• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2023.11a
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• pp.119-119
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• 2023

국가 간의 거래가 꾸준하게 증가함에 따라 수출입 활동도 지속적으로 증가하고 있다. 수출입 활동을 위해서는 포워더의 활동이 필수적이다. 따라서 본 연구에서는 포워더의 서비스를 이용하는 화주의 만족도를 살펴보기 위해 분석을 실시하였다. 컨테이너화물의 화주와 벌크화물의 화주로 구분하여 ‥‥(중략)‥‥.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2022.11a
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• pp.239-241
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• 2022

스마트 해상물류 통합 프로세스 자동화 및 간소화 기술 설계를 위해 해운-항만-내륙 물류의 다양한 서비스와의 연계 데이터 관리패턴을 설계하고, 디지털 문서 수용 및 데이터 교환을 위한 상호 운용성 보완 기술 설계, 프로세스 기반 거래검증 알고리즘 개발 및 데이터교환 트랜잭션 자동화 기술 개발을 통해 해상물류 통합 프로세스 설계 프로토타입을 구현하고자 한다.

• Journal of Navigation and Port Research
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• v.29 no.10 s.106
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• pp.907-913
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• 2005

The rapid growth of economy in china leads to concentrate throughput volume of World to North East Asia. Ports in North East Asia have to cope with rapid changes in environments. In order for a port to compete in the global market, it must provide proper productivity and promptly services of port. The system of information hold a key in port-logistic industries. Most ports make every effort to set up and operate the system of Information. Busan port already set up the system of port-logistic information such as Port-MIS, KROIS. But it is not activated yet because of problems of documentation duplication and system connectivity and so on. The purpose of this research is to make a model which can activate the system of port-logistic information. In addition, We suggest a definite and feasible model by group and types of port-logistic industry.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• v.29 no.1
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• pp.369-375
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• 2005

The rapid growth of economy in china leads to concentrate throughput volume of World to North East Asia. Ports in North East Asia have to cope with rapid changes in environments. In order for a port to compete in the global market, it must provide proper productivity and promptly services of port. The system of information hold a key in port-logistic industries. Most ports make every effort to set up and operate the system of Information. Busan port already set up the system of port-logistic information such as Port-Mis, KROIS. But it is not activate yet because of problems of security and certification and so on. The purpose of this paper is to make Model which can activate the system of port-logistic information. In addition to, We suggest definite and feasible model by group and types of port-logistic industry.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2016.05a
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• pp.230-231
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• 2016

한국경제의 장기 침체로 인해 한국 소비자들 중 양질의 제품을 보다 싼 가격에 구매하기 위해 해외에서 직접 구매하는 이용자가 증가하고 있다. 중국의 경우 '한류'의 영향으로 한국제품을 직접 구매하는 중국 소비자들도 증가하고 있다. 국제 결제시스템의 등장과 같은 전자상거래의 발전과 함께 비용효율적인 물류시스템의 구축으로 이들 국가 소비자들의 해외 직접구매행위는 앞으로 증가할 것이다.'전자상거래'와 '물류' 양자를 종합적으로 본 서비스품질에 관한 연구가 드문 상태에서 한국과 중국 간의 전자상거래 해외 직구매에 관련된 연구도 매우 부족한 상태이다. 본 연구는 물류 서비스관점에서 서비스품질과 고객관계품질, 고객만족, 고객충성 간의 관계를 검증하였으며 ${\cdots}$ (중략)${\cdots}$.

• Journal of Korea Port Economic Association
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• v.28 no.4
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• pp.169-191
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• 2012

This study is to investigate the strategy on forming a long term relationship between logistics service provider and demander including maintaining strategy of it. For these purposes, effect on the organization and human factor of Logistics service companies and also, impact on the customer trust and relational commitment against service recovery are analysed. Literature review and empirical study are used to modify research model and to develop questionnaire for logistics service companies. Reliability for measuring procedure yields the same result on repeated trials and validity for identifying the accuracy of the accrual measuring instrument are also used. Suggested hypothesis are verified through multiple regression method and the testing results are shown as follows; First, organization and human factor have a positive effect to the service recovery satisfaction against the service failure of logistics service providing company. Second, the service recovery satisfaction also leads a positive effect on the customer trust and relational commitment.

• Journal of Navigation and Port Research
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• v.41 no.6
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• pp.415-422
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• 2017

In a situation where there is excessive competition among logistics centers due to the low price of logistics centers for attracting freight volume, the conditions provided by the logistics centers are similar. Therefore, in order to determine the logistics center, we want to find out what kind of differentiated service the shippers desire, as well as what level of service they want in addition to al ow price. There are currently no studies about the service quality of logistics centers. The components of the service quality of the logistics center were extracted by applying them to the logistics center based on the existing service quality theory. Factor analysis revealed five dimensions of service quality: tangibility, reliability, empathy, assurance, and know-how. It was found that service quality had a statistically significant influence on customer satisfaction, from the investigation of the causal effect relationship. In addition, 'Know-How' among these factors has more influence on customer satisfaction, so it is important to accumulate differentiated 'Know-How' only in logistics centers.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2019.05a
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• pp.129-130
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• 2019

Korea manufacturers(SMEs) try to reduce logistics costs and make its efficiency by out-sourcing to a third party logistics company. It will improving logistics service for customers by reducing logistics management factors and decreasing related logistics. To reduce logistics cost, recently, logistics services have had a great effect on customer satisfaction, particularly, it is necessary to conduct detailed study on the effect on cost. In this study, firstly, we analyze the factor of improvement of logistics service of the third party logistics company based on the questionnaire and analyze quantitatively the effect of cost reduction compared to logistics service improvement through sensitivity analysis for each factor do. The purpose of this study is to clarify the relationship between logistics costs and the increase the logistic service factor.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2011.06a
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• pp.410-412
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• 2011

현재 우리나라 물류 산업을 살펴보면 대기업이 차지하는 비중은 날이 갈수록 커져가고 있다. 물류서비스 시장의 고질적인 문제인 다단계 재위탁 구조로 인하여 중소물류기업들의 수익 구조는 더욱 악화될 것으로 전망된다. 이에 본 논문은 현재 정부 및 기관에서 추진하고 있는 중소기업 지원시책을 알아보고, 다양한 지원 정책 중 물류업을 행하고 있는 중소기업들이 시급하다고 생각하는 요인을 도출하여 중소형 물류기업들을 지원할 수 있는 방안을 제시하고자 한다.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2022.06a
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• pp.239-241
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• 2022

세계 물류시장은 지속적으로 성장하고 있으며, 글로벌 해운·물류기업은 M&A를 통해 시장지배력 및 글로벌 네트워크를 확장하고 있다. 한편 우리나라는 물류산업에서의 글로벌 선도기업 부재, 물류 네트워크 열악 등으로 인해 고품질 SCM 서비스 지원이 불가능한 상황이다. 따라서 해운·물류기업의 해외진출 확대 및 국제 경쟁력 강화를 위해 M&A 관련 연구가 활발하게 진행되어야 한다. 이에 본 연구는 M&A 성공 및 확대를 위한 M&A 효과분석 연구를 실시하고자 한다.