• 유통과학연구
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• 제22권7호
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• pp.107-117
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• 2024

Purpose: Consumers have become more interested in eating organic food in recent decades because of the effect of merchants' advertising. Eating organic food is also shown to strengthen immunity, especially during the recent COVID-19 pandemic. However, consumers may find it more difficult to choose organic food retailers than to purchase conventional goods. This is because of the uncertainty characterizing the process of selecting organic food retailers, despite the growing rivalry across supermarket chains that sell organic goods. This study explores how consumers' perceived image (social responsibility and ability image) of organic food stores affects consumer loyalty. Research design, data and methodology: The data for the analysis were collected using Macromill Embrain, an online research service agency. The data were analyzed using SPSS 26 and Smart PLS 4.0. Results: Based on structural equation modeling, the findings of the study demonstrate that store image positively impactsstore loyalty, and that the mediator (perceived value) affects the relationship between the two variables. Conclusions: Organic food stores must understand consumers to improve store loyalty. Efforts such as providing a user community that enables joint behavior by sharing experiences among customers or launching campaigns to improve consumers' perceived brand identity can increase store loyalty.

• 디자인학연구
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• 제20권3호
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• pp.129-140
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• 2007

사용자의 만족을 향상 시키는 쌍방향TV 서비스의 인터페이스 개인화 방안을 사용자 편의의 관점에서 연구하고 디자인 가이드라인을 제안하고자 한다. 먼저 서론에서는 연구의 목적을 비롯하여 구성을 기술하였으며, 쌍방향TV 특성과 개인화에 대해 정의하여 서비스를 위한 기반 미디어의 발전 방향을 알고, 인터페이스 디자인요소, 사용자 요구사항을 평가하기 위한 사용성 평가방법 등 본 연구의 근간이 되는 자료 및 요소들을 정리하였다. 다음으로 스카이라이프의 쌍방향TV서비스 "스카이터치"의 인터페이스를 분석하고 사용성 평가를 통해 사용자의 편의를 위한 니즈(needs)를 조사하고 정리하였다. 또한 개인화 서비스에 대해 앞서 실행 중에 있는 웹 포털 사이트를 분석하여 쌍방향TV에서 개인화 인터페이스 디자인 방향을 조사하였다. 앞서 조사, 분석한 자료를 토대로 쌍방향TV 개인화를 위한 인터페이스 디자인의 가이드라인을 네비게이션 구조와 레이아웃으로 분류하여 제시하고 제시된 가이드라인에 맞추어 현재 쌍방향서비스를 시행중인 스카이라이프의 '스카이터치'에 직접 적용하여 개인화 인터페이스 디자인을 기술하였다

• 유통과학연구
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• 제12권4호
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• pp.55-63
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• 2014

Purpose - Brands and products often play key roles in enabling consumers to experience a good attitude, resulting in mentally enacting a specific prototype and reliving the experience by retelling a specific story. Brand storytelling can function as an important tool for managing the brand. To successfully apply a firm's brand storytelling, it is important to prove the effectiveness of storytelling. Therefore, by utilizing the research of Escalas (1998) and Fog et al. (2005), a list of measurements for storytelling component quality (SCQ) was applied. In addition, customer attitudes toward brand storytelling were tested. In particular, if customers encounter a dynamic and interesting story, although the brand is not widely known, they can be in communion with the brand and establish an emotional connection (Hill, 2003). Thus, brand reputation was divided into two levels (high vs. low), and the difference in effectiveness between storytelling component quality and consumers' advertisement attitude, brand attitude, and purchasing intention was examined. Research design, data, and methodology - By using the measurement list used in Choi, Na, and Hwang (2013), 12 categories in the level of message quality, conflict quality, character quality, and plot quality were measured. In addition, categories of brand reputation, advertisement attitude, brand attitude, and purchasing intention were measured. The study was based on 181 final survey samples targeting undergraduate and graduate students in Gwangju Metropolitan City. Results - Consumer responses toward storytelling were researched in the context of brand characteristics or product attributes, such as brand reputation, differentiated from extant simple effects of storytelling. Some brands with high reputation enjoy a halo effect due to prior learning, while other brands with comparatively low reputation have trouble generating positive responses despite attempts to enhance the level of reputation or induce favorable attitudes. Although not all due to the component quality of storytelling, the case of brands with low reputation exerted more positive impact on consumer attitudes than did brands with high reputation. As mentioned earlier, consumer evaluation of the component quality of storytelling was categorized into advertising attitudes, brand attitudes, and purchase intention for this study; this provides managerial implications in other ways. The results imply that an effective application of storytelling could be an important emotional tool for the development of both brands with low brand awareness and of well-known brands. Finally, this study serves to increase consumers' understanding and ability in interpreting brand stories that marketers tell about themselves, as well as to highlight differential experiences with products by level of brand hierarchy. Conclusions - This research aimed to provide an objective guideline for storytelling component quality while considering brand awareness. Thus, brand reputation was considered for proving the baseline effectiveness of storytelling, and this study provided directions for strategic establishment of storytelling. Based on this, we conclude that in further studies, it will be necessary to systematically manage brand story by considering other situation variables and various story patterns, and studying their differences.

• 디지털융복합연구
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• 제13권10호
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• pp.501-508
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• 2015

본 연구는 한국과 중국 소비자 간 스마트폰 사용에 있어 사용자경험에 대한 인식의 차이와 함께 제품태도 및 재구매의도에 관한 인식의 차이를 알아보고자 하였다. 연구결과 첫째, 한 중 소비자 간 스마트폰에 대한 사용만족경험, 유용적경험, 디자인만족경험, 주변경험에서 차이가 있는 것으로 나타났으며, 중국 소비자가 한국 소비자에 비해 UI경험에 대한 모든 경험 요소를 높게 인식하는 것으로 나타났다. 둘째, 스마트폰의 제품태도에 대한 차이를 알아본 결과, 중국 소비자가 한국 소비자에 비해 높게 인식하는 것으로 나타났다. 셋째, 한 중 소비자 간 스마트폰의 재구매의도에 대한 차이를 알아본 결과, 통계적으로 의미 있는 차이가 없는 것으로 나타났으나 중국 소비자의 평균값이 더 높게 나타난 것으로 볼 때, 재구매의도 또한 한국 소비자에 비해 높은 것으로 해석 할 수 있다. 본 연구결과는 중국에 진출해 있는 한국 스마트폰 관련 기업들에게 중국시장에서의 경쟁력 제고를 위한 유용한 시사점과 함께 스마트폰과 관련한 사용자경험에 대한 국가 간 비교 연구의 기초자료를 제공한다는 학술적 의의를 가질 것으로 기대한다.

• 만화애니메이션 연구
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• 통권17호
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• pp.147-161
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• 2009

색채는 디자인 요소에 있어서 감각적이며 감성적인 동시에 시각적으로 우선시 되는 비언어적 상징이기도 하다. 제품의 선택에 있어서 소비자에게 우선되어지는 중요한 요소이고, 브랜드에 있어서 차별화된 전략 및 일관된 통합성을 주는 상징이 되기도 한다. 광고에서 색채는 장기적인 브랜드 아이덴티티(identity) 측면뿐만 아니라 제품의 이미지와 광고의 컨셉을 표현하는 중요한 도구이다. 본 논문의 주제는 광고 크리에이티브의 발전을 위해 승용차 영상광고의 주도적 색채를 분석하였다. 분석결과 2000cc급이하 경 소형승용차 광고의 색채적용은 명도와 채도가 높고 밝은 분위기로 권위보다는 개인의 개성을 중시, 파스텔조의 색을 선호하는 것으로 나타났다. 반면, 2000cc급 이상의 중 대형승용차 광고는 전반적으로 명도와 채도가 낮고 어두운 색채가 대세를 이루고 있는 경향을 볼 수 있다. 경 소형승용차 광고는 실용적 가치를 중시하는 제품외형에 초점을 맞추었고, 중 대형승용차 광고는 상징적 이미지에 초점을 맞추어 광고표현을 하는 차이를 느낄 수 있다. 광고에 사용되는 색채는 곧 소비자의 감성을 대변하는 것이다. 영상광고에서 소구 대상이 누구냐에 따라서, 또한 어떤 상품이냐에 따라서 색채의 컨셉이 설정이 되어야 하며, 또 그에 따른 색채에 의한 감성을 파악하여 광고 전략에 맞게 활용될 때 브랜드와 제품의 가치를 높일 수 있다.

• 조형예술학연구
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• 제8권
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• pp.241-266
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• 2005

Current information-oriented society is expanding rapidly with the huge change to our society from the information revolution emerged in mid '50s. Information technique such as computer, communication satellite and cable technology play their in this information-oriented society, and in 1980s, digital technique was adopted to media, inviting new phenomenon in communication of overall society. Expectations and hope for new trends and changes from digital era flourished when we entered into new Millenium, the 21st century. Since then we have gone through changes in years from analogue to digital. Now the word 'digital' is conceived in unified manner in almost every fields and influences overall society, changing our life pattern rapidly. Modern society had demanded some speedy and bidirectional communication tool in shifting digital era, and resulted from that was a new culture, Now the society changes more and more quickly under the speedy information sharing. From that perspective we need to establish the aspects of sensibility expression, which is one feature of the communication. The sensibility-oriented digital was originated from the human nature, which counts emotion and composure much. To satisfy the human nature a new cultural value which transcend a traditional one is needed. And the sensitivity expression to meet the need is one communication tendency in digital era. Digital era has totally different social qualities from that of analogue era. In digital era, prompt respond to rapid change and creativity combined with sensitivity are needed. Therefore a man with sensitivity would be more outstanding than a man of intelligence. The picture of digital and analogue in our society consists of two axis one is analogue axis like retrospective trend, admiration for nature , oriental thought etc. , and the other is the digital axis of internet and information technology. Sensibility can be widely interpreted as analogue thinking. It is surely different from the plain retrospective trend or nostalgia for past. It is a tendency that digital technology is used and cooperated with the emotion in human nature, In this paper we suggest the sensitivity expressions in detail through the study cases including both sides of digital and sensitivity expressions such as 'Bravo your life' advertising campaign of Samsung Insurance, MP3 advertising campaign, and 'Mini-homepage' of Cyworld. Under the circumstances the main direction of communication is oriented to human. This study's purpose is to think the true meaning of this digital era, to overcoming its weaknesses, such as over-dependency on technique and selfish individualism and to harmonize digital and sensitivity expression. The sensitivity-oriented expression than the reason-oriented one is expected to be put forth in whole media, and this is a more efficient tendency under the shifting digital era.

• 유통과학연구
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• 제14권4호
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• pp.47-53
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• 2016

Purpose - The objective of this study is to investigate the dynamic relationships among Advertising Cost (AD), Newly Registered Users(NRU), and Buying Users(BU) of Social Network Game(SNG). SNG is getting pervasive mainly due to the rapid growth of mobile game and Social Network Service(SNS). It would be helpful for marketing researchers interested in SNG and related practitioners to understand the changes in AD, NRU, and BU with time as well as the effects on one another in mutual and dynamic way. Research Design, Data, and Methodology - Necessary data were collected from Social Network Game(SNG) company. AD, NRU, and BU are endogenous variables, but new event such as launching (event) and holidays(holiday) are exogenous dummy variables. Vector Auto regression (VAR) model is generally used to examine and capture the dynamic relationships among endogenous variables. VAR model can easily capture dynamic and endogenous relationships among time-series variables. Vector Auto regression with Exogenous variables(VARX) is a model in which exogenous variables are added to VAR. To investigate this study, VARX is applied. Result - By estimating the VARX model, the author finds that the past periods' NRU affect negatively and significantly the present AD, and past periods' BU have a positive and significant impact on the increase of AD. In addition, the author shows that the past periods' AD and BU have a positive and significant effect on the increase of NRU, and the past periods' AD affect positively and significantly BU. While the impact of AD on NRU happens after 3 or 4 days (carryover effect), that of AD on BU comes about within just 1 or 2 days (immediate effect). The effect of BU on NRU can be considered as word of mouth (WOM effect). Therefore, SNG companies can obtain not only the growth of revenue but also the increase of NRU by increasing BU. Through those results, the author can also find that there are significant interactions between endogenous variables. Conclusion - This study intends to investigate endogenous and dynamic relationships between AD, NRU, and BU. They also give managerial implications to practitioners for SNS and SNG firms. Through this study, it is found that there exist significant interactions and dynamic relationships between those three endogenous variables. The results of this study can have meaningful implications for practitioners and researchers of SNG. This research is unique in that it deals with "actual" field data and intend to find "actual" relationships among variables unlike other related existing studies which intend to investigate psychological factors affecting the intention of game usage and the intention of purchasing game items. This study is also meaningful by showing that the increase of BU can be a good strategy for "killing birds with one stone" (i.e., revenue growth and NRU increase). Although there are some limitations related with future research topics, this research contributes to the current research on SNG marketing in the above mentioned ways.

• 문화기술의 융합
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• 제7권1호
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• pp.654-661
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• 2021

산업 발전에 따른 대기 오염은 인간의 건강을 크게 위협할 만한 수준이 되었다. 일반적으로 실내 공기 오염이 실외보다는 낮다고 생각하지만, 현대인들은 대부분의 시간 동안 실내에서 생활하기 때문에, 자신의 건강을 지키고 삶의 질을 높이기 위해서는 실내 공기 품질을 쾌적하게 유지하는 것이 필수적이다. 따라서, 현재 주목받고 있는 사물인터넷, 데이터 처리 기술을 활용한 실내환경 관리 플랫폼 개발은 매우 의미 있는 연구라고 생각된다. 본 논문에서는 원격에서 실내환경을 모니터링하고 제어할 수 있는 IoT 기반의 관리 플랫폼을 설계하였다. 또한, 플랫폼을 구성하는 IoT 단말, 게이트웨이, 데이터 서버의 기능을 오픈소스와 공개 라이브러리를 이용하여 구현하였고, 기능 동작도 모두 확인하였다. 특히, 본 논문의 IoT 단말과 게이트웨이는 BLE 통신을 이용하여 데이터를 교환하기 때문에 상대적으로 저전력으로 동작할 수 있으며, 게이트웨이는 BLE Advertising 모드를 사용하여 미리 설정하지 않은 IoT 단말을 자동 인식할 수 있는 장점이 있다.

• 한국융합학회논문지
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• 제13권1호
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• pp.179-188
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• 2022

본 연구는 B급 감성 광고에 대한 전반적인 특성을 파악하고 경향을 분석하는 것을 목적으로 하였다. 이를 위해 국내 최대 광고 포털 사이트인 TVCF(www.tvcf.co.kr)에 탑재된 광고들 중 2015년부터 2020년까지 온에어된 498편의 광고들을 추출하여 내용분석 방법을 통해 분석하였다. 분석결과, B급 감성 광고는 다양한 장르에서 활용되고 있으나 특히, 유머/과장 장르에서 가장 많이 활용되어왔고 2020년 Corona-19 Pandemic으로 인해 점차 증가하는 추세를 나타내고 있음을 알 수 있었다. 또한 상업광고가 아닌 비상업광고 영역인 관공서나 단체, 공익광고, 기업 PR 등의 영역에서 과거에 비해 B급 감성 광고 활용률이 증가되었음을 확인하였다. 이러한 결과는 B급 감성 광고는 이제 더 이상 단순히 '하위문화(subculture)'로부터 기인 된 '비주류' 문화의 표상이 아닌 사회적·문화적·경제적 현상뿐 만이 아니라 개인의 우울감, 피로감 그리고 상실감의 증폭 문제 등까지 '희화(漫畫)화'를 통해 완화시켜주는 '새롭고 도전적인 주류문화'의 표상으로서 산업/비산업군의 모든 영역까지도 널리 활용되고 있는 중추적 역할을 하고 있다는 사실에 주목할 필요가 있음을 시사한다.

• Asia Marketing Journal
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• 제15권3호
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• pp.53-77
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• 2013

As advertising and promotions are categorized as operating expenses, managers tend to reduce marketing budget to improve their short term profitability. Gauging the value and accountability of marketing spending is therefore considered as a major research priority in marketing. To respond this call, recent studies have documented that financial market reacts positively to a firm's marketing activity or marketing related outcomes such as brand equity and customer satisfaction. However, prior studies focus on the relation of marketing variable and financial market variables. This study suggests a channel about how marketing activity increases firm valuation. Specifically, we propose that a firm's marketing activity increases the level of the firm's product market information and thereby the dispersion in financial analysts' earnings forecasts decreases. With less uncertainty about the firm's future prospect, the firm's managers and shareholders have less information asymmetry, which reduces the firm's cost of capital and thereby increases the valuation of the firm. To our knowledge, this is the first paper to examine how informational benefits can mediate the effect of marketing activity on firm value. To test whether marketing activity contributes to increase in firm value by mitigating information asymmetry, this study employs a longitudinal data which contains 12,824 firm-year observations with 2,337 distinct firms from 1981 to 2006. Firm value is measured by Tobin's Q and one-year-ahead buy-and-hold abnormal return (BHAR). Following prior literature, dispersion in analysts' earnings forecasts is used as a proxy for the information gap between management and shareholders. For model specification, to identify mediating effect, the three-step regression approach is adopted. All models are estimated using Markov chain Monte Carlo (MCMC) methods to test the statistical significance of the mediating effect. The analysis shows that marketing intensity has a significant negative relationship with dispersion in analysts' earnings forecasts. After including the mediator variable about analyst dispersion, the effect of marketing intensity on firm value drops from 1.199 (p < .01) to 1.130 (p < .01) in Tobin's Q model and the same effect drops from .192 (p < .01) to .188 (p < .01) in BHAR model. The results suggest that analysts' forecast dispersion partially accounts for the positive effect of marketing on firm valuation. Additionally, the same analysis was conducted with an alternative dependent variable (forecast accuracy) and a marketing metric (advertising intensity). The analysis supports the robustness of the main results. In sum, the results provide empirical evidence that marketing activity can increase shareholder value by mitigating problem of information asymmetry in the capital market. The findings have important implications for managers. First, managers should be cognizant of the role of marketing activity in providing information to the financial market as well as to the consumer market. Thus, managers should take into account investors' reaction when they design marketing communication messages for reducing the cost of capital. Second, this study shows a channel on how marketing creates shareholder value and highlights the accountability of marketing. In addition to the direct impact of marketing on firm value, an indirect channel by reducing information asymmetry should be considered. Potentially, marketing managers can justify their spending from the perspective of increasing long-term shareholder value.