• The Journal of the Korea Contents Association
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• v.18 no.7
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• pp.600-608
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• 2018

The present study focuses on the effect of experienced job burnout on individual performances. The objective is to analyse the effectiveness of supportive leadership behavior in response to experienced job burnout among employees. For empirical analysis, data were collected from 482 employees working in a Korean conglomerate. The empirical results indicate that emotional exhaustion and diminished personal accomplishment have a negative impact on job satisfaction, however a positive impact on turnover intention. Supportive leadership is found to moderate the relationship between burnout and job satisfaction. There is no moderation effect between burnout and turnover intention. The current research highlights the fact that supportive leadership can determine job satisfaction in respond to workers' experienced job burnout. The theoretical and managerial implications for overcoming workers' job burnout are discussed.

• 한국벤처창업학회:학술대회논문집
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• 2019.11a
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• pp.39-43
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• 2019

우리나라 중소기업을 '9988'이라는 숫자에 대입해 비유하기도 한다. 기업 숫자로 보면 전체기업의 99%가 중소기업이고, 전체 근로자의 약 88%가 중소기업에 종사하고 있다(중소기업 중앙회, 2015년 중소기업위상지표, 2015. 5)는 의미이다. 하지만 대부분의 중소기업은 대기업에 비해 취약한 재무구조, 기술 또는 인적 경쟁력을 확보하지 못함으로써 발생되는 생산성 저하, 비효율적 업무처리 방식에 기인한 고비용, 저효율의 구조적 문제를 지니고 있다. 더욱이 21세기 시장경제 흐름에 따른 환경변화에 빠르게 대처하지 못하는 현실이 앞으로의 미래를 더 암울하게 바라보는 이유이기도 하다. 중소기업은 이러한 구조적 문제 외에 창업주나 CEO 관련된 인적 리스크에도 미래를 담보할 수 없으며, 지속가능 경영을 할 수도 없다. 특히 회사가 어려움에 봉착했을 때 중소기업의 구성원들은 소진(Burnout, 번아웃)을 경험하게 되며, 이를 업무와 관련해서는 직무소진이라 말한다. 직무만족을 저하시키는 이 직무소진은 개인에게 부정적 개념을 가지게 하여 직무수행 능력을 저하시키며, 개인적 측면에서도 신체적, 심리적으로 부정적 영향을 미치게 한다. 본 연구는 긍정심리자본이 직무소진에 미치는 영향에 관해 초점을 맞추고자 한다. 긍정심리자본이 중소기업 구성원의 직무소진에 긍정적 영향을 끼쳐 회사의 성장과 번영을 위한 조직유효성을 이끌어 낼 수 있다고 보기 때문이다. 이 연구는 중소기업 구성원의 긍정심리자본을 높여 직무소진을 줄이게 함으로써 향후 지속가능한 경영을 달성하게 만드는 단초가 될 것으로 본다.

• Journal of the korean academy of Pediatric Dentistry
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• v.49 no.4
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• pp.481-496
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• 2022

The purpose of this study was to compare factors causing stress in pediatric and general dentists when treating pediatric patients and to evaluate their overall occupational stress level. A total of 191 dentists participated in the online survey, consisting of 66 pediatric dentists and 125 general dentists. The questionnaire was conducted using Google Form. Both groups were stressed due to poor cooperation of patient and caregiver, uncertain prognosis of treatment, and low cost of pediatric dental treatment. The pediatric dentists felt relatively high stress due to poor cooperation from caregivers and an uncertain prognosis of treatment (p < 0.05). Overall occupational stress was high in both groups in the order of patient, time, job environment, and income-related stress, and the degrees of pediatric dentists were lower than general dentists. Among the 3 sub-factors of occupational burnout, more than 98% of both groups showed burnout in "depersonalization", and more than 69% of both groups showed burnout in "emotional exhaustion". Both groups showed a low burnout rate in "reduced sense of accomplishment" and pediatric dentists showed a higher sense of accomplishment than general dentists (p < 0.05). This study showed that both groups were under high occupational stress due to various factors, and efforts were required to relieve stress.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.29 no.4
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• pp.227-249
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• 2018

In this study, 15 teacher librarians working in the high school library were interviewed in order to understand the factors and situation of teacher librarian's job burnout. The results showed that job environment, teacher librarian's role and identity, school community members' lack of awareness of school library and teacher librarians were found to be influential factors in job burnout. In order to solve this problem, it is necessary to develop proper compensation system, to divide librarians and teacher librarians into clear jobs, to provide opportunities for the other teachers to extend their understanding of teacher librarians, and to provide opportunities for self development and recharging.

• Journal of the Korean Society for Library and Information Science
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• v.53 no.4
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• pp.255-283
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• 2019

The purpose of this study is to identify the factors affecting job burnout by analyzing the job burnout patterns and levels in teacher librarians and to empirically investigate the relationship among the effective factors. For qualitative research 17 teacher librarians were intentionally chosen and in-depth interview was conducted from September 5, 2018 to October 30, 2018. The in-depth interview shows that the factors affecting the job burnout of teacher librarians are the sense of belonging, professional identity, professional development opportunities, reputation of teacher librarians, social support and job engagement which defined as librarians' job specificity. For the reliability and validity of the measurement tools, six teacher librarians were primarily investigated from December 5, 2018 to December 7. After that a survey was carried out through the web questionnaire for two weeks from December 20, 2018 to January 3, 2019. A total of 305 copies were collected, all of which were used for the analysis. The results of the quantitative study are summarized as follows. First, concerning the job specificity of teacher librarians, the factors affecting job burnout were professional identity, reputation of teacher librarians, and social support. Second, concerning the job specificity of teacher librarians, the factors affecting job engagement were sense of belonging, professional identity, and social support. Third, as a result of verifying the mediating effect of job engagement in relation to job specificity and job burnout of teacher librarians, professional identity showed complete mediating effect and social support showed partial mediation effect.

• Journal of Convergence for Information Technology
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• v.9 no.3
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• pp.68-74
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• 2019

The purpose of this study was to identify research trends of 892 domestic articles (2009-2018) related to emotional labor by using text-mining and network analysis. To this end, the keyword of these papers were collected and coded and eventually converted to 871 nodes and 2625 links for network text analysis. First, network text analysis revealed that the top four main keyword, according to co-occurrence frequency, were burnout, turnover intention, job stress, and job satisfaction in order and that the frequency and the top four core keyword by degree centrality were all relatively the high. Second, based on the top four core keyword of degree centrality the ego network analysis was conducted and the keyword for connection centroid of each network were presented.

• Korean Journal of Psychosomatic Medicine
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• v.29 no.2
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• pp.136-143
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• 2021

Objectives : The coronavirus disease 2019 (COVID-19) outbreak is a global medical crisis imposing particular burden on public sector employees. The aim of this study was to investigate the psychiatric distress among public sector workers amid the COVID-19 pandemic. Methods : We conducted a cross-sectional study with 531 public sector workers in Gwangmyung city who completed Korean versions of the Perceived Stress Scale (PSS), Patient Health Questionnaire-9 (PHQ-9), and Impact of Event Scale-Revised-Korean (IES-R-K). Results : The results revealed more than moderate levels of stress (85.2%), depressive symptoms (22.2%), and posttraumatic stress symptoms (38.8%). PSS total score was significantly correlated with PHQ-9, IES-R-K total scores as well as IES-R-K subscale scores. Total scores on the PSS, PHQ-9, and IES-R-K were all inversely correlated with age. Conclusions : COVID-19-related workers experience considerable stress and depressive symptoms, with self-rated stress correlating significantly with depression scores. Age may serve as a protective factor against occupational stress and burnout. These findings highlight the need for adequate psychiatric screening and intervention for public sector workers.