• KSCE Journal of Civil and Environmental Engineering Research
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• v.43 no.6
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• pp.865-871
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• 2023

Domestic urban railway are operated by urban railway operating public enterprises, which are owned by the 6 major metropolitan local governments and private operating companies, which are established under the Private Investment Act. Among urban railway operating companies, several public enterprises that operate urban railways with many experience, performance, human resources, and public nature are making efforts to promote overseas business. Therefore, this study examines the outlook for railway and urban railway overseas business, and provides implications for the overseas business approach of domestic urban railway operating public enterprises through data research and comparative analysis on the overseas business approaches and overseas business characteristics of domestic and foreign urban railway operating public enterprises. The results were derived and suggestions for the direction of overseas business were presented. I expect that suggestions will serve as a reference for domestic urban railway operators to promote overseas projects with preparation, implementation plan and direction.

• Journal of the Korean Society for Railway
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• v.15 no.1
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• pp.71-79
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• 2012

The main purpose of this study is to depict the causal relationship among Market Orientation(MO), Marketing Capabilities(MC), and Organizational Performance(OP) with the moderating effect of Environmental Turbulence(ET), especially comparatively highlighting the differences between Korail and Subway firms. Findings show that there partly existed significant interactions effects between ET and MO in case of subway firms, whereas Korail did not reveal any significant results. When considering the strong relationship between MO and MC shown in the subway firms' case, it can be inferred that subway firms continuously have attempted to adapt to the external environment facing them more flexibly and actively over their counterpart, by which the degree of their MC became positively enhanced over Korail. These results give us some implication that MO should be internalized and also MC should get a higher consideration than ever throughout the railway public enterprises in order to strengthen their performance.

• Journal of the Korean Society for Railway
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• v.13 no.3
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• pp.317-326
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• 2010

The purpose of this study is to depict statistically and exploratively the interrelationship among learning orientation, environmental turbulence, and performance in the railway public organizations. To attain this purpose, a questionnaire was provided based on literature survey, and 616 respondent's data received was tested for its validity and reliability. And then, simple and vertical regression analysis were performed. The main findings are as follows: First, learning orientation has a relatively positive effects on performance. Second, environmental turbulence shows a partial moderating effects on the relationship between learning orientation and performance. These findings suggest that learning orientation do exist as an important organizational cultural dimension that contributes to the acquisition of sustainable competitive advantage, and some restrictive factors of public organizations seem to inevitably disrupt the intrinsic necessity of learning in the railway organizations.

• Land and Housing Review
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• v.6 no.4
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• pp.165-175
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• 2015

This study is focusing on the needs to introduce policy decision making based on identification of the definition for 'business life cycle' and 'public enterprises' for proper public enterprises management. For this purpose, the study is planning to define categorical variables for enterprise life cycle and provide basic data for public enterprises management policy. This study explored 'Korea Expressway Corporation', 'K-water', 'Korea Railroad', 'Korea Land and Housing Corporations', because of they are the public institutions recently underwent 'management normalization policy' due to rapidly increasing debt. First, there follows the analysis on priority and standard of categorical variables for quasi-market oriented SOC public enterprise life cycle by using AHP and frequency study on expert survey. Next, this study investigated and analyzed the enterprises management plan for expected 'declining period' through forecasting 'declining period' by conducting 2nd expert survey.

• Proceedings of the Korea Water Resources Association Conference
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• 2018.05a
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• pp.82-82
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• 2018

지방공기업 경영평가는 지방공기업의 경영성과에 대해서 평가하는 것이므로 경영 성과를 균형있게 평가하는 것이 중요하다. 지방공기업의 평가 대상 유형은 상수도, 하수도, 도시철도공사, 도시개발공사, 특정공사 공단, 시설관리공단, 환경시설관리공단 등 7개로 구분된다. 이 가운데 2017년 상수도 분야의 평가 대상 공기업은 지방공기업법 제78조 및 동법 시행령 제68조에 의거하여 115개이다. 행안부에서 주관하는 8개 광역 직영 기업 그룹과 시 도에서 주관하는 107개 기초지자체 직영 기업 그룹를 구분하여 평가하고 있으며 지방상수도 경영성과 평가 지표은 크게 리더십/전략, 경영시스템, 경영성과, 정책 준수로 구분되며 총 21개의 세부지표로 구성된다. 경영 성과 지표 가운데 주요사업성과와 경영효율성과 지표에 해당하는 상수도관리, 상수도보급률, 요금부과율, 요금 현실화율은 해당 지자체의 인구규모에 따라 평가군을 설정하도록 하고 있다. 그러나 평가군을 설정하는 인구 기준에 대한 명확한 근거가 없고 동일한 평가군 내에서도 지자체 상수도 시설, 면적, 인구 밀도 등에 따라 관로길이나 상수도 원가 등이 크게 차이가 발생하고 있어 경영 평가 결과에 큰 영향을 미치고 있다. 따라서 본 연구에서는 단순 인구 규모가 아니라 지자체 지방상수도는 경영효율화에 영향을 미치는 변수를 선별하여 주요사업 활동 성과 지표 측정에 적용할 수 있는 성과 평가군을 군집분석을 통하여 분석하고자 한다.

• Journal of the Korean Society for information Management
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• v.26 no.3
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• pp.189-211
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• 2009

The purpose of this study is to examine the causal relationships among knowledge management(KM) influence factors(leadership, learning culture, member' attitude, reward, knowledge quality, KMS quality), KM activities(knowledge creation, knowledge sharing), KM performance in public enterprise. The results of data analysis by structured equation model(SEM) indicate that learning culture, knowledge quality and KMS quality significantly influence the knowledge creation and sharing. Member' attitude has significant influences on the knowledge creation. And knowledge creation and sharing have a significant affect on KM performance. Based on the results, the potential implications of the strategy for effective knowledge management are discussed.

• Proceedings of the KSR Conference
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• 2011.10a
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• pp.2174-2181
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• 2011

The purpose of this article is to highlight the relationships among market orientation, environmental turbulence, marketing capabilities, and organizational performance in railway industry(616 participants). Major findings are: 1) market orientation showed a significant effect on marketing capabilities, and organizational performance, 2) environmental turbulence functioned as a moderator not to organizational performance, but to marketing capabilities, 3) and marketing capabilities showed a strong effect on organizational performance. These findings imply that market orientation, as well as marketing capabilities, are so essential for creating a supreme performance in the railway industry.

• Journal of Korean Society of Transportation
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• v.21 no.4
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• pp.113-132
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• 2003

Using nonradial data envelopment analysis(DEA) under assumptions of strong disposability and variable returns scale, this paper annually estimates productive. technical and allocative efficiencies of three publicly-owned rail transit properties which are different in terms of organizational type: Seoul Subway Corporation(SSC, local public corporation), the Seoul Metropolitan Electrified Railways sector (SMESRS) of Korea National Railroad(the national railway operator controlled by the Ministry of Construction and Transportation(MOCT)), and Busan Urban Transit Authority (BUTA, the national authority controlled by MOCT). Using the estimation results of Tobit regression analysis. the paper next computes their true productive, true technical and true allocative efficiencies, which reflect only the impacts of internal factors such as production activity by removing the impacts of external factors such as an organizational type and a track utilization rate. And the paper also computes an organizational efficiency and annually gross efficiencies for each property. The paper then conceptualized that the property produces a single output(car-kilometers) using four inputs(labor, electricity, car & maintenance and track) and uses unbalanced panel data consisted of annual observations on SSC, SMESRS and BUTA. The results obtained from DEA show that, on an average, SSC is the most efficient property on the productive and allocative sides, while SMESRS is the most technically-efficient one. On the other hand. BUTA is the most efficient one on the truly-productive and allocative sides, while SMESRS on the truly-technical side. Another important result is that the differences in true efficiency estimates among the three properties are considerably smaller than those in efficiency estimates. Besides. the most cost-efficient organizational type appears to be a local public corporation represented by SSC, which is also the most grossly-efficient property. These results suggest that a measure to sort out the impacts of external factors on the efficiency of rail transit properties is required to assess fairly it, and that a measure to restructure (establish) an existing(a new) rail transit property into a local public corporation(or authority) is required to improve its cost efficiency.

• Journal of the Korean Society for Railway
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• v.17 no.6
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• pp.423-432
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• 2014

The purchasing behavior of consumers is related to service quality and corporate social responsibility (CSR). Therefore, CSR is recognized as an important factor in company strategies. This study determines the relationship between the CSR activities of KORAIL and the reuse intention and recommendation intention of the consumer. CSR is composed of economic, legal, philanthropic, ethical, and environmental responsibilities. In the results of the structural equation modeling analyses, legal responsibility and economic reliability affect the reliability of KORAIL and this reliability affects the customers' reliability and loyalty. This paper proposes a compliance program, wagon safety information, customized tour packages, and communication strategy that will increase customer's reliability and loyalty.

• KSCE Journal of Civil and Environmental Engineering Research
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• v.44 no.2
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• pp.257-262
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• 2024

Today, high-speed rail is gradually increasing in importance as an eco-friendly means of transportation responsible for the movement of people between regions. In the past, problems of inefficiency continued due to monopolistic operation of the railway industry, and with the introduction of a public enterprise competition system, KTX and SRT operating organizations are making efforts to expand service quantity and improve quality. However, the high-speed rail service quality evaluation was limited to modifying and supplementing indicators from the operator's perspective suitable for past quality evaluations, and the evaluation target or method was not specific. Therefore, in this study, we developed a hierarchical model to measure high-speed rail customer service quality based on the model of Brady and Cronin(2001) and applied the analytical hierarchical decision-making method(AHP) to derive the priorities of Korea's high-speed rail competitiveness factors. Based on the results, it is believed that introducing reasonable and standardized service quality indicators will contribute to establishing a marketing strategy to improve the customer service competitiveness of high-speed rail operators.