• Title/Summary/Keyword: 편의도

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A Study on the Relationships between the Service Convenience of Restaurant Kiosk and Customer Value, Trust, and Satisfaction (외식업체 키오스크의 서비스 편의성과 고객 가치, 신뢰, 만족과의 관계 연구)

  • Kim, Na-Hyung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.6
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    • pp.187-195
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    • 2020
  • This study examined the relationships between the service convenience of restaurant kiosks and customer value, satisfaction, and trust. To this end, analyses were conducted with adults aged at least 18 years throughout the country who reported that they had used restaurant kiosks at least once over the last year. Information on restaurant kiosks was provided to minimize the possibility of errors in the survey. According to the results, first, the decision-making convenience and the convenience of restaurant kiosks were shown to have significant effects on the customer value. On the other hand, the place convenience and transaction convenience had no significant effect on customer value. Second, customer value was shown to have significant effects on trust and satisfaction. Third, trust was shown to have significant effects on satisfaction. If a restaurant considers kiosks in terms of customer service convenience, not labor cost reduction, they will maintain long-term relationships and enhance their differentiation by increasing satisfaction and trust. This study aims to present differentiated marketing strategies and practical implications of restaurants that have introduced kiosks.

Assessment of Pedestrian Comfort Levels Based on the Microscopic Features of Pedestrian Traffic Flow (보행교통류 시뮬레이션 모형을 활용한 보행편의성 지표의 개발 및 분석)

  • LEE, Joo-Yong
    • Journal of Korean Society of Transportation
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    • v.34 no.6
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    • pp.499-509
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    • 2016
  • The pedestrian traffic flow has more complicated microscopic features than vehicular traffic flow. Without any designated lanes or any guidance, pedestrians naturally move and change their routes in two dimensional domain with ease. Thus the assessment of pedestrian comfort level should be considering the microscopic features of pedestrian flow. This study is aimed at developing pedestrian comfort criteria based upon pedestrian flow simulation model. This study suggests three criteria to determine pedestrian comfort level; the deviation of route, the acceleration of walk, and the number of collision. Each criterion, which can address the unique walking patterns of pedestrian flow, is represented as each different function with respect to traffic flow rate. The criteria can be the additional indicators to determine the level of service of pedestrian flow together with traffic flow rate and walking speed.

Evaluation of Shape Parameter Effect on the J-R Curve of Curved CT Specimen Using Limit Load Method (한계하중법을 이용한 Curved CT 시험편의 파괴저항곡선에 미치는 형상변수 영향 평가)

  • Shin, In Hwan;Park, Chi Yong;Seok, Chang Sung;Koo, Jae Mean
    • Transactions of the Korean Society of Mechanical Engineers A
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    • v.38 no.7
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    • pp.757-764
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    • 2014
  • In this study, the effect of shape parameters on the J-R curves of curved CT specimens was evaluated using the limit load method. Fracture toughness tests considering the shape factors L/W and $R_m/t$ of the specimens were also performed. Thereafter, the J-R curves of the curved CT specimens were compared using the J-integral equation proposed in the ASTM (American Society for Testing and Materials) and limit load solution. The J-R curves of the curved CT specimens were also compared with those of the CWP (curved wide plate), which is regarded to be similar to real pipe and standard specimens. Finally, the effectiveness of the J-R curve of each curved CT specimen was evaluated. The results of this study can be used for assessing the applicability of curved CT specimens in the accurate evaluation of the fracture toughness of real pipes.

Consequentiality and Hypothetical Bias in Contingent Valuation Method: An Experimental Investigation (가상가치평가법에서의 결과수렴성과 가상편의)

  • Lee, Jinkwon;Hwang, Uk
    • Environmental and Resource Economics Review
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    • v.29 no.1
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    • pp.1-22
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    • 2020
  • While contingent valuation method (CVM) has been widely used for non-market valuations, it has been argued that it may suffer from hypothetical bias. However, if CVM respondents believe that their responses could affect the real consequence, the method could satisfy consequentiality. If a CVM satisfies a sufficiently high consequentiality, hypothetical bias could disappear as shown by some previous studies. In this study, we experimentally compare the willingness to pay (WTP) for donation of a relatively high consequentiality group with that of a relatively low consequentiality group for Korean university students. We find that both the existence probability and the size of hypothetical bias are lower for the high consequentiality group. This result implies that a CVM for a real policy including environmental policies could be free from hypothetical bias because its consequentiality would be relatively high, and warrants a future field study investigating the effect of consequentiality on hypothetical bias.

Importance Factor Analysis on Transfer Facilities by Considering Characteristics of Urban Railway Station (도시철도역사의 유형별 특성을 고려한 환승시설의 중요도 분석)

  • Kim, Hwang Bae;Ahn, Woo-Young;Lee, Sang Hwa
    • Journal of Korean Society of Transportation
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    • v.32 no.5
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    • pp.487-496
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    • 2014
  • Much research has been actively done so far on the inconvenience of each urban railway station; however, Research is on importance factor analysis on transfer facilities by considering characteristics of railway stations is relatively insufficient. In this study, a novel method of finding causality between transfer facilities(movement, information, comfortability, etc,) in terms of demands and platform types is provided by using SEM(Structural Equation Model). The results of SEM analysis show that a large demand transfer station if combined with island and segregate platform types, has a higher importance factor with respect to information facility, movement facility position and comfortability. In addition, a medium demand transfer station if combined with separate and separate platform types has a higher importance factor with respect to information facility, movement facility and comfortability.

A Study on the Ease of Use of Open Source-based Knitting Machine User Interface Design (오픈소스기반 니팅기 사용자 인터페이스 디자인 사용편의성에 관한 연구)

  • Jo, Jae-Yoon;Nam, Won-Suk;Jang, Joong-Sik
    • Journal of the Korea Convergence Society
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    • v.11 no.3
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    • pp.187-194
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    • 2020
  • This paper is a study to improve the usability due to the commercialization of open source-based knitting machines. Based on the analysis, FGD was conducted to derive considerations and to evaluate the evaluation factors based on the derived contents. Based on the evaluation principles derived, tasks were created for each UI (user interface) situation to measure execution time and error frequency. The analysis results show that model C has the highest user-friendliness in terms of learning, conciseness, cognitive fitness, convenience, state maintainability, and intuition. Ease of use will be improved.

Bias correction of radar rainfall estimates for improvement of rainfall estimation accuracy in shared river between North and South Korea (남북 공유하천 강수량 추정 정확도 향상을 위한 레이더 강수 편의보정 방안 연구)

  • Son, Chan-Young;Jang, Cheol-Ho;Ban, Woo-Sik;Ahn, Je-Sik
    • Proceedings of the Korea Water Resources Association Conference
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    • 2019.05a
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    • pp.300-300
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    • 2019
  • 남북공유하천인 북한강 및 임진강 유역 남측에는 평화의 댐, 군남댐이 치수목적으로 건설되어 운영되고 있으나 북측의 기상 및 수문정보 획득이 불가하여 홍수대응에 불확실성이 높으며 공유하천상류 북측댐 방류패턴에 많은 영향을 받고 있다. 특히 접경지역 남측에 위치한 군남댐은 상류에 있는 황강댐에 비해 저수용량이 작고 우리나라 최북측 수위관측지점(필승교)에서 군남댐까지의 홍수도달시간은 1시간 이내로 예 경보 등 사전 대응에 한계가 있어 북측의 정보가 무엇보다 중요하다. 북측 강우상황 파악 및 위기대응 능력 강화를 위하여 실제 K-water는 기상청 관할 레이더(광덕산)를 활용한 접경지역 댐 유역 강우추정 및 홍수분석 체계를 구축하여 현업에 활용 중이나 실제 관측 강우량 대비 정량적인 차이를 보임에 따라 황강댐 방류 규모 및 군남댐 유입량 예측에 많은 한계가 있다. 따라서, 본 연구에서는 보다 정확한 임진강 상류 북측 강수량 추정을 위하여 기상청 관할 광덕산 레이더에서 얻어지는 군남댐 유역의 추정 강수량(Radar-AWS Rainrate; RAR)에 대하여 통계적 편의보정을 수행하였다. 본 연구에서 적용한 통계적 편의보정기법은 '확률분포형을 활용한 기법', '매개변수적 기법', '비매개변수적 기법' 등 크게 3가지로 구분할 수 있으며 세부적으로 총 11가지 기법을 적용하여 분석을 수행하였다. 분석결과, 일부 기법을 제외하고는 보정 전에 비해 정량적으로 레이더 강수량의 정확도가 향상된 것으로 나타났으며 특히 매개변수적 편의보정기법이 우수한 결과(결정계수: 0.9898)를 보였다. 비매개변수적 편의보정기법은 상대적으로 관측자료가 적어 과거기간에 발생하지 않은 이상치가 발생할 경우 비현실적인 강수로 편의보정되므로 충분한 자료가 축적된 이후 활용가능할 것으로 판단된다. 본 연구의 결과는 북한댐 수문 운영패턴 예측, 접경지역 홍수모의 및 홍수대응 등 치수적인 측면에서 활용도가 높을 것으로 판단된다.

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Development of Climate Data Management System Based on Satellite Imagery for Asia-Pacific Regions (아시아-태평양 지역 대상 위성영상 기반 기후 자료 관리 시스템 개발)

  • Park, Jihoon;Park, Kyungwon;Jung, Imgook;Cho, Wonil
    • Proceedings of the Korea Water Resources Association Conference
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    • 2019.05a
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    • pp.23-23
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    • 2019
  • 본 연구의 목적은 아시아-태평양 지역을 대상으로 위성영상 기반 고해상도의 신뢰성이 있고 쉽게 접근할 수 있는 강수 자료를 제공하는 데 있다. 본 연구에서 개발한 기후 관리 시스템은 총 3가지의 위성자료(원시위성자료, 편의보정한 위성자료, 공간상세화한 위성자료)를 제공한다. 위성자료의 공간해상도는 $0.1^{\circ}$, $0.05^{\circ}$이며, 시간해상도는 1 day이다. 비교적 신뢰성이 높은 기후 자료가 구축된 한반도를 대상으로 위성영상 편의보정, 공간상세화 기법을 검증하고, 개발한 기법을 아시아-태평양에 위치한 바누아투에 적용하여 기후 자료를 생산하였다. 원시위성자료는 TRMM (Tropical Rainfall Measurement Mission) 위성과 GPM (Global Precipitation Mission) 위성을 사용하여 구축하였다. 편의보정은 GRA-IDW (Geographical Ratio Analysis-Inverse Distance Weighted), GRA-Kriging, QM (Quantile Mapping) 기법을 검토하여 본 연구에 적합한 알고리즘을 개발하고 이 중 최적의 결과를 보여주는 GRA-IDW 기법을 최종적으로 선정하였다. 공간상세화는 PRISM (Parameter-elevation Regressions on Independent Slopes Model)을 선정하여 수행하였다. 원시위성자료를 검증한 결과를 살펴보면 상관계수는 1998년부터 2017년까지 0.775로 비교적 정확도가 높게 나왔다. bias 값은 원시위성자료 값이 지상관측자료보다 과대추정하는 것으로 나타났다. 최종적인 편의보정 기법으로 GRA-IDW 기법을 선정하여 편의보정한 위성자료를 생산하였다. 공간상세화한 위성자료를 검증한 결과를 앞서 분석한 원시위성자료, 편의보정한 위성자료와 비교하면, 공간상세화를 수행하기 전보다 상관계수는 다소 작아지고, RMSE는 커지는 것으로 나타나나 그 차이가 크지 않아 공간상세화한 위성자료를 응용분야에 직접 사용할 수 있을 것으로 분석된다. 본 연구를 통해 개발된 기법을 활용하면 아시아-태평양에 신뢰성 있는 기후 관측 자료를 제공할 수 있다. 향후 본 연구에서 선정한 대상지역 이외에 기상관측소의 수가 희박하고 불균등하게 분포하고 있는 아시아-태평양 지역에 본 과업에서 개발한 시스템을 적용하여 신뢰성 있는 기후 자료를 제공할 수 있을 것으로 사료된다.

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A study on Competitiveness Analysis of Incheon Port Logistics Network (인천항의 물류네트워크 경쟁력 분석에 관한 연구)

  • Kim, Byung-Il;Yoo, Hong-Sung;Suh, Jae-Hwan
    • Journal of Korea Port Economic Association
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    • v.25 no.2
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    • pp.177-200
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    • 2009
  • This study extracted the major attributes of the competitiveness of services provided by port logistics networks from previous research and interviews with experts and, based on the attributes, analyzed the effects of change in the competitiveness of the Incheon Port. According to the results, services provided by port logistics networks were divided into facility conveniences, access conveniences, and decision conveniences. In the results on the integrated value of the competitiveness of logistics network among ports, competitiveness was high in order of Busan Port>Qigndao Port>Tianjin Port>Dalian Port>Incheon Port. Particularly in the results of scenario analysis, with the elevation of one or two factors of logistics network service, the Incheon Port was even inferior to the Dalian Port, which had the lowest competitiveness among the ports compared. In the results of reversed fuzzy analysis, the Incheon Port could maintain equal competitiveness with the Dalian Port by raising the service level of the logistics network by 25% for facility conveniences, by 8% for access conveniences, and by 1% for decision conveniences.

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A Study on the Lunch Box Promotion of Convenience Store by Commercial Areas (상권별 편의점 도시락 판매 전략에 관한 연구)

  • Choi, Sung-WooK;Shin, Yong Jae
    • Journal of Digital Convergence
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    • v.17 no.6
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    • pp.77-91
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    • 2019
  • In order to establish a sales strategy for convenience store lunches, this study conducted analysis using association rules based on POS data obtained from convenience stores located in four commercial districts. For this purpose, the data used in the analysis were divided into the time zones from 6:00 am to 8:00 pm, 17:00 pm to 19:00 pm, and the convenience stores according to the commercial areas. As a result of the analysis, it was found that products that were sold together with a lunch box were mainly made of products that could be eaten together with lunch such as milk, beverage, and cotton. However, it was confirmed that there were differences in the types and numbers of the products that were sold together with the lunch boxes of the morning time and the afternoon hours for the other products. These results and approaches are expected to contribute to finding and responding to the needs for goods and services that change as well as convenience stores as well as sociocultural changes.