• The Journal of the Korea Contents Association
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• v.17 no.12
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• pp.617-627
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• 2017

The purpose of this study was to investigate the effect of medical service quality perceived by general hospital inpatients on satisfaction and loyalty. Data were collected and analyzed through questionnaires of 310 hospitalized patients in general hospital in Gyeonggi-do. The main results of this study are as follows. First, the effect of medical service quality on satisfaction was statistically significant in procedural procedure, hospital life (doctor, nurse), employee friendliness, hospital environment and service satisfaction(p <.001). Second, the effect of medical service quality on loyalty was statistically significant in hospitalization (nurse), hospitalization (doctor), hospital environment and service loyalty(p <.05). Finally, the effect of inpatient satisfaction on loyalty was found to have a significant effect on satisfaction(p <.001). The higher satisfaction with medical service quality affects the loyalty, and it is an important factor in future re-hospitalization and recommendation of hospital to others. Therefore, management should establish policies on quality of medical service to improve the satisfaction and loyalty of hospitalized patients. It should be reflected.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 1989.10a
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• pp.151-153
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• 1989

이 글에서는 다음의 내용을 다루었다. 1. 목표 : 가. 수송비용 절감, 나. 대 고객 서비스(품질, 납기, cost)수준 향상 2. 목적 : 가. 종합물류 cost및 대고객 서비스 수준을 평가기준으로 한 종합물류 simulation모델의 개발과 운영, 나. 신규투자의 타당성검토를 위한 의사결정지원 모델의 개발과 운영, 다. 모든 관련 시스템 정보의 획득과 이용을 위한 정보망 유지 3. 기능구성 : (1) 자료관리, (2) 종합물류 최적화 모델, 가. 소비지 물량 배정 최적화 모델, 나. 생산 및 재고계획수립 모델, 다. 제품 수급계획수립 모델, (3) Presentation, 가. 통계분석 및 그래프 작성, 나. 보고서 작성, (4)외부시스템과의 interface 4. 특성 : Three OR/MS model approach

• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.10
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• pp.7126-7137
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• 2015

This study explored the quality of nursing services in relation to a nurse's psychosocial factors (type A behavior pattern, self-esteem, locus of control, and anxiety), job stress, and fatigue. This study targeted 503 nurses who currently work at six different general hospitals in Daejeon city, The data was collected by self-administered questionnaire which was surveyed from April 1 to June 30, 2014. As the result of analysis of covariance, psychosocial factors affect the quality of nursing services more than job stress or fatigue. In addition to that, as parts of psychosocial factors, high self-esteem and low fatigue, job stress, and anxiety increase the quality of nursing services. The research above implies that the quality of nursing services of nurses who work at the general hospital has a correlation with not only the psychosocial factors but also job stress, and fatigue.

• Journal of Korean Society of Disaster and Security
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• v.16 no.3
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• pp.35-43
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• 2023

This study introduces a study on the adjustment methods of the Life Safety Index. The Life Safety Index is a service provided by the Life Safety Prevention Service System. It comprehensively evaluates individuals' levels of safety in their daily lives, continually monitors their safety status, and presents a comprehensive index to prevent safety accidents in advance. Previous studies have developed the Life Safety Index using evaluation criteria (items) for assessing life safety prevention services, incorporating both the AHP (Analytic Hierarchy Process) and Likert Scale techniques. In this study, we build upon this existing Life Safety Index and explore methods for applying adjustment factors based on individuals' characteristics to enhance its accuracy and customization. We develop adjustment factors using existing national statistics to provide personalized services tailored to individual profiles. Therefore, this paper proposes a method for providing customized services by applying adjustment factors to the Life Safety Index, contributing to the development and application of life safety index adjustment methodologies.

• Journal of the Korean Society for Library and Information Science
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• v.46 no.3
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• pp.233-250
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• 2012

The purpose of this study is to assess the development, current states, and problems of MEDLIS document delivery service. With the analysis of MEDLIS transaction data from 2001 to 2011, we identified continuous usage decrease, unbalanced contribution by type of institution, high dependence on back issues, use differences among subfields of medicine, relatively low success rate, and various reasons for failure. Based on the results, recommendations for the maintenance of union catalog database, technical support for search capability enhancements, establishment of back issue archiving policy, user training and publicity, and membership expansion are suggested to promote the service.

• Korea Information Processing Society Review
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• v.11 no.4
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• pp.63-68
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• 2004

텔레매틱스란 차량의 운전자와 탑승자에게 교통정보안내 긴급구난, 원격차량진단, 인터넷 서비스(금응거래, 뉴스, e-mail 등) 등을 제공하여 “Mobile Office” 혹은 “움직이는 비즈니스 공간”을 구현하는 서비스를 말한다[1]. 따라서 텔레매틱스는 필수적으로 자동차산업과 연계되어 서비스가 이루어져야 한다. (중략)

• Digital Contents
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• no.6 s.85
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• pp.70-71
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• 2000

국내에서는 최초로 디지털 콘텐츠 분야의 전문 종합허브회사가 생겼다. 지난 5월 17일 문을 연 이 회사는 아빛컨으로 디지털콘텐츠 엔터테인먼트 제작 및 유통, 중개 등의 사업을 펼친다고 한다. 아빛컨은 아, 빛나는 컨텐츠의 준말로 디지털콘텐츠 분야에서 빛나는 회사가 되겠다는 의미에서 이름지어졌다는 것. 아빛컨의 주요 사업 부문은 첫째, 온라인 상으로 고부가가치의 콘텐츠를 수요자들에게 주문 또는 맞춤으로 대량 공급하는 디지털 방송 서비스 부문이 있다. 이 서비스는 아빛컨 스테이션이라는 사업명으로 전개된다.

• The Journal of the Convergence on Culture Technology
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• v.5 no.2
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• pp.23-30
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• 2019

The purpose of this study was to examine job stress, job satisfaction, and turnover intention of the nurses who work at the comprehensive nursing service units in two academic medical institutions that provide healthcare service at the tertiary care level in Korea. A descriptive study was conducted with the nurses by using self-reported questionnaires. We used descriptive statistics to summarize the data and Mann-Whitney U test for group comparison. The mean scores of job stress, job satisfaction, and turnover intention were $89.17{\pm}12.56$, $107.25{\pm}6.85$, $37.19{\pm}4.86$, respectively. Nurses with religion showed more job stress than those without. Nurses with their age below 30 years old had significantly less job satisfaction than those older than 30 years old. Monthly income was significantly associated with turnover intention in our data. The top three sub-category of the job stress were conflict with physicians, patients and their caregivers, and conflicts with others; and those of the job satisfaction were pay and promotion and task requirement. Job stress, job satisfaction, and turnover intention were significantly correlated. In order to reduce turnover intention of nursing professionals in the comprehensive nursing service, job stress related to issues on relationships with patients, their family, health care providers need to be taken into consideration. Policy and administrative support are needed to improve their work environment.

• Spatial Information Research
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• v.11 no.4
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• pp.493-508
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• 2003

This study proposes a framework of a GIS service network to connect local governments'Land Management Information Systems(LMIS) together. Databases constructed far LMIS's are very crucial information on both administrative business and civil affairs administration. However, they did not give full play to their values because they could not be shared sufficiently. Local governments build their databases individually using diverse GIS solutions. It causes some problems on sharing them. To demonstrate their geniuses, they should be connected to each other within a network for the whole country, and are served whenever and wherever to people who require them. for this, there are two main problems to be solved. Firstly, a GIS service network that handles heterogeneous and distributed computing environments is organized to link every LMIS each other by the GIS service network vertically and horizontally. Secondly, a mechanism should be developed to access the GIS service network readily and to search GIS data efficiently. The needs from every types of user should be satisfied by the mechanism. As the result of investigation of the issues, one of the most possible solution was suggested in this study, which is a Web based approach. To take into account the advance of information technology in the future and the requirements of e-government, stepwise strategies that integrate the LMIS's into a Web based system was recommended.

• Proceedings of the Korea Association of Information Systems Conference
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• 2004.05a
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• pp.88-95
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• 2004

가상강좌에 대한 사회적 관심이 높아지고 각종 교육기관에서 다양한 방식의 서비스를 제공하고 있음에도 가상강좌의 효과 즉, 가상강좌 수강생들의 만족을 측정하는 도구의 개발은 상대적으로 미흡한 실정이다. 특히 초기의 가상강좌가 정보기술을 이용한 실험적인 형태에서 벗어나 기존의 오프라인 교육을 대치할 수 있는 중요한 도구로 대두되고 있다는 점을 감안할 때 가상강좌의 효과를 측정하기 위한 도구는 좀 더 종합적인 접근 방식이 요구되고 있다. 본 연구에서는 가상강좌 특히 인터넷을 기반으로 하는 가상강좌의 네 가지 요소인 학습관리시스템, 강의 컨텐츠, 학습에 대한 인적 서비스 그리고 학생 자신의 심리적 상태 등을 고려한 종합적인 접근에 의한 가상강좌 만족 모형을 제시하고 그 측정도구에 대한 타당성을 검증하도록 한다. 이를 위해 정보기술 사용 측면, 정보품질적 측면, 서비스 관리적 측면 그리고 사회심리학적 측면에서 가상강좌 측면에 만족을 주는 이론적 변수 및 측정도구를 제시하고 측정도구에 대한 타당성을 실증적으로 검증한다.