• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.24 no.2
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• pp.87-92
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• 2024

In this paper, a RAG system was implemented using an existing Large Language Model (LLM) and Langchain library to develop a dental consultation chatbot. For this purpose, we collected contents from the webpage bulletin boards of domestic dental university hospitals and constructed consultation data with the advice and supervision of dental specialists. In order to divide the input consultation data into appropriate sizes, the chunk size and the size of the overlapping text in each chunk were set to 1001 and 100, respectively. As a result of the simulation, the Retrieval Augmented LLM searched for and output the consultation content that was most similar to the user input. It was confirmed that the accessibility of dental consultation and the accuracy of consultation content could be improved through the built chatbot.

• Journal of the Korea Society of Computer and Information
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• v.26 no.12
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• pp.53-59
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• 2021

In this paper, we propose a BERGPT-chatbot, a domestic AI chatbot that can alleviate negative emotions based on text input such as 'Replika'. We made BERGPT-chatbot into a chatbot capable of mitigating negative emotions by pipelined two models, KR-BERT and KoGPT2-chatbot. We applied a creative method of giving emotions to unrefined everyday datasets through KR-BERT, and learning additional datasets through KoGPT2-chatbot. The development background of BERGPT-chatbot is as follows. Currently, the number of people with depression is increasing all over the world. This phenomenon is emerging as a more serious problem due to COVID-19, which causes people to increase long-term indoor living or limit interpersonal relationships. Overseas artificial intelligence chatbots aimed at relieving negative emotions or taking care of mental health care, have increased in use due to the pandemic. In Korea, Psychological diagnosis chatbots similar to those of overseas cases are being operated. However, as the domestic chatbot is a system that outputs a button-based answer rather than a text input-based answer, when compared to overseas chatbots, domestic chatbots remain at a low level of diagnosing human psychology. Therefore, we proposed a chatbot that helps mitigating negative emotions through BERGPT-chatbot. Finally, we compared BERGPT-chatbot and KoGPT2-chatbot through 'Perplexity', an internal evaluation metric for evaluating language models, and showed the superity of BERGPT-chatbot.

• Korea Information Processing Society Review
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• v.26 no.2
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• pp.47-55
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• 2019

• The Journal of Korea Institute of Information, Electronics, and Communication Technology
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• v.12 no.4
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• pp.440-448
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• 2019

In this paper, we propose an ordering chatbot that can process multiple keywords based on recursive slot-filling method. In general, in case of an order service using chatbots, the whole order process is performed only according to the sequence defined by the developer. That is, among all the information needed for the whole order process, only one input can be processed at one time. In order to reduce processing step for the order, we propose a recursive slot-filling method which fills out multiple slots per one time by extracting multiple keywords. First, a keyword array for the order is created according to the order related information. Next, from the input sentence of a user, multiple keywords is extracted. Corresponding slots for a keyword array will be filled with the extracted keywords. Finally, recursive routine will be executed to fill out all the blank in the keyword array. The usability and validity of the proposed method will be shown from the implementation of a smartphone application.

• The Journal of the Korea Contents Association
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• v.21 no.1
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• pp.1-11
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• 2021

The users of a chatbot messenger can be better engaged in the conversation if they feel intimacy with the chatbot. This can be achieved by the chatbot's effective expressions of human emotions to chatbot users. Thus motivated, this study aims to identify the appropriate emotional expressions of a chatbot that make people feel the social presence of the chatbot. In the background research, we obtained that facial expression is the most effective way of emotions and movement is important for relationship emersion. In a survey, we prepared moving text, moving gestures, and still emoticon that represent five emotions such as happiness, sadness, surprise, fear, and anger. Then, we asked the best way for them to feel social presence with a chatbot in each emotion. We found that, for an arousal and pleasant emotion such as 'happiness', people prefer moving gesture and text most while for unpleasant emotions such as 'sadness' and 'anger', people prefer emoticons. Lastly, for the neutral emotions such as 'surprise' and 'fear', people tend to select moving text that delivers clear meaning. We expect that this results of the study are useful for developing emotional chatbots that enable more effective conversations with users.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.26 no.11
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• pp.1615-1622
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• 2022

In order to overcome the limitations of the instructor-centered lecture-style teaching method, recently, flipped learning, a learner-centered teaching method, has been widely introduced. However, despite the many advantages of flipped learning, there is a problem that students cannot solve questions that arise during prior learning in real time. Therefore, in order to solve this problem, we developed DBbot, an assistant chatbot for database design course managed in the flipped learning method. The DBBot is composed of a chatbot app for learners and a chatbot management app for instructors. Also, it's implemented so that questions that instructors can anticipate in advance, such as questions related to class operation and every semester repeated questions related to learning content, can be answered using Google's DialogFlow. It's implemented so that questions that the instructor cannot predict in advance, such as questions related to team projects, can be answered using the question/answer DB and the BM25 algorithm, which is a similarity comparison algorithm.

• Journal of Industrial Convergence
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• v.20 no.4
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• pp.23-30
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• 2022

Recently, with the development of artificial intelligence (AI) and deep learning, the importance of conversational artificial intelligence chatbots is being highlighted. In addition, chatbot research is being conducted in various fields. To build a chatbot, it is developed using an open source platform or a commercial platform for ease of development. These chatbot platforms mainly use RNN and application algorithms. The RNN algorithm has the advantages of fast learning speed, ease of monitoring and verification, and good inference performance. In this paper, a method for improving the inference performance of RNNs and applied algorithms was studied. The proposed method used the word group expansion learning technique of key words for each sentence when RNN and applied algorithm were applied. As a result of this study, the RNN, GRU, and LSTM three algorithms with a cyclic structure achieved a minimum of 0.37% and a maximum of 1.25% inference performance improvement. The research results obtained through this study can accelerate the adoption of artificial intelligence chatbots in related industries. In addition, it can contribute to utilizing various RNN application algorithms. In future research, it will be necessary to study the effect of various activation functions on the performance improvement of artificial neural network algorithms.

• Proceedings of the Korean Society of Broadcast Engineers Conference
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• fall
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• pp.260-263
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• 2021

코로나19로 인해 출입 관련 시스템도 비대면으로 변화하고 있다. 변화에 맞추어 비대면으로 출입자를 관리할 수 있는 프로그램을 개발하여 접촉 위험을 줄이고 출입자 모니터링에 실용성을 제공하고자 한다. 본 연구에서는 Raspberry Pi 카메라에 Alchera Face Authentication API를 적용하여 얼굴인식을 실시하며 정보를 AWS 클라우드에서 저장·관리 하는 시스템을 개발하였다. 챗봇 서비스를 통해 출입자를 확인할 수 있으며 메신저에서 쉽게 클라우드에 접근하여 정보를 확인할 수 있게 하였다. 이를 통해, 특정 장소를 비대면으로 관리하며 간편하게 출입자를 모니터링할 수 있을 것으로 기대한다.

• Proceedings of the Korean Society of Computer Information Conference
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• 2020.07a
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• pp.619-621
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• 2020

본 논문에서는 메이커 교육을 기초로 인공지능 챗봇 수업을 개발하였다. 세부적으로 R. M. Gagne(1985)에 9가지 이론을 기초로 정보교과 문제해결과 프로그래밍 단원의 지도안을 작성 후 평가를 제시하였다. 연구 내용 분석 결과 교육현장에서 인공지능 교육의 필요성이 강조되며 확고한 플랫폼 구축(인공지능 플랫폼)과 빅데이터 분석·확보하여 개인 맞춤형 서비스 제공이 필요하다. 본 논문을 토대로 인공지능 교육의 체계적인 연구 활성화에 시발점이 되었으면 한다.

• Korea Information Processing Society Review
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• v.28 no.2
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• pp.50-58
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• 2021