• Title/Summary/Keyword: 쿠폰 이용비용

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The Effect of Costs of Coupon on Consumer Satisfaction (쿠폰 종류에 따른 쿠폰이용비용과 소비자 만족에 관한 연구)

  • 김소연;여정성
    • Journal of the Korean Home Economics Association
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    • v.42 no.7
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    • pp.73-88
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    • 2004
  • The purpose of this study was to understand how consumers perceive the costs of couponing by coupon types and to suggest ways in which coupons should be developed to contribute to consumers' welfare. Costs/benefits of coupons as the most close antecedent variable included the following 8 constructs: searching costs, clipping costs, storing costs, extra expenses, substitution costs, pressure of holding, uncomfortable feelings, and regrets. Since it was hypothesized that the cost of couponing differs by coupon type, four coupon-types were examined: homepage coupon, E-mail coupon, DM coupon, and newspaper/magazine coupon. Data for this research were collected through 732 responses to a self-administered survey of consumers who had used all four types of coupons requesting participation from members of Internet survey firm. The conclusions of this research can be summarized as follows: (1) Women preferred off-line coupons but men preferred on-line coupons. In addition, consumers in Seoul were more familiar and satisfied with on-line coupons than consumers in other regions. (2) Among constructs of costs, consumers perceived regrets, pressure of holding, and substitution costs highly. Differently from previous studies, consumers perceived searching costs and clipping costs to be less important than other costs. (3) Storing costs, pressure of holding, and uncomfortable feelings were higher in off-line coupons, whereas clipping costs, extra expenses, and substitution costs were higher in on-line coupons. (4) In general, most constructs of costs in using homepage and newspaper/magazine coupons were higher than those of E-mail and DM coupons. (5) Cost perception was negatively related to coupon satisfaction at coupon, except newspaper/magazine coupon which was the least satisfactory coupon, regardless of costs (6) Consumers were more satisfied with direct-distribution coupons such as E-mail and DM coupons than public-distribution coupons such as homepage and newspaper/magazine coupons.

A Study on the Effect of Brand Familiarity and Brand image on Intending Purchase and Revisiting by Coupon Property. -Focused on Chicken Speciality Store- (쿠폰특성에 따른 브랜드 친숙도와 브랜드 이미지가 구매 의도와 재 방문 의도에 관한 연구 - 국내 치킨 산업을 중심으로 -)

  • Shin, Gun-Chu;Jang, Jae-Nam
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.1
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    • pp.295-306
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    • 2010
  • The company have get the most out of coupon that is very useful to draw on consumer with sensitive the price, low the br loyalty to induct the direct buying intention. The effect of the coupon is a hard fact to an aid of working out successful strategy by the results that many scholar studied for long time. But the results of research was centered upon examining to influence br image company's sales, gains for guessing exchange action of coupon. Antecedent researches of our country is a lot of coupon combination discount card for drawing on revisiting making new consumer. The purpose of the study is to identify how to influence br familiarity br image into intending purchase revisiting by coupon property. In this study, collage man, worker located in Seoul Kyunggi province were sampled by convenience sampling. As a result, Br familiarity br image affect affirmatively intending purchase revisiting by coupon property.

Tag-Billboard를 활용한 유비쿼터스 공간제휴 네트워크 비즈니스 모델 개발

  • Lee, Gyeong-Jeon;Lee, Hyeon-Seok
    • Proceedings of the Korea Inteligent Information System Society Conference
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    • 2007.11a
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    • pp.412-420
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    • 2007
  • 기존의 물리 공간과 제품은 RFID태그를 통해 원래의 사용 용도 이외의 매체로서의 기능을 갖게 되고, 이러한 매체 기능의 추가는 제휴 마케팅의 기반이 될 수 있다. 본 논문에서는 누구나 쉽게 RFID 태그부착 공간 제공자로 참여하여 물리적 공간의 트래픽을 전자적 트래픽으로 전환시켜 수익을 창출하는 경제활동을 가능케 하는 방법을 제안하며, 이러한 방법을 응용한 쿠폰 네트워크 비즈니스 모델을 제시하고 실제 작동할 조건을 분석하였다. 제안하는 비즈니스 모델과 방법을 통해 공간을 이용하여 비즈니스를 하고자 하는 기업과 공간제공자 간의 연결을 쉽게 하여 기업의 물리적 접점 확대와 공간제공자의 참여를 상대적으로 낮은 비용으로 실현시킬 수 있고, 공간소유자가 자신의 이익을 위해 하는 제휴 활동이 유비쿼터스 사회 인프라 확산을 촉진시키게 되도록 설계함으로써 불특정다수에 의한 빠른 RFID 태그 확산과 비용부담의 광범위한 분산을 이룰 수 있다.

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The Effect of Perceived Costs and Satisfactions on Certain Types of Sales-promotions (세일즈프로모션 이용비용 지각과 소비자 만족에 관한 연구)

  • Shin, Min-Kyung;Joung, Soon-Hee
    • Journal of Families and Better Life
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    • v.27 no.1
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    • pp.31-44
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    • 2009
  • The purpose of this study was to understand how consumers perceive the costs of using certain types of sales-promotions and to suggest ways in which sales-promotions should be developed to contribute to the consumers' welfare and the development of Marketing Strategy. The sufficiency of the consumers' desire was essential to new and creative sales-promotion strategy. This study investigated the perceived costs of using timely opportunity costs, extra expenses, substitution costs, uncomfortable feeling, regrets and economical and psychological satisfactions on certain types of sales-promotions such as off line, coupon, packed items, collection and on line, and event. In the study results on the perceived costs of using certain types of sales-promotions, off line sales-promotions were perceived more than substitution costs, extra expenses, regrets and on line sales-promotions were perceived more than timely opportunity costs. These results were caused by immediately using off line sales-promotions and becoming a member of on line sales-promotions. In the research result on the perceived costs of using certain types of sales-promotions and economical satisfactions, off line sales-promotions exhibited positive relations with substitution costs of coupon and extra expenses, regrets of packed items and collection about economical satisfactions. On line sales-promotions exhibited positive relations with extra expenses and regrets about economical satisfactions. The research results on the perceived costs of using certain types of sales-promotions and psychological satisfactions, off line sales-promotions exhibited positive relations with timely opportunity costs of coupon and collection about psychological satisfactions. On line sales-promotions exhibited positive relations with substitution costs about psychological satisfactions. These results were caused by the feeling of leisure time as the consumer played games or hobbies. This study proposes an approach in the context of sales-promotion with some suggestions and thoughts.