• Journal of Internet Computing and Services
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• v.18 no.2
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• pp.31-42
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• 2017

As Internet banking service became popular, many users can exchange goods by online. Even though this advantage, there are incident cases in the Internet banking service due to security threats. In order to counteract this problem, various security techniques have been applied over whole area in the Internet banking service. Therefore, we described that analyzed results of security techniques applied in the financial institutions area and network communication area in this paper. We consider that this paper will be useful as a reference to protect security threats occurred by insiders and vulnerabilities in implementation.

• Journal of the Korean Society for Library and Information Science
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• v.50 no.1
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• pp.49-69
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• 2016

This study aims to draw implications on development of service quality evaluation criteria for academic libraries in Korea. First, this study review recent academic research trends on service quality evaluation criteria for academic libraries. Second, This paper diagnosed result of 'the pilot evaluation of academic libraries in Korea' conducted from 2010 and 2011 and prospect the direction on the evaluation of academic library according to 'Library Promotion Act' established in march 27, 2015. Finally, this article was performed comparative analysis of studies or criteria on service quality evaluation for academic libraries.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.22 no.3
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• pp.25-55
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• 2011

These results of surveying public librarians can contribute to clearly identifying the status of CHI(consumer health information) services in Korea and to exploring future developments in CHI services. In this study, we investigated whether or not currently Korean public libraries are offering CHI services, whether or not they provide CHI reference services and the frequency of their use, and analyzed librarians' recognition of the need for Korean public libraries to provide the CHI services. The findings are as follows: 1) 70% of Korean public libraries are equipped with health-related books and medical journals, but the rate of libraries that are building CHI-related websites was very low at 5%. 2) The rate of providing the CHI reference services was only 30% of the surveyed public libraries. 3) 82.1% of public libraries did not provide educational programs related to CHI. 4) 82.1% of public libraries did not provide CHI-related services for vulnerable groups. 5) The rate of providing the CHI-related outreach programs and collaborating with CHI-related institutions was no more than about 20% each. These research findings can induce public librarians to provide CHI services in public libraries, and will contribute to activate the CHI-related research in Korea.

• Journal of Korean Society of Archives and Records Management
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• v.24 no.1
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• pp.47-72
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• 2024

This study delves into the National Archives of Korea's service that provides information on changes in records-creating agencies, identifying the problems in an organizational relationship structure and exploring potential enhancements using the RiC-O. Drawing insights from the French PIAAF project, we applied RiC-O to integrate information on records and records creators, elucidating relationships between data entities. Our analysis demonstrated that leveraging RiC-O, coupled with technologies like linked data, amplifies the interoperability of authority records, substantially enhancing the service providing information on changes in records-creating agencies. Based on these findings, we propose an authority record service based on RiC-O, presenting a prototype designed to improve the National Archives of Korea's change information service and enhance user experience.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.15 no.2
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• pp.219-240
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• 2004

Ubiquitous computing technology provides anytime and anywhere accessibility to information, ubiquitous computing is adapted in the various field to increase efficiency of work. After looking into the trend of ubiquitous computing, case studies of information service using mobile service and RFID system in library were investigated in this paper. Library information service are providing retrieval of library OPAC and verifications of circulation and return date using mobile internet technology. In addition, various notice services using short me sage service(SMS) of mobile are available. Considering growing mobile service and RFID system advancement of related technology, more information service utilizing mobile service and RFID system should be developed in near future.

• Journal of the Korean Society for information Management
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• v.13 no.2
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• pp.73-96
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• 1996

Since 1995 local newspapers competitively commenced the service of multimedia electronic newspaper on Internet WWW due to the technical development in data processing and the widely used Internet. It includes image, phonetics and moving pictures as well as texts. The Internet service of newspaper articles are not only the information source which enables the users utilize the various information easily and rapidly but also to be an important reference service tools in the library. Howeverjn many cases. the current local electronic newspaper service aims at the service itself. Therefore, the information does not contain plenty of information. In some cases, information searching system focused on the users are not established yet. In this research, structuring process and characteristics of the Internet WWW electronic newspaper and the current service status and contents of the local newspaper have been reviewed. Construction of menu, information searching system and reference mannual for users of 6 local newspapers have been analyzed to secure efficient service for users.

• Proceedings of the Korean Society for Quality Management Conference
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• 2004.04a
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• pp.588-594
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• 2004

최근 통신서비스 시장 전반적인 성장정체와 경쟁 심화의 영향으로 주요 통신서비스 사업자들은 '고객만족'을 경영의 핵심요소로 설정하고, 다양한 노력을 하고 있다. 이는 신규가입 자 유치가 쉽지 않은 상태에서 고객만족도가 하락할 경우, 결과적으로 가입자 이탈로 이어져 단순한 기업 이미지 하락차원을 벗어나 사업자의 수익에도 직접적인 영향을 미치는 것을 반영하고 있다 이와 관련, 과거의 요금이나 마케팅 차원에서의 가입자 기반 강화 노력에서 탈피해서 서비스 품질에 대한 근본적인 개선과 가입자의 욕구를 미리 파악, 서비스를 제공함으로써 가입자 불만을 최소화하려는 움직임이 증가하고 있다. 특히, 2002년 9월 정보통신부 주도로 초고속인터넷 서비스를 중심으로 서비스수준협약(SLA: Service Level Agreement) 제도가 도입된 이후 아직까지는 제도, 정책, 환경 등의 측면에서 초보적인 수준을 벗어나지는 못 하고 있지만, 통신사업자 입장에서는 점차 증가하는 가입자의 불만에 대응책과 경쟁 사업자 대비 차별화 방안 모색의 필요성 증가로 인해 그 활용도가 증가하고 있다. 이에 본 논문에서는 통신서비스에 대한 SLA 제도 도입과 관련해서 SLA 제도에 대한 사용자의 반응을 파악, 향후 품질보장형 네트워크의 구축, 사용자의 고품질 서비스에 대한 요구 증대, 사용자 보호정책 강화 푸진 등에 따른 통신사업자 입장에서 참고할 만한 사항을 제시 하고자 한다.

• Journal of Information Management
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• v.27 no.1
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• pp.1-39
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• 1996

The purpose of this paper is to design a model of integrated OPAC called as EconRef. This model not only provides users of libraries with systematic, rapid information service, but also supports librarians to do their tasks effectively. The designed model is constructed based on two operating systems such as REGIS system and The Book House and is developed by using KPWin++ is an expert system shell which combines hypertext and expert system functions. The designed system consists of six modules ; three reference expert systems for document sources, experts and statistical sources; OPAC ; external database ; user's guide. For the evaluation of the designed system, performance of EconRef system is compared with that of the naive and expert reference librarians. And also the features of the system are compared with those of REGIS systems. The tests comparing BconRef system searching with librarians searching have shown that EconRef system is at least as good as searching with expert librarians and much superior to searching with naive librarians.

• Proceedings of the Korea Water Resources Association Conference
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• 2015.05a
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• pp.627-627
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• 2015

기존 물관련 시스템들은 독자적인 DB 구조를 가지고 있고 검색 서비스는 자체 시스템의 DB를 직접 접근하여 사용자에게 결과를 제시하는 형식이다. 이러한 서비스의 단점은 사용자가 개별 시스템의 서비스에 대한 지식이 없으면 접근하기 어렵다는 점이다. 개별 시스템의 개별 서비스의 개념을 벗어나기 위하여 물관련 시스템에 있는 하천공간자료 검색 정보를 카탈로그 서버에 등록하고, 카탈로그 서버에 등록된 검색정보를 사용자가 검색하는 방식을 적용하고자 한다. 카탈로그 서버에 자료에 대한 정보를 등록할 때 자료의 정보를 어떻게 기술할 것인가의 문제가 발생한다. 개별 서버마다 등록하게 된다면 용어 및 문화에 의한 차이로 같은 개념을 다른 용어로 등록하게 되는 혼란이 발생할 소지가 있다. 예를 들어 강우자료에 대하여 "강우", "Precipitation", "Railfall", "비" 등으로 등록할 소지가 있다. 이러면 실제 자료가 존재하는 데도 등록 방법에 따라 자료의 검색이 어려워진다. 이러한 상황을 제어하기 위하여 검사어휘(Controlled Vocabulary)를 도입한다. 이는 포털의 운영자가 미리 용어의 개념과 용어의 분류체계를 설정하고 등록 자료의 검색어를 미리 설정하여 자료의 원천 소유자가 자료를 등록 시 검사어휘를 참고하여 등록하거나 또는 등록되지 않는 용어의 자료인 경우 이 용어를 포탈에 신규로 등록한다. 검색용어의 난립을 피하기 위하여 사용자의 신규등록은 포탈의 운영자가 어느 정도 제어할 필요가 있다. 검사어휘의 정립과 하천 관련된 분류체계는 하천공간정보 검색의 포탈을 위한 필수사항이다. 검사어휘의 정립의 주된 목적은 이질성의 극복이다. 이질성의 종류는 문법적 이질성, 데이터 형식과 구조 및 문맥적 이질성이 있다. 이 중에서 문맥적 이질성이 가장 넓고 어려운 문제이다. 단위는 분야마다 호칭이 다르고 채택하는 기준마다 다르다. 유사어는 전문용어라도 분야마다 다르다. 우리나라에서 서비스 인코딩시 국어와 영어를 어떻게 처리할 지에 대한 대책도 필요하다. 수문학의 시계열 자료를 다루는 CUAHSI/HIS의 온톨로지는 대 개념으로 물리학적, 화학적 및 생물학적인 분야로 분류하고 있다. 하천공간정보의 온톨로지 구축을 위해 데이터 분석 및 분류, 온톨로지 요소 설정, 온톨로지 데이터 테이블 작성, 클래스 생성 및 계층화, 클래스 계층화에 따른 속성 설정, 클래스에 적합한 개체 삽입, 논리 관계 확인 및 수정과 같은 과정으로 온톨로지 개발을 진행하고자 한다.

• Journal of Korean Library and Information Science Society
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• v.41 no.1
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• pp.51-76
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• 2010

This study discussed the trends and characteristics of mental health services in the public libraries of North America. To accomplish this, this study collected its data through literature surveys, observations and interviews with librarians within the Vancouver public library system. The results show that there were many cases in which patrons asked public libraries for information on their mental health problems and the public libraries helped the patrons cope with their problems. The public libraries' assistance programs for national tragedies and natural disasters were temporary services. On the other hand, public libraries were continuously advising and guiding patrons dealing with emotional and psychological problems through the readers' advisory and information services. Specifically, public libraries were actively assisting various sensitive issues that are generated in the development of children and youths(for example, adoption, divorce and separation, remarriage, family, friendship, disabilities, death, self-esteem, emotions, bulling, violence, abuse, suicide, illness, addiction, sexual health, youth pregnancy and so on). The key role of librarians under these circumstances was to guide and recommend appropriate books and professional institutions that help solve the problems.