• Title/Summary/Keyword: 지식정보서비스

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A study on the Influence of Enterprise Content Management System Success Factors and Task Characteristics on Intention to Use (기업콘텐츠관리시스템 성공 요인과 업무적 특성이 시스템 사용 의도에 미치는 영향)

  • Hwang, Inho
    • The Journal of the Korea Contents Association
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    • v.21 no.11
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    • pp.333-349
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    • 2021
  • As information is recognized as an important asset of an organization, organizations are increasing their resource input for knowledge management. In particular, the enterprise content management system(ECMS) is a solution for organization-oriented content management, and it has high utility by helping to achieve business performance through systematic utilization of content and improve the level of internal information security. The purpose of this study is to suggest a plan to improve the intention to use organizational employee's ECMS and to suggest the effect of the relationships between information system quality characteristics and work environment characteristics on intention to use. In this study, a research hypothesis was presented based on previous studies, a questionnaire was conducted on workers of organizations that adopted an ECMS, and the hypothesis was verified by applying structural equation modeling. As a result of the analysis, information and service quality of the ECMS and task interdependence increased the intention to use, but task conflict decreased the intention to use. In addition, task interdependence and task conflict moderated the positive relationship between the quality factors of the ECMS and the intention to use it. This study has implications in terms of suggesting the direction of the organization's behavior through factors that increase the use of ECMS.

Research on Factors Affecting Smartphone App Market Selection: App Market Platform Provider's Perspective (스마트폰 앱 마켓 선택에 영향을 미치는 요인에 관한 연구: 앱 마켓 플랫폼 사업자 관점으로)

  • Lee, Ho;Kim, Jae Sung;Kim, Kyung Kyu;Lee, Youngin
    • Journal of the Korea Knowledge Information Technology Society
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    • v.13 no.1
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    • pp.11-23
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    • 2018
  • This paper empirically investigates the factors that influence the consumer choice of an app market based on the rational choice theory. The app market is the only channel where a consumer can buy smartphone apps, which give various functional convenience and are considered to be a major contributor to the proliferation of smartphones. Analyses of 281 questionnaires show that usability and structural guarantees as benefit factors significantly influence the app market choice. From the cost perspectives, both monetary and non-monetary conversion costs are found to significantly influence the app market choice. On the other hand, customer trust, information quality, and market image were found to have no significant effect on app market selection. In particular, Korean app market platform providers (KT, LG U +) seem to be superior in terms of structural guarantees, such as customer center operation and damage compensation regulations, compared to overseas app market platform operators (Google). However, in the case of the Google App Market, it is pre-installed on all Android phones, so it is not inconvenient to install additional apps to use other app market. This is disadvantageous to domestic app market platform operators, and it is necessary to establish a policy solution point. In terms of operator costs, both monetary and non-monetary conversion costs have a significant impact on app market choice. In particular, non-monetary conversion costs have a negative impact on Korean app market platform operators. It can be explained that the service expectation level of the domestic app market is low and it is recognized that the time cost factor such as membership is large for new users to use. It seems to be necessary to improve the domestic app market business. Meanwhile, extant research on smartphone apps focuses on the purchase of apps themselves, but not on the selection of the app market itself. In order to fill in this gap, this study focuses on the determinants of app market selection, including the characteristics of an app market and the switching costs.

A Survey on Utilization of Dental Services by Foreign Children in Seoul (서울 거주 외국인 아동의 치과 이용 실태 조사)

  • Vanda, Rute Mateus;Sun, Yeji;Lee, Hyseol;Kim, Seunghye;Lee, Jaeho
    • Journal of the korean academy of Pediatric Dentistry
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    • v.44 no.2
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    • pp.154-163
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    • 2017
  • This study aims to investigate the utilization status of dental services by foreign children living in Seoul and their level of satisfaction with the treatments. We developed a structured questionnaire with 35 questions, which comprised 14 questions (demographic characteristics) and 21 questions (oral hygiene and dental experience of the child). In this study, the distribution of nationality of 391 participants differed from the actual statistics in Korea. It consisted of high percentage of participants from African countries (23.6%), as well as North American countries (24.1%). In addition, the education status of most parents was above the level of college graduate. Despite the relatively high socioeconomic status of the participants, they showed minimal dental health knowledge regarding the aspect of oral hygiene. Utilization of dental health services and the types of dental clinics visited by them were similar before and after coming to Korea. The participants showed overall satisfaction with the care, but many of them expressed the need for improvement with regard to treatment fee and communication. In conclusion, foreign children living in Seoul require appropriate dental health education and governmental support to promote regular dental check-ups, to improve their overall oral health, and prevent the incidence of dental caries.

A Study on the Influence of Sentiment and Emotion on Review Helpfulness through Online Reviews of Restaurants (레스토랑의 온라인 리뷰를 통해 감성과 감정이 리뷰 유용성에 미치는 영향에 관한 연구)

  • Yao, Ziyan;Park, Jiyoung;Hong, Taeho
    • Knowledge Management Research
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    • v.22 no.1
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    • pp.243-267
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    • 2021
  • Sentiment represents one's own state through the process of change to stimulus, and emotion represents a simple psychological state felt for a certain phenomenon. These two terms tend to be used interchangeably, but their meaning and usage are different. In this study, we try to find out how it affects the helpfulness of reviews by classifying sentiment and emotion through online reviews written by online consumers after purchasing and using various products and services. Recently, online reviews have become a very important factor for businesses and consumers. Helpful reviews play a key role in the decision-making process of potential customers and can be assessed through review helpfulness. The helpfulness of reviews is becoming increasingly important in practice as it is utilized in marketing strategies in business as well as in purchasing decision-making issues of consumers. And academically, the importance of research to find the factors influencing the helpfulness of reviews is growing. In this study, Yelp.com secured reviews on restaurants and conducted a study on how the sentiment and emotion of online reviews affect the helpfulness of reviews. Based on the prior research, a research model including sentiment and emotions for online reviews was built, and text mining analyzes how the sentiment and emotion of online reviews affect the helpfulness of online reviews, and the difference in the effects on emotions It was verified. The results showed that negative sentiment and emotion had a greater effect on review helpfulness, which was consistent with the negative bias theory.

Design of Knowledge-based Spatial Querying System Using Labeled Property Graph and GraphQL (속성 그래프 및 GraphQL을 활용한 지식기반 공간 쿼리 시스템 설계)

  • Jang, Hanme;Kim, Dong Hyeon;Yu, Kiyun
    • Journal of the Korean Society of Surveying, Geodesy, Photogrammetry and Cartography
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    • v.40 no.5
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    • pp.429-437
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    • 2022
  • Recently, the demand for a QA (Question Answering) system for human-machine communication has increased. Among the QA systems, a closed domain QA system that can handle spatial-related questions is called GeoQA. In this study, a new type of graph database, LPG (Labeled Property Graph) was used to overcome the limitations of the RDF (Resource Description Framework) based database, which was mainly used in the GeoQA field. In addition, GraphQL (Graph Query Language), an API-type query language, is introduced to address the fact that the LPG query language is not standardized and the GeoQA system may depend on specific products. In this study, database was built so that answers could be retrieved when spatial-related questions were entered. Each data was obtained from the national spatial information portal and local data open service. The spatial relationships between each spatial objects were calculated in advance and stored in edge form. The user's questions were first converted to GraphQL through FOL (First Order Logic) format and delivered to the database through the GraphQL server. The LPG used in the experiment is Neo4j, the graph database that currently has the highest market share, and some of the built-in functions and QGIS were used for spatial calculations. As a result of building the system, it was confirmed that the user's question could be transformed, processed through the Apollo GraphQL server, and an appropriate answer could be obtained from the database.

An exploratory study on Social Network Services in the context of Web 2.0 period (웹 2.0 시대의 SNS(Social Network Service)에 관한 고찰)

  • Lee, Seok-Yong;Jung, Lee-Sang
    • Management & Information Systems Review
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    • v.29 no.4
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    • pp.143-167
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    • 2010
  • Diverse research topics relating to Social Network Services (SNS) such as, social affective factors in relationships among internet users, social capital value of SNS, comparing attributes why users are intending to participate in SNS, user's lifestyle and their preferences, and the exploratory seeking potential of SNS as a social capital need to be focused on. However, these researches that have been undertaken only consider facts at a particular period of the changing computing environment. In accordance with this indispensability, the integrated view on what technical, social and business characteristics and attributes need to be acknowledged. The purpose of this study is to analyze the evolving attributes and characteristics of SNS from Web 1.0 to Mobile web 2.0 through the Web 2.0 and Mobile 1.0 period. Based on the relevant literature, the attributes that drive the changing technological, social and business aspects of SNS have been developed and analyzed. This exploratory study analyzed major attributes and relationships between SNS and users by changing the paradigms which represented each period. It classified and chronicled each period by representing paradigms and deducted the attributes by considering three aspects such as technological, social and business administration. The major findings of this study are, firstly, the web based computing environment has been changed into the platform attribute for users in the aspect of technology. Users can only read, listen and view information through the web site in the early stages, but now it is possible that users can create, modify and distribute all kinds of information. Secondly, the few knowledge producers of web services have been changed into a collective intelligence by groups of people in the aspect of society. Information authority has been distributed and there is no limit to its spread. Many businesses recognized the potential of the SNS and they are considering how to utilize these advantages toward channel of promotion and marketing. Thirdly, the conventional marketing channel has been changed into oral transmission by using SNS. The market of innovative mobile technology such as smart phones, which provide convenience and access-ability toward customers, has been enlarged. New opportunities to build friendly relationship between business and customers as a new marketing chance have been created. Finally, the role of the consumer has been changed into the leading role of a prosumer. Users can create, modify and distribute information, and are performing the dual role of customer and producer.

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A Study on Social Impacts of Archives through Outcome-based Evaluation (성과평가에 기반 한 기록관의 사회적 영향 분석 연구)

  • Park, Sungjae
    • Journal of Korean Society of Archives and Records Management
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    • v.17 no.1
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    • pp.73-92
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    • 2017
  • Archives identify and preserve records created by society. By making them available to people, archives can be a means of support to the community. The purpose of this study is to develop a model to measure the social impact of archives. Reviewing findings from previous research on the social impact of archives, this study's model is based on the logic model, an outcome-based evaluation model, given that impact is not only followed by outcomes but can be the outcome itself. The scope of social impact is limited to community empowerment in terms of the applicability of the suggested model. The model, which includes short-, medium-, and long-term outcomes, could be used to measure changes in the knowledge, attitudes, and skills of archive users, and the social engagement of the people who experienced those changes in the community. The proposed model could include final outcomes that indicate the increase of community empowerment according to the civil society engagement. It is expected that the model is validated through applying quantitative and qualitative methodologies to measure the social impact of archives.

Inquiry on the Socio-cultural Meaning of the Using Form and Environment of Smart Phone : Focused on the Viewpoint of Media-ecology Studies (스마트폰의 이용형태와 이용환경이 갖는 사회문화적 함의 고찰 : 미디어생태학적 관점을 중심으로)

  • Ha, Sung-Bo;Kang, Seung-Mook
    • The Journal of the Korea Contents Association
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    • v.11 no.7
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    • pp.89-99
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    • 2011
  • This study has attempted to examine the socio-cultural implications of the using form and environment of smart phone and applications from the viewpoint of media-ecology studies. In so doing, this paper analysed the types of applications in SKT's application market T-store and in-depth interview on smart phone users. According to the study results, smart phone users organize mobile culture with individual curiosity and a desire for novelty depending on their personal tendencies and interest. Also, they use smart phone and applications as a sort of new complex mobile media and prescribe the role of smart phone and applications as their second body replacing themselves in a space using mobile. It means that new paradigm for a space using mobile could be formed by having created new space for communication through the mobile media.

The XML Compression Algorithm Supporting Query Processing For Compressed Documents (압축된 문서에 대해 질의 처리를 지원하는 XML 압축 알고리즘)

  • 강영준;이석재;유재수
    • Proceedings of the Korea Contents Association Conference
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    • 2003.11a
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    • pp.195-203
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    • 2003
  • With the spread of interment, the digitalization and knowledge-based information are in progress. Specially, numerous users make the various works and use the services on the web. For the most part, these works make use of the XML. The XML shines the reusing of the Documents because it is separated from contents and styles. Also, it can re-define the logic structure of the Document for requirement of the developer. However, the XML document's size is much larger than common text document because it basically handles the document type and adds numerous tags for representing structure of the document. To utilize the limited storage of Palmtop, PDA and so on, it is necessary to compress and handle the documents efficiently. Recently, the compression techniques for efficiently handling and compressing the XML documents are in progress to solve this problem. But the existing research doesn't support the query processing for that. In this paper, we design and implement the XML compression algorithm that compresses the XML document and processes the quay of compressed XML document faster and mote effciently than the previous techniques.

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Service-centric Object Fragmentation Model for Efficient Retrieval and Management of XML Documents (XML 문서의 효율적인 검색과 관리를 위한 SCOF 모델)

  • Jeong, Chang-Hoo
    • Proceedings of the Korea Contents Association Conference
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    • 2007.11a
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    • pp.595-598
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    • 2007
  • Vast amount of XML documents raise interests in how they will be used and how far their usage can be expanded. This paper has two central goals: 1) easy and fast retrieval of XML documents or relevant elements; and 2) efficient and stable management of large-size XML documents. The keys to develop such a practical system are how to segment a large XML document to smaller fragments and how to store them. In order to achieve these goals, we designed SCOF(Service-centric Object Fragmentation) model, which is a semi-decomposition method based on conversion rules provided by XML database managers. Keyword-based search using SCOF model then retrieves the specific elements or attributes of XML documents, just as typical XML query language does. Even though this approach needs the wisdom of managers in XML document collection, SCOF model makes it efficient both retrieval and management of massive XML documents.

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