• Title/Summary/Keyword: 지식품질

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An Empirical Study on Impact of Knowledge Management Success Factors and Activities on Disaster Management Task Performance (재난관리에 있어서 지식경영의 성공요인과 활동이 업무성과에 미치는 영향에 관한 연구)

  • Shim, Hyoung-Seop;Lee, Jung-Woo;Jeong, Duk-Hoon
    • The Journal of Society for e-Business Studies
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    • v.15 no.1
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    • pp.173-189
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    • 2010
  • This study empirically explores the relationship among knowledge management success factors (leadership, organizational culture, information technology, measurement, incentive, knowledge quality), knowledge management activities(knowledge creation and knowledge use), and task performance in disaster management area. Findings suggest that (1) organization culture, information technology, incentive and quality of knowledge are significantly related to knowledge creation activities while leadership, information technology, incentive and quality of knowledge are significantly related to knowledge use activities, (2) higher level of knowledge creation is related to high level of knowledge use, and (3) the level of knowledge use activities seems to be significantly related to task performance in disaster management, while knowledge creation activities are not.

A Design of The Rule-based System for Software Quality Evaluation (소프트웨어 품질평가용 규칙기반 시스템 설계)

  • 이강희;윤인환;김화수
    • Proceedings of the Korean Information Science Society Conference
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    • 1998.10c
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    • pp.57-59
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    • 1998
  • 소프트웨어의 고품질화를 추구하는 것은 필수적인 일이다. 좋은 품질의 소프트웨어를 획득 또는 개발하기 위해서는 S/W 품질평가에 대한 효율적인 방법이 요구되고 있다. S/W 품질평가는 객관적이고 정량적으로 평가되어야 하므로 본 논문에서는 S/W 품질평가에 대한 표준 및 기준, 방침과 전문가의 지식을 반영한 규칙기반 시스템을 이용하여 평가함으로써 정확하고 신뢰성을 보장하도록 설계하였다. 특히 쉽게 지식을 변경 또는 추가할 수 있도록 규칙기반 시스템으로 설계하였으며, 이러한 규칙기반 시스템을 이용하여 질의 응답을 통해 쉽고 효율적으로 S/W 품질을 평가할 수 있는 기반/기초기술을 제공하였다.

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The Effect of Information Quality and System Quality on Knowledge Service Competence: Focusing on Knowledge Service Types (지식서비스의 정보품질과 시스템품질이 지식서비스 역량에 미치는 영향: 지식서비스 유형을 중심으로)

  • Geun-Wan Park;Hyun-Ji Park;Sung-Hoon Mo;Cheol-Hyun Lim;Hee-Seok Choi;Seok-Hyoung Lee;Hye-Jin Lee;Seung-June Hwang;Chang-Hee Han
    • Information Systems Review
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    • v.21 no.4
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    • pp.1-29
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    • 2019
  • The knowledge resources take a role in promoting the sustainable growth of organization. Therefore, it is important for the members of organization to acquire knowledge consistently so that the company can continue to grow. Knowledge service is the field that provides information and infrastructure which enable the members of organization to acquire new knowledge. As we recognized the importance of knowledge services, we analyzed the level of knowledge service management and development through the impact of knowledge quality on user capabilities. First, the matrix of knowledge patterns was presented based on the type of information and the level of customer interaction. According to patterns, the knowledge service was classified into three types of information providing, information analysis, and infrastructure, and then the results of structural model analysis were presented for each type. It found that the impact of knowledge service quality on user competence was different according to the type of service. The results suggested new indicators for measuring the performance of knowledge services, and provided information for reconstructing services based on the user considering the integrated operation of knowledge service and organizational designing knowledge service.

Effects of Using External Knowledge Services on Management Performance (기업 외부의 지식서비스 활용이 경영성과에 미치는 영향)

  • Song, Keo-Young;Roh, Jae-Whak;You, Yen-Yoo
    • International Commerce and Information Review
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    • v.16 no.2
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    • pp.113-129
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    • 2014
  • The present study attempted to test the effects of using external knowledge services on corporate management performance among SMEs. A survey of SMEs that had used external knowledge services was conducted for the analysis. The findings are as follows. First, regarding government-supported knowledge services for SMEs, knowledge service expert groups' competencies and government's support policies had positive effects on the quality of knowledge services. In particular, the knowledge service expert groups' competencies had more significant effects on the quality of knowledge services than the government's support policies. Second, the quality of knowledge services had significantly positive effects on management performance, whilst confidence-related knowledge service quality factors exerted significant effects on enhancing the relationship with customers and the informationization of knowledge. These findings have the following implication and meaning. The present findings indicate that the government's policy to foster and lay the foundation for knowledge service industry should be furthered, e. g. knowledge service supports for individual companies including knowledge service support projects and systems for SMEs and institutional supports for knowledge service companies and expert groups. In sum, this study is meaningful in that it suggests an effective and efficient policy direction for government's knowledge service provision projects.

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문화유산 지식 콘텐츠의 보고 ‘국가문화유산종합정보서비스’

  • Sin, Seong-Su
    • Digital Contents
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    • no.2 s.141
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    • pp.70-71
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    • 2005
  • 한국데이터베이스진흥센터는‘지식정보자원관리사업’을 통해 구축된 지식정보 DB의 품질을 점검해 보기 위해, 2005년도 1월부 터 매월 1종의 DB를 선정해 품질을 평가하고, 그 결과를‘DB 서비스 평가’기획 시리즈로 연재하고 있다. 이번 달에는 그 두 번째로 문화재청에서 운영하고 있는「국가문화유산종합정보서비스(www.heritage.go.kr)」를 대상으로 평가를 실시했다.

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A Study on the User Satisfaction of Knowledge Management System and Performance: With Focus on the MOFE (지식관리시스템 사용자 만족도와 성과에 관한 연구: 재정경제부를 중심으로)

  • Lee, Hong-Jae
    • Journal of the Korean Society for information Management
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    • v.25 no.4
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    • pp.67-85
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    • 2008
  • The purposes of this study are to examine the factors influencing the user satisfaction of knowledge management system(KMS) and the influence of the user satisfaction on the performance, and to search the strategies for effective KMS operating. The results of covariance structural analyses indicate that the factors-knowledge quality and KMS quality significantly influence the user satisfaction. User satisfaction also significantly affects the performance. Based on the results, this study discusses the potential implications for the strategies of KMS implementing to improve the user satisfaction and performance.

A Study on the Structural Relationships between the Antecedents of Knowledge Management and Performance in Public Enterprise: Focus on the KORAIL (공기업의 지식관리 영향요인과 성과 간의 구조적 관계: 한국철도공사를 중심으로)

  • Lee, Hong-Jae
    • Journal of the Korean Society for information Management
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    • v.26 no.3
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    • pp.189-211
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    • 2009
  • The purpose of this study is to examine the causal relationships among knowledge management(KM) influence factors(leadership, learning culture, member' attitude, reward, knowledge quality, KMS quality), KM activities(knowledge creation, knowledge sharing), KM performance in public enterprise. The results of data analysis by structured equation model(SEM) indicate that learning culture, knowledge quality and KMS quality significantly influence the knowledge creation and sharing. Member' attitude has significant influences on the knowledge creation. And knowledge creation and sharing have a significant affect on KM performance. Based on the results, the potential implications of the strategy for effective knowledge management are discussed.

Development of a Component-Based Chamois Data Cleansing Tool Suits (컴포넌트 기반 샤모아 데이터 정제 도구 개발)

  • 김은희;최병주
    • Proceedings of the Korean Information Science Society Conference
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    • 2003.10b
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    • pp.310-312
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    • 2003
  • 샤모아 지식공학 시스템(Chamois Knowledge Engineering System)은 대용량의 데이터 소스로부터 의미 있는 지식을 추출하는 시스템이다. 이러한 지식공학 시스템에서 데이터 소스의 품질을 보장하는 일은 매우 중요하다. 본 논문에서는 샤모아 지식공학 시스템에서의 데이터 정제관련 컴포넌트의 구조 및 동작에 대해 기술한다. 또한 이들 컴포넌트들이 동작할 수 있는 컴포넌트 프레임웍의 기능 및 동작에 대해 기술한다. 구현한 데이터 정제 관련 컴포넌트는 컴포넌트 기반의 시스템에서 데이터의 정제를 통해 신뢰성 있는 데이터를 제공하고, 이를 통해 개발하고자 하는 시스템의 품질을 향상 시킬 수 있다.

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The Effects of Leadership, Appraisal, Reward, and KMS Characteristics on KMS Use (리더십, 평가 및 보상, KMS특성이 KMS 이용에 미치는 영향)

  • Lee, Hong-Jae;Park, Sung-Jong
    • Journal of Digital Convergence
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    • v.10 no.6
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    • pp.7-15
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    • 2012
  • The purpose of this study is to examine the causal relationships among leadership, appraisal, reward, knowledge quality, knowledge management system(KMS) quality, and KMS use. The results of data analysis by structured equation model(SEM) indicate that leadership significantly influences appraisal and reward. Appraisal affects reward too. Reward and knowledge quality affect KMS Use, but leadership, appraisal, and KMS quality don't affect KMS use. Based on the results, the theoretical and practical implications of this study are discussed.

The Effects of Knowledge Management System for Earthquake disaster Management on the Disaster Management Job Performance (지진 재난관리를 위한 지식경영시스템이 재난관리 업무성과에 미치는 영향)

  • Shin, KwangSoon
    • Journal of the Society of Disaster Information
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    • v.16 no.2
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    • pp.353-363
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    • 2020
  • Purpose: The purpose of this study is to verify the effects of assessment and compensation system, information technology, knowledge quality, and knowledge management activities on the earthquake disaster management job performance. Method: Questionnaire survey was performed for the fire officials, and the multi-regression analysis for surveyed data was statistically performed by using SPSS 25.0 program. Result: Information technology, knowledge quality and knowledge management activities among the factors of the knowledge management system related to earthquake disasters have had significant positive effects on the earthquake disaster management job performance, but assessment and compensation system are found to have no significant effects on the earthquake disaster management job performance. Conclusion: It was confirmed that the higher the level of information technology, knowledge quality and knowledge management activities related to earthquake disasters, the higher the disaster management job performance.