• The Journal of the Convergence on Culture Technology
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• v.10 no.5
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• pp.381-388
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• 2024

This study aimed to examine the effect of incivility experience, workplace friendship, job-esteem on nursing performance of hospital nurses. The participants were 135 university hospital nurses, and data collection was performed from December 14 to December 20, 2023. The collected data were analyzed using descriptive statistics, independent t-test, one-way ANOVA, pearson's correlation coefficients, and multiple regression analysis. The main factors influencing the participants' nursing performance were job-esteem (β=.60, p<.001) and type of work shift(β=.19, p=.015). The overall explanatory power of the model was 52.7%. Therefore, as an alternative for improving nursing performance it is essential to enhance nurses' job-esteem, it is necessary for nursing managers and institutional level to work on the improve the nursing image and professional status.