• Title/Summary/Keyword: 행정서비스 통합분류체계

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A Conceptual Framework for the Personalization of Public Administration Services (공공행정서비스의 맞춤화 구현방안 연구)

  • Kim, Sang-Wook
    • Journal of Digital Convergence
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    • v.14 no.8
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    • pp.57-67
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    • 2016
  • As the Internet is becoming more socialized, Korean government, publishing a slogan, Government 3.0, has recently began to find a way to deliver its administration services to the public in more personalized manner. Policy directions to implement this advanced idea, are however still at large, primarily because of the vague nature of 'personalized'. This study, therefore, explores the possibility of getting public administrative services closer to personalization. To achieve this objective, this study attempts to develop a integrative framework of classifying the administration services to the public, based on two dimensions - the degree of citizen-oriented and the degree of government-driven, both of which are perhaps key determinants of personaliztion of services. For each quadrant of the framework, key features, characteristics, and conditions to be met are explained and followed by exemplary cases and policy implications.

전자상거래 활성화에 영향을 미치는 요인에 관한 연구

  • 오창규
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 1998.03a
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    • pp.265-279
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    • 1998
  • 전자상거래는 통합적 정보체계 환경아래서 정부, 기업, 개인가넹 이루어지는 생사느 구매, 수소, 재무, 행정, 서비스 등의 상업적인 거래를 의미한다. 본 연구에서는 기업간의 거래인 'Business-to-Business', 기업과 개인간의 거래인 'Business-to-Customer', 그리고 개인과 개인간의 거래인 'Customer-to-Customer'의 거래중에서 인터넷을 통해 기업과 소비자가 상품과 서비스의 매매가 이루어지는 기업과 개인간의 거래인 'Business-to-Customer'거래라는 협의의 전자상거래 개념을 사용하였다. 전자상거래를 활성화하는데 있어서 작용하는 요인들에 관한 연구를 과거의 문헌연구들을 통해 관련요인을 찾아 체계적으로 분류, 정리하엿다. 그리고 이를 토대로 전자상거래 활성화를 위한 가장 기본적이고 중요한 독립변수로서 공급자 측면에서 네가지의 하위 요인(기술, 정보, 제품, 거래)을 가진 '서비스 품질(Service Quality)'과 고객 측면에서 네 가지의 하위 요인(구매습관, 생활양식, 전자상거래에 대한 지각, 인구통계적 요인)을 가진 '사용자 태도(Customer Atttitute)'를 선정함으로써 공급자와 소비자를 연결한 개념적인 모형을 제시하였다. 그리고 이러한 개념적인 서비스 품질가설과 사용자 측면에서 사용자 태도가설을 제시하였다.

Construction of Information System for Promoting Overseas Urban Development (해외도시개발 지원 종합정보시스템 구축방안)

  • Jeong, Yeun-Woo
    • Land and Housing Review
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    • v.7 no.1
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    • pp.9-18
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    • 2016
  • This research aims to build a total information system that systematizes existing sporadic information, which may lead to revitalization and efficiency of overseas urban development. To achieve this, this study firstly analyses the current information systems for urban development in foreign countries and information from the private sector. The results show that the information system that operates in the domestic agencies, are less likely to involve the contents related to information sharing, social network building and business process. However, that used in agencies ordering the overseas urban development projects, mostly provides the information of professionals, project participants and their business. Second, this research selects the information to be provided by the integrated information system and proposes a data collection plan. The information, required to push forward urban development in abroad, is classified into seven categories. Third, this study establishes a target model of comprehensive information system and makes suggestions for institutional improvement. For doing this, it categorizes overseas urban development information, links to classified information, organizes the system into three stages to services through informational channels, and then suggests a target model. Furthermore, it proposes institutional improvement to achieve efficiency of information systems through a comprehensive review of the similar cases such as administrative system of architecture(Seumter) and land information system.

A Study on the Management and Improvement of the Government Publication by the Metropolitan Government (광역자치단체 정부간행물의 관리실태와 개선방안 연구)

  • Kim, Young;Heo, Jun Seok
    • The Korean Journal of Archival Studies
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    • no.56
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    • pp.81-112
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    • 2018
  • Government publications at public institutions are data that are intended to convey the purpose of an institution or the performance of its business to the public or inside the institution. The management of government publications has become increasingly important under the framework of laws and systems, but matters concerning the nature and value of government publications have not been carried out at records management sites. The Act focused on the archives of the six metropolitan government, and presented issues and improvement measures for efficient management of government publications. To that end, the government should maintain a consistent payment system for publications. As payment method and payment book data in government publications are presented differently by law, a system for integrated management should be established to provide brief information and original information. Second, it is necessary to establish an administrative system that meets the storage environment. The publication registration and payment book system presented by the government's publication guidelines is the central system of the National Archives and Records Service, so it is not an efficient system in the agency archives. Third, support should be provided to recognize the value of government publications and to preserve and manage them in the long term. To dispose of the government publications, a realistic classification method, integrated and controlled program should be presented, and criteria for users using the service should be provided. Fourth, it is the establishment of an integrated management system for government publications. The National Archives Service, the National Central Library, and the National Assembly Library should simultaneously build an abstract of information and original information so that they can be managed systematically and efficiently.