• Journal of the Korean Society for Aviation and Aeronautics
• /
• v.32 no.3
• /
• pp.171-179
• /
• 2024

Aircraft ground services are essential to the aviation industry and aviation services, yet management systems and improvement measures for operations and safety have not been adequately addressed in the revision of the old aviation law. This study utilized structural equation modeling and the UTAUT model to analyze the perceived acceptance of smart safety technologies among ground handling service workers. The findings indicated that perceived ease of use had a more significant than perceived usefulness impact on the acceptance of smart safety technologies among ground handling service workers. In light of these findings, it is recommended that the aviation safety management authority establish a policy vision for the adoption of smart safety technologies and consider implementing measures such as the introduction of smart safety technology test beds to enhance safety management and work efficiency of aircraft ground handling services.

• Journal of Convergence for Information Technology
• /
• v.8 no.6
• /
• pp.353-359
• /
• 2018

This study analyzes the academic achievement of students how much they are related to both NCS(national competency standards)-based education from university and the learning motives(internal motive, external motive) of the students based on current university students. For this study, a survey was conducted among 200 employees and are summarized as follow. First, that both internal and external motives to study were significant to have a good effect on academic achievement of students. Second, NCS-based education to have positive effect on academic achievement.

• Journal of the Korean Society for Aviation and Aeronautics
• /
• v.26 no.4
• /
• pp.54-63
• /
• 2018

Airlines are promoting self-service based technology by introducing mobile check-in, Kiosk and self-back drop systems, which will help customer satisfaction and efficiency. This study is about the usage intension to use Technology-based Airline Self-Service, the purpose of this study is to examine the key variables affecting Unified Theory of Acceptance (UTAUT2) in using Technology-based Airline Self-Service. According to the results of the ANOVA, there was a significant difference among the groups according to the experience of the self-service device. And analysis results using Structural Equation Model(SEM) was suggested that the performance expectation and hedonic motive of UTAUT2 model were found to have significant influence on initial trust. Also, initial trust affects the intention to use. There are some moderating effects on the structural equation by groups according to the experience of the self-service device. This research has significance in that it can help establish a marketing strategy of airlines to expand the self-service based on the airline technology.

• Journal of the Korean Society for Aviation and Aeronautics
• /
• v.32 no.2
• /
• pp.124-134
• /
• 2024

This study is based on the Expectation Confirmation Theory (ECT) and categorizes trust types in non-face-to-face boarding services into three dimensions: structural assurance, platform, and service provider. It analyzes the impact of these trust types on users' perceived usefulness, satisfaction, and continuous usage intentions. Using a structural equation model, the study found that the three dimensions of trust positively influence users' satisfaction and perception of usefulness, thereby promoting intentions for continuous use. However, perceived risk weakens the positive relationship between trust and continuous usage intentions. By exploring the moderating role of perceived risk in non-face-to-face boarding services, this study analyzes its impact on user behavior patterns, contributing to the optimization of service design and enhancement of user trust. This study promotes widespread acceptance and continuous use of the service, and is crucial for developing effective non-contact service strategies that meet the needs and expectations of Chinese travelers in the post-pandemic travel environment. The findings provide a new perspective and empirical evidence for understanding user attitudes and behaviors towards non-face-to-face services, holding significant theoretical and practical implications.

• Journal of the Korean Society for Aviation and Aeronautics
• /
• v.32 no.3
• /
• pp.1-14
• /
• 2024

The main purpose of this study is to improve the efficiency of the manual for the aviation safety management system of the Approved(flight) Training Organization(ATO) in Korean university institutions. To achieve such purpose, universities' aviation Safety Management System(SMS) manuals were reviewed and compared. Based on the review, the first survey for aviation experts was performed to evaluate the importance of the items. A second survey focused to analyze the importance of items with high importance, which were derived from the first survey. Through Delphi analysis, the high, low important items and non-essential items were selected. Following the Delphi analysis results, frequency analysis, t-test, bivariate correlation analysis, and exploratory factor analysis were conducted. As a result of the study, the high and low importance items were identified from the manual for the aviation safety management system of the Approved Training Organization Korean university institutions.

• Journal of Advanced Engineering and Technology
• /
• v.11 no.4
• /
• pp.273-277
• /
• 2018

In the field of forest disaster prevention, drones are expected to save higher human resources than the existing manpower has, and produce high-efficiency results over time. However, operational limitations brought by short flight times have brought the environment of limited use of the various capabilities of the drone, and the existing development systems operating the multi-drone are mainly for performance purpose, so it is a difficult to use for forest disaster prevention. The purpose of this paper is to design the concept based on multi-drone operation procedure through analysis of mission of ground control system for forest disaster prevention.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.20 no.5
• /
• pp.520-529
• /
• 2019

This paper has made an empirical research on airline staff working at Incheon international airport, who perceived safety culture in their organization and delivered safety information while the staff were providing service against passengers. The purpose of this paper was to analyze the relationship among safety culture, service quality and service provider efficacy to find out which factor of safety culture had a significant effect on both service quality and service provider efficacy. Following the results from empirical research, this paper would provide administrative implications which could be applied to improve airline's service quality and to manage effectively the airline staff at field. According to research, it was found fairness culture among safety cultures had a positive and significant effect on both service quality and service provider efficacy. However, reporting/studying culture had a negative effect on them. In other words, it would decrease airline service quality and prevent active service provider's efficacy at airport if a airline management focused reporting/studying culture of safety. It is important to settle down fairness culture of safety to motivate and improve service quality.

• Journal of Industrial Convergence
• /
• v.22 no.1
• /
• pp.117-125
• /
• 2024

The purpose of this study is to investigate the impact of airline customers' technology readiness on TBSS quality and intention to use. Data were collected from 153 outbound customers waiting for kiosk self-check-in and self-bag drop. For data analysis, CFA and correlation analysis were conducted to test reliability and validity, and the hypothesis was tested using SEM. The results are as follows. Among the technology readiness factors, optimism and innovativeness were found to have a significant positive effect on TBSS quality. Discomfort was found to have no effect on TBSS quality, and insecurity was found to have a significant negative effect on TBSS quality. Second, TBSS quality was found to have a significant positive effect on intention to use. Third, optimism and innovativeness were found to have a significant positive effect on intention to use, while discomfort and insecurity had no effect. Therefore, optimism and innovativeness are important to improve TBSS quality and intention to use.

• The Journal of the Convergence on Culture Technology
• /
• v.8 no.3
• /
• pp.259-263
• /
• 2022

As urbanization progresses in Korea, megacities are being formed around the metropolitan area, the central area, and the southeast area. In addition, it is accelerating the development of urban air mobility (UAM) that can be operated by Mega City as a new growth engine industry in the future. At the same time, in order to become a space powerhouse, Korea plans to establish its own Korean positioning system (KPS) by 2035. Therefore, if urban air mobility and location information services provided by the Korean positioning system are used in combination, urban air mobility can be stably operated in future megacities.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.20 no.7
• /
• pp.578-588
• /
• 2019

As the service industry develops, service quality, customer satisfaction, and human resource management are considered priorities in modern management to maintain a company's growth. Therefore, understanding the strategic importance of service marketing is an essential task for modern companies. This study examined the relationship between the internal service quality of employees in the organization and customer orientation through organizational effectiveness. In the case of an airline, a service can be defined as an interaction between an external customer and an internal customer service provider. This interaction significantly affects the behavior and attitude of the employees. Based on the results, empowerment has a significant influence on the internal service quality, but it has no significant effect on customer orientation. As the relationship between department and employees improved, the more confident staff showed an improved ability to perform their work. Therefore, it is important that the organizational structure and the reporting system are as concise and clear as possible to allow employees to accurately recognize the authorities and responsibilities assigned to them and have autonomy and discretion in the framework.