• Title/Summary/Keyword: 학습민첩성

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Effects of Sales Training, Customer Orientation and Sales Management of Financial Planners(FP) on Sales Performance (재무설계사(FP)의 영업교육, 고객지향성 및 영업관리가 영업성과에 미치는 영향)

  • Yoon, Hang-sik;Kang, Shin-kee
    • Journal of Venture Innovation
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    • v.6 no.2
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    • pp.123-144
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    • 2023
  • In the age of 100 years, it had become very important to prepare for unexpected dangers. This study was conducted to analyze the factors affecting the sales performance of financial planners. We analyzed the influence relationship of sales training, sales management, and customer orientation on sales performance, and furthermore, analyzed the impact of these influence relationships. To this end, sales training was subdivided into customer development, sales competency, and learning agility. Customer orientation was subdivided into the use of customer management system, SNS use, and customer service provision. Sales management was subdivided into goal orientation, manager leadership, and compensation system. The effect of these detailed variables on sales performance was empirically analyzed. To this end, a survey was conducted targeting currently active financial planners. The survey was conducted for a month in January 2023, and 250 valid samples were analyzed. The results of the empirical analysis were as follows. Customer development and learning agility had a significant positive (+) effect on sales performance. Sales competency were not tested for significance. Among customer orientations, SNS use and customer service provision had a significant positive (+) effect on sales performance. The use of the customer management system was not tested for significance. Among sales management, goal orientation and compensation system had a significant positive (+) effect on sales performance. Manager leadership was not tested for significance. The influence of variables that significantly affect sales performance was in the order of goal orientation, customer service provision, compensation system, slearning agility, customer development, and SNS use. Based on these research results, academic and practical implications were presented.

Seasonal Variation in Physiological Fitness of a Semi-Professional K3 League Soccer Team (K3 리그 축구선수의 시즌별 운동기술체력에 관한 비교 연구)

  • Lee, Sang-Heon;Kim, Jung-Hoon
    • Journal of Digital Convergence
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    • v.18 no.1
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    • pp.357-368
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    • 2020
  • This study evaluated soccer-specific fitness early and late season to check the conditioning status of K3 league soccer players. Evaluation factors included body composition, agility, quickness, endurance and isokinetic limb muscle strength. As a result, the factors that showed improvement in the late season were skeletal muscle mass, agility and quickness, and body composition, endurance and isokinetic limb muscle strength were not different from each other. The factors that showed improvement in the second half of the season are thought to be due to the learning effect of repetitive training, competition participation during the season. Lastly, endurance and lower extremity strength did not show improvement in the second half of the season due to the fact that no specific training was performed during the season. Taken together, it is necessary to periodically check the fitness status of athletes to develop and apply a fitness training program suitable for competition, transition and preparation period.

물리적환경과 내부마케팅이 직원만족과 조직성과에 미치는 영향에 관한 연구

  • 정상원;이주헌
    • 한국벤처창업학회:학술대회논문집
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    • 2023.04a
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    • pp.141-144
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    • 2023
  • 우리나라 자동차산업에서의 정비서비스업은 After Market을 대표하는 중요한 업종이며, 상용트럭 또한 국가 물류와 건설현장에서 가장 큰 비중을 차지하고 있는 중요한 부문임에는 틀림이 없다. 본 논문의 목적은 상용트럭 딜러기업의 정비서비스분야에서 물리적 환경과 내부마케팅이 직원만족과 조직성과에 미치는 영향에 대한 영향력을 알아보는 것이다. 본 연구에서는 국내 및 수입 상용트럭 직영 및 딜러 종합정비업체 25개 직원들을 대상으로 하여 설문조사하고 실증 분석하였다. 주요한 연구결과는 다음과 같다. 첫째, 자동차 정비사업소의 물리적 환경은 직원만족에 긍정적 영향을 미치는 것으로 나타났다. 둘째, 내부마케팅은 직원만족에 긍정적 영향을 미치는 것으로 나타났다. 셋째, 직원만족은 조직성과에 유의한 정의 영향을 미치는 것으로 나타났다.

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비대면 창업 멘토링 방식이 멘티의 만족도에 미치는 영향 분석

  • Hwang, Bo-Yun
    • 한국벤처창업학회:학술대회논문집
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    • 2021.04a
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    • pp.79-83
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    • 2021
  • 2020년 2월 중순 이루 코로나 바이러스 2019(Covid-19)로 인하여 정부의 기술창업기업 지원 방식도 전반적으로 기존의 대면 방식에서 비대면 방식으로 전환하여 현재까지 대부분 진행되어 오고 있다. 창업기업에 대한 멘토링은 특히 멘티인 창업자와 멘토가 기존에 알고 있는 관계가 아닌 대부분 처음 만나는 관계의 확률이 높음에 따라 사전에 상호간에 라포(Rapport)가 형성되지 않은 상태에서 멘토링이 이루어진다. 이로 인해 Rapport가 형성이 안된 상태에서는 서로 호감을 느끼거나, 나아가 공감대 형성, 그리고 터놓고 이야기 하여, 서로 간의 대화가 충분히 감정적으로나 이성적으로 이해하기가 어려운 경우가 대부분이다. 이러한 경우에는 충분한 멘토링이 어려울 것으로 예상할 수 있다. 따라서 본 연구는 창업 멘토링의 특수성을 감안해 볼 때 정부 기술창업지원 방식 중 기업의 성과를 높이기 위한 멘토링 과정에서 대면 또는 비대면 방식의 방법 차이가 멘토링 만족도에 영향을 주는 것을 그 목적으로 한다. 본 연구는 창업 기업의 성과를 높이기 위한 중소벤처기업부의 도약패키지 사업 중 2019년과 2020년의 제품 아카데미 사업에 참여한 283명을 대면 방식이었던 2019년 211명과 비대면 방식이었던 2020년 72명의 창업 기업 멘티들의 학습 과정에서 발생하는 배운 내용을 실천하고자 하는 학습 전이 효과 경로에 차이가 발생하는 지에 대하여 분석하였다. 자기 기입 설문 방식으로 인해 발생할 수 있는 동일방법편의를 해결하고자 구조화된 설문지 구성할 때부터 응답자의 일관성 동기를 줄이려고 하였고, 통계분석 단계에서도 다수이 방법으로 측정하는 일반 CFA 모형을 활용하였다. 실증 분석결과 비대면 방식의 창업 멘토링 방식을 학습 전이 효과 경로 결과에 있어서 조절효과가 있음을 유의한 통계적 결과고 확인하고, 사후 검증을 통해 볼 때 등분산 가정이 되지 않은 상황에서 차이가 있음을 통계적으로 유의하게 나타났다.

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Distance E-learners' Motivation, Perception, and Learning Behaviour in Vocational Training Environment (이러닝 직업교육훈련에 대한 학습자 수강동기, 인식, 학습행태 조사연구)

  • Lee, Sookyoung;Park, Yeonjeong
    • Journal of Digital Contents Society
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    • v.18 no.3
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    • pp.499-508
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    • 2017
  • With the recent advance of IT technology and the change of education paradigm, vocational training has been also evolved. In the background of mobilization of learning, increase of bite-size contents, and the agility of just-in-time learning, this study surveyed the online learners' motivation, perceptions, and learning behaviour. Total 4,021 learners from 6 distance learning institutions revealed that learners take the e-learning courses due to more for their self-development than the company's supports and policy. Also, they perceived the subject matter in contents are the most important. The results from this study suggest that the development of contents should focus on the subject matter that can be utilized for their jobs immediately. Lastly, the study confirms that learning space and time has been changed in the flexible way to use their spare time between work and life. Irregularity of learning and hasty preparations were one of major characteristics in the aspect of learning behaviour.

Coupled data classification method using unsupervised learning and fuzzy logic in Cloud computing environment (클라우드 컴퓨팅 환경에서 무감독학습 방법과 퍼지이론을 이용한 결합형 데이터 분류기법)

  • Cho, Kyu-Cheol;Kim, Jae-Kwon
    • Journal of the Korea Society of Computer and Information
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    • v.19 no.8
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    • pp.11-18
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    • 2014
  • In This paper, we propose the unsupervised learning and fuzzy logic-based coupled data classification method base on ART. The unsupervised learning-based data classification helps improve the grouping technique, but decreases the processing efficiency. However, the data classification requires the decision technique to induce high success rate of data classification with optimal threshold. Therefore it is also necessary to solve the uncertainty of the threshold decision. The proposed method deduces the optimal threshold with the designing of fuzzy parameter and rules. In order to evaluate the proposed method, we design the simulation model with the GPCR(G protein coupled receptor) data in cloud computing environment. Simulation results verify the efficiency of our method with the high recognition rate and low processing time.

Relationship Between Information Technology and Corporate Organization (정보기술과 기업조직의 관계에 관한 연구)

  • Kim, Lark-Sang
    • Journal of Digital Convergence
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    • v.16 no.11
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    • pp.221-230
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    • 2018
  • Most of researchers and business futurists agree that traditional organizational designs are inadequate for coping with today's turbulent and increasingly networked world. Executives in small firms find that their organizations must tap into an extended network of partners to achieve the scale and power needed to succeed in industries dominated by large, global firms. As they attempt to build lean yet agile businesses, these executives are finding that they no longer rely on gut instinct alone. Neither can they simply copy organizational model that worked in the past. They must understand how organizational design choices influence operational efficiency and flexibility and, even more important, how to best align the organization with the environment and the strategy chosen to quickly and effectively sense and respond to opportunities and threats This research examines the capabilities required to build businesses that can survive and prosper in today's fast-faced and uncertain environment. The insights presented in this research have emerged from over 30 years of work with hundreds of executives and entrepreneurs as they struggled to build businesses that could cope with the demands of a rapidly changing, networked global economy. The insights from this research suggest that IT is an important enabler for developing the best capabilities required for success.

A Study on the establishment of IoT management process in terms of business according to Paradigm Shift (패러다임 전환에 의한 기업 측면의 IoT 경영 프로세스 구축방안 연구)

  • Jeong, Min-Eui;Yu, Song-Jin
    • Journal of Intelligence and Information Systems
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    • v.21 no.2
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    • pp.151-171
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    • 2015
  • This study examined the concepts of the Internet of Things(IoT), the major issue and IoT trend in the domestic and international market. also reviewed the advent of IoT era which caused a 'Paradigm Shift'. This study proposed a solution for the appropriate corresponding strategy in terms of Enterprise. Global competition began in the IoT market. So, Businesses to be competitive and responsive, the government's efforts, as well as the efforts of companies themselves is needed. In particular, in order to cope with the dynamic environment appropriately, faster and more efficient strategy is required. In other words, proposed a management strategy that can respond the IoT competitive era on tipping point through the vision of paradigm shift. We forecasted and proposed the emergence of paradigm shift through a comparative analysis of past management paradigm and IoT management paradigm as follow; I) Knowledge & learning oriented management, II) Technology & innovation oriented management, III) Demand driven management, IV) Global collaboration management. The Knowledge & learning oriented management paradigm is expected to be a new management paradigm due to the development of IT technology development and information processing technology. In addition to the rapid development such as IT infrastructure and processing of data, storage, knowledge sharing and learning has become more important. Currently Hardware-oriented management paradigm will be changed to the software-oriented paradigm. In particular, the software and platform market is a key component of the IoT ecosystem, has been estimated to be led by Technology & innovation oriented management. In 2011, Gartner announced the concept of "Demand-Driven Value Networks(DDVN)", DDVN emphasizes value of the whole of the network. Therefore, Demand driven management paradigm is creating demand for advanced process, not the process corresponding to the demand simply. Global collaboration management paradigm create the value creation through the fusion between technology, between countries, between industries. In particular, cooperation between enterprises that has financial resources and brand power and venture companies with creative ideas and technical will generate positive synergies. Through this, The large enterprises and small companies that can be win-win environment would be built. Cope with the a paradigm shift and to establish a management strategy of Enterprise process, this study utilized the 'RTE cyclone model' which proposed by Gartner. RTE concept consists of three stages, Lead, Operate, Manage. The Lead stage is utilizing capital to strengthen the business competitiveness. This stages has the goal of linking to external stimuli strategy development, also Execute the business strategy of the company for capital and investment activities and environmental changes. Manege stage is to respond appropriately to threats and internalize the goals of the enterprise. Operate stage proceeds to action for increasing the efficiency of the services across the enterprise, also achieve the integration and simplification of the process, with real-time data capture. RTE(Real Time Enterprise) concept has the value for practical use with the management strategy. Appropriately applied in this study, we propose a 'IoT-RTE Cyclone model' which emphasizes the agility of the enterprise. In addition, based on the real-time monitoring, analysis, act through IT and IoT technology. 'IoT-RTE Cyclone model' that could integrate the business processes of the enterprise each sector and support the overall service. therefore the model be used as an effective response strategy for Enterprise. In particular, IoT-RTE Cyclone Model is to respond to external events, waste elements are removed according to the process is repeated. Therefore, it is possible to model the operation of the process more efficient and agile. This IoT-RTE Cyclone Model can be used as an effective response strategy of the enterprise in terms of IoT era of rapidly changing because it supports the overall service of the enterprise. When this model leverages a collaborative system among enterprises it expects breakthrough cost savings through competitiveness, global lead time, minimizing duplication.

Analysis of Success Cases of InsurTech and Digital Insurance Platform Based on Artificial Intelligence Technologies: Focused on Ping An Insurance Group Ltd. in China (인공지능 기술 기반 인슈어테크와 디지털보험플랫폼 성공사례 분석: 중국 평안보험그룹을 중심으로)

  • Lee, JaeWon;Oh, SangJin
    • Journal of Intelligence and Information Systems
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    • v.26 no.3
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    • pp.71-90
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    • 2020
  • Recently, the global insurance industry is rapidly developing digital transformation through the use of artificial intelligence technologies such as machine learning, natural language processing, and deep learning. As a result, more and more foreign insurers have achieved the success of artificial intelligence technology-based InsurTech and platform business, and Ping An Insurance Group Ltd., China's largest private company, is leading China's global fourth industrial revolution with remarkable achievements in InsurTech and Digital Platform as a result of its constant innovation, using 'finance and technology' and 'finance and ecosystem' as keywords for companies. In response, this study analyzed the InsurTech and platform business activities of Ping An Insurance Group Ltd. through the ser-M analysis model to provide strategic implications for revitalizing AI technology-based businesses of domestic insurers. The ser-M analysis model has been studied so that the vision and leadership of the CEO, the historical environment of the enterprise, the utilization of various resources, and the unique mechanism relationships can be interpreted in an integrated manner as a frame that can be interpreted in terms of the subject, environment, resource and mechanism. As a result of the case analysis, Ping An Insurance Group Ltd. has achieved cost reduction and customer service development by digitally innovating its entire business area such as sales, underwriting, claims, and loan service by utilizing core artificial intelligence technologies such as facial, voice, and facial expression recognition. In addition, "online data in China" and "the vast offline data and insights accumulated by the company" were combined with new technologies such as artificial intelligence and big data analysis to build a digital platform that integrates financial services and digital service businesses. Ping An Insurance Group Ltd. challenged constant innovation, and as of 2019, sales reached $155 billion, ranking seventh among all companies in the Global 2000 rankings selected by Forbes Magazine. Analyzing the background of the success of Ping An Insurance Group Ltd. from the perspective of ser-M, founder Mammingz quickly captured the development of digital technology, market competition and changes in population structure in the era of the fourth industrial revolution, and established a new vision and displayed an agile leadership of digital technology-focused. Based on the strong leadership led by the founder in response to environmental changes, the company has successfully led InsurTech and Platform Business through innovation of internal resources such as investment in artificial intelligence technology, securing excellent professionals, and strengthening big data capabilities, combining external absorption capabilities, and strategic alliances among various industries. Through this success story analysis of Ping An Insurance Group Ltd., the following implications can be given to domestic insurance companies that are preparing for digital transformation. First, CEOs of domestic companies also need to recognize the paradigm shift in industry due to the change in digital technology and quickly arm themselves with digital technology-oriented leadership to spearhead the digital transformation of enterprises. Second, the Korean government should urgently overhaul related laws and systems to further promote the use of data between different industries and provide drastic support such as deregulation, tax benefits and platform provision to help the domestic insurance industry secure global competitiveness. Third, Korean companies also need to make bolder investments in the development of artificial intelligence technology so that systematic securing of internal and external data, training of technical personnel, and patent applications can be expanded, and digital platforms should be quickly established so that diverse customer experiences can be integrated through learned artificial intelligence technology. Finally, since there may be limitations to generalization through a single case of an overseas insurance company, I hope that in the future, more extensive research will be conducted on various management strategies related to artificial intelligence technology by analyzing cases of multiple industries or multiple companies or conducting empirical research.