• Proceedings of the Korean Society of Computer Information Conference
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• 2021.07a
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• pp.433-434
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• 2021

본 논문에서는 RPA 도구 개발 과정 중 자동화 및 데이터 전처리 기능을 이용한 양질의 데이터 추출 과정을 기술한다. 개발된 RPA 도구에서는 녹화 기능으로 자동화 기능을 향상시켰으며, 비대칭 데이터 변환 기능과 이상치 처리 기능을 통해 업무 생산효율 증가 및 휴먼에러 방지를 제공한다.

• Industry Promotion Research
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• v.8 no.1
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• pp.55-68
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• 2023

The purpose of this study is to investigate the factors that influence the intention to continuously use the RPA program used in the financial industry for those working in the financial industry. In particular, the purpose of this study is to understand the will to accept and the perception of acceptance conflict by considering the characteristics of individuals in the relationship between work and information technology. As a result of the study, it can be confirmed that the RPA system based on intelligent process automation including artificial intelligence should be further strengthened in the transformation of a digitalized enterprise rather than the RPA based on simple task automation that is currently most used. In general, the phenomenon of cognitive dissonance was prominent for the adoption of new technology, but the phenomenon of cognitive dissonance did not appear for the continued use of RPA in the financial industry. Able to know. In the future in the financial industry, it is thought that the change in the labor organization will be accelerated as the suitability of repetitive tasks and technologies is increased.

• KIPS Transactions on Software and Data Engineering
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• v.12 no.1
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• pp.41-50
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• 2023

Recently, as the Coronavirus disease 2019 (COVID-19) prolongs along with the development of artificial intelligence technology, a non-contact society has become commonplace. Many companies are promoting digital transformation and the activation of artificial intelligence introduction to respond to this which leads to dramatic increase of demand for Chatbot. In addition, a Chatbot has reached the point of processing business transactions from responding simple inquiries. However, it is necessary to develop an API to interface with the legacy system and there are many difficulties in connecting. To solve this, it is becoming important to establish a hybrid Chatbot environment through RPA interface. Recently, the combination of RPA and Chatbot is considered an effective tool for handling many business processes. But, there are many difficulties due to the lack of interface cases and the difficulty in finding a method to development them. This study suggests a method for building a hybrid Chatbot which is an interface Chatbot(Conversational UX) and RPA(Task Automation) from the perspective of hyper-automation based on actual development cases and review of literature review is presented, so that the interface method can be understood and develop more easily. Therefore, there are implications for actively using AI Chatbot for digital transformation.

• Journal of KIISE:Software and Applications
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• v.31 no.4
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• pp.478-487
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• 2004

We had proposed the RPA(Recursive Partition Averaging) method in order to improve the storage requirement and classification rate of the Memory Based Reasoning. That algorithm worked not bad in many area, however, the major drawbacks of RPA are it's partitioning condition and the way of extracting major patterns. We propose an adaptive RPA algorithm which uses the FPD(feature-based population densimeter) to stop the ARPA partitioning process and produce, instead of RPA's averaged major pattern, optimizing resulting hyperrectangles. The proposed algorithm required only approximately 40% of memory space that is needed in k-NN classifier, and showed a superior classification performance to the RPA. Also, by reducing the number of stored patterns, it showed an excellent results in terms of classification when we compare it to the k-NN.

• Information Systems Review
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• v.25 no.2
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• pp.31-56
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• 2023

As the COVID-19 pandemic is prolonged, non-contact work has increased, as well as the demand for automation of simple and repetitive questions and tasks with success of using them. Therefore, companies are attempting to expand the area of automated business and apply various technologies such as AI to complex and various business processes of E2E to provide automation of all business. However, the extension to Intelligent Process Automation (IPA) is still in its beginning stage so that it is difficult to find practical use cases and related solutions. In this aspect, it is safe to say that there is insufficient evidence for companies which have various and complex enterprise processes to make a decision about the adoption. In this study, to solve this problem, a Hyper Automation Platform (HAP) that consists of RPA, Chatbot, and AI technology was proposed. Moreover, an implementation method that can bring intelligent process automation using HAP, and practical use-cases were provided so that it makes it possible to review the implementation of the HAP objectively and comprehensively. This study is meaningful and valuable to check the feasibility of the Hyper Automation concept and to actively utilize HAP.