• Title/Summary/Keyword: 핵심 성과지표

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Application of the Balanced Scorecard for the Performance Measurement in Health-care Organization (의료기관에서의 Balanced Scorecard를 이용한 성과측정)

  • Chun, Je-Ran
    • The Journal of the Korea Contents Association
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    • v.9 no.4
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    • pp.254-264
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    • 2009
  • The purpose of this study was to develop a performance measurement factor of Balanced Scorecard(BSC) for health-care organization. We did also the research to evaluate the validity and reliability of these indicators. Fifty six health-care organizations are participated in a survey questionnaires. This questionnaires consists of 53-questions, which are the performance evaluation indicators designed by researcher, which are based on the Norton and Kaplan's BSC-Framework. Exploratory and confirmatory factor analysis was carried out and Analytical Hierarchy Process (AHP) was applied to analyze the weight and significances of each factor. Factor analysis of the BSC resulted in 11 major measurement factors (Eigenvalue >1.0). The AHP analysis showed the list of the hospital BSC measurement factors and its KPI(Key Performance Indicator) weighted by its significance priorities. The recommendable degree of reliability and validity of these BSC factors suggests that these factors are adequate for performance measurements of the health-care organizations in Korea.

A Study on Plans for Diffusion & Revitalization, and Developing Key Performance Indicator for OSC based PC Structure Apartment Housing (OSC기반 PC구조 공동주택의 보급 및 활성화 방안과 핵심 성과 지표 개발 - 주체별 설문조사 분석결과를 중심으로 -)

  • Lee, Sungho;Cha, Heesung
    • Korean Journal of Construction Engineering and Management
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    • v.22 no.1
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    • pp.98-105
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    • 2021
  • Recently, there have been many changes in the domestic construction industry. OSC (Off-Site Construction) is expected to solve these problems, and it is emerging as a way to inspire innovation in the domestic construction production system. OSC, which has only recently attracted attention again after previous studies have failed, is lacking in research on preception surveys and customized performance measurements compared to overseas. This study investigated the perceptions of construction industry workers on OSC through a survey, and examined differences in perceptions of each subject and the relative importance of performance indicators. In general, the need for introduction and development of OSC was recognized. Also, drivers and obstacles inhibiting more use of OSC were analyzed. The relative importance for performance indicators and differences in perceptions of each subject were identified. Then, this study suggests plans for diffusion and revitalization of OSC, and key performance indicator for OSC based PC structure apartment housing.

A Study on Developing BSC-based Public Library Performance Indicator Model (BSC 기반 공공도서관 성과지표 모형 개발에 관한 연구)

  • Kim, Jeong-Taek
    • Journal of Korean Library and Information Science Society
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    • v.40 no.1
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    • pp.47-71
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    • 2009
  • The mission of public library is to contribute to local society's growth and improve local residents' quality of life by satisfying local residents' desire on information use, cultural activities, lifelong education, etc, and providing more convenient and equal access. This study is a research that deducted BSC-based public library performance indicator model composed of 12 critical success factors, 36 key performance indicators under four perspectives of learning and growth perspective, internal process perspective, resources perspective, and user perspective, estimated relative weights of deducted the performance indicator model on librarians of public libraries to analyze what performance indicator is important for accomplishing public library's mission and promoting performance.

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민간기업 연구개발활동의 성과지표 개발

  • 배종태;봉선학
    • Proceedings of the Technology Innovation Conference
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    • 1997.12a
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    • pp.45-69
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    • 1997
  • 최근들어 환경변화가 가속화되고 기업의 환경적응성이 중요해짐에 따라 R&D 활동의 평가과정이 학습의 핵심적인 단계로서 새롭게 부각되고 있다. 또한 R&D 활동에서 결과 중심적 접근, 사업부와의 연계 등이 강조되면서 구체적 R&D 성과평가가 연구관리(R&D management)의 중요한 이슈가 되고있다. 그러나 그동안 R&D 성과평가는 R&D 활동 자체가 불확실성을 가지는 특성으로 인하여 체계적 접근이 이루어지지 못하여 왔으며 최근에 들어 R&D 성과평가 부문이 연구관리 및 기술경영분야의 도전적 연구과제가 되고 있다. 본 연구는 이러한 R&D 성과평가를 어떻게 접근할 것인지에 대한 접근방법과 성과 지표의 내용, 성과지표의 선택 및 개발절차, 향후 연구과제를 중심으로 제시한다. 본 연구의 세부내용은 다음과 같다. 첫째, 민간기업 연구개발활동의 성과평가에 적용가능한 평가의 분석틀(framework) 및 관점(perspective)을 제시하였다. 기존 평가모형에 대한 문헌고찰을 바탕으로 종합적, 체계적인 평가분석틀을 도출하고, 측정가능한 성과지표군을 제시하였다. 또한 성과지표들을 다양한 기준에 따라 분류하고 각 분류에 따라 적용가능한 성과지표군을 제시하였다. 둘째, 각 기업별 특성을 고려하고 경영전략과의 연계를 명확히 할 수 있는 구체적인 성과지표를 개발하기 위하여 4단계의 R&D 성과 평가지표 개발절차를 도출하였다. 셋째, 향후연구를 위한 성과평가 연구분야의 주요 연구과제들을 5가지로 정리하여 제시하였다.

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A Study on Performance Evaluation Model for Information Efficiency Measurement (정보화 효율성 측정을 위한 성과평가모델에 관한 연구)

  • 유은숙;정기원
    • The Journal of Society for e-Business Studies
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    • v.9 no.2
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    • pp.33-50
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    • 2004
  • This paper presents the evaluation model which is included in a quantitative evaluation methodology for evaluation processes of validity and effectiveness of information budget investment and improving conformance of ROI(Return On Investment). That is, the right efficiency targets of information investment for the development project to GDOC (Government electronic Document Distribution Center), and KPls(Key Performance Indexes) which enable to evaluate objectively effectiveness in the preliminary and post evaluation phases are developed, and then the results were come out by practical investigation study using quantitative evaluation methodology.

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Extraction of the Key Performance Indicators of Construction Management Using Balanced Score Card (균형성과표를 활용한 건설사업관리의 핵심성과지표 도출)

  • Lim, Wooseok;Jung, Jihyun;Lee, Hakki
    • Korean Journal of Construction Engineering and Management
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    • v.16 no.6
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    • pp.22-30
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    • 2015
  • Enterprises should set up realizable goals and continually control the goals from apprehending whether they can be realized or not so that the enterprises grow consistently. Furthermore, from supplementing parts to be improved, goals are reset and the result should be controlled in order to fit to them. Lately, a lot of discussions about the results of organizations, projects, and companies are being realized in construction field. Particularly, in construction management, effective and professional control activities throughout the life cycle of facilities as well as the stage of business implementation of construction work are needed. About the result measurement of the construction management, lots of most domestic researches stay in the level of establishing basic concepts. Also, since characteristics of the construction field and the construction management were not reflected properly, it is in a situation that the result control system is not applied to on-site real works. Hence, this study intends to suggest fundamental data for measuring objective results from extracting result areas and key performance indicators of the construction management using Balanced Score Card.

The Study of BSC Balanced Scorecard of School Library (학교도서관의 BSC 성과지표에 관한 연구)

  • Nam, Young-Joon;Lee, Soo-Young;Chang, Bo-Sung
    • Journal of the Korean Society for Library and Information Science
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    • v.42 no.2
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    • pp.277-294
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    • 2008
  • This study has proposed the balanced scorecard for the development of BSC of school library; this study has thus analyzed the forerunners of similar research on the balanced scorecard. For the hierarchial process analysis of the balanced scorecard, librarians and experts of related fields were polled using the AHP method. Some of the major categories for the balanced scorecard(36 categories total) are disposition of librarians, development of user-demand reflecting system, user education, adequacy of faculty-education aid accommodation, location of library, etc.

Performance Evaluation of Truck Haulage Operations in an Underground Mine using GMG's Time Usage Model and Key Performance Indicators (GMG 시간 사용 모델 및 핵심성과지표를 이용한 지하 광산 트럭 운반 작업 성능 평가)

  • Park, Sebeom;Choi, Yosoon
    • Tunnel and Underground Space
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    • v.32 no.4
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    • pp.254-271
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    • 2022
  • The performance of truck haulage operations in an underground mine was evaluated using the time usage model and key performance indicators (KPIs) proposed by Global Mining Guidelines Group (GMG). An underground mine that mainly produces iron and titanium iron was selected as a study area, and truck haulage data were collected using Bluetooth beacons and tablet PCs. The collected data were analyzed to identify unit operations, activities, events, and required time of truck haulage operations, and time categories were classified based on the time usage model. The performance of the haulage operations was evaluated using nine indicators in terms of availability, utilization, and effectiveness. As a result, in terms of availability, uptime was 33.9%, physical availability was 95.7%, and mechanical availability was 94.9%. In the case of utilization, use of availability was 83.1%, asset utilization was 28.1%, and operating and effective utilization were 79.6% and 77.7%, respectively. Also, in terms of efficiency, operating efficiency was high at 97.6%, and production effectiveness was found to be 49%.

Factors Affecting the Performance of National Human Resource Development Projects: Focusing Energy HRD Projects (국가 인력양성사업 성과에 영향을 미치는 요인 분석: 에너지인력양성사업을 대상으로)

  • Hong, Seong-Min;Son, Kyoung-Hyun;Chang, Sun-Mi
    • Journal of Technology Innovation
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    • v.25 no.4
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    • pp.263-284
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    • 2017
  • The purpose of this research is to analyze the performance of national R&D projects and to find out measures to improve the performance indicators, focusing on energy HRD projects. The main analysis target is 86 energy manpower projects supported since 2010. The performance indicators of the energy HRD projects are related to the research capacity, the number of emission workers, industry-university linkage, job creation and so on, and analyzed by using the 11 indicators of human resource performance index called KPI index. As a result of analyzing the attainment level of the proposed target by task, the index with the highest achievement level is the corporation linkage rate, and the index with the lowest achievement level is the participating company employment. As a result of examining the effects of job creation in company - linked activities, it was found that the greater the number of participating companies in the business, the greater the employment creation effect of the number of internships. As a result of the above analysis, the following policy alternatives are proposed. First, it is necessary to consider adding indicators that can express the quality performance of the business and performance indicators that can express actual business linkages. Second, it is necessary to strengthen the management of differentiated performance indicators according to policy performance targets and major target groups. Third, it is necessary to improve information input and accumulation system along with improvement of performance index.

The Analysis on Evaluation Model for Efficiency of GDOC (정부문서유통시스템의 효율성 측면에 대한 성과평가모델 분석)

  • 유은숙;도경화;정기원
    • Journal of the Korea Society of Computer and Information
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    • v.9 no.1
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    • pp.111-121
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    • 2004
  • This paper presents the methods of evaluating validity and effectiveness of informatization budget investment for e-Government, through the preliminary evaluation. the progress evaluation and the Post evaluation of the investment, and a quantitative evaluation model which improves conformance of IT ROI (Return On Investment) using the evaluation results. the right evaluation targets of informatization investment for the development project to GDOC(Government electronic Document Distribution Center), and KPIs(Key Performance Indexes) which is enable to evaluate objectively effectiveness in the preliminary and the post evaluation phases are developed, and according to using the quantitative evaluation model . improved effectiveness evaluation results for each index in the point of view of usage and innovation are come out.

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