• Fashion & Textile Research Journal
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• v.24 no.2
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• pp.183-194
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• 2022

This study aims to understand the consumers' negative responses to communication failure of chatbots caused by their imperfections. Specifically, this study examines 1) the relationship among chatbot's communication failure, dissatisfaction, negative behavior (complaint, negative word-of-mouth (nWOM), and inertia); 2) the moderating effect of technostress on the relationship between chatbot's communication failure and dissatisfaction; 3) the differences in the negative responses between the generation MZ and the previous generations. Data were collected via an online survey. First, the participants interacted with the chatbot developed for this survey, to experience the chatbot's communication failure. Thereafter, they responded to a questionnaire. PLS-SEM was conducted using the R software environment to test the hypotheses. This study empirically identified that chatbot's communication failure positively affected dissatisfaction. In addition, the customers who were more dissatisfied with the chatbot's communication failures were more likely to complain than engage in nWOM. Compared to the generation MZ, chatbot's communication failure caused a higher level of dissatisfaction in previous generations. The results suggest that online shopping malls should carefully introduce an improved chatbot service after minimizing its communication failure rate. The chatbot developers of online shopping malls targeting middle-aged and elderly consumers should strive to develop and implement strategies to further alleviate consumers' dissatisfaction in the situation of chatbot's communication failure.

• Journal of Radiation Protection and Research
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• v.47 no.4
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• pp.226-236
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• 2022

Background: An effective communication strategy for reducing conflicts in South Korea has been designed through the analysis of public perception and communication variables on nuclear power under the conditions of rapidly changing nuclear power policies. Materials and Methods: This study conducted both qualitative research through group discussions based on social psychology and quantitative research through surveys. Results and Discussion: Nuclear power plant (NPP) area residents in favor of nuclear power indicated higher levels of communication, safety perception, and contribution than those against it. NPP area residents trusted the civilian expert groups (18.3%) and local government (17.3%) the most, while metropolitan city residents trusted the Nuclear Safety and Security Commission and the Korea Institute of Nuclear Safety (20.7%) the most. In determining nuclear power policy, both the NPP area residents (18.1%) and metropolitan city residents (17.1%) prioritized safety, health, and the environment. While metropolitan city residents thought that energy security and economic growth (16.4%) were important, NPP area residents thought the current issue of spent fuel rods (14.1%) to be important. Conclusion: It is necessary for the nuclear power industry to have and actively implement communication and conflict resolution strategies based on the patterns obtained in the study results.

• Journal of Advanced Navigation Technology
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• v.16 no.5
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• pp.760-765
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• 2012

In this paper, we studied a design method for a quasi-Yagi antenna (QYA) with broadband characteristics of an impedance bandwidth ratio greater than 2 : 1 and a gain > 4 dBi. The QYA is fed by a microstrip line fabricated on a coplanar strip line and it consists of 3 elements; a planar dipole, a nearby director close to the dipole, and a ground plane reflector. By placing a wide rectangular patch-type director near to the dipole driver, broadband characteristics are achieved. An optimized 3-element QYA for operation over 1.6-3.5 GHz (bandwidth ratio 2.2 : 1) is fabricated on an FR4 substrate with a size of 90 mm by 90 mm and tested experimentally. The results show an impedance bandwidth of 1.56-3.74 GHz (bandwidth ratio 2.4 : 1) for VSWR < 2, a peak gain of 4.2-6.3 dBi, and a front-to-back ratio (FBR) > 13.6 dB within the bandwidth.

• Journal of the Korean Home Economics Association
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• v.39 no.8
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• pp.121-136
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• 2001

The purpose of this study was to analyze the effects of financial attitudes and financial communication on financial satisfaction. For this study, in 2000, questionnaires developed by the researcher were given to 320 households in Kwangju. resulting in 262 households with usuable data. The data were analyzed by various statistical methods such as frequency, percentile, correlation analysis, t-test, Anova, Multiple Regression analysis. The major findings of this study were as follows; 1) Financial attitudes were significantly different according to age and monthly savings 2) Financial communication was significantly different according to age and financial subjective variables. 3) Financial satisfaction was significantly different according to monthly income, monthly savings, monthly living costs, debt, financial subjective variables and financial communication. The set of socio- economic characteristics variables accounted for 3% of the variance in the financial satisfaction. But the addition of subjective characteristics variables, financial attitude, financial communication resulted in an $R^2$ change of 20, 23, 26%.

• Journal of dental hygiene science
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• v.19 no.1
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• pp.31-38
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• 2019

Background: This study aimed to investigate the effects of critical thinking and good communication skills on the problem-solving abilities of dental hygiene students. Methods: A total of 508 dental hygiene students were convenience-sampled from 3 universities. Results: The results revealed that critical thinking had the highest intellectual fairness score of 3.60, and systematicity was the lowest at 3.19. The values for communication skills were high in reaction, social adequacy, and concentration, with an average of 3.65. Problem-solving abilities were in the following order: clarification of the problem, seeking solutions, and decision making. According to general characteristics, more extroverted personalities possessed higher levels of critical thinking, communication skills, and problem-solving abilities (p<0.01). Critical thinking scores were high (p=0.016) in students who responded that peer relationship was difficult; however, their communication skills were the lowest (p<0.001). Additionally, problem-solving abilities were highest among students who reported a difficult peer relationship (p=0.001). The higher the satisfaction with dental hygiene academics, the higher the critical thinking, communication skill, and problem-solving ability (p<0.001). Critical thinking showed a high positive correlation with variables in the following order: clarification of the problem, performing the solutions, seeking solutions, decision making, and evaluation and reflection. The communication skills were also related to these variables listed above (p<0.01). With critical thinking, confidence, watchfulness, intellectual passion/curiosity, sound skepticism, objectivity, and systematicity all influenced the problem-solving ability. Conclusion: Communication skills were influenced by noise control, putting on the other's shoe, social tensions, and efficiency, which affected the problem-solving ability. Dental clinics require dental hygienists to have critical thinking to make analytical judgments and effective communication skills to solve human relation problems with patients and care-givers. Therefore, these skills should be developed in dental hygiene students to improve their problem-solving abilities.

• Proceedings of the IEEK Conference
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• 2002.07b
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• pp.1054-1057
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• 2002

The design and fabrication of Q-band 3-stage monolithic microwave integrated circuit(MMIC) amplifier for WLAN are presented using 0.2$\square$ AIGaAs/lnGaAs/GaAs pseudomorphic high electron mobility transistor (PHEMT). In each stage of the MMIC, a negative feedback is used for both broadband and good stability. The measurement results are achieved as an input return loss under -4dB, an output return loss under -10dB, a gain of 14dB, and a PldB of 17dBm at Q-band(36～44GHz). These results closely match with design results. The chip size is 2.8${\times}$1.3mm$^2$. This MMIC amplifier will be used as the unit cell to develop millimeter-wave transmitters for use in wideband wireless LAN systems.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.18 no.1
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• pp.151-157
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• 2018

This paper presents an implementation of a smart plant pot which can supply light and water automatically according to the result of detection on current temperature, humidity and illumination, and deliver the images of the plant realtime by using a camera installed in the pot. We designed a container of the plant pot divided into five layers, printed each of them with a 3D printer, and then assembled them. Inside of the container, we installed sensors, a pump, and a camera. We developed an Android application so that the user can control the plant pot and monitor its state. In communication between the Android application and the Raspberry Pi, MQTT protocol was utilized.

• Journal of Korean Society for Quality Management
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• v.24 no.3
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• pp.1-18
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• 1996

The purpose of this study is to empirically examine the role of supplier relationships as a means of enhancement of quality. The model for this study consists of four groups of concepts - 1) goal of quality, as 2) measures of supplier relationships, supplier assistance and buyer supplier communication, 3) the level of automation and technology, as 4) measures of performance, reliability quality and performance quality. By statistical analysis, the results are as follows. First, the goal of quality positively influences the level of automation, technology, supplier assistance and supplier communication. Second, the level of technology has a positive effect on supplier assistance and supplier communication on the level of automation. Third, the level of automation and technology positively influence the reliability quality. Fourth, supplier assistance and buyer-supplier communication has a positive effect on the reliability and performance quality. These results reveal three paths of supplier relationships in systems for the enhancement of quality.

• The Journal of Information Systems
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• v.2
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• pp.194-206
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• 1993

Intelligent remote learning system is a system that incorporate communication technology and others : a database engine, an intelligent tutorial system. Learners can study by themselves through the intelligent tutorial system. The existence of a communication, database and artificial intelligence enhance the capability of IRLS. According to Parsaye, an intelligent databases should have the following features : 1) Knowledge discovery. 2) Data integrity and quality control. 3) Hypermedia management. 4) Data presentation and display. 5) Decision support and scenario analysis. 6) Data format management. 7) Intelligent system design tools. I hope that this research of framework for IRLS paves for the future research. As mentioned in the above, the future work will include an intelligent database, self-learning mechanism using neural network.

• Journal of the Korea Society of Computer and Information
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• v.29 no.3
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• pp.155-163
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• 2024

This study was conducted to determine the relationship between nursing students' empathy, communication skills, and major immersion, and to identify factors that affect major immersion. The subjects of the study were 247 nursing students from one university in the G province, and data collection was conducted from November 20 to December 1, 2023. Data analysis was performed using SPSS 22.0 using descriptive statistics, t-test, one-way ANOVA, Scheffe test, Pearson correlation coefficient, and multiple regression analysis. The subject's empathy ability was 3.49 points, communication ability was 3.64 points, and major immersion was 3.61 points. Major immersion has a positive correlation with empathy and communication ability, and the factors affecting major immersion are major satisfaction and communication ability, with an explanatory power of 42.9%. To improve nursing students' immersion in their major, it is necessary to set the direction of learning activities and develop and apply various extracurricular programs.