• Title/Summary/Keyword: 해운기업

Search Result 239, Processing Time 0.023 seconds

An Empirical Study on the Influence of Shipping companies' Service Quality on Customer Satisfaction and Loyalty (해운서비스 품질이 고객만족과 충성도에 미치는 영향에 관한 실증연구)

  • Kim, Kwang-Ik;Shin, Han-Won;Lee, Soon-Hwan
    • Journal of Korea Port Economic Association
    • /
    • v.25 no.1
    • /
    • pp.223-248
    • /
    • 2009
  • The purpose of this empirical study is to examine and explore the relationships between three variables; shipping companies' service quality, customer satisfaction and customer loyalty. Special features of this study could be summarized as following. First, this is empirical study based on market research according to the definition of 'customer' as freight forwarders and actual exporter/importer together contrary to previous studies. Second, to evaluate shipping companies' service quality, 5 components of SERVPERF model was used. Third, to test correlations between 3 variables; service quality, customer satisfactions and customer loyalty, statistical analysis was used with tools of SPSSWIN ver 15.0 and AMOS ver 7.0. For effective study, many thesis have been obtained through literature survey. However, major results were compiled from directly structured questionnaire, which were collected from Korean import/ export companies and freight forwarders.

  • PDF

코리아쉬핑가제트의 운송종합정보시스템 : ″금륜정보″

  • 김진우
    • Proceedings of the Korea Database Society Conference
    • /
    • 1994.09a
    • /
    • pp.311-333
    • /
    • 1994
  • $\textbullet$ 1970년대 이후 국가가 주도한 수출 드라이브 정책에 힘입어 세계사에서 유래를 찾아볼 수 없는 경제 성장을 이룩하여 왔으나 반면 한국경제는 내수시장이 좁은 관계로 국내 정제의 대외 의존도가 심화되는 결과를 초래했음. $\textbullet$ 한국의 교역량은 세계적인 수준에 있음. ▶ 1993년 기준 해운 : 340,531,100톤 (99.5%) 1993년 기준 항공 : 246,176톤 ( 0.5%) (교역량의 대부분을 해운이 차지하고 있음) ▶ 국민 총생산량 : 230조억 ▶ 총물류비용 : 33조원 수송비용 : 13조원 보관비용 : 8조원 포장비용 : 5조원 하역비용 : 3조원 정보비용 : 2조원 기타비용 : 2조원 ▶ 물류 VAM 구축시 3조원 절감(물류비용의 9%추정) $\textbullet$ 해운이 교역량의 대부분을 차지하고 있지만 관련업계의 정보화가 되어있지 않아 선적기일의 지연이나 선복/화물의 적기확보 곤란 등에 따른 물류비용손실 이 막대함. 따라서 신속 정확한 국제운송물류정보를 통한 물류비용 절감 및 신규 영업 개발에 막대한 공헌을 할 수 있음. $\textbullet$ 해운시장의 개방에 따라 외국의 우수한 선박회사/정보사들이 한국시장에 참여하게 됨에 있어서 열악한 한국의 관련업체에서는 큰 타격을 입을 것이 확실한 바 적절한 대처 필요 $\textbullet$ 당사가 구축하고 있는 해운 및 물류관련 Database는 수출관련 기업체 (상대적으로 정보의 부족함을 느끼는 중소기업체)에 도움을 주어 기업의 경쟁력 강화를 통하여 경제의 활성화에 기여할 것으로 기대.(중략)

  • PDF

The Effect of Sunk Cost and Anchoring Effect on Shipping Finance (매몰 비용과 엥카링 효과가 선박금융에 미치는 영향)

  • Kim, Wu-Seok;Lee, Ki-Hwan
    • Journal of Navigation and Port Research
    • /
    • v.44 no.4
    • /
    • pp.326-337
    • /
    • 2020
  • Shipping companies have suffered additional losses because of irrational shipping finance decisions. This paper analyses the cases according to the behavioral finance theories. The theories of behavioral finance used in the analysis and research of this paper are the anchoring effect and sunk cost effect. The backgrounds and reasons for the decisions regarding ship financing are analysed based on the questionnaire responses and case studies. As a result of the analysis, it is found that the behavioral finance theories, anchoring effect, and sunk cost effect, have effects on the ship financing decisions, that errors related to behavioral finance can result in irrational decisions, and that shipping companies suffered additional losses because of the behavioral finance errors.

A Study on Plans to Promote Rationalization of the Coaster Safety Management System (내항선안전관리체제 운영의 내실화 방만에 관한 연구)

  • Chong, Chong-Ho;Noh, Chang-Kyun;Chung, Kun-Myung;Youn, Myung-Ou
    • Journal of the Korean Society of Marine Environment & Safety
    • /
    • v.12 no.4 s.27
    • /
    • pp.241-246
    • /
    • 2006
  • We badly need the plans to promote practical and systematic utilization of safety management system as the safety management in coasters is not yet sufficient although the government and shipping companies are making efforts to protect human life and environment in ocean. This thesis executed questionnaire survey on related organizations and shipping companies followed by proof analysis and suggest plans to make it useful safety management system suitable to coastal marine transport of the country through grasping and improving the points of problems in current safety management on coastwise vessels.

  • PDF

An Empirical Study on the Political Cost in Korean Shipping Industry (한국해운산업의 정치적 비용에 관한 실증연구)

  • Jo, Joon-Gul;Ahn, Ki-Myung;Pai, Hoo-Seok
    • Journal of Navigation and Port Research
    • /
    • v.28 no.8
    • /
    • pp.687-697
    • /
    • 2004
  • This paper is aimed to guide ocean-going companies to reasonable decisions and to increase the competitiveness of Korean shipping industry by clarifying the determinants of political costs of ocean-going companies, which only depend for the enormous amount of money to introduce the operating fixed assets, or the vessels, upon the supporting policy from the government or the loan from the related financial institutions. As independent variables of the political costs, 5 elements were settled such as company size(sales, total assets and market share), debit ratio, capital concentration ratio, profitability(operating profit) and marine risk(sales fluctuation). To verify the relations and the effect level between dependent variables and political costs, the Multiple Regression Analysis Model was applied The result of the analysis shows significantly positive relations between size variables and political cost of shipping industry. Moreover, debt ratio and profitability were proved significant related with political costs of shipping industry.

Empirical Study on the Determinants of Debt Maturity Structure in the Korean Shipping Industry (우리나라 해운물류기업의 부채만기 결정요인에 관한 연구 - 국적외항선사를 중심으로 -)

  • Lee, Sung-Yhun
    • Journal of Navigation and Port Research
    • /
    • v.37 no.2
    • /
    • pp.181-186
    • /
    • 2013
  • In a corporate financing, the decision of optimal capital structure is becoming more critical issues and still remaining a problem to be solved though many of researcher have studied. Particularly, shipping companies need a huge amount of capital finance for new vessel's capacity and then they are considering what is the best capital structure. In this point of view, this study tries to investigate the determinants of debit maturity structure focused on the Korean shipping industry. As results of panel regression analysis, firm size, liquidity, chance of growth, good cash flow are major determinants of debit expiration structure in the Korean shipping companies.

해운부문 온실가스 목표관리제 대응방안 연구

  • Kim, U-Seon
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
    • /
    • 2010.10a
    • /
    • pp.65-67
    • /
    • 2010
  • 본 연구에서는 저탄소녹색성장기본법에 의해서 시행되는 온실가스 목표관리제의 해운부문 대응방안 연구를 수행하였다. 이를 위해서 온실가스 목표관리제의 개요, 온실가스 목표관리제 대상, 온실가스 목표관리제 대응방안 연구를 수행하였다. 온실가스 목표관리제의 대상이 되는 기업 및 관리업체의 추진방안을 제시함으로써 향후 대상기업 대응방안 수립에 도움을 주고자 한다.

  • PDF

해운항만물류인력 양성 구조 분석에 관한 연구 -부산지역을 중심으로-

  • An, Yeong-Mo;Nam, Gi-Chan;Gwak, Gyu-Seok
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
    • /
    • 2011.11a
    • /
    • pp.189-190
    • /
    • 2011
  • 일반적으로 국내 기업의 매출액 대비 물류비 비율은 미국, 일본 등 선진국에 비해 높기 때문에 여전히 물류관리 수준 향상을 위한 많은 노력이 필요한 상황이다. 그러나 우리나라는 물류관리 수준 향상을 위해서 가장 중요한 요소인 해운항만물류인력이 부족한 상황이며 수급현황을 살펴볼 때 더욱 부족해질 전망이다. 그래서 정부는 2005년부터 '해운항만물류전문인력 양성사업'을 시행하고 있는 상황이며, 인력양성의 주축인 대학 역시 관련 학과를 개설하며 해운항만물류인력의 부족 현상은 점차 완화될 것으로 기대된다. 이러한 상황에서 해운항만물류인력 양성의 구조적 측면을 살펴봄으로써 지금까지의 양성 현황에 대해 살펴보고 앞으로의 양성 방향에 관해 연구해 볼 필요성에 따라 본 연구를 진행하였다.

  • PDF

지속가능 해운산업-성별 다양성을 위한 우선순위 연구(BWM 중심으로)

  • 조소현;정민;허성례;이송이;김승연
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
    • /
    • 2023.11a
    • /
    • pp.213-214
    • /
    • 2023
  • 현대 해운산업에서 성별 다양성은 산업의 경쟁력 및 지속가능성을 높이는 핵심요소로 간주된다. 본 연구는 해운산업에서 성별 다양성을 증대하기 위해 필요한 대안을 식별하고 이를 우선순위로 식별하는 것을 목표로 하였다. 이를 위해 Best-Worst Method를 사용하여 성별 다양성 증대를 위한 다양한 대안들에 대한 우선순위를 정하고, 상대적 중요도를 측정하였다. 본 연구를 통해 도출된 대안들은 해운기업이 성별 다양성을 실제로 실현시키기 위한 구체적인 방안을 제시한다.

  • PDF

Trend and Political Implications of Container Shipping Industry Before and After COVID-19 Pandemic (COVID-19 판데믹 전후의 컨테이너해운업 동향분석과 해운재건을 위한 정책 방향 제언)

  • Lee, Tae-Hwee
    • Journal of Korea Port Economic Association
    • /
    • v.37 no.2
    • /
    • pp.19-31
    • /
    • 2021
  • This study is aming at analysing the current trend of container shipping industry before and after COVID-19 Pandemic circumstances. Also, this study offers the political implications for 'the Korean Shipping Nation Rebuilding'. As a result of this study, the several global shipping lines have decreased their ship capacity in response to International Maritime Organization(IMO)'s environmental regulation. This finding is differ from the media reports, that is many shipping companies increased idling vessel to match the lower demand induced COVID-19 pandemic. This study also provides the two implications of the direction about Korean shipping policy. The first one is that the casual relationship of over-vessels' supply and Korea shipping policy is needed to be thoroughly analyzed. The importance of Koreans shipping industry is generally devaluated by most citizens so as to the Korean government should develop the mass media contents to enlighten the less wellknown people regarding shipping industry.