• Journal of Digital Contents Society
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• v.15 no.2
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• pp.309-317
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• 2014

This study developed contents quality grading measurement for helping contents developers, sales persons, consumers. After survey of 28 professionals and 89 contents related employees, this quality grading measurement was established. Also this quality grading measurement contains requirement of contents developers, sales persons, consumers by supporting detailed techical, contents, qualitative metadata.

• The Journal of the Korea Contents Association
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• v.13 no.2
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• pp.108-126
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• 2013

The purpose of this study is to develop the basic scales of festival quality. We conducted a content analysis in the discourse of KINDS(Korea Integrated News Database System) and derived five constituent factors, basic quality measures of local festivals through the extensive literature review. We named these qualities "Festival BASICQUAL" that is consist of Infrastructure, Connectedness, Passion, Theme, Culture. We conducted the empirical analysis for the participants in "Geumsan Insam Festival" to verify the "Festival BASICQUAL" As the result, Infrastructure, Connectedness, Culture affected positively on Festival Attachment among all BASICQUALs. However, Passion and Theme did not positively affected on the dependent variable. And then, Festival Attachment positively affected on Festival Satisfaction, while Festival Satisfaction also affected positively on Behavior Intention. This study developed the basic quality concerned with local festivals which is crucial fundamentals to quantify Festival BASICQUAL through empirical study. The proper applications and usage of these newly introduced local festival qualities enable to acquire the sustainable competitive advantage in local festival.

• Information Systems Review
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• v.9 no.2
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• pp.169-187
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• 2007

This study is to propose the characteristics that a desirable quality, especially usability, evaluation method of hospital information systems(HIS) should possess. This study reviews the literature recently published in the academic journals which are in the Science Citation Index or registered by the Korean Research Foundation. Especially, the International Journal of Medical Informatics was the valuable source, providing almost 20 literature. The results reveal the need to develop a domain-specific usability evaluation method that reflects the uniqueness of hospital industry. The results show user-centeredness and context-orientedness are the indispensible characteristics of a HIS quality evaluation method too.

• Proceedings of the Korean Institute of Intelligent Systems Conference
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• 2001.05a
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• pp.207-210
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• 2001

고수준의 정보 서비스를 제공하기 위해서는 소프트웨어의 고품질화를 추구하여야 한다. 기존에 개발된 품질측정방법들은 모듈 내에 포함되어 있는 요인항목들을 서로 다른 관점에서 개별적으로 측정하고 있어 통합적인 평가방법이 필요하다. 따라서 본 논문에서는 다수의 측정 방법들을 모두 수용할 수 있는 모델을 제안한다. 제안된 모델은 비율척도들을 선택하고, 러프논리를 이용하여 그들의 중요도를 산출한다. 다음으로 모듈의 품질도를 측정하기 위해서 퍼지적분을 이용하여 척도들의 중요도와 측정값을 종합한다.

• The Journal of the Korea Contents Association
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• v.17 no.7
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• pp.455-477
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• 2017

The purpose of this study is to develop the service scales of festival quality. We derived five constituent factors, service quality measures of local festivals through the extensive literature review in Previous studies. We named these qualities "COKITQUAL" that is consist of Convenience, Information, Kindness, Operation, Corporeity. We conducted the empirical analysis for the participants in "Hwacheon Sancheoneo Festival" to verify the "COKITQUAL". As the result, Information, Kindness, Operation affected positively on Festival Satisfaction among all SERVQUALs. However, Convenience and Corporeity did not positively affected on the dependent variable. And then, Festival Satisfaction positively affected on on Behavior Intention. This study developed the Service quality concerned with local festivals which is crucial fundamentals to quantify Festival SERVQUAL through empirical study. The proper applications and usage of these newly introduced local festival qualities enable to acquire the sustainable competitive advantage in local festival.

• Journal of the Korean Institute of Intelligent Systems
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• v.24 no.6
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• pp.657-664
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• 2014

In this paper, we described evaluation software that can propose rating scale and evaluate automatically on SDR(Software-Defined Radio) transmitter system. To deduct suitable rating scale, we extracted requirements based on the operating environment, operating application and operating method because SDR operating software is subordinative to the hardware. And we implementation evaluation software to automatically quality evaluation using rating scale draw from the requirements. The implemented evaluation software has automatically evaluation functions using script, can update the evaluation factor and show visual evaluation result. The implemented evaluation software is used to useful the high quality SDR operating software development.

• Journal of Korean Society of Archives and Records Management
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• v.12 no.1
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• pp.59-78
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• 2012

This study confirmed the structural concept and preliminary statements based on concept definition of archival service quality, conducted statistical analysis, and developed the service quality scale equipped with validity and reliability. Developing the scale is unique for pubic institutions and expected to play a practical role in presenting for each archive more effective operation method to enhance service quality by diagnosing its status and identifying the differences from other archives.

• Information Systems Review
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• v.3 no.2
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• pp.289-303
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• 2001

The online stock transactions are gaining popularity at an incredible speed these days as more and more investors are adopting Internet as a new and convenient way of handling such transactions. As a consequence, the market for online stock exchange services is getting increasingly competitive; measuring and managing the quality of such services have become a crucial issue to the survival and growth of the stock brokerage houses. Unfortunately, however, little research effort to date has been made as to developing a set of valid and reliable measures for assessing investor perceptions of the quality of the online stock exchange service. The present study generates and tests a new set of multi-item measures for the quality of the online stock exchange service from an investor's perspective. This set of measures can be used in various stages and aspects of formulating online marketing strategies for stock brokerage firms. Marketing implications of this instrument for service providers are discussed.

• Journal of KIISE:Software and Applications
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• v.27 no.12
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• pp.1155-1162
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• 2000

ISO/IEC 14598-4(소프트웨어 제품의 구매자 평가 지침)는 소프트웨어 평가에서 무결성 수준의 중요성을 전제로 품질특성의 우선순위를 제시하고 있다. 그러나 이러한 제시는 현실에 적용한 것이 없는 이론적인 것이다. 본 연구에서는 ISO/IEC 14598-4에서 제시한 무결성 수준에 따른 품질특성의 중요도가 타당성이 있는지를 실증하였다. 중요도 산출을 위해 15명을 면담 조사하였으며, 이는 중요도 계산을 위한 AHP를 활용하기에 충분한 표본의 개수이다. 본 연구결과와 ISO/IEC 14598-4에서 제시한 품질특성의 중요도 순위는 일부가 상이하게 나타났다. 또한 척도를 이용한 소프트웨어 품질경영을 시작할 때 통상적으로 권고되는 척도의 수 범위(최소 4개~최대 8개) 내에서 무결성 수준에 관계없이 동일한 척도가 선정되었다.

• Journal of Korea Society of Industrial Information Systems
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• v.7 no.1
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• pp.1-9
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• 2002

Though Quality Management(QM) is key determinant for corporate success as shown in Jappanese cases, however, its performance wasn't translated into the context of profitability, which is a good managerial means. Meanwhile the quality cost theory is a different attempt to measure the quality management performance with a financial scale, which doesnot have a reasonable measure. This study suggests a new approach to measure the performance of quality management using ABC(Activity-based Costing), and explains its usefulness with a case study.