• Title/Summary/Keyword: 치료사 만족도

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The relations between dental care compliance and service satisfaction of patients depending on dental hygienists' communication patterns perceived by patients (환자가 인식한 치과위생사의 의사소통유형에 따른 치료지시이행과 치과서비스 만족도의 관계)

  • Kim, Seon-Yeong
    • Journal of Korean society of Dental Hygiene
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    • v.17 no.5
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    • pp.943-955
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    • 2017
  • Objectives: This study aims to suggest the future direction to improve dental hygienists' competencies to communicate with patients to increase the compliance and dental service satisfaction, based on the analysis of survey data given to patients on dental hygienists' communication patterns with patients. The findings of this research is aimed to serve as the basic data for future researches on related area. Methods: A survey was conducted to ordinary people with experiences of receiving dental treatment in Gwangju and Jeonnam from July 29th 2017 to September 10th 2017. 224 copies of the questionnaire were used for final analysis. Results: The scores of each communication pattern (informative, friendly, and authoritative patterns) of dental hygienists perceived by research subjects were as follows: $3.76{\pm}0.76$, $3.47{\pm}0.62$, and $2.64{\pm}0.70$ respectively. In the effects of communication patterns on the compliance of patients, it was found that the informative communication pattern (${\beta}=0.227$, p=0.008) and friendly communication pattern (${\beta}=0.216$, p=0.012) had positive (+) effects. Conclusions: Thus, the results of this study verified that dental hygienists' communication patterns are important elements affecting patients' compliance and their satisfaction. For the smooth patient-centered bilateral communications, it will be necessary to continuously develop educational programs related to dental hygienists' communication, and also to have continuous researches targeting patient groups for the comparison to meet dental service satisfaction.

Meta-analysis of Factors Influencing Job Stress of Occupational Therapist in Korea (국내 작업치료사의 직무스트레스에 영향을 미치는 변수에 대한 메타분석)

  • Shim, Sun-Hwa;Kim, Eun-Joo;Park, Eun-Young
    • The Journal of Korean society of community based occupational therapy
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    • v.10 no.1
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    • pp.1-15
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    • 2020
  • Objective : The purpose of this study is to investigate the factors affecting occupational therapist's job stress through meta-analysis. Methods : In order to achieve the purpose of the study, 15 studies that examined job stress of occupational therapists were selected for analysis. The general characteristics of individual papers and the magnitude of the effect of related variables on job stress were calculated. The effect size of related variables on job stress and sub-factors (Fisher z) were calculated. Results : The results were found that the effect size on job stress was not significant in the variables of education level, salary and age. The largest effect size was found to be turnover intention (ES=1.161). There was no significant effect size in sub-factors of interpersonal conflict, organization system and insufficient job control. There was a significant effects in physical environment, lack of reward, job insecurity, job demand and occupational climate. Conclusion : The results of this study were suggested that an approach depending on sub-factors is needed to reduce job stress of occupational therapists. Satisfaction, burnout, and self-efficacy, which are psychological factors, are considered to be needed a program for psychological empowerment in order to reduce the job stress of the occupational therapist with a medium effect size according to individual sub-factors.

Development of smartphone-based voice therapy program (스마트폰기반 음성치료 프로그램 개발연구)

  • Lee, Ha-Na;Park, Jun-Hee;Yoo, Jae-Yeon
    • Phonetics and Speech Sciences
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    • v.11 no.1
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    • pp.51-61
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    • 2019
  • The purpose of this study was to develop a smartphone based voice therapy program for patients with voice disorders. Contents of voice therapy were collected through analysis of mobile contents related to voice therapy in Korea, experts and users' demand survey, and the program was developed using Android Studio. Content needed for voice therapy was collected through analysis of mobile contents related to voice therapy. The user satisfaction evaluation for application was conducted for five patient with functional voice disorders. The results showed that the mobile contents related to voice therapy in Korea were mostly related to breathing, followed by voice and singing, but only 13 applications were practically practiced for voice therapy. Expert and user demand surveys showed that the patients and therapists both had a high need for content that could provide voice training in places other than the treatment room. Based on this analysis, 'Home Voice Trainer', an smartphone based voice therapy program, was developed. Home Voice Trainer is an application for voice therapy and management based on Android smartphones. It is designed to train voice therapy activities at home that have been trained offline. In addition, the records of voice training of patients were managed online so that patients can maintain voice improvement through continuous voice consulting even after the end of voice therapy. User evaluations show that patients are satisfied with the difficulty and content of voice therapy programs provided by home voice trainers, but lack of a portion of user interface, such as the portion of home button and interface between screens. Further study suggests the clinical application of home voice trainer to the patients with voice disorders. It is expected that the development study and the clinical application of smart contents related to voice therapy will be actively conducted.

A Study on Validity of the Korean Version of the Assessment of Life Habits (LIFE-H 1.0) in Children (아동용 참여평가도구 한글판 Life Habits Assessment(LIFE-H 1.0)의 타당도 연구)

  • Woo, Ye-Shin;Lee, Ye-Jin;Kim, Yeon-Ju;Kang, Jae-Won;Park, Hae Yean
    • Therapeutic Science for Rehabilitation
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    • v.6 no.2
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    • pp.59-70
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    • 2017
  • Objective: It is important to assess the participation and understand the characteristics of participation for setting goal of the child's treatment and strengthening participation. In this study, we verified the validity of the LIFE-H 1.0, so that domestic occupational therapists can systematically evaluate children's participation. Methods: This study was conducted for about 2 months from February to April 2016 in 47 children with disabilities and non-disabled children. We divided the children into two groups aged 0-4 years and 5-13 years old and conducted a self-report questionnaire to parents. The collected data were verified by SPSS(Statistical Package for Social Science) statistical analysis program. Results: There was no difference between the two groups in general characteristics. In comparison of two groups, a significant difference(p<.05) was found in the LIFE-H 1.0 total performance and satisfaction score and the high discriminant validity was verified. Conclusion: The ultimate goal of occupational therapy is to increase participation. Therefore, the occupational therapist must be able to assess the level of participation and than set the goal of intervention. This study confirms the high level of validity and expects that Korean version of LIFE-H 1.0 will be widely used in clinical field and research.

Development and Effectiveness Evaluation of Acupressure Bed with Variable Type Bogie (변동형 대차 구동방식의 지압 침대 개발 및 유효성 평가)

  • Heo, Sung-Phil;Park, Se-Jin;Ahn, Do-Hyun
    • Journal of Korea Society of Industrial Information Systems
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    • v.25 no.6
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    • pp.47-54
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    • 2020
  • The acupressure is a treatment that applies pressure to certain parts of the body and has been mainly used for pain relief in the field of oriental medicine. However, the treatment effect is often different depending on the practitioner's ability, experience, and physical strength, so standardized acupressure is needed. In this regard, the equipment is being released, but this is mainly a rolling massage method, which reduces energy concentration and poses a risk of injury. Therefore, in this study, a device that provides vertical acupressure based on variable bogie (wheel truck) was implemented. As a result of experimenting with load and body pressure distribution and desirability to validate the device's bearing pressure, the acupressure rod held up to 150kg, the body pressure ratio was measured lower than the body pressure ratio of the comparison item in section 0%

A Survey of University Students' Perception of Kindness over Dental Staff in Using Dental Care Services in an Area (일부지역 대학생의 치과의료서비스 이용시 의료진의 친절인식정도 조사)

  • Lee, Chun-Sun;Lee, Kyung-Hee
    • Journal of dental hygiene science
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    • v.10 no.6
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    • pp.473-479
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    • 2010
  • This study purposed to survey D university students' perception of kindness in their use of dental care services in an area of Gyeonggido. For this purpose, we conducted a questionnaire survey of 502 students from October 2, 2008 to March 6, 2009 and analyzed the data. Results obtained from this study are as follows. 1. Of the subjects, 71.3% were female, 67.7% were at the age of 20 or younger, and 89.2% had experience in visiting a dental clinic. Among the subjects who had experience in visiting a dental clinic, 31.1% replied that they were highly interested in oral health, and to the question on the selfperceived current oral health condition, 35.1% replied that there was something wrong in their oral health condition. 2. With regard to correlation between general characteristics and interest in oral health, 79.9% of the male subjects and 83.2% of the female ones were highly interested in oral health. According to age, interest in oral health was highest among those aged 26 or older 92.0%. 3. With regard to correlation between general characteristics and oral health condition, if the presence of dental caries or periodontal disease was considered an indicator of poor oral health, 66.0% of the male subjects and 70.9% of the female ones appeared unhealthy, 72.0% of students aged 26 or older showed satisfaction. 4. The most frequent reason for not visiting a dental clinic was 'Not sick' 34.6%, and among those who had experience, the most frequent reason for visiting was 'To get treatment of sick teeth' 63.0%. With regard to the perceived kindness of dentist and dental hygienist, 40.6% and 45.8% of the subjects, respectively, were highly satisfied. The most frequent reason for satisfaction was 'Comfortable with patient reception' 34.4% and the most frequent reason for dissatisfaction was 'Explain treatment insufficiently' 30.7%. 5. As to perceived kindness according to gender, 60.9% of the male subjects and 56.1% of the female ones were satisfied with dentist's kindness, and 66.9% and 59.6%, respectively, were satisfied with dental hygienist's kindness. According to age, 62.5% of students aged 26 or older showed satisfaction with dentist's kindness and 78.3% of them with dental hygienist's kindness. 6. As to perceived kindness according to correlation between interest in oral health and current selfperceived oral condition, the kindness of dentists(68.0%) and hygienists(67.8%) was perceived higher when interest in oral health was high and not very interested and the kindness of dentists(50.0%) and hygienists(66.78%) when selfperceived oral condition was healthy, and the difference was statistically significant (p<.022 and p<.023, respectively).

Changing Direction In Nursing Education - Primary and Transcultural Nursing Care (간호교육 초점의 변화-1차 건강간호와 초 문화적 간호-)

  • Leininger Medeleine
    • The Korean Nurse
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    • v.16 no.4 s.90
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    • pp.58-67
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    • 1977
  • 미국에서는 2가지 중요한 움직임이 일어나고 있다. 즉 간호의 문화적 교류와 1차 건강 간호의 움직임이다. 이것들은 모두가 간호 교육과 실제를 증진시키는데 놀랍고, 도전적이며, 유망한 발전이다. 그들은 효과적이고 성공적인 간호원을 준비시키는 간호 지도자들에게 새롭고 무거운 책임을 지우고 있다. 따라서, 우리는 교육적 노력과 실제의 영향을 지도해 줄 수 있는 체계적인 평가와 조사연구가 필요하다는 것을 인식한다. 1차 건강 간호와 간호의 문화적 교류는 일반적 의사의 접근법으로 간호와 건강관리의 관심사에 대해 인류를 도와준다. 이 둘 모두가 인류의 다양한 요구를 만족시킬 수 있는 문화적 생활양식과 지역사회에 기초를 두어야 한다. 이 둘은 기타 간호와 타 건강관리 제공자의 일반적인 건강사업 및 치료사업과 통합되어야 한다. 의심할 여지도 없이 이 둘은 질병예방, 건강증진에 대한 통합적인 접근법과 원기 회복을 위한 건강수행을 위하여 지역적이고 국내적이며 세계적인 건강관리 체제와 실제의 일부분이 되야 한다. 전문적인 간호원은 세계에서 가장 규모가 큰 건강관리 제공자로서 급속히 나타나는 세계 건강 문화 속의 인류를 위하여, 우수한 건강 관리를 개선하고 유지할 수 있는 상당한 잠재력과 도전성을 지니고 있다.

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A Study on the Dementia Prevention Program Using Augmented Reality (증강현실을 이용한 치매예방 놀이 프로그램 연구)

  • Lee, Myung-Suk;Chio, Hea-Won
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2020.01a
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    • pp.189-192
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    • 2020
  • 본 논문은 요양원·요양병원에 입원한 노인들을 위한 실행능력중심 기능성 스마트 게임기기 및 데이터를 관리할 수 있는 시스템을 개발하고자 한다. 시스템은 증강현실 기반의 스마트맵, 동작 감응형 스마트 스틱, 스마트 명령과 연동하는 로봇, 이러한 게임 콘텐츠로 동작되는 모든 기기에서 나오는 데이터를 수집·관리·분석하는 정보 측정 및 분석 시스템으로 동작되는 시스템을 설계하였다. 이 시스템을 통해 한국이나 일본의 노인병원에서 간절히 필요로 하는 요양보호사 없이 노인들끼리 셀프 진행 가능하고 재미있는 기능성 콘텐츠의 수요를 만족시켜 줄 수 있을 것이다. 또한 치매와 같이 완벽한 치료가 불가능한 질병에도 증상악화를 늦추는 효과가 있으리라 예상한다. 향후 시스템을 개발하여 직접 실험을 하면서 다양한 데이터 수집을 통해 빅데이터로 활용하여 보다 전문적이고 효율적인 재활을 진행할 것이다.

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Long Term Outcome of Endoscopically Clipping the Upper Part of R4 Sympathetic Block and R4 Sympathetic Block for the Treatment of Palmar Hyperhidrosis (수장부 다한증에서 Clipping에 의한 흉부4번 교감신경절 상부 차단술과 흉부4번 교감신경절 완전 차단술에 대한 장기성적 비교)

  • Choi, Bong-Chun;Kim, Yong-Han;Sa, Young-Jo;Park, Jae-Kil;Lee, Sun-Hee;Sim, Sung-Bo
    • Journal of Chest Surgery
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    • v.40 no.11
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    • pp.752-758
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    • 2007
  • Background: Thoracic sympathetic block surgery is a safe and effective procedure for palmar hyperhydrosis, and this maintains sufficient moisture and prevents compensatory hyperhidrosis. To avoid compensatory hyperhidrosis, the authors performed sympathetic block surgery just above the R4 level to maintain sympathetic tone affecting the caudal area. Material and Method: A total of 71 subjects (45 males and 26 females) were categorized into two groups. Group 1 (31 patients, mean age: 25.5 years) had clips placed both on the upper and lower part of R4 sympathetic ganglion, and group 2 (40 patients, mean age: 25.9 years) underwent clipping of the upper part of R4. Telephone surveys were done to collect data on 8 categories, and the average follow up interval was 24.9 months (group 1) and 18.9 months (group 2). Result: For group 1, 41.9% experienced no sweating and 48.4% re-plied they experienced some sweating depending on the surrounding conditions. Group 2 showed that 60% experienced no sweating and 35% replied they experienced some sweating depending on the surrounding conditions, 58.1% in group 1 experienced sweating right after the surgery, and 40.0% in group 2 experienced the same. Group 1 (38.1%) and group 2 (37.5%) replied they experienced no hand dryness and more patients in group 2 than in group 1 had hand dryness, but without uncomfortable symptoms. 71.0% (group 1) and 62.5% (group 2) replied they had no compensatory hyperhidrosis or related symptoms. One patient in group 1 and two in group 2 reported they regretted undergoing the procedure. The regions of compensatory hyperhidrosis were the back, thigh and chest in group 1 and the group 2 reported the back, chest, and abdomen in the order of frequency. Fewer incidences of the gustatory hyperhidrosis were noted in group 2. Most of the patients were satisfied with their treatment. Conclusion: Clipping the upper part of the R4 ganglion or R4 sympathetic block are both effective for treating palmar hyperhidrosis and these treatments decrease the occurrence or symptoms of compensatory hyperhidrosis. The upper R4 sympathetic block procedure is easier and safer with fewer incidences of gustatory hyperhidrosis and a higher percentage of patient satisfaction.

A study on influence of sleep dental treatment on satisfaction degree and revisit to dental clinics (수면치과치료가 치과환자 만족도 및 재이용에 미치는 영향)

  • Shin, Yoen-Soon;Lee, Jong-Ryol;Min, Kyung-Jin
    • Journal of Korean society of Dental Hygiene
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    • v.9 no.3
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    • pp.415-425
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    • 2009
  • Objectives : In this study, the dental treatment satisfaction degree of the patients, who experienced the sleep dental treatment or non-sleep dental treatment, the revisit rate and the differences among the encouraging intention were compared and analyzed, and the primary factors through which the satisfaction degree of sleep dental treatment has influence on the revisits and the encouraging intention were analyzed, and the proposal was made on clinic management to raise qualitative medical service level on the basis of this study. Methods : The questionnaires filled out by the 202 users of a certain dental clinic located in Pohang-si, Gyeongbuk were analyzed. The frequency analysis and the crosstabulation analysis of the general characteristics of survey participants were carried out, and the satisfaction difference between the sleep dental treatment and the non-sleep dental treatment was identified with the t-test analysis. The multiple regression analysis were carried out to identify the factors through which the sleep dental treatment has influence on the through which the satisfaction degree of sleep dental treatment has influence on the satisfaction degree of the medical service and the revisited dentists. Results : In the medical service satisfaction degree in general, the sleep dental treatment had the higher meaningful value than the non-sleep dental treatment(p<0.05). In the case of the difference in satisfaction degree on each medical service factor, the satisfaction of the sleep treatment group was high in every case, but the meaningful difference showed up in the factors of waiting time, treatment procedure, revisit and the encouraging intention(p<0.01). The revisit to the sleep treatment dental clinic and the recommending dentist increased in proportion to the satisfaction degree of sleep dental treatment, and the Beta value appeared to be 0.337 at the influence of the subordinate variable(p<0.001). As for the influence on the sleep dental treatment satisfaction, the Beta value of the dental hygienist was the highest, marking the value at 0.375(p<0.01). As for the satisfaction of the patients who experienced the sleep dental treatment, the Beta value of the treatment fee was the highest, marking 0.352(p<0.001), in the multiple regression analysis of the revisit and the encouraging intention, and the 0.156 of dentist factor and the 0.152 of treatment procedure and waiting time showed lower regression coefficient(p<0.05). Conclusions : It is assumed that the satisfaction degree of sleep dental treatment, which is carried out as a new dental service has influence on the increase of revisit to the dental clinic as an important factor. But it was disclosed that the high level of treatment fee has the biggest influence on choice of revisit to the dental clinic. In the current medical charge system, the sleep dental treatment appeared to have a big influence on raising the quality of dentists, the satisfaction of patients, the revisit and encouraging intention, and also the roles of the dental hygienist was important. It is assumed that these facts are functioning as the factors that are linked to the increase of revisit and the encouraging intention.

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