• 제목/요약/키워드: Ability of understanding

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The Effect of Emotional Intelligence on Salesperson's Behavior and Customers' Perceived Service Quality

  • Kim, Sang-Hee
    • 한국유통학회:학술대회논문집
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    • 한국유통학회 2007년도 하계통합학술대회 발표논문집
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    • pp.127-158
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    • 2007
  • This study discusses salespersons' emotional intelligence, one of the key abilities necessary to meet customers' needs effectively, and express positive emotions in frequent interactions with customer. Emotional intelligence refers to self-controllability and social ability emphasizing pro-social aspect and understanding of others. This study investigates how salespersons' emotional intelligence affects adaptive selling and positive emotional expression during the process of interaction with customers, and how such adaptive selling and positive emotional expression affects the quality of service perceived by customers. The results show that greater salespersons' emotional intelligence results in better adaptive selling and positive emotional expression. Such adaptive selling and positive emotional expression had significant effects on the quality of service perceived by customers. These results are important in that they address emotional intelligence as salespersons' emotional ability, which has been overlooked as an antecedent variable for improving adaptive selling and display of positive emotion, consequently provide another factor to help salespersons improve their selling behavior.

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건설사업장 산업재해 피해 저감을 위한 비상사태 대응방안 (Emergency Response Strategy for Mitigating Industrial Disasters on Construction Site)

  • 신일용;송창근
    • 한국안전학회지
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    • 제30권6호
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    • pp.85-93
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    • 2015
  • Construction sites have various risks, and safety managements are enforced based on the law such as Industrial Safety and Health Act, etc. Safety management by the law saves lives and preserves health of workers by removing and understanding risks in advance. When the emergency situation has come, poor response causes loss of lives and physical damages. This study suggests basic strategy that can mitigate the industrial disaster in all construction sites. A survey was conducted to identify the current safety consciousness and to evaluate first aid ability of coworkers. Finally, four measures were suggested: (1) designating muster points; (2) hiring occupational health managers; (3) increasing the first aid ability of coworkers; and (4) carrying safety brochure. The proposed suggestions can be helpful in mitigating the construction disaster, and in responding the major accident efficiently within a short time.

간호대학생들의 시스템 사고 기반 천식환자 간호과정 분석 (Analysis of Asthma Patient Nursing Process Based on the Systems Thinking of Nursing Students)

  • 김현영;오현수;윤은경
    • 한국시스템다이내믹스연구
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    • 제14권2호
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    • pp.55-69
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    • 2013
  • The purpose of this study is to analyze nursing students' proficiency with ST(Systems Thinking) approach concerning asthma patient nursing process. For this study, 20 nursing students created causality cognitive maps which were consisted of the contents of 'asthma nursing care'. The word association and causality cognitive map were used to estimate ability of the ST. As a result, the students failed to understand the nursing process with the ST approach, or alternatively they applied low level ST approach and had a lower understanding of it. The findings of this study suggest that the development of a ST-based nursing educational program in order for nursing students to improve their ST ability as well as knowledge integration for multidisciplinary practice.

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학생의 과학 개념에 대한 초등 예비교사의 교육적 추론 (Pre-service Elementary Teachers' Pedagogical Reasoning about Students' Science Ideas)

  • 윤혜경
    • 한국초등과학교육학회지:초등과학교육
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    • 제34권1호
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    • pp.58-71
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    • 2015
  • Ability of understanding students' ideas and thinking is critical to teachers' professional growth. In this study, 'pedagogical reasoning' was conceptualized as teachers' reasoning ability of students' misconceptions and possible causes of misconceptions when they hear and observe students' science discourses. To investigate elementary pre-service teachers' pedagogical reasoning levels, children's science discourses on light reflection and electric circuit were video recorded and 43 pre-service elementary teachers were asked to identify children's misconceptions and possible causes of misconceptions after watching the video clips. In conclusion, pedagogical reasoning levels of pre-service elementary teachers were not high enough, showing significant difference in light reflection and electric circuit. Possible explanations of this difference and educational implications were discussed.

Prediction of hub genes of Alzheimer's disease using a protein interaction network and functional enrichment analysis

  • Wee, Jia Jin;Kumar, Suresh
    • Genomics & Informatics
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    • 제18권4호
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    • pp.39.1-39.8
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    • 2020
  • Alzheimer's disease (AD) is a chronic, progressive brain disorder that slowly destroys affected individuals' memory and reasoning faculties, and consequently, their ability to perform the simplest tasks. This study investigated the hub genes of AD. Proteins interact with other proteins and non-protein molecules, and these interactions play an important role in understanding protein function. Computational methods are useful for understanding biological problems, in particular, network analyses of protein-protein interactions. Through a protein network analysis, we identified the following top 10 hub genes associated with AD: PTGER3, C3AR1, NPY, ADCY2, CXCL12, CCR5, MTNR1A, CNR2, GRM2, and CXCL8. Through gene enrichment, it was identified that most gene functions could be classified as integral to the plasma membrane, G-protein coupled receptor activity, and cell communication under gene ontology, as well as involvement in signal transduction pathways. Based on the convergent functional genomics ranking, the prioritized genes were NPY, CXCL12, CCR5, and CNR2.

영어 영재 학생의 심화학습 프로그램 개발 (A study on the development of enrichment learning program for the verbally gifted student)

  • 최종오
    • 영재교육연구
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    • 제13권3호
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    • pp.87-120
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    • 2003
  • 영재교육은 개인이 가진 능력을 최대한 계발하여 자아를 실현하고, 국가 사회가 필요로 하는 인재 육성의 육성이라는 점에서 그 중요성이 강조되어 왔다. 영재교육이 활성화되기 위해서는 제도적인 측면과 함께 그들의 능력수준과 학습욕구에 적합한 영재교육 프로그램이 개발되어야 한다. 이 연구에 참여한 언어 영재 학생은 총 60명인데, 이 중에서 예비 연구에 참여한 30명은 연구자가 개발한 심화학습 프로그램과 언어 문제해결력 검사의 양호도를 평가하기 위한 대상이었고, 실험집단 30명은 10명씩 세 집단으로 나누어 각 집단에 한국교육 개발원 교재, 연구자가 개발한 심화학습 프로그램, 국어 교과서 심화학습 프로그램에 배정하여 프로그램간의 유의도를 비교 검증하였다. 결과를 종합하면, 언어 영재학생에게 연구자가 개발한 체계화된 개별화 심화학습 프로그램을 제공하면 언어 창의적 문제해결력이 향상됨을 알 수 있었다. 한국교육개발원 언어 영재 교재나 국어 교과서 심화학습도 언어 영재에게 읽기 능력을 향상시키는 데 약간의 효과는 있지만, 언어 이해 능력과 언어 표현 능력을 효율적으로 발달시키는 데는 효과가 없는 것으로 나타났다. 한국교육개발원 언어 영재교재나 국어 교과서 심화학습 내용처럼 듣기, 말하기, 읽기와 쓰기를 따로 분리해서 지도하는 것보다 일상생활처럼 듣기, 말하기, 읽기, 쓰기를 종합해서 함께 지도하는 것이 언어적으로 재능있는 영재에게는 더 효과적이라고 나타났다. 또한 지역이나 학교 급별에 따라 언어 영재성의 개념이 달라질 수 있으므로, 그에 알맞은 언어 영재 심화학습 프로그램을 지속적으로 개발할 필요가 있는 것으로 나타났다.

초등수학에서 동화의 활용 방안 탐색 (A Study on the Practical Use of Fairy-tales in Elementary Mathematics Education)

  • 김상룡
    • 한국수학교육학회지시리즈C:초등수학교육
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    • 제6권1호
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    • pp.29-40
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    • 2002
  • Fairy-tales give students opportunities to build connections between a problem-solving situation and mathematics as well as to communicate solutions through writing, symbols, and diagrams. Therefore, the purpose of this paper is to introduce how to use fairy-tales in elementary mathematics classroom in order to develope student's mathematical concepts and process in terms of the following areas: ⑴ reconstructing literature ⑵ understanding concepts ⑶ problem posing activity. To be useful, mathematics should be taught in contexts that are meaningful and relevant to learners. Therefore using fairy-tales as a vehicle to teach mathematics gives students a chance to develope mathematics understanding in a natural, meaningful way, and to enhance problem posing and problem solving ability. Further, future study will continue to foster how fairy-tales literatures will enhance children's mathematics knowledge and influence on their mathematics performance.

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사회 언어학적 입장에서 본 유아의 문해습득 (Young Chidren's Literacy Acquisition from a Sociolinguistic Perspective)

  • 현은자
    • 아동학회지
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    • 제11권2호
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    • pp.44-58
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    • 1990
  • Literacy acquisition is a social phenomenon. Children in a literate society grow up with literacy as an integral part of their personal, familial, and social histories. Because it is language, children learn written language in ways similar to oral language. However. because it is written, the ways in which written language differs from oral language in terms of its different functions and forms affect the way in which children learn written language. Written language is likely to be more decontextualized than spoken language. The ability to use decontextualized language seems to be crucial to successful participation and progress in school. Experiences identified as contributing to preschool children's literacy development contribute to their ability to use language in a decontextualized way. Teale and Sulzby's(1986) metaphor of emergent literacy has provided a conceptual scheme for understanding the nature and process of literacy acquisition in early childhood.

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사회극화놀이에서 교사개입이 유아의 사회극화놀이 수준, 사회적 기술 및 언어능력에 미치는 효과 (Effects of Teacher Intervention in Sociodramatic Play on Social Play Levels, Social Skills and Language Abilities of Young Children)

  • 이윤경;김여경
    • 아동학회지
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    • 제21권4호
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    • pp.259-274
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    • 2000
  • The subjects of this study on the effects of teacher intervention in sociodramatic plays were 54 five-year-old children from 2 public kindergartens in C city. Socioeconomic stasus and, aside from teacher interventions, educational procedures were the same for both the experimental group(28 subjects) and the control (26 subjects) groups in both schools. Instruments were the Social Play Rating Scale(Smilansky & Shefatya, 1990), Social Situations Measure(McGinnis & Goldstein, 1990), and Language Ability Test(Chang, 1981). Procedures included pretest, 14 weeks treatments and post-test. Data were analyzed by t-test. Results indicated significant differences in social play levels between the experimental and control groups, (b) including differences in such general social skills as emotional control and relationships with others. There were also differences in language ability, including such subordinates as language understanding and expressive abilities.

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대학생들과 과학교사들의 염색체 행동의 이해에 관한 연구 (A Study on the College Science Students' and Science Teachers' Understaning of Chromosome Behavior)

  • 조정일;김경주
    • 한국과학교육학회지
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    • 제13권2호
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    • pp.219-229
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    • 1993
  • The purpose of this study is to investigate college science students' and science teachers' understanding of chromosomal behavior in the context of cell division. The research problems were as follows: 1. What is the level of college science students' understandings of chromosomal behaviors? 2. What is the level of science teachers' understandings of chromosomal behaviors? 3. What is the level of understanding by grade and major area? The sample consisted of 28 sophomore, 17 junior and 23 senior biology students; and 23 middle school science teachers and 14 high school biology teachers. The instrument of the study was a short answer required paper and pencil test. The results of the study were as follows: 1) About 15 percent of the sample could not count the number of chromosome in a cell in appropriate. 2) Seventy percent of the students, and 80 percent of the teachers identified homologous chromosomes as ones with the similar shape and size, and 30 percent of the whole sample could not pair two homologous chromosomes. 3) About 70 percent of the students and 30 percent of the teachers could not mark corresponding allele on chromosome. 4) Biology major students showed higher understanding of overall chromosomal behaviors than non Biology students. Based upon the results, some implications were made. The major one was a development of a teaching model in which students can improve the ability to connect chromosome theory to mendelian genetics.

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