• Proceedings of the Korean Society for Information Management Conference
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• 2017.08a
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• pp.59-64
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• 2017

본 연구는 공공도서관의 지식정보취약계층 서비스 이용에 미치는 영향요인을 분석한 것이다. 연구대상은 서울, 인천 경기지역의 공공도서관 382곳이며, 자료는 국가도서관통계시스템을 통해 2016년도 통계자료를 수집하였다. 분석결과, 지식정보취약계층 서비스 이용은 총 15개의 변수 중 9개가 유의하지 않았으며, 지식취약계층관련 예산, 사서 수, 문화프로그램 실시횟수, 자원봉사자 수, 자료구입비 예산, 노인 및 장애인 열람석 수의 총 6개 변수가 종속변수인 지식정보취약계층서비스 이용자 수에 영향을 미치는 것으로 나타났다. 회귀모형의 전체적인 설명력은 43.2%이며, 자료구입비 예산은 유일하게 부(-)의 영향을 미치고 있다. 이를 제외한 5개의 변수는 종속변수와 정(+)의 관계가 있고, 특히, 지식취약계층관련 예산이 가장 큰 영향을 미치는 것으로 분석되었다. 본 연구 결과는 추후 공공도서관에서 지식정보취약계층 서비스 활성화를 위한 방안을 수립할 때 기초자료로 활용될 수 있을 것이다.

• Journal of Korean Library and Information Science Society
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• v.43 no.2
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• pp.53-75
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• 2012

In recent years, many studies on the public library services for individual vulnerable groups have been performed in Korea. From the standpoint of public libraries with limited human and physical resources, however, all proposed alternatives are difficult to accommodate due to overload and in an integrated perspective, the several alternatives have a logical contradiction and possibility of realistic conflicts. Focusing on these facts, this study proposed an integrated direction and strategic plan to strengthen knowledge and information services of public libraries for five vulnerable classes, ie., the disabled persons, multi-cultural families, the elderly, rural residents, basic living subsidies.

• Knowledge Management Research
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• v.23 no.4
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• pp.1-19
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• 2022

As the untact culture spreads, the digital divide, which is a problem of access to digital information for the vulnerable, can appear as information inequality in various fields, including the social and cultural field. This study identified the digital divide level for the vulnerable population and analyzed the effects of information accessibility, demographic and social characteristics, and physical and mental health characteristics on the information level. As a result, the higher the accessibility of information, the smaller the digital divide and the greater the digital utilization, so it is necessary to increase the accessibility of information devices and increase the ability to utilize them. In addition, the higher the age, the more women than men, and the lower the income level, the greater the digital divide, so it is necessary to increase digital capabilities through detailed class-specific programs for the vulnerable. Finally, it was found that the digital divide and the level of digital literacy had a significant effect on the life satisfaction and daily life satisfaction of the vulnerable. The expansion of competency-building education programs to enhance information utilization capabilities by changing the paradigm to a digital inclusion policy should be continuously operated.

• Journal of Korean Library and Information Science Society
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• v.51 no.2
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• pp.295-318
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• 2020

This study was conducted to grasp the changing user needs, especially the changing information needs of the vulnerable groups of knowledge and information. The study analyzed the information needs of the migrants in Area A by introducing a community-based participatory research methodology. The authors cooperated with the local community throughout the entire course of the study and proposed an inclusive library strategy for the underprivileged in the A region. Migrants were in demand for easy writing materials, reading activities programs, leisure culture programs, and literacy programs. In particular, it was analyzed that services should be provided through cooperation with related organizations. As a result of the study, it was suggested to provide experiences of deeply participating in the current library and to provide various information sources (resource guides) and to promote through children.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.3
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• pp.193-210
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• 2012

While attention has been paid to 'core information poor' with low-level information literacy, public libraries are to be social agencies to set policies, and are to provide them with cultural experiences and services as well. In this regard, this study intends to shed light on the current status of public library services for such 'information-poor' as the urban poor, the handicapped, and the aged in Busan metro area. Exploring the statistical data, observations and interviews, the study attempts to illustrate current status and trends. It, specifically, focuses on the following characteristics of information service strategies: types of services provided; infra-structure including facilities and specialized collection; and, barriers and limitation of library and information use.

• Journal of the Korean Society for Library and Information Science
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• v.50 no.3
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• pp.193-214
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• 2016

The aim of this study was to investigate and analyze the changes in inputs and outputs for information-poor in public libraries to eliminate the digital divide. The survey and analysis was utilized indicators for the information-poor shown in library statistics. And through the analysis of statistical indicators, it examined the changing patterns of the elements that each library are inputted to eliminating the digital divide. As a result, it revealed problems such as regression of facilities for the aged and disabled, continuous decrease in the number of special materials for disabled person, and reduction of service users and budget for information-poor. In order to solve this problem and to achieve the desired performance for eliminating the digital divide. it's required the budget increase and strong policies for information-poor.

• Journal of the Korean Society for Library and Information Science
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• v.53 no.3
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• pp.63-82
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• 2019

Libraries are recently emerging as the core institutions designed to resolve the information equality that is forecasted to further deepen with the arrival of the fourth industry revolution era. This study thus analyzed the trends of studies on the library services offered to people suffering information inequality in Korea, and proposed measures for the activation of the research and future studies so as to strengthen the domestic library services targeting the people suffering information equality and to promote the research. As a result, proposed as measures for the activation of research were (1) Policy support and project expansion at the national level, (2) Various approaches and research environment creation at the academic level, (3) Strengthening of services for the various levels of people suffering information inequality and deployment of professional librarians at the level of libraries, and (4) Encouraging librarians to enroll with graduate schools and to conduct research. Further, proposed were the future studies that can be approached according to the various levels of people suffering information inequality, such as disabled people, multicultural family members, elderly people, children, youth, agricultural and fishing areas, low-income people, and refugees(North Korea defectors).

• Journal of Intelligence and Information Systems
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• v.28 no.2
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• pp.279-306
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• 2022

Public institutions and governments develop discussions on the premise that they can facilitate smooth public communication with the socially vulnerable by promoting citizens' welfare by providing voice-based service chatbots to citizens. The purpose of the study is to propose a plan for intelligent governments to provide quick and efficient administrative services by efficiently managing knowledge and information within and outside government organizations based on ICT and facilitating access and use of information for citizens, especially vulnerable groups. This paper confirms that citizens' attitudes, perceptions, and expectations for public institutions ahead of voice-based service provision are positive through small surveys and interviews with experts with knowledge of artificial intelligence, discuss the technical aspects of voice-based services, the significance and necessity of public institutions. In addition, the government and public institutions are considering the implications of using and providing voice-based services. As a result, chatbot's voice-based service is of great significance in providing an opportunity and platform for wider citizens to participate in intelligent government, to strengthen information accessibility, guarantee and strengthen human rights and basic rights of the socially vulnerable.

• Journal of Practical Engineering Education
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• v.15 no.2
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• pp.285-297
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• 2023

This study was conducted to explore the career competencies among the middle-aged employment vulnerable groups and to provide the basis for systematic career development and human resource development for the middle-aged and employment vulnerable groups. Interviews and expert advice for the middle-aged (40-64 years old) employment vulnerable groups were conducted. The main research results as follows. First, middle-aged employment vulnerable groups have different career requirements depending on their characteristics. Second, the career competencies of the middle-aged employment vulnerable group were composed five factors and 21 sub-detailed competencies including career cognitive competencies, career skill competencies, career attitude competencies, career transition competencies, and career resource management competencies. Third, as a result of the priority analysis of Borich and Locus for Focus, career goal setting, career implementation competency, employment and start-up information, job search skills were the top priorities, career identity, digital literacy, job market knowledge, and infrastructure utilization were the second priority.

• Journal of Korean Library and Information Science Society
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• v.54 no.2
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• pp.131-154
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• 2023

This study analyzed the effectiveness of visiting reading programs for vulnerable children, focusing on the case of libraries in A-si, Gyeonggi-do. Library A utilized a visiting teacher to deliver books that matched the children's levels and interests through non-face-to-face interactions, or to engage in face-to-face reading sessions and deliver books together. In 2022, a total of 158 individuals from 103 families participated in the program, with 103 individuals from 67 families delivering books and 55 individuals from 36 families engaging in book reading activities. Pre- and post-project surveys were conducted to assess the reading effects, and interviews were conducted with the visiting teachers. The analysis revealed that the level and interest of the children during book delivery and reading sessions were identified, and the effects of reading books with high levels of interaction were significant. Infants who were able to easily acquire reading experiences according to their age exhibited better reading effects compared to elementary school students. The program aimed at the new participant group showed slightly greater effectiveness than the group of continuing participants. Furthermore, following the implementation of the program, improvements were observed in reading interest, reading attitude, reading environment, reading interaction, self-esteem, social skills, language ability, reading proficiency, self-directed learning ability, and library utilization rate.