• The Journal of the Korea Contents Association
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• v.20 no.10
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• pp.25-34
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• 2020

Community question and answering service is one of the main sources of information and knowledge in the Web. The quality of information in question and answer documents is determined by the clarity of the question and the relevance of the answers, and the readability of a document is a key factor for evaluating the quality. This study is to measure the quality of documents used in community question and answering service. For this purpose, we compare the frequency of occurrence by vocabulary level used in community documents and measure the readability index of documents by institution of author. To measure the readability index, we used the Dale-Chall formula which is calculated by vocabulary level and sentence length. The results show that the vocabulary used in the answers is more difficult than in the questions and the sentence length is longer. The gap in readability between questions and answers is also found by writing institution. The results of this study can be used as basic data for improving online counseling services.

• Journal of The Korean Association of Information Education
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• v.22 no.1
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• pp.159-167
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• 2018

In this study, we have developed an online learning community site using Humhub social network software and promote social constructive learning through the questions and answers in subject specific learning groups. By accumulating learning contents which consist of questions and answers about specific topics, learners can acquire knowledge by searching relevant topics and questions and can create and reconstruct knowledge as well as consuming knowledge by participating in self-regulated learning community. We have developed a mathematical editor feature which enables users to enter mathematical expression such as equations and greek characters. Online learning community sites can be used for inquiry based information education.