• The Journal of Aerospace Industry
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• s.66
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• pp.45-56
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• 2003

Airlines service is very important so as to overcome the rapid environmental changes of the air transportation market at home and abroad. Author investigates the impact of Determinants on the performance of airlines in all the world. Three variables of performance measurement were used : revenue, net profit, and passengers. Data analyses were based on service ranking, financial and passenger information of the world's top 50 Airlines collected from Business Traveller, World Air Transport Statistics and Airline Business. The findings of this study could be summarized as follows : Service ranking was not related to the airlines performances such as revenue, net profit, passengers and so fourth. But airlines size(employees, fleet size) was related to the airlines performances such as passengers and revenue passenger.

• Journal of Digital Convergence
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• v.18 no.6
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• pp.65-79
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• 2020

With the rapid development of China's economy, the aviation industry, as an important part of transportation services, has undoubtedly achieved rapid development. However, there is hardly any academic work that was based on the development of the top airlines in the Chinese airline industry. Hence, this study provides empirical research that takes into account the longitudinal development of the top 20 airlines in China from 2009 to 2018. The throughput volumes (cargo and passenger) of the airlines were analyzed by concentration indicators, namely the concentration ratio (CR), the Herfindahl- Hirschman index (HHI), the Gini coefficient, and the shift-share analysis (SSA). In this paper, the top 20 airlines have been analyzed in terms of the passenger and cargo throughput from 2009 to 2018. The calculation results of CR6, HHI and the Gini coefficient show that the airlines were extremely deconcentrated. In addition, by comparing the ABSGR of passenger and cargo throughput, it is shown that China's aviation industry is dominated by four airlines- Air China, China Eastern Airlines, China Southern Airlines and Hainan Airlines. In the future study, it is necessary to explore growth strategies to find niche markets for passenger and cargo transportation.

• Journal of Community Nutrition
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• v.8 no.3
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• pp.153-159
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• 2006

The current exploratory study investigates and compares the perceptions of the service quality of in-flight meals through the evaluation of recent consumers (within 2 weeks) of services provided by Korean and foreign-based airlines. Twenty (20) items for measuring service quality were categorized into three factor dimensions of 'food quality', 'employee service', and 'professionalism'. Among these, 'employee service' was rated highest by Korean and foreign-based airlines. When items representing each service quality dimension were analyzed and compared, only the 'food quality' dimension of Korean-based airlines was perceived higher than that of other foreign-based airlines. Findings also revealed a spectrum with some items with higher or lower mean values within each service quality dimension. Results of this study can expectedly be used to benefit both from a theoretical and practical point of view by providing empirical data that measure the service quality of in-flight meal service.

• The Journal of Industrial Distribution & Business
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• v.13 no.12
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• pp.9-22
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• 2022

Purpose: Establishing a competitive advantage in the aviation market is essential as the competition among domestic airlines intensifies. Therefore, this study examined the management strategies of both large domestic airlines and low-cost airlines. Research design, data, and methodology: This study classified domestic airlines into Full Service Airlines (FSA) and Low Cost Carriers (LCC), examined each airline's current status and characteristics, and conducted case analyses of FSA and LCC based on Porter's generic competitive strategy. Results: The analyses determined that LCC primarily implemented a cost-advantage strategy, and FSA implemented a differentiation strategy. However, as competition intensified, FSA pursued cost-advantage strategies while establishing LCC through subsidiaries. There are various specific cost reduction methods, including service simplicity, scalability, high utilization, low landing fees, low-cost unit, and point-to-point flight strategies. Conclusions: LCCs are focusing on cost advantage strategies that reduce costs; however, the FSA also runs special price events that are as good as LCCs and are comparable to LCCs on some routes. Furthermore, LCC has recently expanded its mid- and long-distance routes, making competition for long-distance routes with major airlines unavoidable.

• The Journal of the Convergence on Culture Technology
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• v.9 no.3
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• pp.81-94
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• 2023

The study aims to compare and analyze the social network structures of Qatar Airways,s Singapore Airlines, Emirates Airlines, and ANA Airlines, recording the top 1 to 4, and Korean Air in ninth by Skytrax's airline evaluations in 2022. This study uses NodeXL, a social network analysis program, to analyze the social networks of 5 airlines, Vertex, Unique Edges, Single-Vertex Connected Components, Maximum Geodesic Distance, Average Geodesic Distance, Average Degree Centrality, Average Closeness Centrality, and Average Betweenness Centrality as indicators to compare the differences in these social networks of the airlines. As a result, Singapore's social network has a better network structure than the other airlines' social networks in terms of sharing information and transmitting resources. In addition, Qatar Airways and Singapore Airlines are superior to the other airlines in playing roles and powers of influencers who affect the flow of information and resources and the interaction within the airline's social network. The study suggests some implications to enhance the usefulness of social networks for marketing.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.25 no.4
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• pp.178-186
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• 2017

Air travel has become an essential part of the global society and its sustainable development is expected. Airlines profit structure and network operation will be influenced by internalization of external costs like emission charge. This additional cost of the airlines will be directly pose air ticket fare increase and demand of air passenger will be decreased. EU-ETS is a part of environmental binding to airlines fly to EU territory airports. This study analyzes the impact of emission charges by application of EU-ETS on airlines network change. For long-term forecast, a reliable estimation of the future price of carbon dioxide (CO2) will be used.

• Asia pacific journal of information systems
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• v.1 no.1
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• pp.165-181
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• 1991

This paper presents a developmental approach undertaken by Asiana Airlines to implement computerized reservation system (CRS), Asiana Airlines is a new entrant into the once monopolized airline business in Korea. As a new entrant, it was absolutely necessary to develop CRS fast to begin the business in a relatively short period of time. By taking the risk of choosing Airline Control System which no airlines has yet implemented CRS with, Asiana Airlines was able to shorten development time considerably as well as integrate CRS with internal management information systems. This enhances system flexibility greatly. It is initially viewed that developing CRS is not to get competitive advantage but to overcome competitive disadvantage at Asiana Airlines. The paper also surveys the changing environment of CRS in general and the future implementation plan for ARTIS(Asiana Airline Reservation and Travel Information System) to be more of a competitive weapon in increasingly competitive international air travel market.

• Journal of Distribution Science
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• v.21 no.4
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• pp.21-33
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• 2023

Purpose: To study, analyze, and investigate how to improve the service quality distribution and perceived value of passenger loyalty in low-cost airlines in Thailand. Research Design, data, and methodology: The data was collected from low-cost airline passengers who had used low-cost airlines within Thailand more than twice in the last 12 months. In total, 632 questionnaires were received, representing 97.32%, and in-depth interviews were done using the semi-structured technique. The key informants were either executives or representatives from 4 low-cost airlines operating in Thailand. We utilized structural modeling techniques to examine the data relevant to the investigation. Results: The results show that low-cost airline passengers in Thailand have strong opinions about the perceived value of the passenger loyalty of low-cost airlines within this sector of the Thai air travel industry. The variables were sorted in order of importance and included passenger loyalty, satisfaction, trust, perceived value, and service quality distribution. The relationship between the service quality distribution variables and the significance in relation to passenger loyalty according to low-cost airlines in Thailand showed that service quality distribution had a positive effect on perceived value and that passenger satisfaction has a direct positive effect on passenger loyalty. Conclusions: The 8 QPSTL strategy is successful in terms of service quality distribution and passenger satisfaction, therefore it is an important aspect of low-cost airlines in Thailand.

• 한국항공운항학회:학술대회논문집
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• 2005.05a
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• pp.58-62
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• 2005

LOSA is spreading rapidly over the world to improve safety of the airlines using threat and error management system. LOSA has shown its success on the major improvement on many areas including the riskiest phase called the blue box, which is the busiest during approach and landing. Asiana Airlines has completed data collection in 2004 and round table for the data cleaning, to implement safety change process. The propose of this paper is to introduce the LOSA, ICAO DOC 9803, and the experience of Asiana.

• Journal of Advanced Navigation Technology
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• v.16 no.1
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• pp.131-144
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• 2012

The purpose of this study was not only to understand what relations the airlines and the travel agencies, who have developed mutually cooperative relation, forge as a supplier and receiver in light of distribution channel but also to identify how they effect conflict and partnership performance, by which it leads to find how two organizations, i.e., the airlines and the travel agencies should be able to develop a business partner relation to grow together. The findings from the actual analysis were as follows. Firstly, the distribution relation characteristics between the airlines and the travel agencies had a significant effect on conflict. Secondly, the conflict between the airlines and the travel agencies had a significant effect on partnership performance. Thirdly, the distribution relation characteristics between the airlines and the travel agencies had a significant effect on partnership performance both the airlines and the travel agencies.