• Title/Summary/Keyword: 정서 예측

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Influencing Factors on Repurchase Intentions of Bank's Corporate Customers (기업고객의 은행거래 지속의도에 대한 영향요인)

  • Kang, Young-Soo;Kim, Ju-Young
    • Proceedings of the Korean DIstribution Association Conference
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    • 2005.02a
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    • pp.125-158
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    • 2005
  • This study tried to identify major factors which determine repurchase intentions. We consider customer satisfaction, service quality, switching cost and consumption emotions which are recently proposed in the related literatures. To test them empirically, we collected 374 questionnaires among 620 from corporate customers of major banks and 112 from employees of a major bank in corporate banking and analyzed them by LISREL 8.12.. The result of this study can be summed up as follows. First the most important determinant factor in repurchase intentions is customer satisfaction. Second, it is desirable to measure service quality not only in terms of 'process service quality', a process of service delivery to customers, but also 'outcome service quality', what customers receive from services or from service providers. Third, positive consumption emotions have positive influence upon customer satisfaction, negative consumption emotions have negative influence upon customer satisfaction and repurchase intentions. Fourth, switching cost, even though small in its influence, has been proved to be antecedent in repurchase intentions along with customer satisfaction and negative consumption emotions. As precedents in customers' repurchase intentions, customer satisfaction and process service quality are revealed to exercise the biggest influences. Also, positive consumption emotions, negative consumption emotions, outcome service quality and switching cost can be used as determinants in predicting corporate customers' repurchase intentions.

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The effects of Mother's Discipline Style and Preschooler's Emotional Regulation Strategies on Preschooler's Leadership (어머니의 훈육방식 및 유아의 정서조절전략이 유아의 리더십에 미치는 영향)

  • Kim, Kyung Sook;Yang, MI Kyung
    • Korean Journal of Childcare and Education
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    • v.6 no.3
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    • pp.23-44
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    • 2010
  • This study analyzed the relationships mother's discipline style, preschooler's emotional regulation strategies, and preschooler's leadership. The subjects were 180 preschoolers who were 5 years old and their mothers live in Gwang-ju and Jeon-Nam province. Collected data were analyzed by descriptive statistics, Pearson's correlation, and stepwise regression analysis using the program of SPSS. The findings of the study were as follows. (1) there was a difference between the average score of subcategory and the total score of leadership according to the gender of preschooler and mother's employment and her educational background. However, there was no difference from the birth order of preschooler. (2) A correlation was not found between mother's discipline style and preschooler's leadership, but the significant negative correlation showed up between preschooler's emotional regulation strategies and preschooler's leadership. (3) The leadership of preschoolers who use positive coping strategies of a sub-area of emotional regulation strategies appeared strong. And the leadership appeared low with a boy who uses avoidant & supportive strategies, supportive strategies, aggressive strategies and venting strategies more often. Furthermore, the model of explanatory adequacy (R2) of some independent variables from the average scores of subcategory and the total score of leadership was confirmed to be the statistically significant explanatory model.

The Effects of Unstable Adult Attachment, Self-compassion, and Emotional Recognition Clarity of Nursing Freshmen on Interpersonal Skills (간호학과 신입생의 불안정 성인애착과 자기자비, 정서인식명확성이 대인관계능력에 미치는 영향)

  • Mee-Ra Park;Jeong-Sook Kim;Nam-Joo Je;Ji-Won Yoon
    • The Journal of the Convergence on Culture Technology
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    • v.10 no.1
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    • pp.217-226
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    • 2024
  • This study is a descriptive research study to figure out the effect of unstable an adult attachment, self-mercy and emotional recognition clarity on interpersonal skills targeting nursing freshman. From 27th of March 2023 to 7th of April 2023, data gathered from the nursing freshman of university in J city, G province were analyzed. Using IBM SPSS/25, the data was analyzed descriptive statistic t-test, ANOVA and multiple correlation analysis. Interpersonal skills have negative correlation with unstable adults attachment(r=-.19, p=.005), and also have positive correlation with self-mercy (r=.38, p<.001) and emotional recognition clarity (r=.28, p<.001). Using hierarchical multiple regression analysis of factors that effects on interpersonal skills of survey subjects, self-mercy was the factor predict one's interpersonal skills the most, extroverted, mixed and emotional recognition clarity in order. The higher self- mercy and emotional recognition clarity are, the bigger influences interpersonal skills have and 24.5% of explanatory power. For nursing school students, interpersonal skills was one of the essential qualities so various methods to improve their interpersonal skills should be figured out.

Predicting the Effect of Fusion of Artificial Intelligence Education and Maker Education Using System Dynamics (시스템 사고를 활용한 인공지능 교육과 메이커 교육 융합 효과성 예측)

  • Yang, Hwan-Geun;Lee, Tae-Wuk
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2020.01a
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    • pp.117-120
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    • 2020
  • 본 논문은 인공지능 메이커 교육과 관련한 요소를 논문 네트워크 키워드 분석과 다양한 빅데이터를 종합하여 핵심용어를 선정 후 인공지능 메이커 교육을 시스템 다이내믹스의 Vensim프로그램으로 인과지도(Casual Loop Diagramming)를 구조분석(모델의 구조)하여 예측 결과를 토대로 향후 미래 상황 추출 및 정책 결정 연구에 영향을 기여한다. 연구 결과 인공지능 교육 정책은 추후 인공지능 교육과 메이커 교육을 융합한 교육 관련 산업이 증대할 것으로 예측되며 교육 경쟁력 향상과 창의적 인재 양성, OTT를 이용한 인공지능 교육 콘텐츠 향상으로 학습에 활용성이 증대하게 된다. 또한 인공지능 교육 정책은 프로그래밍 교육으로 연결되어 성장기 학습자들의 사고력과 정서 발달에 도움 되며 다양한 교재 및 기기 등장으로 인한 학습에 다양성 역시 증가할 것으로 예측된다. 학교 차원에서는 교수·연구 지원 활동이 증가하여 수업 전문성을 가진 교사가 늘어나 학교 교육의 질은 확대되고 학부모는 인공지능 교육 정책에 긍정적으로 된다. 시스템 다이내믹스는 구조가 형태를 결정짓는다는 세계관에 기초하여 피드백 루프와 동태적 형태 유형을 파악하며 다양한 가능성이 존재하게 된다. 이는 추후 다양한 연구를 통해 인공지능 교육 정책 인과지도의 확대로 연결될 수 있음을 암시하며 본 논문을 통해 인공지능 교육 연구 확산에 시발점이 되었으면 한다.

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The Relationship between High School Teachers' Grit and Job Stress Coping Strategies (고등학교 교사의 그릿과 직무스트레스 대응행동 간의 관계)

  • Jang, Bong Seok;Kim, Jin-Cheol
    • Journal of Industrial Convergence
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    • v.18 no.4
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    • pp.9-14
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    • 2020
  • The purpose of this study is to analyze the relationship between high school teachers' grit and stress coping strategies and to understand differences in stress coping strategies by cluster types of grit. 226 in-service teachers participated in the survey who took the professional development program in the national educational training institute. Results are as follows. First, perseverance of effort in grit was the positively independent variable toward task-oriented and emotion-oriented strategies. The avoidance-oriented strategy was negatively influenced by consistency of interest in grit. Also, the clusters of high grit and high perseverance of effort in grit showed higher means in task-oriented and emotion-oriented strategies than the cluster of low grit. Finally, researchers discussed the importance of strengthening high school teachers' grit for them to cope with job stress effectively.

Mediating Effects of Help-Seeking and Concealment on the Relations between Perfectionism and Depression, Anxiety in University Students (대학생을 대상으로 한 완벽주의와 우울 및 불안의 관계에서 학업도움추구와 은폐의 매개효과)

  • Jung, Eun-Sun;Ha, Jung-Hee
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.4
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    • pp.671-681
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    • 2016
  • The purpose of this study is to investigate the role of help-seeking and concealment in the relationship between perfectionism, depression, and anxiety. The participants were 252 university students, and analyses were conducted using PASW 18.0 and Amos 8.0. Help-seeking was confirmed to be a mediating variable between self-oriented perfectionism, depression, and anxiety. That is, self-oriented perfectionism had an effect on depression and anxiety through help-seeking. Also, concealment was a partially mediating variable between socially prescribed perfectionism, depression, and anxiety. The need to develop counseling and education approaches as a special intervention is discussed. The approaches are meant to reduce socially prescribed perfectionism and concealment. Limitations and implications for further study are suggested.

Relationship of Social Skills & Social Support from Family and Friends to Adjustment Between Children and Adolescents (아동과 청소년의 사회적 기술과 가족 $[\cdor}$ 친구의 지원 및 적응과의 관계)

  • Sim, Hee-Og
    • Journal of the Korean Home Economics Association
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    • v.37 no.6
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    • pp.11-22
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    • 1999
  • This study focused on the relationship of social skills and social support from family and friends to adjustment between children and adolescents. Subjects were enrolled in the fifth, sixth, 1st, & 2nd grades of elementary and junior high schools. The instruments were Teenage Inventory of Social Skills, Perceived Social Support from Family & Friends, Child Depression Inventory, and Antisocial Behavior Scale. Results indicated that there were positive relations between social skills and social support from family and friends. The more social support from family children and adolescents had, the less depression and antisocial behavior they reported. For depression, children and adolescents showed a significant sex difference. In the case of antisocial behavior, only adolescents revealed a significant sex difference. Depression was explained by social support from family most for both children and adolescents. Antisocial behavior was explained by social skills most especially for children. The results discussed in the context of the effects of social skills and social support on emotional and behavioral adjustments.

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The effect of Women' social networking on affective commitment and individual adaptation performance (인적 네트워킹이 정서적 조직몰입과 개인적응성과에 미치는 영향: 여성 공무원을 대상으로)

  • Na, Ki Hwan;Choe, Min Seok;Han, Su Jin
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.7
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    • pp.499-509
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    • 2016
  • The number of female government employees is increasing steadily; therefore, the importance of their effective management is also increasing. Recently, female government employees have organized and exploited their social networks to achieve career success. To obtain a better understanding of the consequences of social networking and its impact on female government employees, 262 female employees were asked to provide details about their experiences and attitudes regarding networking behavior (internal and external networking) and how they influenced affective commitment and individual adaptation performance. The results confirmed that social networking significantly increases emotional sharing, and leads to high levels of affective commitment and individual adaptation performance. The moderating roles that positive psychological capital play in the relationships between social networking (internal and external) and emotional sharing were also investigated. The results confirmed that positive psychological capital enhances the impact internal social networking has on affective commitment and individual adaptation performance. Managerial implications for developing effective female employee management strategies were provided for government managers. Based on these results, the theoretical and practical implications of the research findings are discussed, and recommendations for future research are provided.

The Effects of Emotional Intelligence upon Job Satisfaction and Organizational Commitment - A Case of Five Star Deluxe Hotel Employees - (정서적 지능이 직무만족과 조직 몰입에 미치는 영향 - 특 1급 호텔 근무자의 사례를 중심으로 -)

  • Kim, Ji-Eun
    • Culinary science and hospitality research
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    • v.18 no.4
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    • pp.27-46
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    • 2012
  • Organizational factors and personal traits are two elements of widely acknowledged relevance in employees' organizational outcomes in hotel industry. Personal traits especially need to be further examined as a consideration for employment. As one of the personal traits that provide capability to manage emotions, emotional intelligence is selected. The empirical objective of this study is to investigate the effects of emotional intelligence on job satisfaction and organizational commitment in a structural model. To conduct research questions, five star deluxe hotel employees in Korea are targeted to be surveyed. Descriptive statistics and multivariate analysis of variance, and structural equation modeling(SEM) are utilized employing SPSS and AMOS 4.0 to analyze the survey results. It was found that the components of perceiving emotions and understanding emotions predicted job satisfaction. Relatively perceiving emotions presented a higher impact on each dimension of job satisfaction. Satisfaction with co-workers and communication can also explain the level of hotel employees' organizational commitment. Broadly speaking, the results suggest that effective psychotherapeutic or reciprocative programs should be integrated into hotel training contents for emotional intelligence development.

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Can Random Reward Item Usage Predict the Internet Gaming Disorder Tendency? (확률형 아이템 이용은 인터넷 게임 과몰입을 예측하는가?)

  • Lee, Soo Jin;Jeon, Yong June;Chae, Han
    • The Journal of the Korea Contents Association
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    • v.22 no.6
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    • pp.439-452
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    • 2022
  • This study aimed to explore the relationships between random item usage and gaming disorder tendency. A total of 413 adults participated and demographic and psychosocial variables were collected using Cloninger's Temperament and Character Inventory, Cognitive Emotion Regulation Questionnaire, and Daily Hassles Scale for Korean Worker. The results are as follows. First, two-third of gamers used the random item games and women are more engaged than men in random item games. Second, there were significant differences of gaming disorder tendency, game use time, and game use money (both for general and random item) depending on the item use type. Third, predictors of gaming disorder tendency were found as game use money (general), game use time, maladaptive emotion regulation, stress, novelty seeking, and stress using multiple regression analysis. Proper intervention for gaming disorder tendency and the need of further research were discussed.