• Journal of Korean Society for Quality Management
• /
• v.28 no.3
• /
• pp.104-113
• /
• 2000

In this paper, we present a useful system to manage the quality documents, using the concept of hypertext in HANGUEL wordprocessor, In order to develop this system, we classify all manuals, procedures and forms into files. A relationship chart of these files is constructed and files are hyperlinked according to this chart. We apply this quality document management system using hyper- text to a small precision manufacturing firm by analyzing its all kinds of quality documents. We confirm that this system effectively reduces the handling time of quality documents and supports revising task of quality documents with consistency.

• Journal of Korean Society for Quality Management
• /
• v.27 no.4
• /
• pp.95-113
• /
• 1999

This paper is to propose an evaluation model of quality system using the concept from the evaluation method of each stage in QFD(Quality Function Deployment). The data of the performance level and weights for the quality system and the job on quality loop in each enterprise has been obtained from the 8 experts who are in charge of quality system construction. Here, the weights were computed by means of the eigenvector method. In this paper, we can acquire the evaluated score for the present level of the quality system. This method will help to manage and improve the quality system. We show the efficiency of this method by illustrating case studies.

• Proceedings of the Korean Society for Quality Management Conference
• /
• 2006.11a
• /
• pp.73-78
• /
• 2006

In Modern Industrial Society, Service industry are became more important and larger. It is necessary in Serve industry that Service Quality system(SQS) which is as like Total Quality Management system. In this appaer, we propose Service Quality System Model which is compose Monitoring-Analysis-Validate-Improve-Control(MAVIC). Specially Monitoring-Analysis are measured and analysis by using SERVQUAL model.

• Journal of Korean Society for Quality Management
• /
• v.23 no.2
• /
• pp.122-143
• /
• 1995

The purpose of this paper is to analysis of some factors of CIM systems which influence on the quality in our business. Through the influential factors from analysing preliminary inquiry, we surveyed the effects of CIM systems. In conclusion, we have proved that there are many differences in view of quality between the business adopted this system and the other not adopted this.

• Journal of Korean Society for Quality Management
• /
• v.27 no.1
• /
• pp.111-134
• /
• 1999

Although the role of information system has been rapidly increasing in modern management, there have been few researches on the quality assurance in information system. This paper suggests how to apply quality function deployment(QFD) to information system development in order to build up user-centered quality assurance system. The main focus of the paper is how to design the linkages between management strategy, information systems, and the users using quality function deployment.

• Information Systems Review
• /
• v.9 no.2
• /
• pp.169-187
• /
• 2007

This study is to propose the characteristics that a desirable quality, especially usability, evaluation method of hospital information systems(HIS) should possess. This study reviews the literature recently published in the academic journals which are in the Science Citation Index or registered by the Korean Research Foundation. Especially, the International Journal of Medical Informatics was the valuable source, providing almost 20 literature. The results reveal the need to develop a domain-specific usability evaluation method that reflects the uniqueness of hospital industry. The results show user-centeredness and context-orientedness are the indispensible characteristics of a HIS quality evaluation method too.

• Journal of the Korean BIBLIA Society for library and Information Science
• /
• v.22 no.1
• /
• pp.301-331
• /
• 2011

This study aims at investigating ways to enhance the efficiency of knowledge management systems in research institutes. This study analyzes the current state of knowledge management systems, changes in users' perception, and the use of knowledge management systems in Daedeok Science Park, and suggests improvement measures. This study reviews previous studies and employs a survey for case studies. This study also conducts log data analysis of knowledge management systems to investigate the current state of system use. The questionnaire asks about the interest in knowledge management, evaluation and rewards of knowledge contribution, quality of knowledge, and the level of utility. This study tests hypothesis and analyzes the frequencies. This study finds that the interest and use of knowledge management system have been remarkably dropped, and also reveals that maintaining reward systems and diverse rewarding systems are required.

• Product Safety
• /
• no.2 s.146
• /
• pp.36-39
• /
• 2006

• The Monthly Technology and Standards
• /
• s.58
• /
• pp.51-53
• /
• 2006

• IE interfaces
• /
• v.7 no.2
• /
• pp.53-59
• /
• 1994