• Title/Summary/Keyword: 정서의 강도

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The Effects of the Negative Affectivity of Emotional Laborers on Their Emotional Exhaustion: Situational Characteristics Moderating the Mediation Effect of Emotion Regulation (감정노동자들의 부정적 정서가 정서소진에 미치는 영향: 정서조절의 매개효과를 조절하는 상황 요인 검증)

  • Han, Kyueun;Kim, Min Young
    • Science of Emotion and Sensibility
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    • v.22 no.4
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    • pp.45-56
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    • 2019
  • The regulation of emotion is known to mediate the relationship between emotion-relevant differences in individuals and their life outcomes. This study attempted to include a situational factor in addition to the mediation model and investigated whether this conditional component changed the patterns of indirect effects. The researchers recruited 180 emotional laborers working in diverse domains and used a questionnaire to ascertain their negative affectivity, cognitive reappraisal, emotional exhaustion, and the intensity of negative comments they usually received from customers. The results of the conditional indirect effect analysis revealed the positive indirect influence of negative affectivity on emotional exhaustion through cognitive reappraisal when emotional labors receive highly negative comments from customers (high intensity of the situation). Similarly, negative indirect effects were found when emotional labors receive slightly negative comments from customers (low intensity of the situation). The outcomes of this study suggest that cognitive reappraisal can mediate to decrease emotional exhaustion in contexts that arouse more intensive negative emotions; it can also mediate to increase emotional exhaustion in contexts that arouse less intensive negative emotions. The implications of this study include the importance of integrating individual differences with situational factors. The study also provides information about the distinctiveness of groups of emotional laborers.

Cluster Comparison of Mindfulness and Compassion among Mental Health Professionals: Differences in Burnout, Emotional Labor Strategies, Affect Intensity, Emotional Clarity (심리 전문가의 마음챙김과 자비심에 대한 군집비교: 직무소진, 정서노동 수행방식, 정서강도, 정서명료성의 차이)

  • Song Young-Mi
    • The Korean Journal of Coaching Psychology
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    • v.7 no.1
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    • pp.91-116
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    • 2023
  • This study aims to investigate the differences in burnout, emotional labor strategies, affect intensity, and emotional clarity based on combinations of level of mindfulness and compassion. To achieve this, a total of 137 mental health professionals participated in this study, and they were classified into four groups based on their level of mindfulness and compassion using cluster analysis. Then, the differences among the groups were compared. The results of the multivariate analysis of covariance(MANCOVA) or multivariate analysis of variance(MANOVA) controlling for career experience, showed that the group with high levels of both mindfulness and compassion had the highest levels of positive affect intensity, emotional clarity for self and others, and genuine expression, while having the lowest levels of negative affect intensity, surface acting, and burnout. In comparison to the group with high levels of both mindfulness and compassion, the group with high or low level of either mindfulness or compassion had both positive and negative affect intensity at higher or lower levels. Additionally, they showed lower emotional clarity for self and others, and genuine expression. Conversely, they showed higher levels of surface acting and burnout. The group with low levels of both mindfulness and compassion experienced low levels of positive affect intensity and high levels of negative affect intensity. They also had the lowest levels of emotional clarity for self and others and genuine expression. In addition, they showed that the highest levels of surface acting, and burnout. Based on the results, the study discussed the balanced development of mindfulness and compassion to prevent burnout of professionals in the human service field, including mental health professionals. The implications and limitations of this study were further analyzed in the discussion section, including the direction for future research.

신뢰와 원자력 수용성

  • Wang, Jae-Seon
    • 한국정책학회보
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    • v.22 no.3
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    • pp.235-266
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    • 2013
  • 본 연구는 일반인들이 원자력 관련 기관에 대해서 가지는 다양한 신뢰유형이 원자력 수용성에 어떠한 영향을 미치는지를 분석하였다. 이를 위해 선행연구의 검토를 통하여 신뢰를 대상별, 유발요인별로 기관에 대한 신뢰, 사람에 대한 신뢰, 인지적 신뢰, 정서적 신뢰 등으로 구분하였다. 최종적으로 이들을 결합하여 기관에 대한 인지적 신뢰, 기관에 대한 정서적 신뢰, 사람에 대한 인지적 신뢰, 사람에 대한 정서적 신뢰 등 신뢰유형을 나누어서 원자력 수용성에 대한 이들 신뢰유형의 상대적 영향력을 분석하였다. 또한 원자력에 대한 수용성은 강도에 따라 가장 약한 '현재의 원자력 발전소 유지'에 대한 수용성, '원자력 발전소 추가 건설'에 대한 수용성, 가장 강도가 강한 정책인 '핵폐기장 건설'에 대한 수용성 등으로 구분하였다. 분석결과를 통해 신뢰는 원자력의 수용성에 매우 중요한 요소임을 다시 한 번 강조할 수 있다. 또한 일반인들은 각각의 신뢰유형에 대해서 차별적으로 인지하고 있음을 보여주었으며 이에 따라 신뢰에 대한 다(多)유형, 다(多)차원적 고려가 필요함을 알 수 있었다. 한편 정책의 강도에 따라 가장 약한 정책에 대한 수용성에서는 기관에 대한 인지적 신뢰가 가장 강한 영향력을 가진 반면 정책에 대한 강도가 강해질수록 사람에 대한 정서적 신뢰의 영향력이 강해지는 것으로 나타났다. 이러한 결과는 원자력 정책의 주요 내용과 파급효과, 시민들에게 미치는 영향의 강도 등에 따라서 신뢰제고를 위한 차별적 전략이 필요함을 시사한다.

Analysis of Science Academic Emotion of Elementary Students (초등학생의 과학 학습 정서 분석)

  • Kim, Dong-Hyun;Kim, Hyo-Nam
    • Journal of The Korean Association For Science Education
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    • v.33 no.2
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    • pp.444-465
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    • 2013
  • The purpose of this study is to extract core situations that can arouse various academic emotions and to analyze the characteristics of intensity-frequency of these academic emotions from Korean elementary students in Science classes. To accomplish this study, authors conducted a survey of 642 sixth grade students. The result of the study are as follows: First, science academic emotions varied depending on each of the science learning situations. On the whole, positive-emotions were aroused in science experiment situations and negative-emotions were aroused in evaluation, personality of individuals and other people, teaching-learning method and science experiment situations. If teachers want to manage a specific emotion, they should control the core situations that can arouse that specific emotion. Second, positive-emotions appeared more than negative-emotions in intensity and frequency. But boredom, annoyance and stuffiness appeared the most among negative-emotions. Teachers have to reduce students' boredom, annoyance and stuffiness that are aroused in their science classes. Based on the results, authors become assured that introduction of the emotions was a very useful method in enhancing Korean elementary students' affective domain achievement in science classes.

Affective Representations of Basic Tastes and Intensity using Multivariate Analyses (다변량분석방법을 이용한 미각 자극의 기본 맛과 강도에 따른 정서표상 )

  • Chaery Park;Inik Kim;Jongwan Kim
    • Science of Emotion and Sensibility
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    • v.26 no.2
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    • pp.39-52
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    • 2023
  • According to the core affect theory, affect consists of two independent dimensions of valence and arousal. Previous studies have found that various types of stimuli, such as pictures, videos, and music, are mapped onto the core affect space. However, the research on affect using gustatory stimuli has not been explored sufficiently. This study investigated whether the affects elicited by tastes could be mapped onto the core affect space. Stimuli were selected based on two factors (taste types and intensity). Participants were presented with each stimulus, evaluated the tastes, and rated their affective responses on taste and emotion scales. The data were analyzed using repeated-measures ANOVAs and multivariate analyses (multidimensional scaling and classification). The results of univariate analyses indicated that participants felt positive for sweet stimuli but negative for bitter and salty. Furthermore, participants reported high arousal with high intensity. Multidimensional scaling revealed that taste stimuli are also represented on the core affect dimensions. Specifically, it was confirmed that in the first dimension, sweetness was represented as a positive affect, while bitter and salty tastes were represented as a negative affect. In the second dimension, bitterness was represented as low arousal and sourness as high arousal. Classification analyses confirmed that the taste was identified consistently based on the affective responses within and across participants. This study showed that the taste stimuli in daily life are also located on core affect dimensions of valence and arousal.

The combined system of consciousness and unconsciousness using Fuzzy Petri net and Neural Network (퍼지페트리네트와 신경망을 이용한 의식.무의식 통합 시스템)

  • 박경숙;박민용
    • Proceedings of the Korean Society for Cognitive Science Conference
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    • 2000.05a
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    • pp.311-321
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    • 2000
  • 본 논문에서는 정신분석과 두 종류의 정서이론, 인공지능과 신경회로망 그리고 퍼지 페트리 네트 등을 사용하여 사람의 인지과정을 모방한 인지모형시스템을 개발하였다. 먼저 프로이트의 정신분석을 사용하여 정신의 구조를 그래프로 표현한 후 이것을 '마음의 지도'라 명명하였다. 인지모형시스템을 구현하기 위한 첫 번째 작업으로 동적인 추론을 할 수 있는 지능 모델인 KNBN(Kohonen Network based Belief Network)을 제안하였다. KNBN으로 표현한 마음의 약도 내에서 연결강도 값으로 사용할 상대적 데이터를 만들기 위한 근거로서는 '정서'를 사용하였는데, 플라칙의 진화론에 근거한 정서이론과 오토니의 인지적 정서이론을 결합하여 데이터로 만든후 이 수치를 연결강도로 사용하였다. 이 두 개의 정서이론을 결합하는 알고리즘을 만들기 위해 페트리네트를 변형한 퍼지 페트리네트를 제안하였다. 또한 오토니가 주장하는 정서의 인지구조를 사람들이 그대로 이해하는지 여부를 알기 위해 대학생 100명을 대상으로 설문지를 사용해 정서의 인지구조에 대해 조사하였고 그 결과 값에 근거하여 두 개의 정서이론 결합 알고리즘을 만들었다. 이것으로 정서 발화에 대한 상대적인 수치가 산출되었고, 이것을 KNBN으로 표현한 마음의 약도에 결합하기 위해 0과 1사이의 수치로 정규화 하였다. 이렇게 정규화된 데이터를 이용해 인지 모형 시스템을 개발하였다.

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On the Predictive Model for Emotion Intensity Improving the Efficacy of Emotionally Supportive Chat (챗봇의 효과적 정서적 지지를 위한 한국어 대화 감정 강도 예측 모델 개발)

  • Sae-Lim Jeong;You-Jin Roh;Eun-Seok Oh;A-Yeon Kim;Hye-Jin Hong;Jee Hang Lee
    • Proceedings of the Korea Information Processing Society Conference
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    • 2023.11a
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    • pp.656-659
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    • 2023
  • 정서적 지원 대화를 위한 챗봇 개발 시, 사용자의 챗봇에 대한 사용성 및 대화 적절성을 높이기 위해서는 사용자 감정에 적합한 지원 콘텐츠를 제공하는 것이 중요하다. 이를 위해, 본 논문은 사용자 입력 텍스트의 감정 강도 예측 모델을 제안하고, 사용자 발화 맞춤형 정서적 지원 대화에 적용하고자 한다. 먼저 입력된 한국어 문장에서 키워드를 추출한 뒤, 이를 각성도 (arousal)과 긍정부 정도(valence) 공간에 투영하여 키워드가 내포하는 각성도-긍정부정도에 가장 근접한 감정을 예측하였다. 뿐만 아니라, 입력된 전체 문장에 대한 감정 강도를 추가로 예측하여, 핵심 감정 강도 - 문맥상 감정강도를 모두 추출하였다. 이러한 통섭적 감정 강도 지수들은 사용자 감정에 따른 최적 지원 전략 선택 및 최적 대화 콘텐츠 생성에 공헌할 것으로 기대한다.

Effect of Depressive Mood on Identification of Emotional Facial Expression (우울감이 얼굴 표정 정서 인식에 미치는 영향)

  • Ryu, Kyoung-Hi;Oh, Kyung-Ja
    • Science of Emotion and Sensibility
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    • v.11 no.1
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    • pp.11-21
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    • 2008
  • This study was designed to examine the effect of depressive mood on identification of emotional facial expression. Participants were screened out of 305 college students on the basis of the BDI-II score. Students with BDI-II score higher than 14(upper 20%) were selected for the Depression Group and those with BDI-II score lower than 5(lower 20%) were selected for the Control Group. A final sample of 20 students in the Depression Group and 20 in the Control Group were presented with facial expression stimuli of an increasing degree of emotional intensity, slowly changing from a neutral to a full intensity of happy, sad, angry, or fearful expressions. The result showed that there was the significant interaction of Group by Emotion(esp. happy and sad) which suggested that depressive mood affects processing of emotional stimuli such as facial expressions. Implication of this result for mood-congruent information processing were discussed.

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A multidisciplinary analysis of the main actor's conflict emotions in Animation film's Turning Point (장편 애니메이션 극적전환점에서 주인공의 갈등 정서에 대한 다학제적 분석)

  • Lee, Tae Rin;Kim, Jong Dae;Liu, Guoxu;Ingabire, Jesse;Kim, Jae Ho
    • Korea Science and Art Forum
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    • v.34
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    • pp.275-290
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    • 2018
  • The study began with the recognition that the animations movie need objective and reasonable methods to classify conflicts in visual to analyze conflicts centering on narratives. Study the emotions of the hero in conflict. The purpose of the study is to analyze conflict intensity and emotion. The results and contents of the study are as follows. First, we found a Turning Point and suggested a conflict classification model (Conflict 6B Model). Second, Based on the conflict classification model, the conflict based shot DB was extracted. Third, I found strength and emotion in inner and super personal conflicts. Fourth, Experiments and tests of strength and emotion were conducted in internal and super personal conflicts. The results of this study are metadata extracted from the emotional research on conflict. It is expected to be applied to video indexing of conflicts.

A Convergence Study on Music-color Association Responses of People with Visual Impairment Mediated by Emotion (시각장애인의 정서 기반 음악-색채 연합에 대한 융복합적 연구)

  • Park, Hye-Young
    • Journal of the Korea Convergence Society
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    • v.10 no.5
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    • pp.313-321
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    • 2019
  • The purpose of this study was to examine music-color association response(MCAR) of people with visual impairment through music-emotion scale and music-color scale. The study was conducted on 60 participants(30 congenital/ 30 adventitious) who are using services of two welfare centers at S and B cities. For this, four basic emotions (happiness, sadness, anger, and fear) mediated by music were selected, and MCAR to emotion-inducing music were analyzed through self-report method. As a result, first, there were found contrasts in MCAR between happiness and sadness according to type of emotion, however, similar in anger and fear. Second, in MCAR among three variables of the music-emotion scale(valence, arousal and intensity), valence was congruent with MCAR according to type of emotion, arousal marked high scores in negative emotions, and scores of intensity in happiness and sadness were higher than those in anger and fear. Third, there were no significant differences between two groups of people with congenital and adventitious visual impairments. It is meaningful that this study showed the MCAR can be mediated by music through investigating those of people with visual impairment.