• Journal of the Korean Society for Library and Information Science
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• v.34 no.4
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• pp.5-26
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• 2000

The purpose of this study was to measure performance of university libraries, especially investigating the components of service quality and their relationship to the customer satisfaction. The result of the study was summarized as follows: First, the factors on satisfaction of library service revealed 12 factors such as access of information, quality of employees, suitable collections, issues related to civil petitions, equipments and facilities, timeliness, operating hours, use of information technology, library user education, reference service, public relation and individual service. Second, the factors of library service on customer satisfaction showed the following primary factors: suitable collections, issues related to civil petitions, access of information, equipments and facilities, timeliness, public relation, reference service, operating hours, and individual service. Third, the components of library service on customwe satisfaction showed the following primary components: availability, the number of books and journals, facilities of air conditioning, public relation, usefulness of retrieval system, waiting time for Internet use, operating hour, speed of repairs, receipt of civil petitions, use of non-book materials.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.20 no.4
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• pp.237-250
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• 2009

This study evaluates Core Competences of Librarianship announced at the congress of American Library Association on January 27th, 2009. For this study, we trained 17 librarians working at academic library, and find out each importance, major intention, required subjects regarding 8 scopes and 40 detailed qualifications indicated Core Competences of Librarianship through survey. The result of this study is that importance order of 8 scopes is organization of recorded knowledge and information, foundations of the profession, reference and user services, and importance order of major intention is foundations of the profession, research, reference and user services respectively. Importance order of required subjects for nurturing Core Competences of Librarianship is library management, information service, and introduction to library and information science, library and information policy, research methods for librarianship, and library automation respectively.

• Journal of Korean Library and Information Science Society
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• v.34 no.4
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• pp.21-42
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• 2003

This study is to represent the research trends of library & information science in Korea through an analysis of the master's and doctor's dissertations published from 1959 through 2002. The results of this study are as follows: The average yearly dissertations: 38.5 pieces; the year published the largest number of dissertations: 2002; the order of the number of dissertations by the domain of library ＆ information science: library management, information science, public service, organizing library materials, bibliography, collection development (management), history of books & libraries, foundations of library & information science.

• Journal of the Korean Society for Library and Information Science
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• v.32 no.2
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• pp.143-167
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• 1998

This study is to evaluate whether economies of scale exist in four categories of university libraries in the Korea. Regression analysis is used to fit a log-log equation to the total budget-output (total circulation, interlibrary lending and borrowing, reference transactions, hours opened, volumes added, automation and information indicator) for all the types of libraries. In results of the analysis, returns to scale are almost constant in the national and public libraries and larger libraries. But there is presence of economics of scale in private libraries and all of the libraries. Except for hours opened, economies of scale decrease more rapidly.

• Journal of Korean Library and Information Science Society
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• v.53 no.3
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• pp.169-191
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• 2022

The purpose of this study is to attempt a text network analysis for two years of 『Reference Materials for Librarian』 (2016-2017) published by the Library Operation Methodology Research Institute in North Korea. A text network analysis can measure how important a particular word by grasping the connectivity and relationship between words beyond a simple word frequency analysis, and it is also possible to interpret specific social phenomena and derive implications. Frequency, degree centrality, the betweenness centrality, community analysis of the collected words were calculated using NetMiner. As a result, the terms 'users', 'information services', 'information needs', 'information technology', 'social learning', 'computers', 'databases', 'information acquisition', 'information retrieval' and 'librarian' were appeared as important ones in understanding North Korean libraries.

• Journal of the Korean Society for Library and Information Science
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• v.36 no.4
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• pp.157-173
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• 2002

To bridge digital divide, the nation's information services should be focused their attentions on people with disabilities. According to this philosophy, the public library's services for people with disabilities should be main streamed into its regular services. Providing equitable access for people with disabilities to public library's resources, facilities, and services, the standard library services policy or guideline should be developed as soon as possible. A draft in this papers may be helpful to a policy maker for public library services for people with disabilities

• Journal of Korean Library and Information Science Society
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• v.34 no.3
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• pp.9-32
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• 2003

This study is to represent the research trends of the library & information science in Korea through an analysis of papers on journals of 7 library & information science societies, collection of papers in celebration of the founding of 16 departments of library & information science and journals published at 3 specialized institutions from 1957 through 2002. The result of this study are as follows : The average yearly papers: in the case of journals published at the specialized institutions - 42.6 pieces; in the case of the academic journals - 63.1 pieces. The year published the largest nmber of papers: 2002; the order of the number of papers by the domain of library & information science: information science, bibliography, library management, organizing library materials, public service, foundations of library & information science, history of books & libraries, collection development.

• Journal of Korean Library and Information Science Society
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• v.36 no.2
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• pp.263-281
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• 2005

This study was to elucidate the theoretical backgrounds and realities of consumer health information services from a review of the literature, to manifest the actual conditions of consumer health information services by domestic hospital libraries and public libraries, and then to activate library services at least to meet the needs of the services by enhancing their role for consumer demand for health information. This paper propose to activate consumer health information services, as follows : First, librarians both in hospital and in public libraries cognize that consumer health information services really are needed. Furthermore, they expect that when consumer health information services are implemented, the function of the library would be expanded even to the realm of preventive health medical care for consumers and as well as to the patients' right to know. Second, it is recommended that hospital libraries should actively perform their consumer health information services, along with the active collection of health information and materials and develop related bibliographies for hospital libraries to provide patients and their families with medical information. Public libraries also are required to actively collect, maintain and manage health information and to equip themselves with special books in their reference rooms. Third, it is recommended to launch such a cooperation network with a subsystem of MEDLIS as CHIN or CHIPS in the United States of America, to construct an integrated database of consumer health information and materials, an interlibrary system, a reference room service system as well as a cooperation network among hospital and public libraries.

• Journal of Information Management
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• v.37 no.2
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• pp.137-156
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• 2006

To evaluate the performance of the question and answer services provided through the internet portals in Korea, question and answer transcript of four major services were sampled systematically. Using the digital reference evaluation framework, number and types of questions, response rate, timeliness, accuracy for information questions and user satisfaction were measured and analyzed. The level of the service performance is identified and compared. The conclusion includes suggestions for service improvement.

• Proceedings of the Korean Society for Information Management Conference
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• 1995.08a
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• pp.51-54
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• 1995

본 연구에서 구축하고자 하는 통합OPAC은 특정 주제의 문헌정보원, 전문가정보원, 통계정보원을 제시해 주는 참고봉사 전문가 시스템, 온라인 열람목록(OPAC), 이용 안내, 외부데이타베이스의 검색 모듈이 결합된 시스템이다. 지식베이스는 문헌정보원 지식베이스, 전문가정보원 지식베이스, 통계정보원 지식베이스로 구성된다. 지시베이스의 추론방법은 전진추론(forword chining) 방식을 채택하였다. 시스템의 구현 환경은 먼저 하드웨어는 IBM 호완기종의 개인용 컴퓨터들(IBM386-DX33이상)을 사용하고 시스템 개발도구로는 전문가시스템과 하이퍼텍스트가 결합된 쉘(shell)인 KPWin++를 이용하였고 문헌정보원, 전문가정보원, 통계정보원에서의 키워드추출 등 정보처리 작업은 터보C를 사용하였다.