• Journal of Korea Society of Industrial Information Systems
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• v.14 no.5
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• pp.187-195
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• 2009

In a fault tree analysis, an uncertainty importance measure is often used to assess how much uncertainty of the top event probability (Q) is attributable to the uncertainty of a basic event probability ($q_i$), and thus, to identify those basic events whose uncertainties need to be reduced to effectively reduce the uncertainty of Q. For evaluating the measures suggested by many authors which assess a percentage change in the variance V of Q with respect to unit percentage change in the variance $\upsilon_i$ of $q_i$, V and ${\partial}V/{\partial}{\upsilon}_i$ need to be estimated analytically or by Monte Carlo simulation. However, it is very complicated to analytically compute V and ${\partial}V/{\partial}{\upsilon}_i$ for large-sized fault trees, and difficult to estimate them in a robust manner by Monte Carlo simulation. In this paper, we propose a method for experimentally evaluating the measure using a Taguchi orthogonal array. The proposed method is very computationally efficient compared to the method based on Monte Carlo simulation, and provides a stable uncertainty importance of each basic event.

• Journal of Korea Port Economic Association
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• v.32 no.4
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• pp.29-39
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• 2016

As geopolitical, archaeological and strategic interests on cooperation with countries in the Far Eastern Area is gradually increased, countries are competing to attract or install a logistics or manufacturing hub in their countries. In this study, we investigated the relative importance of factors on the main three and nine detailed criteria from the domestic and overseas experts on Far Eastern Area. Using AHP(Analytic Hierarchy Process) analysis, priority importance of factors was derived. As a result, we find that the most important factor was economic factor. In detail, industrial complex creation was the highest factor and the institutional guarantees for the investment on policy and transportation network was second highest factor. Based on analysis result, specific competitiveness level in the 10 region of Far East was follows. Hunchun, Vladivostok, Yanji, Tumen, Rajin, Hassan, Ussuriysk, Cheongjin, Mihaylov Skiing, Nije Jeuchinski were showed in order. Hunchun showed the highest competitive level in location, topography, compliance to the around cities, transportation network, industrial complex, excellence in logistics facilities, long-term investment plans, institutional guarantees for investment, customs efficiency and political stability. However, in other factors such as population and number of households, public facilities, potential demand and resource utilization, Vladivostok showed the highest level.

• Journal of Korea Society of Industrial Information Systems
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• v.21 no.2
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• pp.73-91
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• 2016

This study sheds light on the quality aspect of cloud computing services as next IT platform. Three tasks of the research are to extract the quality factors of cloud service from the user's viewpoint, empirically analyze the perceptual differences between the user group and the provider group by applying the IPA technique, and suggest some quality factors that need to be improved. Based on the previous researches and focus group evaluation, 13 quality factors have been established. Two field surveys have been performed respectively to collect the perceptual importance and satisfaction level of the users and the providers. It is shown that the quality satisfaction of the user group is lower than the quality perceived by the providers. And there exist significant differences between two groups in respect to quality importance level and IPA matrix. In conclusion, 6 quality factors that need to be improved are suggested such as service functionality, service availability, interoperability, scalability, confidentiality, and provider's responsiveness.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.14 no.1
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• pp.247-256
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• 2013

This dissertation is based on the evaluation of service by the home help service users and suggested managing strategy through analyzing importance and performance. The subject is a person receiving the service from the three home long term institutions in S city, Gangwon province, and SPSS 12.0 is used to analyze data to conduct analysis of basic statistic, confidence level, and factors. The result came out that home help service's importance showed 4.55 out of 5, performance 4.26 out of 5. The most improvement needed factor was 'providing quick service' and 'offer service at ease'. Also it seemed that the four categories in tangibles and four categories in reliability and assurance, one category in responsiveness and empathy needs to be improved. The three in reliability and assurance and five properties in responsiveness and empathy need to remain its strength. In conclusion, in order to better the home help service first the progress result in focus improvement area needs to be achieved.

• The Journal of the Korea Contents Association
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• v.9 no.10
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• pp.378-388
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• 2009

The purpose of this study is to research hotel restaurant's servicescapes using Important-performance analysis. IPA is one of the simple and efficient method that can enhance service quality and customer satisfaction. Using this method for hotel restaurant's servicescapes and adopting social exchange theory to find out difference between person who paying and who does not. The results shows difference in 'Possible Overkill' quadrant, which is only group that does not pay include contents No.2, 8. The relation between servicscapes and behavior intention shows only tangible environment factor has positive effect.

• Journal of the Korean Society for Library and Information Science
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• v.54 no.2
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• pp.399-417
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• 2020

In this study, we tried to analyze the relative importance of features for various functions provided by Discovery. We identified a total of 36 assessment items in five categories including contents, search function, serendipity, interactivity, and ease of use based on literature review. In order to objectively evaluate the relative importance of each evaluation element, an AHP technique was adopted. As a result, 'Easy of use' received the highest weighted value among the five categories, followed by 'contents', 'search function', 'interactivity', and 'serendipity'. In addition, among all the 36 assessment items, 'Quality of data for central index' had higher weighted value. These findings can be used as basic data to adopt a discovery tool for libraries.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.17 no.9
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• pp.431-439
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• 2016

Urban regeneration projects involve various stakeholders, which result in decision making processes that require long periods of time and cause many conflicts. This study aims to identify important factors in decision making for promoting an urban regeneration project. The analysis results utilizing AHP are as follows: Firstly, the analysis results identify the main considerations in the process of promoting urban regeneration projects as residents' opinion(0.393), involvement of local government(0.231), opinions of related experts(0.206) and master plan(0.169). Secondly, the key drivers of stakeholders' qualitative decision making were found to include sustainability(0.325), economic feasibility(0.277), ease of project implementation(0.232) and equity(0.166). Lastly, meaningful differences in the relative importance of key aspects of decision making were identified when respondents were grouped according to being aware or not aware of the urban regeneration project, as well as living on or living off the project site. The results of this study can be used to implement successful urban regeneration projects in the future.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2004.10a
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• pp.467-471
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• 2004

치열한 경쟁사회에서 고객 만족도를 높이기 위해서 고객관계관리(CRM: Customer Relationship Management)개념이 대두되고 있으며, CRM의 효과적인 수행을 위해서는 기업이 행하고 있는 고객서비스에 대한 정확한 평가가 중요하다. 여러 지표를 모두 고려하는 전략을 세우는 것은 현실적으로 불가능 하기 때문에 지표간의 개선 우선순위와 개선 폭, 개선방향을 결정할 수 있는 정보가 필요하다. 본 논문에서는 고객서비스를 평가하는 경우, 고객이 각 서비스 품질지표에 대해 느끼고 있는 중요도와 현황 및 속성에 대해 종합적인 분석을 위해 수정된 Kano 모델에 근거한 중요도-성과분석 방법론을 제시하고자 한다. 응답의 모호성으로 인한 문제점을 최소화하고자 퍼지기법을 이용하였다. 방법론의 검증을 위해서 K사의 이동통신 서비스에 대해 20대의 남녀 대학생 27명을 대상으로 사례연구를 실시하였다.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.27 no.10C
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• pp.921-932
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• 2002

In this research, we seek to identify an effective operation management strategy of telecommunication systems. In order to develop operation management strategies, we implement a quantitative techno-economic analysis. We evaluate related issues and factors, and apply the developed method to PSTN switching systems. In the proposed techno-economic modeling, we apply a well-known factor analysis technique-analytic hierarchy process-to evaluate PSTN operation management strategies. Then, we implement a decision analysis methodology to evaluate the cost of proposed strategies. We evaluate the proposed methodology by using available real data of the PSTN system. The primary impact of this research will be realized in helping PSTN operator select the best operation management strategy of PSTN system.

• The Journal of the Korea Contents Association
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• v.15 no.9
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• pp.588-598
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• 2015

This study derives planning items and indicators that should be considered in order to activate public space in terms of the spatial characteristics of the public space was to analysis the importance in the public officials/academics and practitioners side. Derived in accordance with spatial planning topics characteristic of public space through previous research to them and after a detailed selection indicators in Christopher Alexander's Pattern Language was so lead through the FGI. Derived surface was subjected to the significance analysis AHP through the survey expert. For this study, the importance of the spatial characteristics of the public space are working professionals accessibility, publicity, connectivity, spatiality, amenity, placeness the order, public officials/academics accessibility, amenity, placeness, connectivity, spatiality, publicity the order. In addition, professionals working in the comprehensive analysis of the most important priority was to recognize the hierarchy of open space, public officials/academics appeared to have an open space on the street the most important. The results obtained in this study will be used as an index that can be used in planning and evaluation for consideration of the next active public space.