• Journal of the Korean Society of Clothing and Textiles
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• v.27 no.11
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• pp.1179-1189
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• 2003

This study had a focus on service quality, customer satisfaction and relationship orientation. The subjects of this study were: 1) to examine the conceptual structure of service quality perceived by males consumers of character clothing brands, 2) to examine of the service quality on customer satisfaction, and 3)to examine relationship between customer satisfaction and relationship orientation. The questionnaire was collected between October, 28 and November, 8 in 2002. Samples of 271 respondents were obtained. The sample consisted of males in their twenties and thirties who had a experience on buying character clothing brands in Seoul. To analyze the data, reliability analysis, percentage, frequency analysis, factor analysis, correlation analysis, and regression analysis were applied. The results were as followings: 1) As a result of factor analysis, the service quality were identified by four dimensions: environmental service, personal service, products service, and promotion service. 2) As a result of correlation analysis and regression analysis, the service quality had a positive influence on customer satisfaction. Especially products service was the most important factor for customer satisfaction, followed by environmental service. 3) As a result of correlation analysis, customer satisfaction had a positive influence on relationship orientation.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.12
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• pp.6998-7004
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• 2014

This study examined how the facility satisfaction, anxiety, self-esteem, stress, and depression of the elderly in care facilities affect their life satisfaction. The objects of the study were 271 elderly in 8 care facilities located in Seoul and associated areas. The results of a questionnaire, which was carried out from the 10th March to 25th August 2013, were analyzed. For data analysis, a t-test, one-way variance analysis, correlation analysis, and proof analysis on the SPSSWIN 18.0 program was conducted at the significance level of 5%. The analysis revealed the following. First, there were differences in the life satisfaction depending on age, sex, education level, and marital status. Second, life satisfaction was related to service satisfaction, medical service satisfaction, facility environment satisfaction, and self-esteem. Third, life satisfaction was higher if self-esteem, service satisfaction and facility environment satisfaction were higher, and if the family relationship stress was lower. Overall, self-esteem, service satisfaction, and facility environment satisfaction of the admitted elderly were positive influential factors of life satisfaction.

• The Journal of the Korea Contents Association
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• v.19 no.6
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• pp.271-280
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• 2019

Purpose: The purpose of this study was to examine the effect of depression and job satisfaction on life satisfaction of the elderly and prove the mediating effect of job satisfaction. Methods: This study is a pathway analysis study using 3060 working elderly. This study was performed as secondary analysis using the data from the 2017 Korean Elderly Examination Survey. Data were analyzed using descriptive statistics, correlation analysis and pathway analysis. Results: Depression, job satisfaction and life satisfaction showed significant correlation. Life satisfaction was directly affected by depression(.38, p=.019) and job satisfaction(.22, p=.009). Job satisfaction was also directly affected by depression(.20, p=.009). Depression was mediated by job satisfaction in affecting to life satisfaction. Conclusion: Depression and job satisfaction affect to life satisfaction of the working elderly and life satisfaction is affected by depression via job satisfaction. It suggests that it needs to provide nursing intervention for job satisfaction for life satisfaction of the working elderly.

• Fashion & Textile Research Journal
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• v.14 no.2
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• pp.230-241
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• 2012

The purpose of this study was to examine the effect of power sources of department store and fashion company, and salesperson's job consciousness on job satisfaction in the middle management system of department store. Questionnaire data from 193 salespeople in the middle management of department store were analyzed by reliability analysis, factor analysis, correlation analysis, multiple regression analysis, hierarchical regression analysis. The results of this study were as follows: First, coercive power, informational and expert power, and referent power of department store had significant effects on job satisfaction. The coercive power of department store had a negative influence on job satisfaction, while informational and expert power, and referent power of department store had a positive influence on job satisfaction. Second, referent power, expert power, reward power, coercive power of fashion company had a positive influence on job satisfaction. Third, referent power of department store had a greater influence on job satisfaction than other power sources. Fourth, job commitment and pride, prospect awareness had a positive influence on job satisfaction, while professional self-awareness had no effect on job satisfaction.

• Korean journal of food and cookery science
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• v.25 no.6
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• pp.725-738
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• 2009

The purpose of this study was to investigate the effects of working conditions on internship satisfaction. Hotel & Restaurant management students at universities in Jeonju participated in this study. Out of 156 questionnaires, 149 were analyzed using SPSS 17.0 and descriptive analysis, frequency test, factor analysis, reliability test, chi-square, t-test, ANOVA, duncan's multiple regression analysis, correlation analysis and regression analysis were used. Based on the result of the conducting factor analysis, the working conditions were classified into 2 factors: work suitability and work environment. Internship satisfaction was classified into 3 factors: internship preference, education and work satisfaction, company satisfaction. Cronbach's alpha was calculated for the reliability of the survey instrument. Consequently, the working conditions were shown to affect internship satisfaction. Among the working conditions, work suitability had a lower effect on internship satisfaction than work environment. At the resort used in this study, the salary level was high, but the level of work environment, internship preference, and company satisfaction was low. The students wanted attend an internship program at the desired place to be hired and found that it was more important to be assigned to the desired department than having a higher salary.

• The Korean Journal of Health Service Management
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• v.8 no.3
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• pp.27-38
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• 2014

The purpose of this study is proving the effects of the internal customer satisfaction management on worker's job satisfaction at general hospital. In the relationship between the management and the satisfaction, the study also finds the moderating effect of the organizational support awareness and the organizational justice. For this study, it was surveyed targeting 270 employees who work in seven general hospitals in Busan. As the result, 246 questionnaires returned. All of these questionnaires were used in the final analysis. The method of analysis is descriptive statistics using SPSS VER. 18.0, correlation analysis, regression analysis, factor analysis and reliability analysis. The main results of empirical analysis were as follows: First, in the effect of the internal customer satisfaction management to worker's job satisfaction, it has positive effect to internal communication and the commission of authority and it has positive effect to worker's job satisfaction. Second, the organizational support awareness & the organizational justice have moderating effect on the relationship between the internal customer satisfaction management and worker's job satisfaction. Third, the study proves that supporting management hierarchy shows positive effects for all socio-demographic characteristics in the organizational support awareness and the organizational justice.

• Journal of the Architectural Institute of Korea Planning & Design
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• v.34 no.7
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• pp.31-37
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• 2018

The goal of this research is to compare influences for living periods between physical functional satisfaction and psychological emotional satisfaction in a ghetto area. The research site is 'Sujin1 dong' in Sungnam city which is one of the oldest residential areas in the city. Based on the analysis of the urban contexts for the research site, surveys are conducted to gather the data which are treated by several statistical techniques: 'Factor analysis', 'Reliability Analysis', 'Multiple regression analysis'. Through the statistical process, conclusions are drawn as follows. In the ghetto urban area, (1)-The higher the psychological emotional satisfaction, the longer the living period, (2)-The longer the residence period, the lower the physical and functional satisfaction, (3)-The two satisfactions tend to be opposite to each other according to the living period. (4)-The psychological emotional satisfaction is more related with living period than the physical and functional satisfaction is.

• Journal of the Korean Society of Environmental Restoration Technology
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• v.4 no.2
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• pp.1-10
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• 2001

The purpose of this study was to investigate factors and variables which have significant effects on landscape satisfaction of urban pedestrian road in Bun-dang new town and to suggest basic information for urban pedestrian road design. These works consist of two phase. First, we tested the Hye-Cheon college students' degree of landscape satisfaction for 37 spots of urban pedestrian road and then selected 10 sports slide by the Sturges' formula. Second, we analysed factors and variables on landscape satisfaction of urban pedestrian road using the semantic differential scale method and then processed using descriptive analysis, factor analysis and multiple linear regression analysis. The major findings of this study can be summarized as follows; 1) The difference of landscape adjectives between the highest score of landscape satisfaction slide and the lowest score landscape satisfaction slide were diversity of vegetation, plenty of the shade of a tree, naturalness and cleanness. 2) Diversity of vegetation, width of road, freedom of danger and diversity of environment can be significant variables of major effects on landscape satisfaction of urban pedestrian road by using the multiple linear regression analysis. 3) Factors covering the landscape satisfaction of urban pedestrian road have been found to be Environment of urban pedestrian road and Constitution of urban pedestrian road. By using the Varimaxs' rotation factor analysis for the number of factors' cumulative percentage has been obtained as 64%. 4) Environment of urban pedestrian road and Constitution of urban pedestrian road can be significant factors of major effects on landscape satisfaction of urban pedestrian road by using the multiple linear regression analysis. In conclusion, the landscape satisfaction factors and variables of urban pedestrian road need to be considered in plan or design the urban pedestrian road.

• International Journal of Advanced Culture Technology
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• v.6 no.2
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• pp.72-79
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• 2018

The purpose of this study was to analyze general characteristics and empathy factors of nursing student's major satisfaction. Participants in this study were 235 students from both located in J do and C do Universities. The research method was a cross-sectional survey and the survey period was from September 1 to 10, 2017. The questionnaire was used to investigate general characteristics, empathy, and major satisfaction. The analysis was based on frequency analysis, p value of t or F value, Pearson correlation, regression analysis, and hierarchical regression analysis using SPSS 18.0. The result of this study were as follows: (1) The C University showed higher satisfaction than J University(3.44), (2) the factors affecting major satisfaction were school location, grade, religion, cognitive empathy, and emotional empathy correlated, Regression analysis was used to examine factors that correlated with major satisfaction, followed by hierarchical regression analysis to identify the most influential factors. (3) The result of the analysis showed that the greatest influence factors on major satisfaction were the University location(${\beta}=.325$, p<.01), the cognitive empathy (${\beta}=.287$, p<.01), and the next order was negative grade(${\beta}=-.230$, p<.01). Based on the results of this stud, the following conclusions can be drawn. The most influential factor in the major satisfaction was the school location, but this was an irreversible factor. Therefore, if the cognitive empathy factor and grades are corrected, it can be said that it can increase the satisfaction of major in nursing University students. In this study, it was emphasized that cognitive empathy contained in the course of nursing education program and suggested guidance on major satisfaction in lower grades.

• Journal of the Korean Society of Clothing and Textiles
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• v.24 no.6
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• pp.928-939
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• 2000

This thesis will study the determinants of consumer satisfaction based on the disconfirmation theory. The proposed questions are first, to find out if desire and expectation are conceptually distinct. Second, to study the effects of desire, expectation, perceived performance, desire congruency, and expectation congruency on clothing satisfaction. The data used in this thesis were obtained from a two stage longitudinal survey. SPSS WIN 8.0 was used for the analysis and the following method such as mean, correlation, t-test, hierarchical regression were applied. The results indicate that first, according to the correlation analysis and crosstab analysis, satisfaction and desire were perceived as two different concepts. Second, using the hierarchical regression analysis to compare the effects of determinants of consumer satisfaction, the model of desire, expectation, performance, desires congruency, expectations congruency best explain the clothing satisfaction. Among them, effects of performance had the strongest impact. Expectation did not influence satisfaction but desire did.