• 한국경영정보학회:학술대회논문집
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• 2008.06a
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• pp.276-281
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• 2008

본 논문은 지식경영의 기술적 기반을 확보하고 숨어있던 지식을 명시화하여 공유하는 데 성과를 거두고 있는 지식경영 선도기업들이 지식경영 활동을 업무 성과와 직결시키기 위해 시도하고 있는 활동들에 주목한다. 지식경영이 업무와 별개로 이루어지는 것이 아니라 업무 프로세스와 통합되기 위해 필요한 요인들을 탐색하기 위해 우선 현장 전문가들을 대상으로 조사를 실시하였고, 그 결과를 반영한 설문지를 바탕으로 지식경영 사용자들을 대상으로 조사를 실시한 후 확인적 요인분석 기법을 활용하여 각 요인들의 타당성을 검증하였다.

• Proceedings of the Korean Society for Quality Management Conference
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• 2006.04a
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• pp.161-165
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• 2006

본 연구의 목적은 한국기업을 대상으로 한국 국가품질상(The Korean National Quality Award) 평가도구의 타당성을 검증하고, 이러한 평가 항목들 간에 어떠한 인과관계가 있는지를 Pilot test를 통해 분석하고자 한다. 이를 위해 미국의 말콤볼드리지 국가품질상(The Malcolm Bladrige National Quality Award)의 평가기준인 리더십, 전략계획, 고객과 시장중시, 정보와 분석, 인적자원 중시, 프로세스 관리, 사업성과의 7개 항목과 21개의 세부항목을 이용하였다.

• Journal of KIISE:Information Networking
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• v.30 no.3
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• pp.416-423
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• 2003

This paper proposes a continuous-time queuing model of a shared-buffer packet switch and an approximate algorithm. N arrival processes have heterogeneous busty traffic characteristics. The arrival processes are modeled by Coxian distribution with order 2 that is equivalent to Interruped Poisson Process. The service time is modeled by Erlang distribution with r stages. First the approximate algorithm performs the aggregation of N arrival processes as a single state variable. Next the algorithm discompose the queuing system into N subsystems which are represented by aggregated state variables. And the balance equations based on these aggregated state variables are solved for by iterative method. Finally the algorithm is validated by comparing the results with those of simulation.

• KIPS Transactions on Computer and Communication Systems
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• v.7 no.7
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• pp.165-174
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• 2018

The purpose of this study is to verify the effects of R&D process maturity on product development performance and to verify whether R&D project performance mediating effect. The questionnaire was collected and analyzed to 131 persons related to the R&D work in 55 companies and public institutions performing R&D work. The results of this study are as follows, the effect of R&D process maturity on product development performance and mediating effect of R&D project performance were analyzed by simple and multiple regression analysis. Regression analysis was analyzed by SPSS statistical program. The higher the maturity level of the R&D process, the higher the product development performance and the R&D project performance, and the R&D project performance is partially mediated. It is concluded that it is important to establish and operate a systematic R&D process and to develop a project management methodology suitable for the characteristics of a company in order to improve product development performance. It is expected that if this study are utilized as practical R&D management methodology in corporate management, it will contribute to improvement of company product performance.

• Journal of Digital Convergence
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• v.12 no.8
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• pp.377-387
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• 2014

The purpose of this study is to suggest improvement ways of outpatient process via a simulation model and to improve operational efficiency. Three experimentation scenarios were implemented into the simulation model to determine which proposed scenario provides better improvement in terms of the following performance measures: LOS(Length of Stay), patient waiting time, patient travel time, and staff utilization. The hospital medical data collection and statistical tools used to analyze the process mining tools. And the PIOS simulation tool was used and the validity of the model was verified by using t-test. The simulation results demonstrated that oupatient process of center type is most efficient. Simulation approach is a powerful technique that supports efficient decision-making compared to traditional healthcare management approach based on past experience, feelings, and intuition. Therefore, the proposed experimentation model has wide applicability in healthcare systems.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.13 no.9
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• pp.4207-4213
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• 2012

Software quality is strongly associated with requirement quality. Accordingly, companies are trying effect for enhancing requirement quality. But, it is difficult to verify the requirement of specification format, which have to rely on abnormal business knowledge of analyst. Also, it is insufficient to normal methodology or automated technique for enhancing requirement quality of specification format. In this paper, we propose the process of requirement verification and automated verification tool for enhancing requirement quality. we compare the external view design and internal view design for verifying requirement. In the case study, we evaluate the feasibility of the proposed automated verification technique of requirement.

• Archives of design research
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• v.17 no.2
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• pp.289-300
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• 2004

Recently, web casting on the internet has been expanding in number and size. Web Casting is different from the conventional television broadcasting since it can transmit various types of information through multimedia and it also can include interaction between users and broadcasting server. User experience by interaction becomes more important. Therefore, it is needed to win over customers by supplying satisfied experience through creative and different services, especially when there are consider competitions among music casting sites. In order to know how to make customers satisfied, we have to try to inspect what real customers in the Web Sites are acting and thinking, namely 'customer experience'. The 'customer experience' means every experience what users are expecting, doing, thinking and feeling when they stay in the Web site and online. In this thesis, the evaluation Guideline for music casting websites is developed by understanding customer experience on the music casting websites. The process of understanding customer experience was implemented through user observation methods, such as web Diary, group interview, and questionnaire. As a result of the study, 67 evaluation Guidelines with weight rate in 6 categories which are searching music, listening music, music video, music broadcasting, music mailing and other contents are developed. It can be used to analyze strengths and weakness of music casting sites and to establish business strategy for the more satisfied customer experience.

• KIISE Transactions on Computing Practices
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• v.20 no.12
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• pp.632-639
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• 2014

In this paper, we propose a PC's self-monitoring system for protecting illegal outflow of important personal files, which are managed in the Windows environment PC. This paper is based on the idea that it should be a read (access) file operation in order to outflow files through the network. To compare the information (name, some content) obtained from all operations of the reading of the 'Windows File System Driver' and captured transmission packets of mini port of 'Windows NDIS (Network Driver Interface Specification) Driver', and, if two pieces of information match, this system will determine the transmission to user. In this paper, tentatively, we developed a function to gather file information about file read operation and developed a function for transmission packet capture. This demonstration implementation showed that the proposed process has validity and the proposed process verified that it does not significantly affect the PC's performance.

• Journal of Korea Society of Industrial Information Systems
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• v.17 no.4
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• pp.87-97
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• 2012

A knowledge map is a diagramed network among knowledge which is related with each other in terms of the referential navigation. To formally as well as structurely represent various contextual use of knowledge, the ontology technology has been recommended to be applied. This research proposes a methodology to build the ontology-based knowledge map promoting referential navigation between knowledge. To prove the validity of the proposed concepts, an ontology-based knowledge map is designed as an example, which demonstrates whether the designed knowledge network in the knowledge map is underpinned by the referential navigation between knowledge.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.4 no.3
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• pp.549-555
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• 2000

We propose an approximate algorithm to analyze the queuing system with n bursty and heterogeneous arrival processes. Each input process is modeled by Interrupted Bernoulli Process(IBP). We approximate N arrival processes by a single state variable and subsequently simplify the transition probability matrix of the Markov chain associated with these N arrival processes. Using this single state variable of arrival processes, we describe the state of the queuing system and analyze the system numerically with the reduced transition probability matrix. We compute the queue length distribution, the delay distribution, and the loss probability. Comparisons with simulation data show that the approximation algorithm has a good accuracy.