• Journal of the Korean Society for Library and Information Science
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• v.56 no.4
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• pp.285-307
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• 2022

This study examines the policies currently announced in the "3rd Comprehensive Library Development Plan" in relation to the discovery of individuals' potential in libraries and analyzes the current status of the tasks promoted and executed by central administrative agencies and municipal and provincial libraries based on these policies. Based on the analysis results, this study presents the methods for libraries to play their role in discovering the potential of individuals in the future. According to the results of this study, due to the poor performance of libraries resulting from reduced in-person events because of library closures and the promotion of non-contact services such as humanities classes and cultural programs in response to COVID-19, it is necessary to establish systems to support emergency management and non-contact programs in response to COVID-19, as well as increase the budget for extending reading culture projects for underprivileged regions and people. In addition, it is necessary to discover quality long-term, non-contact programs, provide infrastructure for non-contact program operation, and develop guidelines. Second, it is observed that communication- and discussion-type social reading programs need to be promptly converted into and operated as online classes. Third, the study results confirm that it is necessary to prepare measures to reinforce external cooperation, such as improving the convenience of and accessibility to information use for users, conducting seminars between domestic and foreign councils, promoting one-stop data sharing systems, executing data digitalization, expanding library infrastructure in preparation for the post-COVID-19 era, and promoting public relations activities.

• Journal of Korean Library and Information Science Society
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• v.52 no.2
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• pp.303-330
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• 2021

The coronavirus infection-19 (hereinafter referred to as Corona 19) that occurred last year has not been ended until now. There have also been major changes in the library environment. This study focuses on changes in the library environment due to prolonged infectious diseases. In addition, it aims to derive implications for library services in the New Normal era by analyzing changes in user needs over time. For this purpose, we have comprehensively summarized the response activities of libraries due to the spread of Corona 19 in 2020, and analyzed changes in user needs that appeared on social media. Key terms were selected by collecting 496,741 tweets related to libraries in 2019 and 2020, and analysis by year and period by operation type was conducted. Through the analysis, the needs of library users in 2020 were classified into four issues, and the implications for each issue were derived.

• Journal of the Korean Society for information Management
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• v.39 no.3
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• pp.195-216
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• 2022

In this study, the author applied the service design methodology to the university library to maximize the service value provided by the university library. To this end, the 'Double Diamond Model', a service design model, was applied to the university library, and service design tools such as Persona, Customer Journey Map, and Touch Points were utilized. To reflect on the service design in the university library, the author first reviewed the literature related to the subject and researched the previous studies. Then, the issue was discovered by questionnaire surveys, interviews with users and librarians, and field investigations. Based on this, Persona and situation scenarios were derived. In addition, after synthesizing Persona's situational behavior and user's emotional change, the study visualized the Customer Journey Map and suggested service improvement plans for 11 items in 3 areas. This study is focused on the process of deriving service improvement plans rather than improving a specific service. The purpose of this study was to improve university library service and to suggest new service plans. The significance of this study is that the practical service improvement plans were applied to the university library.

• Journal of the Korean Society for information Management
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• v.40 no.1
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• pp.73-93
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• 2023

This study conducted a comprehensive analysis and evaluation of library services using YouTube through content analysis of YouTube content and emotional response analysis of user comments. This study analyzed 2,169 YouTube contents and 6,487 comments of users from 61 university libraries. The results showed that the number of 'data' content was the largest among 4 categories, followed by 'communication' and 'education' content, and 'promotion' content. Among the sub-classifications, the number of 'information services' contents was the largest. In the analysis of users' emotional responses to YouTube content, the major categories of users' emotional responses were 'data' content and 'communication' content. Most of the user's emotional responses were positive in all categories of content, and the most frequent user emotional expression was 'good'. In addition, the vocabulary used in the user's emotional response was more about the person appearing in the video than the expression of the content of YouTube contents.

• Journal of the Korean Society for information Management
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• v.39 no.1
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• pp.145-170
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• 2022

The purpose of this study is to derive the operation strategies for establishing the mid-to-long-term comprehensive library development plans considering the identity and specificity of Anyang City. For this purpose, this study proceeded as follows. First, to understand the internal and external environment and regional characteristics of Anyang City, various literature and statistical data related to Anyang City were collected, analyzed, and organized. Second, the operation status of Anyang municipal libraries was analyzed with data such as 「National Library Statistics System」, 「Gyeonggido Public Library Yearbook」, and various library-related laws. Third, a survey with open-ended questions was conducted for twenty-six librarians working in Anyang municipal libraries to collect opinions on the identity of Anyang and the overall operations of the libraries. Lastly, by reflecting the current status analysis, the latest library trends, policies, and sociocultural environments, detailed operation strategies that can serve as a basis for establishing mid-to long term development plans for Anyang municipal libraries in the future were proposed. The above operating strategies were proposed by dividing into six areas such as (1) the plans for organizational system and manpower composition, (2) the facility plans for balanced regional development, (3) the collection development and preservation direction, (4) the special subject materials service plans, (5) the for establishing cooperation system, and (6) the public relations plans.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.33 no.3
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• pp.55-76
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• 2022

The 3rd Library Development Plan raises the need to secure space through the establishment of a regional repository library as the issue of holding books is highlighted as a common problem in public libraries. The Korean Library Law Act also impose the responsibility of integrated management of local library materials on the regional representative library. Accordingly, this study aimed at Busan Metropolitan Library, which is operating a collaborative repository in earnest among regional representative libraries, and investigated the operation status of the collaborative repository and the perception of public librarians about the collaborative repository. The data necessary for the study were obtained through surveys, interviews, field surveys, and internal data analysis. Through this, the purpose of this study was to provide basic data that will help the Busan Metropolitan Library to operate the collaborative repository efficiently in the future, and at the same time, to present basic data that can be used as a reference for the operation of the collaborative repository of the representative libraries of other regions.

• Journal of the Korean Society for information Management
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• v.36 no.3
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• pp.109-129
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• 2019

Since the recent financial crisis in universities has caused the decrease of academic library budget, the resource sharing has been considered by utilizing inter-library loan (ILL) data for solving the financial deficit. This study aims to identify the collection profiles of western monographs' ILL data among 4-year academic libraries. In order to achieve the purpose of this study, this study analyzes ILL data from 2011 to 2017 using the bibliographic data and ILL transactions of the KERIS union catalog. The findings of the study show that the western monographs was significantly provided by large-scale academic libraries in 2011, however, the extent of major regions expanded, and the number of influential institutions rose in 2016. Second, in 2012, the influence in the ILL network increased in the quantity of western monographs holdings and the proportion of common collections. On the other hand, in 2016, it was also shown that the influence in terms of provision in the ILL network increased in the proportion of unique collections. Lastly, the ILL participating academic libraries were classified into six clusters by a hierarchical clustering analysis of holdings and ILL indexes.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.32 no.2
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• pp.49-67
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• 2021

The school library provides a mobile web service that allows access to the library catalog system, and provides services that reflect the needs of search and consider the characteristics of mobile devices. Therefore, this study conducted a literature review, an analysis of the current status of school library mobile web services, and a survey of the mobile service user experience of students and teachers to find the contents and service plans for school library mobile app services that meet the school library mobile needs. Based on the survey, the contents and design plan of the school library DLS mobile service was prepared. First, the steps were reduced from step 4 to step 3. In the first step, solution of screen clipping errors in registering as a member and various login platforms for accessibility are needed. In the second step, integrated search and detailed search, provision of materials for use and reading education, post-booking activities, guides and announcements on the use of the affiliated school library, inter-loan, and e-books are provided as main menu. In the third step, it was proposed to provide related functions such as reservations as well as the display of the detailed screen of the search results of the collection. This study can be used not only to develop dedicated mobile app services, but also to change current web-based mobile services.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.19 no.1
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• pp.37-60
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• 2008

The purpose of this study is to develop a model for information literacy instruction far a university library. It surveyed and analyzed Information Literacy Competency Standards and four Information Problem-Solving Process Models. Through the investigation, this study found out the crucial six elements of information literacy instruction. It includes 1) Information need; 2) Information source; 3) Information seeking; 4) Information evaluation; 5) Information use; and 6) Information ethics. Based on the analysis of the information literacy tutorial of 3 university libraries in the States and Australia, special concerns were paid on investigating the contents of instruction programs. This study proposed the model of information literacy instruction of the university library as a result. It consists of eight steps such as 1) Guide of library facility; 2) Information ecology-the flow of academic information; 3) Information needs-Define the topic; 4) Determine the information sources; 5) Plan the search strategy; 6) Search information; 7) Evaluate Information; and 8) style manual. It is suggested to develop and to improve the information literacy instruction programs in university libraries.

• Journal of Korean Library and Information Science Society
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• v.50 no.1
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• pp.157-176
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• 2019

Recently, as the number of closed schools continues to increase due to the super aging society, low fertility rate, declining school age population, There are cases in which a new facility or space is being reborn by utilizing idle facilities and sites of a closed school. The use of closed schools can be largely understood in the context of urban regeneration, the purpose of this study is to analyze the characteristics of the area where closed school occurred and to analyze the closure type using the evaluation standard of the decline area in urban regeneration projects. In this paper, we propose that the system and model of utilizing closed school in the library should be considered based on the characteristics, type, form, and implications of the are in which closed schools occurred which derived from research results.