• Title/Summary/Keyword: 초기 사용자 경험 단계

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Analysis of the First Time User Experience of the online memorial platform and suggestion of service developments (온라인 장례 플랫폼의 초기 사용자 경험 분석및서비스 개발 제안)

  • Jueun Lee;Jindo Hwang
    • Journal of Service Research and Studies
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    • v.14 no.1
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    • pp.44-62
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    • 2024
  • The development of online funeral services and social issues of eco-friendly funeral culture have raised awareness of the new need for online funeral culture. There have been several attempts to revitalize online funeral services in domestic institutions and companies, but the effect is weak. The purpose of this study is to propose a design that can improve the accessibility and usability of online memorial services by analyzing the usability problem factors through a First Time User Experience analysis of the online memorial platform. Therefore, in this study, in order to identify the problem factors of the online memorial platform, a literature review on the UX, OOBE, and FTUE theories was conducted. The subject of the study was the app 'Memorial'. Before analyzing the First-Time User-Experience, IA was compared and analyzed with other similar services to understand the characteristics of the UX service of the app 'Memorial', which is the subject of the study. In addition, tasks corresponding to the Unpack-Setup/Configure-First Use stage were performed on 10 subjects who had no experience using the online memorial platform. The experimental process was expressed as the UX Curve to identify factors that caused negative experiences. As a result, the major problem factors included unnecessary UI elements, the need for sensitive personal information at the membership stage, and lack of immersion in the service. The improvements included strengthening community functions to facilitate the sharing of emotions and promote smooth communication between users. We proposed UI/UX service developments that enhanced the app by incorporating these insights. In order to verify the effectiveness, serviceability, and value of the developed prototype, an interview with a expert was conducted. The interviewes consisted of three service design experts. This study was conducted to contribute to the quality improvement and activation of the recently emerging online funeral services. The study is significant as it aims to understand the current status of these services and identify the factors necessary to improve service accessibility and usability. Subsequent studies require in-depth user verification of how much the proposed improvement plan affects the actual user experience.

Case Study Analysis of Digital Education Design to Basic Concept Design Trend by Target of Education Needs in UK and Sweden (디지털 교육매체의 기초 컨셉디자인 동향 파악을 위한 선진국 사례 분석 - 영국과 스웨덴의 사용자 니즈를 중심으로 -)

  • Kim, Jung-Hee
    • Cartoon and Animation Studies
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    • s.34
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    • pp.345-366
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    • 2014
  • From the beginning of Digital text book in 2007, there are many kinds of digital text book such as English, Science etc at Public education. Above many problems at the beginning like just using paper text book's scan data as digital text book, now use special contents and design for only digital text book. But only for digital text book not for other. There is gap between advanced country of education and us. This is research based on LG europe design center in London, UK target is UK, Sweden by heuristic analysis, question investigation to get Target's UX with digital education media. Advancement of digital and interest of education bring the world development of digital education device. UK, where is education advanced nation, is using lot's of digital education device which is interactive board, digital desk etc. Result of Analysis of Digital Education Design trend by Target of Education Needs apply rough Design by LG europe design center. We can get more sophisticated needs and UX result by target then Korea that can use for our future Digital education design plan. Also help to reduce gap between advanced country and Korea.

Ontology based Guided Navigation Aid System for preparatory trip on cyber space (사전답사를 위한 온톨로지 기반의 Guided Navigation Aid System)

  • Hur, Seung-Ho;Kim, Hak-Keun;Lim, Soon-Bum;Choy, Yoon-Chul
    • Proceedings of the Korea Information Processing Society Conference
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    • 2003.11a
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    • pp.617-620
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    • 2003
  • 3D 가상환경 개발 초기 단계에서부터 효과적인 Navigation을 위해서 Navigation Aid에 대한 연구가 꾸준히 진행되어왔으나 환경 구조의 중요 지점만을 정리한 요약 형태의 정보를 제공하는 방법이 주를 이루고 있어서, Navigation 대상 환경에 익숙지 않은 사용자에게 환경구조를 이해하게 하는 인지적 부담을 주고 있다. 본 논문에서는 사용자의 navigation을 위한 인지적 부담을 최소화할 수 있도록 토픽맵을 적용하여 투어코스를 자동생성 하는 시스템을 제안한다. 본 Navigation Aid 시스템은 가상환경 구조를 기억하거나 시스템 조작을 위한 일상적인 문제점에서 벗어나 본래의 목적에 집중할 수 있을 것이다. 가상환경에서의 Navigation 경험을 통해 현실세계에 존재하는 환경을 사전방문 하거나 효과적인 투어코스를 선정하는데 도움을 줄 수 있을 것으로 기대된다.

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Augmented Reality based Interactive Storyboard System (증강현실 기반의 인터랙티브 스토리보드 제작 시스템)

  • Park, Jun
    • Journal of the Korea Computer Graphics Society
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    • v.13 no.2
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    • pp.17-22
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    • 2007
  • In early stages of film or animation production, storyboard is used to visually describe the outline of a story. Drawings or photographs, as well as the texts, are employed for character / item placements and camera pose. However, commercially available storyboard tools are mainly drawing and editing tools, not providing functionality for item placement and camera control. In this paper, an Augmented Reality based storyboard tool is presented, which provides an intuitive and easy-to-use interface for storyboard development. Using the presented tool, non-expert users may compose 30 scenes in his or her real environments through tangible building blocks which are used to fetch corresponding 3D models and their pose.

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Preceded Utterance Conversational Agent's Effect on User Experience with User's Task Performance and Conversational Agent's Self-Disclosure (선제 발화하는 대화형 에이전트가 사용자 경험에 미치는영향: 사용자 과제 수행과 대화형 에이전트의 자기노출을 중심으로)

  • Shin, Hyorim;Lee, Soyeon;Kang, Hyunmin
    • The Journal of the Convergence on Culture Technology
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    • v.8 no.1
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    • pp.565-576
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    • 2022
  • The scope and functions of a conversational agent are gradually expanding. In particular, research and technology development is being conducted on a conversational agent that can speak first without user calls. However, still in its early stages, there is a lack of research on how a preceded utterance conversational agent will affect users. Accordingly, this study conducted a 2×3 mixed design using the user's task performance condition and the agent's self-exposure as independent variables and measured Intimacy, Functional Satisfaction, Psychological Reactance, and Workload as dependent variables to identify the effects of preceded utterance conversational agent on user experience.

A User Experience Study for Active Senior based on Interface Assessment (Interface Assessment를 통한 액티브 시니어의 사용자 경험 분석)

  • Huang, Yi Fan;Kim, Hyung Woo
    • Smart Media Journal
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    • v.6 no.4
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    • pp.79-87
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    • 2017
  • Differ from elder generation, active senior possesses the active characteristics of young people. In this research, the active senior users' UX problem was analyzed by Sundar's 'Interface Assessment'. According to Interface Assessment, the user's subjective user experience in GUI interactive can be divided into five elements, which are 'Visible', 'Desired Outcome', 'Immediate Feedback', 'Intuitiveness', 'Perceived Ease of Use'. Based on these five elements, user's behavior and perception experience during interface using were analyzed to classify UX problems. Next, Correlation Analysis was conducted to find out the relationship between the elements of Interface Assessment and user's subjective experience using PSSUQ as comparing data, and SPSS 22 version as statistic software. The result of this research was presented below: First, active senior user's biggest UX problem can be classified with 'Desired Outcome' in App using. Second, the correlation between the two elements, 'Desired Outcome', 'Perceived Ease of Use', and the PSSUQ result was statistically significant, but the correlation between the other three elements, 'Visible', 'Immediate Feedback', 'Intuitiveness', and the PSSUQ result were not statistically significant. According to the result, active senior users do have different characteristics compared with elder generation. The UX problems classified with 'Desired Outcome' and 'Perceived ease of use' apparently affect user's subjective experience, while the problems classified with 'Visible', 'Immediate feedback', 'Intuitiveness' show no evidence in affecting user's subjective experience. This phenomenon could be explained by the cumulative effects of PC or smartphone use. Through the analysis of multiple UX elements in this paper, better App interface could be developed according to active senior's needs.

A Performance Analysis of Pulling Rate Based on Image Layer Concurrency Level in Docker Environment for Cold Start Mitigation (콜드 스타트 완화를 위한 도커 환경에서의 이미지 레이어 동시성 수준에 따른 풀링 속도 성능 분석)

  • Minwoo Kang;Donggyun Kim;Heonchang Yu;Jihun Kang
    • Proceedings of the Korea Information Processing Society Conference
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    • 2023.11a
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    • pp.89-92
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    • 2023
  • 최근에 Serverless 컴퓨팅은 많은 관심을 받는 기술로, 서버 프로비저닝 없이 코드를 배포하고 실행할 수 있으며 요청량에 따라 동적으로 컴퓨팅 리소스를 확장하여 애플리케이션을 안정적으로 운영할 수 있는 환경을 제공한다. Serverless 컴퓨팅의 주요 이슈 중 하나인 cold start 는 함수를 실행하기 위한 컨테이너 초기화 및 구동하는 단계이며, 해당 과정에서는 이미지 풀링이 수행될 수 있다. 이미지 풀링은 cold start 지연의 대부분을 차지하고 함수의 응답시간을 증가 시켜서 사용자 경험에 부정적인 영향을 줄 수 있다. 따라서, 본 논문에서는 cold start 지연을 줄이기 위해 도커를 활용해서 이미지 레이어 동시 풀링 개수를 조절함으로써 이미지 풀링 속도를 개선시킬 수 있는지 분석하였다. 이와 같은 분석을 통해 풀링 개수가 풀링 속도에 영향을 줄 수 있음을 확인하였다.

An Intimacy-based Trust Reasoning Method for Intelligent Ecommerce Systems (지능형 전자 상거래 시스템 구축을 위한 친밀도 기반 신뢰도 추론방법)

  • Kwon, Ohbyung;Park, Kwangho
    • The Journal of Society for e-Business Studies
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    • v.18 no.2
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    • pp.1-26
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    • 2013
  • Estimating levels of user trust is important for maintaining continuous use of e-commerce systems because trust alleviates user concerns about the invisibility of service providers or their reputation. Conventional trust estimation approaches such as policy-and reputationbased reasoning have focused on the experience of e-commerce systems at an early stage. However, only a few trust reasoning methods have considered the mature stage, which is more related to continuance intention. We propose a trust reasoning method dedicated to the mature stage of using e-commerce systems. In particular, a new method of unobtrusively estimating the degree of user intimacy is developed, because intimacy has been highly associated with trust as well as reputation. Our experiments show that the proposed method is valid and can be used in conjunction with reputation-based trust reasoning.

Planning of Train Operation with Different Objectives Utilizing Mixed-Integer Nonlinear Programming Models (비선형정수계획법을 이용한 운행전략에 따른 열차운영계획 수립)

  • 김기현;서선덕
    • Journal of Korean Society of Transportation
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    • v.20 no.7
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    • pp.117-133
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    • 2002
  • 열차운영계획은 수송수요 산정, 운행노선계획, 열차시간표 작성 기관차 및 인원의 할당 등 광범위한 내용을 포괄하고 있으나, 본 논문에서는 계획의 초기단계에서 결정 가능한 운행노선계획을 대상으로 범위를 설정하였다. 운영목표에 따른 전략은 사용자, 운영자, 사회전체의 입장에서 고려될 수 있는데, 이러한 전략에 의해 운행 될 수 있는 열차운행패턴을 운영비용의 최소화, 통행시간의 최소화. 운영자 수익의 최대화 모형으로 해결하고자 하였다. 2004년 이후에 운행이 예상되는 고속철도/기존철도는 운영계획의 변경이 예상되는 바, 상기의 목표에 따라 열차운영패턴을 작성하여 개발된 효과척도의 적용을 통해 정책적인 적용가능성을 평가하였으며 기존 계획된 철도청의 운영계획과도 아울러 비교, 최적대안을 선정하였다. 본 고에서는 수리계획모형인 비선형정수계획모형(MINLP)으로서 국내 철도망에 부합하는 운영계획을 작성하였으며, 이에 따른 열차-km는 수익최대화 모형, 인-km는 철도청의 열차운영계획이 가장 많은 것으로 나타났다. 인-hour는 수익 최대화 모형과 통행시간 최소화 모형이 가장 적은 것으로 나타났는데, 이는 장거리 노선의 편성이 증가된 것으로 사료된다. 이러한 결과를 산출함에 있어. 어려운 점은 각 구간의 기하급수적 증가, 결정변수의 초기값 선정 등이 있으나, 그동안 연구된 각종 경험적 기법의 적용과 실제 편성 가능한 변수의 적용을 통해 이를 해결하였다. 추후 설정된 모형의 비교에 적합한 효과척도의 개발과 전국적으로 사례구간의 확장 및 모형의 최적대안 선택 시 효과척도의 가중치에 대한 연구가 필요할 것으로 사료된다.

Mobile Device CPU usage based Context-awareness in Mobile Cloud Computing (모바일 클라우드 컴퓨팅에서 상황인지 기반 모바일 장치 CPU사용)

  • Cho, Kyunghee;Jo, Minho;Jeon, Taewoong
    • Journal of the Institute of Electronics and Information Engineers
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    • v.52 no.3
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    • pp.127-135
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    • 2015
  • Context-aware mobile cloud computing is a new promising paradigm that allows to improve user experience by analyzing contextual information such as user location, time of the day, neighboring devices and current activity. In this paper we provide performance study of context-aware mobile cloud computing system with Volare middleware. Volare monitors the resources and context of the device. and dynamically adapts cloud service requests accordingly, at discovery time or at runtime. This approach allows for more resource-efficient and reliable cloud service discovery, as well as significant cost savings at runtime. We also have studied the performance of context-aware mobile cloud computing for different quality of service (QoS) adaptation policies. Our simulations results show that when battery level is low and CPU usage is high and user cannot maintain the initial QoS, service cost is decreased according to current adaptation policy. In conclusion, the current adaptation policy suggested in this paper may improve user experience by providing a dynamically adapted service cost according to a situation.