• 제목/요약/키워드: A small business

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품질 경영 도입 효과에 관한 연구

  • 박노국;이근호
    • 한국산업정보학회:학술대회논문집
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    • 한국산업정보학회 1997년도 추계학술대회 발표논문집:21세기를 향한 정보통신 기술의 전망
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    • pp.475-488
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    • 1997
  • This study investigated the management environment of medium and small business by examining the role of medium and small business in national economics, the change in management condition, and the problems in quality and technique. Also we analyzed problems in the past quality control activity of our medium and small business, and examined the driving direction and intorduction method of QM. And to understand the effect of manager's concern in quality management to observe the quality system before and after introduction of QM. A target for this investigation is the medium and small business which has introduced QM through ISO 9000. Also analyzed how 05 observance effects to the sale price, process effect customer complaint and on-time delibery by an oral test.

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정보화경영을 접목한 품질관리방안 연구 - 정보화경영체제 표준모델 발전방향 중심으로 - (A Study on a Quality Management System onto which Informationized Management is Grafted: - With Centering on the Direction for Development of a Standard Model of the Informationized Management System -)

  • 박선국
    • 한국디지털정책학회:학술대회논문집
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    • 한국디지털정책학회 2007년도 춘계학술대회
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    • pp.127-143
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    • 2007
  • As the informationized society develops, for companies to be industrially competitive in global competition, innovation of business administration through informationization is a nation-wide task that must be driven. Small-to-mid size companies also tend to recognize the need for informationization and build the information systems, improving their informationization levels. To reduce errors in bringing in and running the information systems and increase efficiency In using them, the need for the standard and guide for informationization in small-to-mid size companies has increased. Accordingly, the national office of small and medium business administration has developed the informationized management system (IMS) certification standard in order to provide a national motive to secure the means for management innovation of small-to-mid size companies and have them recognize informationization as a business strategy. Now, there arises the need for the IMS certification standard, which was developed in early 2000, due to changes in environments of small-and-medium businesses and problems that have been revealed in field applications. In this research, we have examined the current situations of informationization in small-and-medium businesses that were revealed by the 2005 survey on the levels of informationization in small and medium business, have drawn the problems that have occurred in the process of applying the IMS in many small-to-mid size companies, have devised the measures against those problems, and have proposed a new IMS certification standard that reflects those measures. This research has proposed only the direction for development of the IMS certification standard. Future researches should deal with detailed items and criteria for evaluation and continuous improvement of them.

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A systematic literature review on electronic commerce adoption in small enterprises: A bibliometrics with co-citation and keyword network analysis

  • Park, Jonghwa
    • 한국정보시스템학회지:정보시스템연구
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    • 제33권2호
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    • pp.81-103
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    • 2024
  • Purpose The purposes of the study are to explore the overall theories used in e-commerce adoption research for small enterprises, to demonstrate the research topics and the growth of the research topics in e-commerce adoption for small businesses over twenty years by co-word analysis and to suggest future directions on e-commerce adoption research in small enterprises. Design/methodology/approach This study used bibliometrics approach to systematically review electronic commerce adoption in small enterprises. More specifically, the study used co-citation to reveal the structure and theoretical foundations and keyword network analysis to understand the changes of research themes in small business e-commerce adoption research from 1999 to 2023. Findings According to the bibliometrics analysis result, this study revealed the nine research topics in small enterprise e-commerce adoption. In addition, this study can be applied to start e-commerce adoption research on small enterprises with a theoretical framework.

중소기업 품질관리의 현황문제점 분석과 효율적인 품질관리적용추진 모델 설정에 관한 연구

  • 신용백
    • 기술사
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    • 제15권3호
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    • pp.49-60
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    • 1982
  • In Korea small-medium companies constitute 96.7% of all of the mining and manufacturing industries, about 34.2% of the total production of value added business, an average of 34.8% of #he actual export of industrial goods, and 49.4% of employment at the end of 1980. Now then small-medium industry companies organization style constitutes 82.1% of private companies and 82.7% of the total on an small scale under 49 persons in regular empolyees. Small-medium industry Companies have growing problems and bottle-necks in their physical conditions. Total Quality Control is contributed by small-medium industry company for more growth than present conditions. But now, Small-medium industry company do not use systematic application of Quality Control Method, the small-medium business company products quality is not better as compared with big business company. Specially, TQC is needed for Small-medium company for imperishable enlargement . In order to promote good will and the major stress of this paper is first of all on the problems of Quality Control, which covers the present states and derived problems of Quality Control, ill Korea Small-medium industry Companies. These are investigated and analyzed to insure the rational application of Quality Control to the Small-medium companies with a view of the establishment of the direction and systematic improving means of Quality Control application Model building for Korea Small-medium industry.

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「중소기업연구」 40년 '기업가정신(Entrepreneurship)' 연구의 동향과 과제 (Exploration of Research Themes in Entrepreneurship via Trend Analysis in Asia Pacific Journal of Small Business)

  • 이춘우;한유진
    • 중소기업연구
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    • 제42권3호
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    • pp.1-25
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    • 2020
  • 본 연구는 중소기업학회 창립 40주년을 맞이하여 학술지에 실린 기업가정신 주제 관련 연구논문들을 리뷰하였다. 40년동안 『중소기업연구』에 게재된 기업가정신 연구들의 주제는 매우 제한적이었고, 게재된 논문 편수도 상당히 적은 편이었다. 특히, 기업가정신의 개념이 매우 폭넓고 다양함에도 불구하고, 기업가정신을 혁신 자체로만 정의하는 경향이 있었으며, 기업가정신을 혁신의 결정요인으로 연구하는 경우가 많았다. 기업가정신을 수행하는 행동방식은 혁신이외에도 발견과 개척 등이 있음에도 불구하고, 40년간의 논문들은 오로지 혁신만을 연구하고 있었다. Lumpkin and Dess(1996)가 기업가적 지향성(EO: Entrepreneurial Orientation)을 발표한 이후에는 대부분의 연구자들이 설문조사방법을 이용하여 Lumpkin and Dess(1996) EO의 변수를 그대로 포함한 연구모형과 가설들을 통계기법으로 실증분석하는 논문들이 『중소기업연구』에 상대적으로 많이 게재되었다. 기업가정신은 경제학, 사회학, 심리학, 문화인류학, 경영조직이론 등의 다양한 관점에서 접근될 수 있는 연구분야임에도 불구하고 『중소기업연구』에 게재된 논문들의 대부분은 이론적 위치나 관점을 명확하게 밝히지 않고 있다. 기업가정신의 담당 수행주체도 기업가 이외에 사내기업가, 벤처팀 등이 될 수 있음에도 불구하고 기업가와 벤처기업 이외에는 연구가 거의 이루어지지 않고 있다. 기업가정신의 연구의 질적 심화와 양적 성장을 위해 기업가정신 연구층을 두텁게 만들기 위한 학계의 지대한 노력이 요구된다.

중소기업 해외진출지원에 관한 연구: 일본과 독일의 지원정책사례를 중심으로 (Overseas Expansion Support to Small and Medium Enterprises: The Case of Japan and Germany)

  • 요시모토 코지;배일현
    • 유통과학연구
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    • 제13권7호
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    • pp.53-61
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    • 2015
  • Purpose - This research analyzes overseas expansion support systems for small- and medium-sized enterprises in Germany and Japan. Germany and Japan have developed overseas expansion support policies for such enterprises. The study then explores the implications for Korea and its local governments. Research design, data, and methodology - We did a comparative analysis of Japan and Germany and their support for overseas expansion of small and medium companies. Data were mainly collected from the Ministry of Economy, Trade and Industry (Japan) and the Germany Trade and Invest (Germany) agency through statistics and literature surveys, and analysis studies. Results - First, human resources cultivation and funding support policies, which both Germany and Japan use as part of small- and medium-sized enterprise policies, should be modified to Korean circumstances and to reflect its own small- and medium-sized enterprise support needs. Second, both the German policies that support overseas expansion of small- and medium-sized enterprises and those of Japan's include the philosophy and methods that put an emphasis on these enterprises, despite the fact that there are big differences in the overseas policies in these two countries. Third, German and Japanese governments are embracing the idea that small- and medium-sized enterprises are key to their national economies and implementing policies based on the ratio occupied by these enterprises in the domestic consumption or GDP. In other words, Germany and Japan consider small- and medium-sized enterprises as central to their nation's industry, and assess them as economic industry that should definitely exist for the continued survival of big businesses, and not just as merely supplemental to big business. Fourth, whereas Germany emphasizes support to product exhibition in its overseas expansion support policies, Japan is providing integrated support containing foreign direct investment to small- and medium-sized enterprises. Fifth, there are differences in the overseas expansion support in Germany and Japan in terms of their support to big business. Whereas Germany considers support to big business unnecessary, Japan is implementing active support policies to areas corresponding to big business. Korea will have to benchmark the policies of Germany and Japan, and decide whether or not to give full support to small- and medium-sized enterprises, while excluding areas supporting big business. Conclusions - Based on this analysis of German and Japanese overseas expansion support policies, we need to choose the policies that will engender a solid outcome and derive modified policies for the circumstances of Korea. Additionally, we can use the comparison of the overseas support policies of Japan and Germany to choose small- and medium-sized enterprise overseas expansion support policies for Korea. However, we cannot provide specific overseas support policies by industry. This point will be referenced as a limitation of this study. In future research, we expect that some researchers will take an empirical approach to exploring Korean overseas expansion support through collecting cases of overseas support policies and interviewing policy authorities.

Influence of Individual Entrepreneurial Orientation on the Performance of Small and Medium Enterprises in Malaysia

  • KOE, Wei-Loon;RONI, Mastura;CHIN, Tee Suan
    • The Journal of Asian Finance, Economics and Business
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    • 제9권5호
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    • pp.325-333
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    • 2022
  • This study examined the influence of three elements of individual entrepreneurial orientation (IEO), namely innovativeness, risk-taking, and proactiveness on the performance of small and medium enterprises (SMEs). It is worth noting that SMEs have experienced low productivity, low profit, and low performance during the COVID-19 pandemic era. Although several studies have shown that entrepreneurial orientation (EO) is a key factor of company performance, few have focused on IEO. This study employed a quantitative research design because all variables were measurable. It used a questionnaire to survey 384 SMEs in the service sector and employed structural equation modeling (SEM) in data analysis. The findings suggested that SMEs' performance was influenced by risk-taking and proactiveness. This could be related to the fact that SMEs have a less formal structure, allowing owner-managers to take risks and make quick decisions. Furthermore, high performance was ensured by being very sensitive to market trends and changes in the business environment. Innovativeness was not a significant factor in influencing the performance of SMEs. Perhaps it was rather difficult for SME owner-managers to be innovative due to the lack of various resources. This study successfully re-confirmed the effect of IEO on business performance and highlighted the importance of risk-taking and proactiveness in improving the performance of SMEs.

교육서비스 품질이 지원 사업 충성도와 경영성과에 미치는 영향 : 사업체 형태를 중심으로 (Quality of Retailer Education Program and its Effect on Loyalty and Business Performance)

  • 박우석;이철;임재익
    • 벤처창업연구
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    • 제8권1호
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    • pp.127-136
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    • 2013
  • 2009년부터 시작된 소상공인 조직화 지원 사업은 2013년 들어 소상공인 협업화 지원 사업으로 변하면서 정책적 위치를 확립해 나가고 있다. 이 지원 사업은 크게 두 가지 측면을 지원하고 있는데, 하나는 유통의 효율화를 위해 소상공인들을 조직화 하여 규모의 경제 측면을 강화시키는 것이고, 다른 측면은 방문교육을 통하여 경영을 개선하고 효율성을 제고하는 것이다. 본 연구에서는 소상공인 조직화 지원 사업의 두 가지 측면 중 방문교육의 영향에 대해서 연구한다. 세부적으로는 사업체 형태를 체인형 소상공인과 조합형 소상공인으로 나눠 방문지도 교육의 품질이 경영성과 및 지원 사업의 충성도에 주는 영향을 실증적으로 분석하였다. 분석 결과, 지원 사업의 충성도에는 방문지도 교육의 품질이 사업체 형태에 상관없이 유의한 영향을 주는 것으로 분석되었다. 그러나 경영성과에는 조합형 소상공인의 사업장에서만 방문지도교육의 품질이 유의한 영향을 주는 것으로 분석되었다. 따라서 소규모 점포 조직화 지원 사업에 대한 충성도를 높여 계속적으로 지원 사업을 받게 하기 위해서는 방문지도교육의 품질을 높여야 하며, 소상공인들의 경영성과를 높이기 위해서는 사업체 형태를 고려해야 함을 시사하고 있다.

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An Exploratory Study on Stress Coping of Small Business Owners: Focus on Korean Retail Distributors

  • Mikyoung KIM;Jaeseung MOON;Suyeong KIM
    • 유통과학연구
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    • 제22권9호
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    • pp.73-84
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    • 2024
  • Purpose: This study aims to comprehensively analyze what small business owners experience in relation to stressors, consequences, coping methods, and situational factors. Research design, data and methodology: In this study, qualitative research methodology was used to conduct in-depth interviews with 15 small business owners who started franchise convenience stores, and classify stressors and consequences, coping methods, and situational factors based on the transactional theory of stress. Results: The results of this study are as follows. First, stressors were classified into challenge stressor and hindrance stressor. Second, stress coping methods were classified into problem-focused and emotion-focused coping methods. Among them, SBOs mainly used problem-focused coping methods. Third, consequences were classified into physiological, emotional, and behavioral tension. Lastly, the moderating factorsin the process of stress coping were resilience, social support, and positive traits. Conclusion: Theoretically, the stressors and coping methods that small business owners experience during the start-up process were confirmed from an integrated theoretical perspective. Practically, building trust relationships with SBOs and providing realistic job introductions are required at the head office level, and on the individual side, efforts are required to strike an appropriate balance between behavioral and emotional stress coping and to form a consensus with family members.

수산물 B2B 도입 영향요인 분석 (Determinants of Business-to-Business Adoption in Fishery Wholesale Firms)

  • 김진백
    • 수산경영론집
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    • 제36권2호
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    • pp.53-69
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    • 2005
  • The recent emergence of electronic commerce could provide different opportunities to small firms in overcoming part of their technological, environmental, organizational, and managerial inadequacies. However, recent research provided a gloomy picture about electronic commerce uptake and use in small firms. Until now few small flrms adopted electronic commerce. This phenomenon gives us several implications. One of the implications is a need to generate more research to small firms' uptake and use of electronic commerce. So, this research aims at what is determinants in small firms' adoption of electronic commerce, especially business - to - business(B2B). Several previous studies were identified various influential variables in adoption of small firms' electronic commerce. To some extent, by industries these variables may be different in influencing B2B adoption of small firms. This study selected fishery industry's wholesale firms as survey domain. Then, It selected some variables from previous studios and group them in several factors for consistently comparing variable's influential power. Through hierarchical influencing model of B2B adoption, managers who worked for fishery wholesale firms were surveyed. Among the first level's factors of the model, business factor was identified as the statistically most influential factor in B2B adoption. Technological factor and environmental factor at the frist level were identified as relatively less influential factors. Among the second level's factors of the model, it was statistically significant only that technological usefulness factor was more influential than technological burden factor in B2B adoption. And among the third level's factors of the model, it was identified that formal plan and task team for B2B, top management support, and mutual beliefs of inter - firms were statistically more influential than related variables in B2B adoption. These results give us some implications. First, fishery wholesale firms recognized B2B as a new business paradigm, and technological problems as not obstacles in adopting B2B. Thus it would be possible to activate the fishery B2B if they were guided to getting B2B benefits and B2B's relative advantages. Second, they considered the power of influential factors might be different by B2B stages. That is, top management support was more important in the B2B introduction stage, and formal plan and task team for B2B and mutual beliefs of inter - firms were more important in the B2B operation stage.

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