• The Journal of the Korea Contents Association
• /
• v.13 no.12
• /
• pp.246-260
• /
• 2013

The purpose of this study is to demonstrate moderating effect of communications on job satisfactions by an emotional intelligence and conflict-relations of employees and to investigate the influence on job satisfactions by an emotional intelligence and conflict-relations of employees in a long-term care facilities. The results were analyzed from the final responses of 379 employees who are working in a long-term care facilities in Gyeong-Gi Province by SPSS 18.0. The method used in this study were factor analysis, t-test, ANOVA, hierarchical regression analysis, moderated regression analysis. The results of this study are as in the following. First, these consequences showed that an emotional intelligence is positively related with job satisfaction among others' emotional appraisal, use of emotion, regulation of emotion and self emotional appraisal. Second, these results are observed that the conflicts of client's protector and superior is negatively related with job satisfaction. Third, these data are convinced that the communications have a partial effects among conflict, relationship and compensation.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.21 no.2
• /
• pp.315-321
• /
• 2020

The purposes of this study were to examine the relationships between education and training, job satisfaction, and life satisfaction for female managers and to analyze the mediating effect of job satisfaction on the relationship between education and training and life satisfaction. Statistical analysis was conducted on a total of 1,381 female managers using the data from the 6th Korean Women Manager Panel Survey. The results of the study were as follows. First, education and training had a significant positive impact on job satisfaction. Second, education and training had a significant positive impact on life satisfaction. Third, job satisfaction had a significant positive impact on life satisfaction. Fourth, job satisfaction had a partial mediating effect on the relationship between education and training and life satisfaction. Additional research on education, job satisfaction, and life relations of female workers is needed. In order to establish a virtuous cycle of education and training, work, and life for female managers, related government policies and systems need to be improved.

• Journal of Information Management
• /
• v.43 no.4
• /
• pp.31-48
• /
• 2012

Social network analysis was performed on 545 job descriptions in 32 university libraries in Seoul, and drew the job distribution and their relations. Furthermore, for finding the differences according to scale of libraries, this study performed secondary analysis by dividing them two groups. Results show that large scale library show lower density and loose connectivity than small scale library. And while jobs of small scale library were clustered 3 groups, large scale university cluster 4 groups containing 1 technical job and 3 diverse user services. And the jobs that has high specificity, such as catalog or classification, shows high degree centrality in the case of small scale library. Whereas in large scale library they show lower degree centrality, so it can be said that these jobs were performed somewhat independently in large scale libraries.

• Journal of the Korean BIBLIA Society for library and Information Science
• /
• v.32 no.3
• /
• pp.145-162
• /
• 2021

To identify key job duties and core competencies of data librarians, this study conducted content analyses of 75 U.S. job advertisements of data librarians and statistical analyses of 105 responses from incumbent data librarians. As a result, the key job duties identified are jobs related to collaboration, workshops, trainings, conferences, data service, research consultation, and research support. Core competencies identified are communication skills, teaching, diversity, inclusion, and equality, data management, and data tool. This study is significant in that it analyzed the key duties and core competencies of the data librarians using the most up-to-date data and opinions collected from incumbent people. It can be a basis for future study such as on job satisfaction, user satisfaction, and perception surveys for data librarians.

• Journal of radiological science and technology
• /
• v.33 no.1
• /
• pp.11-17
• /
• 2010

This study was conducted in order to analyze job stress factors of radiotechnologists in order to inprove the work efficiency and to organize system management plans. For data collection, total 261 radiotechnologists, who work in Busan, took part in structured questionnaire survey. The collected data were analyzed by using SPSS/PC+ Win 13 version. For verification of the differences among groups, one-way ANOVA was executed. For analyzing efficiency of system, which is affected by job stress, multiple regression analysis was taken. First, work stress classified by age group was found as the biggest stress factor among radiotechnologists in their 30s. Among radiotechnologists in their 20s, 40s and 50s, the biggest stress factor was communication problems. In terms of, job stress classified by division, no statistical difference was observed among groups. Second, as the result of system efficiency analysis, high values were found in organizational immersion and job satisfaction among radiotechnologists in their 20s and oncology division has the highest values in concentrating the system and job satisfaction. For this result, statistically significant differences were observed among groups. Third, in terms of the sub-factors of work stress, communication problem was found as the variable that exerted statistically significant impact to organizational effectiveness. However, no statistically significant differences were observed inadministrative and personal problems. Job stress decreases as communication within the organizations or communication with other divisions becomes more successful. In other words, system efficiency can be enhanced by decreasing conflicts within organization through successful communication.

• Korean Journal of Culture and Social Issue
• /
• v.20 no.4
• /
• pp.469-491
• /
• 2014

The purpose of this research is to examine the factors influencing on worker's job-satisfaction analyzing the influence of emotional support from fellow workers, resiliency of self-efficacy, stress and job-performance. A total of 456 completed questionnaire, consisted of small business workers 253 (male 89, female 164) and middle school teachers 203 (male 44, female 159). The questionnaire showed relatively high reliability, with Cronbach α ranging from .83 to .91. The results of the path analysis and effect analysis showed very similar pattern in the group of small business workers and middle school teachers. Based on the path analysis, emotional support from fellow workers had a positive influence on the workers resiliency of self-efficacy. Consequently, the enhanced resiliency of self-efficacy increased the job-performance, however decreased the stress, which in turn contributed to increase the job-satisfaction significantly. Based on the effect analysis, resiliency of self-efficacy showed the most big size of positive total effect to worker's job-satisfaction, followed by job-performance and emotional support. On the other hand, stress showed negative effect on job-satisfaction.

• The Journal of the Korea Contents Association
• /
• v.10 no.7
• /
• pp.404-419
• /
• 2010

The purpose of this study is to investigate the causal relationship between cabin attendants' job stress level and job satisfaction, organization commitment and turnover intention in the airline service industry. The study was done by conducting a questionnaire research. 215 questionnaires were distributed to cabin attendants of airlines, and 198 questionnaires of which are utilized for data analysis. The collected questionnaires were analyzed using spsswin 12.0 and Amos 5.0 statistical package for the empirical and statistical analysis. The conclusions were as follows: Firstly, cabin attendants' job stress level had significant negative impact on job satisfaction, but the organization commitment seemed to have a positive impact on overall job satisfaction level. Secondly, job stress didn't affect cabin attendants' organization commitment. The result of the study indicates that there needs to be various way implemented by airline management to dissolve the airline's cabin attendant's overall job stress, in order for the attendants to be satisfied with their job and consequently preventing a high turnover rate in the cabin attendant crew. Finally, the limitations of the study and directions for the future research are presented.

• Culinary science and hospitality research
• /
• v.22 no.7
• /
• pp.158-172
• /
• 2016

This study engaged food-service industry workers in Busan (casual dining restaurants and buffets) to investigate the moderating effect of job satisfaction on the influence of emotional labor on turnover intention and job burnout. To accomplish the goal of this study, the statistical programs SPSS 21.0 and AMOS 21.0 were employed for frequency analysis, factor analysis, reliability, and confirmatory factor analysis of responses from f 278 respondents. An examination was conducted to prove the hypothesis based on a structural equation model. There are two sub factors of emotional labor, surface acting and deep acting. According to the result of this study, surface acting has a positive influence (+) on job burnout (exhaustion) while deep acting has a negative influence(-). In addition, job burnout showed a positive influence (+) on turnover intention. It has been revealed that job satisfaction has a moderating effect on the path from deep acting to job burnout. Having considered that job burnout of food-service workers in Busan was related to deep acting, one of sub factors of emotional labors, promoting deep acting appears to be the way of reducing both job burnout and the number of people with turnover intention. Therefore, it is necessary for restaurant owners and CEOs to implement employee training and improve employee benefits in order to promote the deep acting of their employees.

• Convergence Security Journal
• /
• v.17 no.1
• /
• pp.89-100
• /
• 2017

This study has an objective to analyze the causal relationship between the business resource of the members in the Airport Special Guard's firms and its effect on their business attitude and turnover intention. To carry out the study, I established a population of Airport Special Guard's working at the Airport firms in In-cheon, Kim-po, Cheong-ju and Dae-gu. Then a total of 300 questionnaires were sent out for the survey using the random sampling method of clusters. The study was carried out over about four months, from July, 2016 to october, 2016. A total of 260 questionnaires were used for the final data. 40 questionnaires were excluded either because they were not returned or contained extreme value. In this study, a statistical package of SPSS WIN 18.0 were used in the data analysis and the causal relationship was verified using the multiple regression analysis. The analysis showed the business resource to have a positive effect on the business attitude but a negative effect statistical level of p<.01 on the turnover intention at the statistical level of p<.001 and the hypothesis was adopted. The hypothesis regarding the business attitude was also adopted because business attitude was found to have a negative effect on the turnover intention at the statistical level of p<.01. In addition, business attitude was found to have a negative effect on the relationship between the business resource and turnover intention at the statistical level of p<.05. As a result, the hypothesis about the business attitude would function as the parameter was only partially adopted. Through these research result, it was investigated that the relation between business resource, business attitude and turnover intention is significantly effective variable in airport special guard's. Additionally, business resource is the most important.

• Culinary science and hospitality research
• /
• v.19 no.3
• /
• pp.194-208
• /
• 2013

This study presented a theoretical research system about the impact of boss' transformational leadership that is recognized by super luxury hotel chefs on their job satisfaction and performance, and on the basis of this theoretical background, the model was derived and the hypothesis was confirmed by empirical research. A frequency analysis was conducted to determine the general characteristics of the 245 samples collected in this study, an exploratory factor analysis for the verification of the validity of boss' transformational leadership, employees' job satisfaction and job performance, and 'Cronbach's a' was used for the verification of reliability. In addition, a canonical correlation analysis was used to determine the relationship between transformational leadership, job satisfaction and job performance, and the influencing relations of variables were verified by running a multiple regression analysis through SPSS ver 18.0 statistical package in order to verify this research model and hypothesis. The results of this study can be summarized as follows: First, it was shown that the transformational leadership charisma (p<0.01) and only the individual concern (p<0.1) had a positive influence on job satisfaction. Second, as a result of understanding the impact of the transformational leadership on the job performance through a regression coefficient, it was shown that only boss' intellectual stimulation had an impact on the chef's job performance (p<0.005). Through the results of an empirical analysis that boss' transformational leadership had a correlation and a significant impact on job satisfaction and job performance, the effort of providing the systematic support and motivational aspects of supporting environment will be needed.