VDA, was negatively affected by ESDA. However, NA, which was positively affected by ESDA, was negatively affected by VDA. In addition, ANS affecting WPP was influenced by both VDA and PA. In conclusion, this study clearly shows that prioritizing the inherent purposes of social enterprises can lead to more consumers buying products, even though social enterprises set fashion products at higher prices.

Smart Tag를 이용한 컨테이너의 GPS 위치 추적 시스템 개발 (Development of GPS Tracking System for Container using Smart Tag)

  • 김동완;박성원
    • 전기학회논문지P
    • /
    • 제55권4호
    • /
    • pp.176-182
    • /
    • 2006
  • In this paper, we explore a novel transportation container in the marine terminals. The container includes Smart Tag embedded with radio frequency(RF) chips, which is used to access information about productions and possibly incorporated with GPS systems for integrated managements of them. The proposed mechanism is valuable for decreasing cost, increasing satisfaction of customers, and preventing economic loss due to production missing, thus increase of economic efficiency is highly anticipated. Consequently, accurate and proficient management is considerably accomplished in overall procedures of inventory and currency by means of the proposed systems.

온담탕가미(溫膽湯加味) 투여 후 수면의 질이 개선된 환자 치험 3례 (A Case Series of Insomnia Patients Treated with Ondam-tanggami(Wendan-tangjiawei))

  • 박대명;이상룡;정인철
    • 동의신경정신과학회지
    • /
    • 제22권4호
    • /
    • pp.111-124
    • /
    • 2011
  • Objectives : This case series was conducted to report the efficacy of Ondam-tanggami for insomnia. Methods : Insomnia patients with more than 15 points on Insomnia Severity Index scale were assessed using SCL-90-R, STAI, STAXI, BDI. Being treated with Ondam-tanggami after 2 weeks, ISI, STAI, STAXI, BDI were re-measured to determine the progress of insomnia. It is measured that total sleep time, number of awaking times during sleep, satisfaction of sleep daily. Results : After treatment, quality of sleep has improved and ISI, STAI, STAXI, BDI score have decreased. Conclusions : According to the study, treatment with Ondam-tanggami for insomnia has shown positive results. Further use of Ondam-tanggami is much anticipated for future treatment of insomnia cases.

An ultra-long-life small safe fast reactor core concept having heterogeneous driver-blanket fuel assemblies

  • Choi, Kyu Jung;Jo, Yeonguk;Hong, Ser Gi
    • Nuclear Engineering and Technology
    • /
    • 제53권11호
    • /
    • pp.3517-3527
    • /
    • 2021
  • New 80-MW (electric) ultra-long-life sodium cooled fast reactor core having inherent safety characteristics is designed with heterogeneous fuel assemblies comprised of driver and blanket fuel rods. Several options using upper sodium plenum and SSFZ (Special Sodium Flowing Zone) for reducing sodium void reactivity are neutronically analyzed in this core concept in order to improve the inherent safety of the core. The SSFZ allowing the coolant flow from the peripheral fuel assemblies increases the neutron leakage under coolant expansion or voiding. The Monte Carlo calculations were used to design the cores and analyze their physics characteristics with heterogeneous models. The results of the design and analyses show that the final core design option has a small burnup reactivity swing of 618 pcm over ~54 EFPYs cycle length and a very small sodium void worth of ~35pcm at EOC (End of Cycle), which leads to the satisfaction of all the conditions for inherent safety with large margin based on the quasi-static reactivity balance analysis under ATWS (Anticipated Transient Without Scram).

기술사용이 근로환경과 근로자 건강에 미치는 영향력에 대한 연구 (Study on the Impact of use of Technology on Work Environment and the Health of Workers)

  • 김영선;이경용;진주현;김기식
    • 한국안전학회지
    • /
    • 제29권5호
    • /
    • pp.146-153
    • /
    • 2014
  • This study looks at the impact of psychological and physical factors of the working conditions on the health of workers depending on whether technology is used by such workers. The data used for the study is the third work environment survey. Out of 50,032 respondents, a total of 29,711 paid workers were used as analysis subjects. Although it was anticipated that the use of technology was a factor that hindered job autonomy and teamwork autonomy. However, the analysis results showed low levels of job autonomy and teamwork autonomy in the group that did not use technology. The study assumes a regression analysis model about work environment and work organizational practices of workspaces that have an impact on musculoskeletal complaints, stress symptoms and level of work satisfaction by controlling the social demographic variable that represents the level of individual sensitivity. As a result of the study, ergonomic risk had a significant effect on both groups that did or did not use technology with respect to stress symptoms, musculoskeletal complaints and level of work satisfaction. In particular, as workspace practices and work environment had an effect on the development of musculoskeletal complaints in the group that used machines, there is a need to improve such situation. The autonomous team work or level of job autonomy within the group that used technology may act as a risk factor to the health and welfare of workers. However, because it may also act as a buffer factor, there is a need for a change to reduce stress symptoms and increase the level of work satisfaction by improving autonomous team work and the level of job autonomy.