• Proceedings of the Korean Society for Emotion and Sensibility Conference
• /
• 1999.11a
• /
• pp.262-270
• /
• 1999

본 연구에서는 정서의 처리가 어떤 과정을 거쳐 이루어지는지를 조사하였다. 정서의 우선성 효과를 알아보기 위하여 제작되었던 Murphy와 Zajonc(1993)의 실험 패러다임을 응용하여 비의식적인 수준에서의 정서점화효과와 의식적인 수준에서의 정서점화효과를 비교하였다. 정서적 경험에 있어서의 차별화를 조작하기 위하여서 실험 2에서는 실험 1에서 사용되었던 표정사진 대신 사건사진을 점화자극으로 사용하였다. 실험 1과 실험 2에서 모두 식역 이하 수준에서 점화자극을 제시하였던 경우 Murphy와 Zajonc(1993)이 발견한 점화자극으로 인한 동화의 효과가 나타났다. 원 연구자들에 따르자면 점화자극에 대한 자각은 점화자극으로 인한 동화효과를 상쇄하여야 한다. 그러나 자극제시시간을 정서적 각성이 충분히 일어나도록 길게 한 조건에서는 사건사진(실험 2)만이 정서적 동화효과를 산출하였다. 마지막으로 이런 결과들이 지니는 정서처리의 과정에 대한 시사점이 논의되었다.

• Science of Emotion and Sensibility
• /
• v.22 no.4
• /
• pp.45-56
• /
• 2019

The regulation of emotion is known to mediate the relationship between emotion-relevant differences in individuals and their life outcomes. This study attempted to include a situational factor in addition to the mediation model and investigated whether this conditional component changed the patterns of indirect effects. The researchers recruited 180 emotional laborers working in diverse domains and used a questionnaire to ascertain their negative affectivity, cognitive reappraisal, emotional exhaustion, and the intensity of negative comments they usually received from customers. The results of the conditional indirect effect analysis revealed the positive indirect influence of negative affectivity on emotional exhaustion through cognitive reappraisal when emotional labors receive highly negative comments from customers (high intensity of the situation). Similarly, negative indirect effects were found when emotional labors receive slightly negative comments from customers (low intensity of the situation). The outcomes of this study suggest that cognitive reappraisal can mediate to decrease emotional exhaustion in contexts that arouse more intensive negative emotions; it can also mediate to increase emotional exhaustion in contexts that arouse less intensive negative emotions. The implications of this study include the importance of integrating individual differences with situational factors. The study also provides information about the distinctiveness of groups of emotional laborers.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.20 no.7
• /
• pp.255-264
• /
• 2019

This study aimed to examine the moderating effects of emotional support and facilitative relationship in the relation of emotional abuse and difficulties in emotion regulation. This research suggests therapeutic methods for reducing the negative effects of emotional abuse. Data about emotional abuse, difficulties in emotion regulation, emotional support, and relationship inventory were collected by online survey from 336 adults in South Korea. To test moderation effects, multiple regression analyses entering emotional abuse, emotional support(facilitative relationship) and their interaction terms were hierarchically conducted. Emotional abuse increased difficulties in emotion regulation. Moderating effects of emotional support and facilitative relationship were found in the relation between father's emotional abuse and difficulties in emotion regulation. But Moderating effects of emotional support and facilitative relationship were not found in the relation between mother's emotional abuse and difficulties in emotion regulation. The different effects of father's emotional abuse and mother's, the effects of adult's positive relationship, and clinical implications of these findings were discussed.

• The Journal of the Korea Contents Association
• /
• v.16 no.11
• /
• pp.166-178
• /
• 2016

The study aims at verifying the effects of private donors' emotional or demonstrable utility on their mental health with the mediation effect of self-acceptance and the moderation effect of the gratitude for their lives. As a result of causal analysis of the variables by structural equation models, the notable findings are as follows: First, among the group of private donors with increased gratitude for their lives through sponsorship, while emotional utility from donative activity has a positive effect on donor's mental health, demonstrable utility does not have it. The indirect effect of self-acceptance is proved between emotional or demonstrable utilities and mental health. Second, among the donors without increased the gratitude, emotional utility has direct effect on donor's metal health but demonstrable utility does not affect the metal health. While the self-acceptance shows a full mediation effect between demonstrable utility and mental health, emotional utility has no mediation effect. In conclusion, the moderating effect of the gratitude for their lives is empirically proved and the donors who their gratitude for life has increased due to donative activity show better metal health, self-acceptance level, higher emotional and demonstrable utility, therefore, the gratitude for life is a key for metal health through donation.

• The Journal of the Korea Contents Association
• /
• v.20 no.9
• /
• pp.558-576
• /
• 2020

The purpose of the research was to verify the mediating effect of social support and cognitive emotional regulation strategy when office worker's emotional expressive ambivalence influences on interpersonal stress. A survey was conducted with 422 office workers from August to September of 2018. SPSS, AMOS and Mplus were used for descriptive statistics, correlation analysis, verification of structural equation modeling and mediated effect. There was a partial mediating effect in emotional expressive ambivalence of self-defense model, a complete mediating effect in relational emotional expressive ambivalence model. In both self-defense and relational emotional expressive ambivalence model, double mediation effect of passing through support and cognitive emotional regulation strategy in the relationship between emotional expressive ambivalence and interpersonal stress was significant. This study sought ways to reduce interpersonal stress by increasing the level of perception of social support and using adaptive cognitive emotional control strategies for office workers.

• 한국사회정책
• /
• v.20 no.2
• /
• pp.9-34
• /
• 2013

This study explores the moderating effects of economic stress in the relationship between organizational devotion and emotional self-sufficiency of the self-sufficient program participants. 698 persons who lived in Taegu participated in this study. Multiple regression analysis was adopted. Results indicate that higher level of organizational devotion is positively related to the higher self-sufficiency. In addition, economic stress moderated the effect of organizational devotion on emotional self-sufficiency. Practical implications of this study are two folds; One is that in order to increase emotional self-sufficiency, sense of community should be put into consideration; The other is that approach for decreasing economic stress should be included in the program for self-sufficiency. Overall, this study lays a groundwork for the self-sufficiency of the participants in the self-sufficient program.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.19 no.11
• /
• pp.53-59
• /
• 2018

This study was to investigate the moderating effect of the social support in the relationship between job stress and emotional burnout of insurance call center consultants. Participants in this study were 186 consultants working in insurance call center. They completed survey questionnaires of job stress, emotional burnout and social support. Collected data was examined using correlation analyses and hierarchical multiple regression analyses. There was a positive relationship between job stress and emotional burnout and a negative relationship between emotional burnout and coworker support. Also, it was found that the social support(supervisor support, coworker support) moderated the relationship between job stress and emotional burnout of insurance call center consultants. The implications and limitations of this study were discussed.

• Korean Journal of Culture and Social Issue
• /
• v.17 no.1
• /
• pp.63-79
• /
• 2011

The purpose of the present study is to examine effects of anger expression and perceived emotional competence on school anger in adolescents. The participants were 304 high school students (134 males, 170 females). They were administered the anger-related subscales (anger-out, anger-in, and anger control) of the Korean Version of the State-Trait Anger Expression Inventory (STAXI-K), the Korean Version of Trait Meta-Mood Scale (K-TMMS), and the Korean Version of School Anger Inventory(SAI-K). The results showed that school anger positively correlated with anger-out and anger-in, and negatively correlated with anger control and perceived emotional competence. Neither interaction effects of anger-out and perceived emotional competence nor interaction effects of anger-in and perceived emotional competence on school anger were significant. On the contrary, interaction effects of anger control and perceived emotional competence on school anger were significant. The results of post-hoc analysis revealed that the effect of anger control on school anger was significant in the case of high perceived emotional competence but not significant in the case of low perceived emotional competence. Based on these results, it was suggested that psychological programs designed to reduce school anger in adolescents need effective measures to enhance not only anger control skills but also perceived emotional competence.

• 한국HCI학회:학술대회논문집
• /
• 2007.02b
• /
• pp.439-444
• /
• 2007

정서 전달에는 언어적 의사소통뿐만 아니라 비언어적 의사소통이 거론되곤 한다. 하지만 지금까지의 비언어적 의사소통 연구는 대부분 언어의 음향학적 연구나 얼굴표정 연구에 국한되었다. 또한 음악의 정서에 대한 연구는 음악적 구조 혹은 스타일과 여러 성격적 특질 및 행동 간의 관계, 혹은 생리적 효과 등 어떤 음악(what music)이 특정한 효과를 일으키느냐에 중점을 두고 있었다. 따라서 본 연구에서는 Gabrielsson & Juslin(1996)의 연구에 의거, 음악을 통하여 작곡가가 아닌 연주자의 의도된 정서가 청자에게 얼마나 잘 지각될 수 있는지 알아보고자 하였다. 봉 녕구의 가설은 다음과 같다; 첫째, 연주자의 정서적 의도는 음악의 모든 물리적 변인에 영향을 준다; 둘째, 청자는 의도된 정서를 지각하는 데 일반적으로 성공적이다; 셋째, 특정 정서는 다른 정서보다 더 잘 구분된다. 본 연구에 사용된 곡은 학습 효과를 배제하기 위하여 새롭게 전문 작곡가에 의해 작곡되었으며, 전문 연주자는 동일한 곡을 7종류의 정서(행복한, 슬픈, 화난, 두려운, 다정한, 엄숙한, 정서 표현 없음)를 표현하도록 연주하였다. 하나의 완전한 음악을 표현하기 위하여 각 곡은 멜로디(악기구성: 일렉트릭 기타, 베이스, 그랜드 피아노)와 리듬(드럼)을 포함하였다. 실험참가자는 각 곡을 듣고 7개의 정서 종류 각각에 점수를 평정하였다. 그 결과 이전 연구와 마찬가지로 청자는 연주자의 의도된 정서를 일반적으로 지각하는 데 성공하였으며 7개의 정서 중 특징적인 정서("행복한", "슬픈", "화난", "다정한") 는 다른 정서 보다 더 잘 구별되었다. 본 연구에 사용된 "두려운" 정서 곡의 음향분석 결과 소리 강도의 큰 변산이 특징이었다. 이는 이전 연구에서 "두려운" 정서의 특징인 타이밍의 큰 변산과 함께, "두려운" 정서가 '불규칙적이거나 변화가 커서 예측하기 어려운' 속성을 지니고 있음을 시사한다. 또한 "다정한" 정서에 대해서 본 연구에서는 다른 모든 정서와 유의미한 차이를 보인 반면, 이전 연구에서는 "슬픈"과 유의미한 차이가 없었다. 이는 본 연구에 쓰인 "다정한" 정서의 곡은 리듬 패턴을 다른 정서 버전과는 다르게 보사노바 리듬을 사용하였다. 이전 연구와는 다르게 빠른 템포였음에도 불구하고 구별이 잘 된 이유는 이와 같이 장르 특징적인 영향이 컸기 때문이라고 할 수 있다. 이는 연주자나 음악 스타일 자체의 성격이 정서 판단에 있어 큰 영향을 준다는 사실을 시사한다. 종합적으로 음악을 통한 정서 전달에 있어 연주자, 청자, 악기, 음악 스타일의 차이가 영향을 줄 수 있다는 사실을 확인하였으며 이러한 결과는 Scherer & Oshinsky(1977)가 언급하였듯 음악 연주가 다른 비언어적 의사소통 방법과 공유하는 특징이 있음을 시사한다.

• Korean Journal of Childcare and Education
• /
• v.7 no.1
• /
• pp.167-185
• /
• 2011

The purpose of this study was to investigate the relationship of teachers' surface acting in emotional labor, emotional support from supervisor, colleagues and parents, and teachers' burnout in kindergartens and childcare centers. The subjects were 208 teachers worked in kindergartens or childcare centers in Daegu and Gyeongbuk Province. The data were analyzed by mean of hierarchial regression, using SPSS Win 15.0. The results of this study are as follows. (1) Teachers' surface acting in emotional labor was positively associated with teachers' burnout. (2) Emotional support from supervisor, colleagues and parents was negatively associated with teachers' burnout. (3) There were interactional effects between teachers' surface acting in emotional labor and supervisors' emotional support to teachers' burnout. (4) There were interactional effects between teachers' surface acting in emotional labor and parents' emotional support to teachers' burnout.