• Title/Summary/Keyword: 지식관리지수

Search Result 54, Processing Time 0.031 seconds

Retail Brand Value Measurements and the Relationship with the Market Performance (소매점 브랜드 가치 구성요소와 선호도, 만족도, 재구매의도 간의 관계에 관한 연구)

  • Suh, Yong-Gu;Im, Seung-Hee
    • Journal of Distribution Research
    • /
    • v.11 no.4
    • /
    • pp.71-96
    • /
    • 2006
  • A systematic brand value management starts from its measurement. Accordingly, a number of studies have proposed to measure the value of the brands. However, most of them deal with the brand value of the tangible products. Also, in many cases, such an effort did not bring long-lasting effects because either it ended up with an one-time measurement or it employed a different measurement method each time, thus hampering the comparability of the results and the accumulation of knowledge over time. So, this study has measured retail brand value index of the discount stores and the department stores of Korea every year between 2002 and 2004. And then it provides what they have found over that period. In addition this study examines the significant relationship between retail brand value components and the market performance.

  • PDF

An Analysis of the Impact of National ICT Development on Economic Growth (국가정보화가 국가경제 성장에 미치는 영향분석 - 패널데이터 분석을 중심으로 -)

  • JIN, SANGKI;Cho, Cheong Moon
    • Informatization Policy
    • /
    • v.19 no.3
    • /
    • pp.64-93
    • /
    • 2012
  • This paper attempts to empirically verify the theoretical assumption that ICT factors actually affect national economic development. To this end, this study uses a research model, 'balance model of supply-demand', which consists of IT supply, IT demand and IT policy dimensions. Also, this paper employs several socio-economic factors such as 'size of population', 'consumer price increase', 'national transparency', and 'education'as the moderating variables. The result through the panel data analysis finds it statistically relevant to relate the ICT capacity to each country's economic growth. Also, the study finds that moderating variables were highlighted as important elements of national development: these variables actually moderate the ICT capacity's effects on each surveyed nation's economic growth. Finally, this paper suggests policy implications that nations should consider when developing national informatization policies to drive national economic growth.

  • PDF

An Empirical Study on the Characteristics of Global Investment Corporation (글로벌 투자기업의 특성에 관한 실증연구)

  • Lee, Eung-Kweon
    • Journal of Arbitration Studies
    • /
    • v.21 no.2
    • /
    • pp.157-183
    • /
    • 2011
  • 본 연구는 한국의 다국적 기업이 세계 여러 지역(유럽, 아프리카, 아시아, 아메리카)에서 글로벌 경제 활동과 사업을 범세계적으로 수행하고 있으며. 범세계적인 글로벌 사업수행에서 지역별 경제변화가 지역적으로 다양하면서, 복잡하게 전개되는 것에 대해서 글로벌기업이 지역별 특성에 적합하게 사업을 영위하면서 글로벌하게 현지시장 접근 방법을 어떠한 기준으로 우선 접근하는지에 대한 방법을 통계처리를 하였으며 향후 어떠한 방법을 수용하여 전략적 방법과 모델을 개발하여 자연스럽게 글로벌화 추이를 알아보고자 연구과제들을 실증 분석 하였음. 그리고 글로벌화 하는 TNC's 기업의 지식과 정보의 습득이 중요하며, 변화와 혁신을 통해서 자신의 분야에서는 세계적 선도 기업이 되고자 하는 TNC's 기업이라면 선진국 TNCs 기업보다는 더 적극적인 전략과 사업 모델을 모색해야 한다는 전제하에 실증모형을 설정하고 연구과제들을 정리하였음. 1. TNC's에 의하여 세계경제 활동에 중요한 변수들을 여러 가지 측면에서 검토하고 지리적요인과 경제적 요소들을 고려하여 기술과 자원의 아웃소싱의 글로벌화 방법을 고려하여 세계경제체제의 변화와 향상에 많은 투자내용들이 지리적인 여건과 글로벌화를 고려하여 투자가 진행되어지는가의 추이를 분석하였음. 2. TNC's의 역량에 따라 사업경영에서 현지국가의 경영관리와 산업의 변화에 까지 영향을 주었고 향후에도 글로벌화 경제의 발달과 향상에 협력하는 기업, 자국의 경제 발달과 향상에 협력하는 기업에까지 긍정적인 협조가 이루어지는 투자형태의 글로벌화 지수의 내용을 실증분석 하였음.

  • PDF

A Study on Customer Satisfaction and Service Quality of Net Promoter Score- A Case Study NDSL (NPS의 고객만족 및 서비스 품질에 관한 연구 - NDSL 사례를 중심으로)

  • Kim, Sang-kuk;Choi, Seon-heui;Huh, Joo-yeun
    • Proceedings of the Korea Information Processing Society Conference
    • /
    • 2019.10a
    • /
    • pp.525-526
    • /
    • 2019
  • 본 논문에서는 고객추천지수(NPS : Net Promoter Score)를 이용하여 2019년도 이용 고객의 서비스 만족 및 품질에 대하여 모니터링하고 기관의 고객만족 개선 활동에 대한 고객의 의견을 분석하기 위함이다. 한국과학기술정보연구원의 국가과학기술정보통합서비스(NDSL : National Digital Science Library)는 산학연 연구자들에게 고품질 정보를 제공하여 국가 과학기술 혁신에 기여하고자 개발된 과학기술정보 서비스 플랫폼으로, 논문·특허·보고서·동향·저널/프로시딩·연구자·연구기관 등 약 1억건 이상의 콘텐츠에 대한 검색 및 콘텐츠 유형별 전문검색 서비스를 제공합니다. NDSL은 과학기술 연구자를 위한 고품질 정보서비스를 지향합니다. 또한, 쉽게보는 검색결과, 오픈서비스 등을 제공함으로써 과학지식의 발견과 확장을 지원하고 있습니다. 이를 위해 서비스를 경험한 500여 명의 의사결정자를 대상으로 국가과학기술정보통합서비스에 대한 고객충성도를 분석하였다. 이와 같은 연구결과는 인터넷 등 정보의 발달로 고객의 긍정적 또는 부정적인 구전이 급속도로 노출되는 환경에서 고객의 만족도를 관리함으로써 핵심고객을 확보하는데 사전 예측자료로 활용될 수 있다.

A Study on Customer Satisfaction and Service Quality - A Case Study KOSEN (고객만족 및 서비스 품질에 관한 연구 - KOSEN 사례를 중심으로)

  • Kim, Sang-kuk;Choi, Seon-heui
    • Proceedings of the Korea Information Processing Society Conference
    • /
    • 2020.05a
    • /
    • pp.631-632
    • /
    • 2020
  • 본 논문에서는 고객추천지수(NPS : Net Promoter Score)를 이용하여 2019년도 이용 고객의 서비스 만족 및 품질에 대하여 모니터링하고 기관의 고객만족 개선 활동에 대한 고객의 의견을 분석하기 위함이다. 한국과학기술정보연구원의 한민족과학기술자네트워크(KOSEN : The Global Network of Korean Scientists & Engineers)는 전 세계 한인 과학기술자들을 하나로 연결하는 네트워크 서비스로 2019년 현재 70여개국 14만여 회원들로 이루어진 거대한 네트워크로 성장하였습니다. 1999년 이래 과학기술부, 교육과학기술부, 미래창조과학부, 과학기술정보통신부 지원 사업으로 한국과학기술정보연구원에서 운영해오고 있습니다. 네트워크를 통한 한인 과학기술자들의 지식 공유가 주목적이며, 연구자들을 위한 다양한 서비스를 무상으로 제공하고 있습니다. 이를 위해 서비스를 경험한 262여 명의 의사결정자를 대상으로 한민족과학기술자네트워크에 대한 고객충성도를 분석하였다. 이와 같은 연구결과는 인터넷 등 정보의 발달로 고객의 긍정적 또는 부정적인 구전이 급속도로 노출되는 환경에서 고객의 만족도를 관리함으로써 핵심고객을 확보하는데 사전 예측자료로 활용될 수 있다.

A Classification Method of Delirium Patients Using Local Covering-Based Rule Acquisition Approach with Rough Lower Approximation (러프 하한 근사를 갖는 로컬 커버링 기반 규칙 획득 기법을 이용한 섬망 환자의 분류 방법)

  • Son, Chang Sik;Kang, Won Seok;Lee, Jong Ha;Moon, Kyoung Ja
    • KIPS Transactions on Software and Data Engineering
    • /
    • v.9 no.4
    • /
    • pp.137-144
    • /
    • 2020
  • Delirium is among the most common mental disorders encountered in patients with a temporary cognitive impairment such as consciousness disorder, attention disorder, and poor speech, particularly among those who are older. Delirium is distressing for patients and families, can interfere with the management of symptoms such as pain, and is associated with increased elderly mortality. The purpose of this paper is to generate useful clinical knowledge that can be used to distinguish the outcomes of patients with delirium in long-term care facilities. For this purpose, we extracted the clinical classification knowledge associated with delirium using a local covering rule acquisition approach with the rough lower approximation region. The clinical applicability of the proposed method was verified using data collected from a prospective cohort study. From the results of this study, we found six useful clinical pieces of evidence that the duration of delirium could more than 12 days. Also, we confirmed eight factors such as BMI, Charlson Comorbidity Index, hospitalization path, nutrition deficiency, infection, sleep disturbance, bed scores, and diaper use are important in distinguishing the outcomes of delirium patients. The classification performance of the proposed method was verified by comparison with three benchmarking models, ANN, SVM with RBF kernel, and Random Forest, using a statistical five-fold cross-validation method. The proposed method showed an improved average performance of 0.6% and 2.7% in both accuracy and AUC criteria when compared with the SVM model with the highest classification performance of the three models respectively.

Developments of Evaluation System of Mission Oriented Government-Supported Research Institute by Article Citation Method (피인용 특성 분석을 통한 출연(연) 임무중심형 기관평가 개선 방향)

  • Lee, Moon Young;Yi, Chan Goo
    • Proceedings of the Korea Technology Innovation Society Conference
    • /
    • 2016.05a
    • /
    • pp.404-430
    • /
    • 2016
  • This study started from the awareness of the issue if the citation index newly introduced to evaluate the quality of papers satisfies the proper timing matter, which is a component of performance indicators for the evaluation of government-funded R&D institutes. Accordingly, the study will propose improvement ways to shift the previous evaluation system to quality evaluation for mission-oriented R&D institutes by analysing and using the periodical characteristics such as citation half-life and immediacy index of papers. As a result, it turned out that the speed of academic change is getting faster in proportion to the dependency on the technological development but that the citation speed in the field of public technology is relatively slower and the speed of knowledge transfer in the fields related to industry is faster. In addition, the citation index among the R&D fields showed no differences, and the minimum period for citation index measurement with validity should be over 6 years. The problems of evaluation for mission-oriented R&D institutes were deducted based on the technical and statistical analysis results of the temporal characteristic of citation necessary for quality evaluation of performance among R&D fields. To solve the problems, policy alternatives for object and valid quality evaluation were proposed from the points of evaluation period, evaluation criteria, and evaluation management.

  • PDF

An Analysis of Physicians' Online Information Search Process at the Point of Care (의사의 임상질문 해결을 위한 온라인 정보검색과정 연구)

  • Kim, Soon;Chung, EunKyung
    • Journal of the Korean Society for information Management
    • /
    • v.33 no.3
    • /
    • pp.177-193
    • /
    • 2016
  • This study aims to analyze physicians' online information search process to solve the clinical questions at the point of care. To achieve this purpose, ten university hospital-based physicians participated in-depth interviews and observation studies. Based on Wilson's problem solving process, this study analyzed the characteristics of each information search stage and efficiency of online searching. The results showed that participants tend to relatively immediately formulate their clinical questions. However, basic searching strategies were only used and a few preferred information sources were chosen. However, average satisfaction degree of online searching appeared high with 5.7 (7 Likert-scale) and problem-solving index increased after searching. As physicians are likely to use well organized and evidenced-based credible information easily, it implies the needs for an integrated search system within the electronic medical record (EMR). In addition, as other online resources' awareness is lower comparing Google and PubMed, active promotions and training of other resources are needed.

Evaluation on the oral health promotion program effect from some part of community child center (일부 지역아동센터 구강건강증진 프로그램 운영 효과 평가)

  • Choi, Yong-Keum;Lee, Min-Sun;Bae, Soo-Myung;Son, Jung-Hui;Ryu, Da-Young
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.14 no.8
    • /
    • pp.3850-3857
    • /
    • 2013
  • This study aims to examine the effect of the program by identifying changes in oral health behaviors, oral health knowledge, the Patient Hygiene Performance(PHP) index and others after performing oral health promotion program on children in community children's centers to develop persistent and more effective program. The final analysis subjects were 27 children. According to the examination results of dental plaque score, the PHP index score was reduced from 3.42 to 2.43 before and six month after the tooth brushing education, respectively, indicating the effect of oral health promotion program(p<0.001). The data of this paper can be used oral health promotion programs development based on the social ecological model.

Senior Center Based Diabetes Self-management Program: An Action Research Approach (노인복지관 당뇨병 자기관리 프로그램의 과정과 평가: 실행연구방법)

  • Ko, Hana;Song, Misoon
    • 한국노년학
    • /
    • v.38 no.1
    • /
    • pp.169-185
    • /
    • 2018
  • The purpose of this study examined the feasibility and efficacy of a senior center-based diabetes self-management program applying action research approach. The cyclical action research method was applied for this study: plan, act, evaluate, and reflect in delivering three waves of the intervention program. Three waves of a 12 weeks-length small group diabetes self-management program were offered during the period of 15 months in a senior center in Seoul. Planning of $2^{nd}$ and $3^{rd}$ wave program were based on reflection of $1^{st}$ and $2^{nd}$ program evaluation respectively. Among the 46 participants, 93.48% (N=43) completed the program. The quantitative evaluation showed statistically significant improvement in HbA1C(p<.001), fasting plasma glucose(p<.001), BMI(p=.016), waist circumference(p=.001), systolic blood pressure(p=.036), diabetes self-management behavior(p<.001) and health knowledge(p=.008). Qualitative data revealed that individual management was very helpful in empowering and adhering for own diabetes care for the participants. Participants reported high satisfaction towards the program with mean satisfaction score of 65.12. Application of the Diabetes Self-management program with action study strategy was successful in community setting for improving participants' subjective and objective outcomes. Action research method guides the practitioner to tailor the program to respond for the participants and field needs.