• The Korean Journal of Franchise Management
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• v.2 no.2
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• pp.24-44
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• 2011

Many companies are increasingly using social network service(SNS) as an online marketing tool, and its marketing activation has been in the limelight as a differentiation strategy most recently. The purpose of this study is to analyze online marketing cases utilizing SNS and to apply it in Franchise Enterprise in order to activate its marketing activities. This study is more concerned with the cases of facebook, twitter, and blog among social network services and suggests some ways of utilizing them in Franchise Enterprise as follows: Based on the examples of facebook, firstly, we set up the role as a homepage in individul, Franchise Enterprise, and other organizations. Secondly, we also set up the role as an organizing tool in communities, and thirdly, setting up the role as a location map tool. Regarding some applications in marketing tool of Franchise Enterprise, we suggest the role as a public relation tool of the company and brand, and also propose the role of brand planning and development. Finally, we suggest a way of overcoming the limitation in offline operations.

• The Journal of the Korea Contents Association
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• v.7 no.7
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• pp.124-132
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• 2007

In hospitality industry many firms choose the franchise system in order to enlarge their market share and to decrease risks. Small businessmen also accept the franchise contract as a good way of starting their business. With the contract franchisees take advantages of marketing, fiance, and operations from franchisers by paying several related fees or royalties. In this study factors influencing franchisees' satisfaction for the contract were identified. And the study also found that there was a significant difference in the degree of influencing among the factors.

• Vending industry
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• v.6 no.3 s.18
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• pp.70-73
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• 2006

지난 10월 25일자 동아일보 B7면. 대문짝만한 전면광고로 대승인터컴의 '얼짱' 디지털 포토샵 프랜차이즈 사업이 소개되었다. 처음 이 광고를 본 사람들은 "와! 자판기 사업 아이템도 전면 광고를 하내"라며 놀랠 만도 하다. 하지만 대승인터컴에게는 이같은 전면광고를 통한 사업 마케팅은 흔한 일이다. 작년부터 국내 4대신문을 통한 전면광고를 수시로 진행하며 적극적인 광고 마케팅 투자를 아끼지 않고 있다. 프랜차이즈 사업 개시 2년여가 되는 현재까지 적극적인 광고 마케팅 투자를 한다는 사실은 그만큼 사업이 잘 추진되고 있다는 얘기이다. 부침이 심한 대개의 프랜차이즈 사업과 달리 '얼짱' 프랜차이즈 사업은 성공적으로 자리매김하고 있을 뿐더러 아직도 많은 시장개척의 여지를 남겨 놓고 있다. 자판기를 이용한 프랜차이즈 사업의 새로운 성공사계를 제시하고 있는 '얼짱'의 쾌속 질주 비결을 파헤쳐 봤다.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.20 no.3
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• pp.139-148
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• 2019

Franchise coffee shops have continued to attempt to differentiate themselves using cultural arts to engage with changes in consumer awareness and lifestyle. This empirical study was conducted to analyze structural relations between cultural marketing and brand image, customer satisfaction, and intention to revisit for franchised coffee shops. 322 customers at S Coffee Shop (a franchised coffee shop in Daegu) were surveyed, and collected data were subjected to frequency, descriptive, reliability, correlation, and covariance structural analysis using SPSS software. We found that culture marketing significantly improved brand image and customer satisfaction, and thus, significantly influenced intention to revisit. The study shows culture marketing activities improve brand image and increase customer satisfaction and the likelihood of revisiting.

• The Korean Journal of Franchise Management
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• v.2 no.2
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• pp.111-133
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• 2011

Marketing trend made change quickly to meet consumers' characteristics in the era of rapid change. This study examined characteristics of storytelling by using literature and material that was thought to be important, and inspected not only effects of storytelling upon brand images of enterprises but also success factors of storytelling marketing. And, the study investigated actual use of the factors by case study at home and abroad to give directions of storytelling marketing of successful catering franchise.

• Vending industry
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• v.7 no.1 s.19
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• pp.22-26
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• 2007

지난 3월 23일(금)부터 25일(일)까지 코엑스 대서양관에서는 제23회 프랜차이즈 서울 스프링 전시회가 성황리에 개최되었다. 131개사 288여 부스의 전시가 이루어져 다양한 프랜차이즈 사업모델을 제시했던 이번 전시회가 더욱 뜻 깊은 것은 자판기 창업 특별관이 성공적으로 구성되어 많은 참관객들의 뜨거운 호응을 이끌어 냈다는 점이다. 비록 단독 전시회는 아니지만 자판기 전시 마케팅의 새로운 전기를 마련했다는 점에서 높게 평가할 만 하다. 자판기 유관업체 9개사가 참가하여 뜨거운 경연을 펼쳤던 제23회 프랜차이즈 서울 스프링의 현장을 되돌아 봤다.

• The Korean Journal of Franchise Management
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• v.6 no.2
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• pp.87-104
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• 2015

This study, based on theoretical and practical understanding of franchising, aims to conceptualize franchising in terms of marketing mix and proposes new paradigm of franchising. New schema of the franchise marketing mix involves both customer gap and franchisee gap by including customer and franchisee contacts and sets activities that include components of franchise system as the factor of marketing mix. So we could suggest the franchise marketing mix, '4F' by introducing conventional marketing mix concept into this assumption. The 4F schema consist of four sub-dimensions: 'Format', 'Fee & Royalty', 'Franchising Process', and 'Franchise Communication', which correspond to '4P'. In perspective of marketing mix, we could divide the franchise system into primary activity and support activity, then we also could categorize the fundamental activity into four-classification system, 4F schema. We expect that franchise marketing mix, 4F can be useful both theoretically and practically as it not only is not too different from the conventional marketing mix, but it also proposes franchise value chain by including unique characteristics and contents of the franchise system.

• The Korean Journal of Franchise Management
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• v.3 no.2
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• pp.39-54
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• 2012

Franchise system in Korea has been developed in different way compared with American way of franchising based on mutual contract and intellectual property context. Korean franchising is mostly based on product distribution franchise concept rather than business format franchise in which franchisor makes revenue sources from providing their products as much as possible thru group purchasing and logistics rather than receiving royalty. Many franchise enterprises from Korea drive to enter into global franchise market based on the successful performance of Korean way of franchising. Korean enterprises are required to prepare completely for research and survey regarding local culture, custom, way of life and legal matters etc. when entering into global franchise market to gain a substantial performance. CaffeBene recently entered into American franchise business with success, and many other Korean franchise enterprises have a deep interest in proceeding with global franchise business modeling CaffeBene case. There is no Korean franchise enterprise in United Kingdom in which service franchise area in particular with personal service is considered to become a promising and potential franchise business and many people show a great interest in Oriental foods and beverages with well-being trend. Korean franchise enterprises have now access to United Kingdom easier because IT industry including internet of the country have been developed by leaps and bounds since London Olympic in 2012. The purpose of this study is to suggest key success factors and basic strategy such as situation analysis, selecting business format, and marketing strategy for successful launching of franchise business in United Kingdom.

• Culinary science and hospitality research
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• v.3
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• pp.147-164
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• 1997

• 베이커리
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• no.8 s.385
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• pp.117-119
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• 2000