• Title/Summary/Keyword: 조직적 융복합

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A Study on Factors Affecting Retractation of Turnover Intention of Customer Center Counselor (고객센터 상담원의 이직의도 철회에 영향을 미치는 요인 연구)

  • Lee, In-Seok;Bae, Jae-Hong;Shin, Ho-Young
    • Journal of Digital Convergence
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    • v.18 no.1
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    • pp.333-342
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    • 2020
  • In this study, an interview survey was conducted for three months by a counselor who had experience of retractation of turnover intention to find out what factors played an important role in retractation of turnover intention. The results found that task shift, motivation, self-efficacy, and emotion control were the major factors in the retractation of counselor's turnover intention, while superior support and colleague support did nop affect. Among them, emotion control and task shift had more influence on retractation of turnover intention than other factors. The results of this study are expected to maximize the stabilization of the organization by lowering the turnover rate of counselor in the customer center department becoming more important in the enterprise and to provide an important theoretical basis for studies related to retractation of customer center counselor's turnover intention.

Weight Analysis of Critical Success Factors for Business Intelligence System (비즈니스 인텔리젼스 시스템 성공요인의 중요도 분석)

  • Hong, Hyun-Gi
    • Journal of Digital Convergence
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    • v.10 no.7
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    • pp.93-98
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    • 2012
  • The rapid change of business environments request the company to act more smart and intelligent in making business strategies and planning the business processes. To meet this requirement, we need to have smart Business Intelligent System(hereinafter "BI") in the company. On the one hand, many korean companies had already installed BI system, and the other hand some companies have plans to implement BI Systems additionally to their Information System. It is very important to have the pictures which factors are critical to the successful implementation of BI, and to survey which critical success factor(hereinafter CSF) are important compared to each factors. In this paper data was gathered from companies already have their BI Systems. We measured IT-Infra maturity, User Education, and Company Organization, and Company Business Strategy, which are the critical success factors for the BI System. After surveying the CSF of BI System, we measured the weights among these factors by AHP. Factor analysis resulted in 6 major factors (Eigenvalue > 1.0), and the AHP analysis showed the list of CSF's weight list according to its significance priorities. The results of this paper could be the valuable references for the implementing process of the BI System in korean company.

Convergence Study on Model of Job Design Support Platform Using Big data and AI (빅데이터와 인공지능을 활용한 직업설계 지원 플랫폼 모형에 관한 융합 연구)

  • Noh, Kyoo-Sung;Lee, Joo-Yeoun
    • Journal of Digital Convergence
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    • v.14 no.7
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    • pp.167-174
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    • 2016
  • The university and college turn into the field of job readiness to get a good job and students build a lot of job specification than others and are constantly studying for employment. Then since employment, some people are fortunate to keep the job for lifetime, but for many people work in the workplace did not meet his aptitude with patience and some people move for work several times without perseverance. One of the reasons for job dissatisfaction is that the job does not fit his aptitude. Meantime many organizations conducted the aptitude(Psychology) test. There are limits, however, to find a suitable job. This study was presented as a model of a platform that is a rational and scientific alternative to search course and job. This model is to better understand the individual characteristics using Big data and artificial intelligence, offers several jobs to meet the characteristics among the various professions selectively and supports to select and design an appropriate job based on the field experience, consulting and mentoring.

A Study on the Development of Intelligent Contents and Interactive Storytelling System (지능형콘텐츠 개발과 인터렉티브 스토리텔링 시스템 연구)

  • Lee, Eun Ryoung;Kim, Kio Chung
    • Journal of Digital Convergence
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    • v.11 no.1
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    • pp.423-430
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    • 2013
  • The development of information technology introduced digital contents and Social Network Services(SNS), and allowed the virtual transaction and communication between users called "the experience knowledge" advanced from "the objective knowledge." This paper will analyze interactive storytelling system creating different types of stories on narrative genre about family history, personal history and so on. Through analysis on narrative interviews, direct observations, documentations and visual records, contents about CEO story, corporate story, family story and especially family history will be categorized into sampleDB and informationDB. Accumulated contents will allow the user to increase the value and usage of the contents through interactive storytelling system by restructuring the contents on family history. This research has developed writing tool data model using different digital contents such as texts, images and pictures to encourage open communications between first generations and third generations in Korea. Furthermore, researched about connected system on interactive storytelling creation device using various genre of family story that has been data based.

A Reviews on the Performance Evaluation Based on Network Analysis and Super-Efficiency Analysis (연결망분석과 초효율성분석의 결합을 통한 효율성 순위 측정에 관한 고찰)

  • Choi, Kyoung-Ho;Kwag, Hee-Jong
    • Journal of Digital Convergence
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    • v.11 no.10
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    • pp.255-262
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    • 2013
  • Data envelopment analysis(DEA) is a linear programming procedure designed to evaluate the relative efficiency of a set of peer entities called decision making units which use the same inputs to produce the same outputs. It has been widely employed in a variety of disciplines as an efficiency or performance measurement tool for comparing a set of entities such as firms, banks, hospitals, nations and organizations. The method, however, cant's make the priority of their performance when many units have efficiency score of unity or 100 percent. In this paper, we propose a new approach which combine qualitative method(graphical approach using network analysis) and quantitative method(super-efficient analysis using DEA), and present the results of an empirical analysis using the data of the Korean professional baseball players. As a result, there were 12 DMU that priority is hardly realized through DEA. However, this problem could be solved with super-efficiency analyzing. Also, more in-depth interpretation was able through integrating results of dendrogram and super-efficiency analyzing and prospecting it in qualitative, quantitative ways.

Generational Differences in Values of Life and Factors Influencing Turnover Intention among Korean nurses (간호사의 삶에 대한 가치관이 이직의도에 미치는 영향: 세대에 따른 차이)

  • Lee, Hyunsook Zin;Kim, Young Hee
    • Journal of Digital Convergence
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    • v.19 no.1
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    • pp.217-228
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    • 2021
  • This study was to identify generational difference of values of life and factors influencing turnover of Korean nurses. Total 294 nurses of generation-X, Y, and Z participated. Analysis of variance(ANOVA) and Multiple Regression Analyse was conducted. The result of the study was that Gen-X and Y nurses considered family life as the most important thing in life and Importance of work was the next by Gen-X and leisure time by Gen-Y. However, Gen-Z nurses regarded leisure time as the most important. These findings indicate that influencing factors on turnover of Korean nurses were different by nurses generations. These results indicates that it is necessary to develop different strategies by generations in order to manage turnover issues for Korean nurses.

The Study on Data Governance Research Trends Based on Text Mining: Based on the publication of Korean academic journals from 2009 to 2021 (텍스트 마이닝을 활용한 데이터 거버넌스 연구 동향 분석: 2009년~2021년 국내 학술지 논문을 중심으로)

  • Jeong, Sun-Kyeong
    • Journal of Digital Convergence
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    • v.20 no.4
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    • pp.133-145
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    • 2022
  • As a result of the study, the poorest keywords were information, big data, management, policy, government, law, and smart. In addition, as a result of network analysis, related research was being conducted on topics such as data industry policy, data governance performance, defense, governance, and data public. The four topics derived through topic modeling were "DG policy," "DG platform," "DG in laws," and "DG implementation," of which research related to "DG platform" showed an increasing trend, and "DG implementation" tended to shrink. This study comprehensively summarized data governance-related studies. Data governance needs to expand research areas from various perspectives and related fields such as data management and data integration policies at the organizational level, and related technologies. In the future, we can expand the analysis targets for overseas data governance and expect follow-up studies on research directions and policy directions in industries that require data-based future industries such as Industry 4.0, artificial intelligence, and Metaverse.

Research on the movement following a badminton stroke (배드민턴 스트로크 이후 대응 동작에 관한 연구)

  • Song, Joo-Ho;Kim, Kee-Hyun;Park, Jong-Chul
    • Journal of Digital Convergence
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    • v.12 no.9
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    • pp.465-474
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    • 2014
  • This research aimed to enhance the effects of training through the use of infrared cameras located at anterior and posterior positions. The results were as follows. In the case of the smash, the impact time needed to be adjusted to raise their impact point. The smash of S1, on the other hand, was a step smash, which showed the fastest racquet head speed and the greatest transmission of power upon impact. As the max racquet speed upon impact and during speed was similar, S1 showed the best impact time. All athletes except S6 were shown to use their right foot as their 1 step that was located in front upon landing, using a hop step as their first step. For the best swing upon stroke, it is important to make the best conditions possible for the use of elbow joints and wrist joints. The rotating radius of the racquet should be big and the shuttlecock should be fast. Balance is important in footwork, or the coordinated movement of the feet. Without a correct step it is difficult to execute an efficient stroke. In an actual game, steps need to be executed in 2 to 4 steps, and programs focusing on steps according to situation, agility and reaction need to be executed.

A Study on the Recognition of University Larchive and its Practical Operation Plans (대학교 라카이브(Larchive) 인식 조사 및 실무 운영 방안)

  • Park, Do-Won;Oh, Hyo-Jung
    • The Korean Journal of Archival Studies
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    • no.77
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    • pp.151-187
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    • 2023
  • The cooperation between archives and libraries is necessary for the management of limited operational space and the improvement of work efficiency. "Larchive" is one of the model of cooperation between libraries and archives, so it can be an alternative plan for institutions that face difficulties in collaborating through "Larchiveum" - growing model of cooperation between libraries, archives, and museums. This study presents the recognition of Larchive to university archivists and librarians, and suggests a practical operation plan for cooperation between the archive and library. As a result, "Larchive" was relatively less aware of archivists and librarians, but in the practical point of view, respondents were fully aware of the need for cooperation between archives and libraries. In particular, Larchive was presented as a rational alternative model for both of the groups. And the need for material cooperation can be confirmed through the recognition survey, and the improvement plan for business cooperation can be confirmed through the FGI. Some prerequisites are proposed such as securing a collaborative workplace, assignment of budget and manpower. Through the results, this study presented practical operational plans for organizational cooperation in the form of Larchive, focusing on the perspectives of "teaching and learning support", "research support services", "curation services", "collection and management of school history data", "cooperation for evaluation", and drew discussion points.

Activation of Sports Talent Cultivation for Elderly Sports Promotion (노인체육진흥을 위한 체육인재양성 활성화 방안)

  • Cho, Kyoung-Hwan
    • Journal of Korea Entertainment Industry Association
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    • v.15 no.4
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    • pp.167-186
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    • 2021
  • The purpose of this study was to present a new direction for sports talent cultivation, determine the sports talent cultivation status in various types of sports and relevant areas, and present specific plans for activating practical sports talent cultivation in the elderly population in an effort to cope with the rapid changes of times. For this purpose, literature review was performed to analyze the elderly sports and sports talent cultivation status, analyze the problems with elderly sports and sports talent cultivation and development tasks, and present the following comprehensive plan for cultivating elderly sports talent cultivation in pursuit of elderly sports promotion: First, it is necessary to become more competitive in education by developing various programs for convergent and combined elderly sports talent cultivation as well as by changing into a convergent and combined way of thinking in the organizational culture environment of sports. Second, it is necessary to build more career education infrastructures for elderly sports talent cultivation in the elderly sports and relevant departments. Career education may become an issue in every area, which means building comprehensive DBs for undergraduates and graduates. Third, it is necessary to give greater support to research and development in the entire area of elderly sports. This means implementing relevant projects efficiently through governance with the Ministry of Culture, Sports, and Tourism in charge of elderly sports policies, the Ministry of Health and Welfare, and professionals in the private sectors. Fourth, it is necessary to make comprehensive, systematic, and mid- and long-term strategies for cultivating sports talent at the governmental level. This means sports talent cultivation and search, career and employment, reeducation (competence reinforcement training), and job and employment stability in the areas of education, health, and welfare as well as sports. Fifth, it is necessary to operate a tentatively-called elderly health agency under the influence of the Office of the Prime Minister. This requires expansion and qualitative improvement of education on the basis of greater efficiency in preventing any overlapped task from wasting the budget through inter-department cooperation and positive partnership.