• Title/Summary/Keyword: 중요도 만족도 조사

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Foodservice Operational System and Satisfaction of Customers with Foodservice at Youth Facilities (청소년수련시설 급식소의 운영실태 및 이용자의 급식만족도)

  • Lee, Hyun Ju;Lee, Young Eun;Park, Eun Hye
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.44 no.9
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    • pp.1374-1387
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    • 2015
  • The purpose of this paper was to investigate the operational status of youth facilities as well as the degree of students' satisfaction with menus served at youth facilities. The survey was conducted from July 9 to July 31, 2013 using questionnaires. The responses of 55 youth facilities and 249 students who had experienced foodservice at youth facilities were analyzed, utilizing the SPSS V20.0 program. The results on management status of youth facilities were as follows: 41.8% of youth facilities were operated for over 10 years, and 45.5% of facilities served meals for 100 to 200 students per day on average. Meal costs were 4,450 won on average, and food costs accounted for 46.8% of average meal costs. Exactly 78.2% of facilities preserved storage type meals at a temperature under -18 degrees Celsius for more than 144 hours, as the 'Food Sanitation Act' stated. Exactly 12.7% of facilities did not hire professional dietitians and had unsupervised foodservice management. Among 19 kitchen equipments surveyed in this research, Combi steamer was the least frequent at youth facilities. According to the results, most students (38.7%) ate leftovers since the food was not tasty. Overall foodservice satisfaction was on average 3.45 points, and the four factors 'dining room sanitation' (P<0.05), 'food taste' (P<0.01), 'serving various desserts' (P<0.01) and 'temperature of dining room' (P<0.05), significantly affected overall satisfaction. As food taste was critical for customer satisfaction, it is important for each dietitian to consider customers' preferences and develop recipes and menus. Further, detailed regulation and precise guidelines for youth facility foodservice are required to enhance students' foodservice satisfaction and serve nutritionally balanced menus in a hygienic manner.

Study of the Factors Determining Life Satisfaction of Local Residents in Chungbuk Province (지역주민의 생활 만족도에 영향을 미치는 결정요인 연구 -충청북도를 대상으로-)

  • Cho, Taek-Hee;Bae, Min-Ki
    • The Journal of the Korea Contents Association
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    • v.17 no.5
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    • pp.591-601
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    • 2017
  • The purpose of this research was to identify the effects of factors determining life satisfaction (LS) of local residents in chungbuk province. After reviewing the literature, this research selected and developed the 9 categories and specific indicators of LS. This research had obtained data through a face to face investigation using questionnaire, which surveyed 1,619 residents at 11 local governments in chungbuk province. This research analyzed the data using descriptive statistical methods and multiple linear regression method. This research found that 1) the level of overall LS had 4.433 points out of 7, the level of residential environment satisfaction had highest point (4.911), but the level of leisure culture satisfaction had lowest point (4.155), 2) in multiple regression analysis, The effect of income and consumption level on LS was highest. The degree of labor and life-social services was important factor to increase LS. The results of this study were expected to provide many implications for implementing policies to improve LS in the country and local governments.

The Effect of Security Major University Students' Major Selection Motivation on Major Satisfaction and Career Decision (물리보안 전공 대학생들의 선택 동기가 전공만족도 및 진로결정에 미치는 영향)

  • Ye-Jin Jang;Jeong-Il Choi
    • Convergence Security Journal
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    • v.22 no.1
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    • pp.159-166
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    • 2022
  • The purpose of this study conducted to conduct a survey to understand the effect of security major college students' major selection motives on major satisfaction and career decisions. The questionnaire was written as "First, motivation for choice, second, major satisfaction, third, career decision". In this study, Chronbach's Alpha coefficient was calculated to analyze the reliability and importance of variables and to identify exploratory factors. And the Berimax method was performed. Both the AVE and CR values of the measured items were calculated to be above the reference value of 0.7, and thus, the convergent validity of each item was investigated as favorable. In the hypothesis test results, the standardization coefficient of 'selection motive ⇨ major satisfaction' was 0.653 and 'major satisfaction ⇨ career decision' was 0.403, so both research hypotheses were adopted. However, 'selection motive ⇨ career decision' was rejected with 0.392. In the future, universities and related professors seem to need more efforts to simultaneously increase the selection motive and major satisfaction in order to improve the career decisions of college security students.

The Effects of Body-Cathexis and Importance of Meeting the Ideal Body Image on Clothing Benefits Sought (신체만족도와 이상적인 신체상의 중요성이 의복추구혜택에 미치는 영향)

  • 황진숙
    • Journal of the Korean Society of Clothing and Textiles
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    • v.22 no.3
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    • pp.293-302
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    • 1998
  • 본 연구의 목적은 신체만족도와 이상적인 신체상의 중요성이 의복추구혜택에 미치는 영향을 규명하는 것이다. 조사대상은 미국 여대생으로 177부의 설문지를 자료분석에 사용하였다. 신체만족도와 이상적인 신체상의 중요성은 신체 5부위(얼굴, 상체, 하체, 신장, 체중) 각각에 대해 측정되었고, 의복추구혜택은 패션 이미지, 체형결점보완, 여성스러움의 표현, 자기향상, 개성표현등의 5분야에 걸쳐 측정되었다. 결과로 신체 각 부위에 대한 이상적인 신체상의 중요성은 각각의 모든 의복추구혜택에 유의한 관계가 있는 반면 신체만족도의 경우 특정 부위에 대한 신체만족이 특정 의복추구혜택과 관계가 있는 것으로 나타났다. 이는 특정 부분의 신체에 만족하면 할수록 또한 이상적인 신체상이 중요하면 할수록 의복혜택을 통해 신체만족을 유지 또는 고양시키려는 소비자의 심리로 설명할 수 있다.

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Importance-Performance Analysis of the Livestock Organic Wastes Recycling Policy (축산 유기성 폐기물 자원화 정책의 중요도-만족도 분석)

  • Kim, Won-Tae;Suh, Dae-Seok
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.12
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    • pp.523-531
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    • 2018
  • The purpose of this paper is to derive priorities and implications for the organic resource conservation policy in the livestock sector. We conducted a survey on the importance-performance of the organic waste resource reclamation of livestock sector using a 5-point Likert scale. The importance average for the resource recycling of livestock organic waste was 3.63 and the average of performance was 3.04. As a result of the IPA on livestock manure recycling measures, it is necessary to improve feed quality, establish a local recycling system, increase demand for compost and liquid, enhance customer linkages, and develop cost reduction technologies. It requires intensive support for promoting the spread of odor reduction technologies and integrated management of biomass. It is necessary to introduce mid- and long-term measures such as the revival of feed in tariff, promote by-product feeding, establish solid fuel process management standards, create hygiene safety standards, develop eco-beads and promotion of feed conversion. It is required to strengthen support for the development of odor reduction technologies and prepare consultative organizations among related departments, develop eco-friendly solid fuel technology, and support policies for renewable energy certification.

추진제 원료 $Fe_2$ $O_3$ 국산화

  • 손원경;최성한;김담규
    • Proceedings of the Korean Society of Propulsion Engineers Conference
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    • 1997.04a
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    • pp.191-201
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    • 1997
  • 혼합형 고체추진제에는 연소속도를 증가시키는 촉매로서 철,구리,크롬등 전이금속 $화합물^1$ 이 사용되고 있다. 현재 당공장에서 양산되는 개량형 추진기관의 추진제에 철화합물인 $Fe_2$ $O_3$ 가 사용되는데 그동안 $Fe_2$ $O_3$ 를 공급해온 미국 Columbian chemical co.에서 생산을 중단함에 따라 새로운 수급이 필요하게 되었다. 이에 이원료의 안정적인 공급을 위해 국산 $Fe_2$ $O_3$ 로 대체 개발하기 위해 국산 원료의 시장조사, 샘플 입수, 그리고 원료분석을 실시하였지만 당공장에서 사용해온 $Fe_2$ $O_3$ 의 원료규격중 순도, 산도(PH값), 입도등 중요항목을 만족할만한 국산 원료는 발견하지 못했다. 하지만 국내 제조업체중 제조능력 및 시설을 고려하여 일신종합화학(인천 소재)을 선정한 다음 제조 공정의 개선을 통하여 당공장 사용 원료을 만족하는 원료를 생산할 수 있었고, 개향형 추진 기관의 추진제에 적용하여 추진제 공정성, 물성, 그리고 가장 중요한 연소특성을 만족하는 국산 $Fe_2$ $O_3$ 를 개발에 성공하여 양산에 적용하고 있다.

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A Study on the Importance of Physical Environment and Customer Satisfaction by Fine Dining Restaurant Use Behavidor (파인다이닝 레스토랑 이용 행태에 따른 물리적 환경 중요도와 고객 만족에 관한 연구)

  • Jeon, Hyeon-Mo;Kim, Kwang-Soo
    • Culinary science and hospitality research
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    • v.15 no.4
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    • pp.172-186
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    • 2009
  • This study investigates the relationship between the difference of the importance of physical environment by use behavior and customer satisfaction based on the customers who have visited domestic fine dining restaurants and tries to develop a marketing strategy to promote sales in fine dining restaurant business suffering from the global economic hard times. A survey was conducted to examine the customers who were older than 20 years old and have visited a fine dining restaurant, 'Wood & Brick' and 'Benigni', located at Sejongro Junction in Seoul for 61 days from May 1 to June 30, 2009. SPSS 14.0 statistical package was used to process data. Frequency analysis, reliability test, ANOVA, and multiple regression were executed. The result shows that the difference of the importance of physical environment by use behavior depends on the number of visits per month and the cost per capita. On the relationship between physical environment and customer satisfaction, cleanness, space arrangement, charm, and accessibility have positive effects on customer satisfaction.

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A Study on the Validity of Host Call Service in the Family Restaurant using Fishbein Model (Fishbein 모델을 이용한 패밀리 레스토랑의 호스트 호명제 서비스 타당성에 대한 연구)

  • Seo Kwang-Kyu;Ahn Beum-Jun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.7 no.4
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    • pp.753-758
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    • 2006
  • The recent drastic increase of imported foreign restaurants provided the importance of service quality and the customer satisfaction is considered as the most important factors for the business activity. In order to identify the important factors for the customer satisfaction of the family restaurant in Korea, we attempt to test the validity of host call service as a significant variable in the family restaurant using Fishbein behaviour model. Based on literature review, the empirical study was conducted using the questionnaires for customers of the family restaurant in Seoul. Descriptive statistics, t-test, F-test and regression analysis were made of the gathered questionnaires using SPSS programs. The results shows that four hypotheses established in this study were significant. Therefore, host call service in the family restaurant should be introduced to increase the customer satisfaction. In conclusion, it proved that host call service in the family were the important factors that could satisfy the customers and the family restaurants will have to make a great effort to develop the differentiated service so as to enhance their competitiveness.

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Perception and Satisfaction among Zoological Park Visitors (동물원 방문객의 인식 및 만족도 영향요인 연구)

  • Lee, Hyung-Sook
    • Journal of the Korean Institute of Landscape Architecture
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    • v.40 no.3
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    • pp.51-59
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    • 2012
  • Zoological parks are considered to be a recreational place for family outings and most importantly the starting place of contact with animals in the modem society. Due to environmental threats and the loss of wildlife habitats, the zoos have significant roles to play in education, research and conservation in addition to the traditional role-entertainment, but research on zoos and their visitors is very limited in Korea. The present study surveyed that the zoo visitors' perceptions of the role of zoos, satisfaction, and behaviors in 6 public zoos, during which 730 zoo visitors were interviewed. The results indicated that the zoos represent an opportunity for family-based trips, enjoyment with family or friends and education that are the primary motives for visiting the zoos. The findings demonstrate that respondents considered the four main roles of zoos namely conservation, education, entertainment, and research to be important and recognize its value for conservation and environmental education. The determinants of satisfaction of zoo visitors were ease of visibility, welfare of captive animals, and the availability of information. Most respondents believed that naturalistic exhibits and animal welfare were very important. In order to reinforce the roles of the zoo in modem society, multidisciplinary efforts are needed to improve the animal welfare, replicate native habitats, and develop various education programs.

The Study of the Effect of Shopping Value on Customer Satisfaction, and Actual Purchase Behavior (쇼핑가치가 고객만족과 구매행동에 미치는 영향에 관한 연구 - 백화점 쇼핑행동을 중심으로 -)

  • Ahn, Kwangho;Lim, Byunghoon;Jung, Suntae
    • Asia Marketing Journal
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    • v.10 no.2
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    • pp.99-123
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    • 2008
  • Consumer satisfaction/dissatisfaction is key determinant of brand loyalty and store patronage behavior. But the results of many customer satisfaction surveys implemented by department stores show that consumer satisfactions do not predict the actual patronage behaviors well. The main reason of these surprising results would be that the consumer satisfaction indexes do not include some important determinants of consumer satisfaction. Many customer satisfaction surveys mainly focus on the evaluation of functional benefits including product assortments, merchandise prices and locational convenience. Recent studies indicate that emotional/hedonic benefits strongly influence the consumer satisfaction, intention to repurchase and intention to revisit. Our study suggests that both functional values and hedonic values should be included in developing the index of consumer satisfactions. The purpose of our study is to investigate the relationship between shopping value and consumer satisfaction, and actual patronage behavior. Shopping values is defined as the difference between total benefits and total shopping costs. Total benefits include the dimensions of product quality, service quality, and hedonic benefits. Total costs are classified as the monetary costs and non-monetary cost. The conceptual framework developed for this empirical study is as follows.

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