• Journal of the Korean BIBLIA Society for library and Information Science
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• v.26 no.1
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• pp.279-302
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• 2015

The purpose of this study is to analyze researchers' information use behaviors in the field of business administration in order to provide library services based on user information needs. The methods of this study targeted the members of K Society in the business administration field, and employed user survey using a web-based questionnaire. A total of 202 users answered the questionnaire. The questionnaire focused on items such as by age and status, general information use, electronic resources use, SNS and mobile services information use, library and information center use, and specialized business administration library use. The results of this study suggested improving several library services.

• 한국HCI학회:학술대회논문집
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• 2007.02b
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• pp.179-184
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• 2007

제품의 사용자 인터페이스를 개발하기 위해서는 해당 제품의 사용 행태를 정확하게 파악하는 것이 핵심적이다. 사용자 행태에 관한 정보를 수집하는 방법으로는 설문이나 개별/집단 면접 등이 흔히 사용되고 있으나, 이는 사용자들의 기억에 의존하는 간접적인 방법이기 때문에 그 정확성을 보장할 수 없다는 것이 단점으로 지적된다. 이 연구에서는 사용자 조작 로그(Log)를 기록, 수집하는 방법을 활용하여 가전 제품의 사용 행태에 대한 정보를 직접적으로 파악하였고 그 결과를 바탕으로 사용자 중심 인터페이스 디자인을 개발하고자 하였다. 디지털TV실사용자 가구들을 조사 대상으로 선발한 후 해당 가정의 실제 사용 환경에서 약 1개월간 사용 로그를 기록하였다. 로그 수집과 함께 면접 설문도 실시하였다. 수집된 로그를 통계적으로 분석하여 제품의 주요 기능별 사용 빈도와 패턴을 추출해 낼 수 있었다. 이 결과를 면접에서 대상자들이 응답한 내용과 비교하여 간접 조사 방법의 정확도를 검증해 보았다. 로그 분석 결과에서 도출된 사용 행태 데이터를 근거로 사용자 맞춤 인터페이스 기능을 제안하였다. 또한 각 가구별 결과를 2차 분석하여, 사용 행태 데이터를 기반으로 한 사용자 세분화(Segmentation)를 하였고 각 세그먼트(Segment)별 주요 특징을 도출해 낼 수 있었다. 이러한 여러 분석 결과는 가전 제품의 사용자 중심 인터페이스 개발에 사용 Log분석이 활용될 다양한 가능성과 유용성을 보여주었다.

• Proceedings of the Korean Society of Computer Information Conference
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• 2016.07a
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• pp.65-67
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• 2016

본 연구는 한국과학기술정보연구원의 사업별 과학기술정보 수요와 이용 행태에 관한 기초연구로 산업계 및 학계의 과학기술 연구자 정보 이용 특성 및 이용 행태를 분석하여 한국과학기술정보연구원 (KISTI)의 주요 서비스에 고객 정보 이용 특성을 분석하는데 기초자료로 활용하고자 진행되었다. 본 연구를 위해 과학기술 정보 유통이 국가산업 생산력과 학술 연구의 경쟁력 기반이라는 사실을 인지하고 과학정보시스템 구축을 위한 기술정보정책을 수립하고 강화하는 노력이 계속되었으나 과학기술분야 연구자의 요구가 전문화되고 더운 세분화되고 전문화된 수준 높은 서비스를 요구된다고 본다. 또한 차별화된 정보서비스 제공을 위하여 이용자의 정보 이용형태와 특성 분석 및 기존 사용자 유형 분석을 통한 정보시스템 운영 개편이 필요하여 추진하였다.

• Proceedings of the Korean Society for Information Management Conference
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• 2012.08a
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• pp.77-81
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• 2012

소셜 미디어를 통한 건강정보 추구가 전세계적으로 일상화되어 가고 있으나 소비자건강정보 연구 영역에서 소셜 미디어 환경에서의 건강 소비자들의 건강정보 추구 행태에 대한 연구는 매우 부족한 실정이다. 따라서 본 연구는 소셜 미디어의 활발한 이용자 집단인 대학생들을 대상으로 심층면접을 실시하여 소셜 미디어 환경에서의 건강정보요구와, 건강정보 추구 행태, 건강정보 활용 결과, 그리고 건강정보에 대한 신뢰성에 대한 인식에 대해 알아보았다. 본 연구의 결과는 양질의 건강정보를 효과적으로 획득할 수 있도록 건강정보 소비자를 교육하거나 건강정보 서비스 계획 수립의 기초자료로 쓰일 수 있을 것이다.

• Journal of the Korean Society for information Management
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• v.33 no.1
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• pp.225-245
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• 2016

The purpose of this study is to enhance the efficiency of library space usage through analyzing users' behavior in an academic library. Diary methodology was applied for collecting users' activities in the library. 108 students participated in this study, but 84 students submitted their diaries. Among them, 14 participants were interviewed to identify barriers and their needs in using the library. The findings suggest rearranging IT devices to increase use rate of those devices, making plans for reusing the space where it is rarely used, and improving the accessibility of information through browsing in the bookstack area. Additionally, time analysis of users' activities was used to analyze students' behavior in the library.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.4
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• pp.239-260
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• 2012

This study examined undergraduates' health information needs, information seeking behaviors, and their perceptions of credibility of health information in social media environments. Interviews with 22 undergraduates revealed that social media was used mainly in a preventive stage or in a health maintenance stage. The perceptions of credibility of health information widely differed according to the type of social media. This finding indicated the need for health information literacy education that could help undergraduates effectively evaluate and acquire health information online.

• Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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• v.7 no.10
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• pp.91-101
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• 2017

Nation-wide support is being strengthened to vitalize pre-entrepreneur and startup initiatives. However, it is found that they have been suffering from the lack of necessary information in preparation for the start-up operation. In order to support more proactive and robust start-up process in aspect of contents or service, it is necessary to carefully analyze their information needs and information seeking behaviors. Information seeking behavior analysis is a method for improving information services in accordance with the information needs of the information service users in libraries and information service institutes. This study analyzed information seeking behaviors of pre-entrepreneur and startup. Focus-group interview as the representative method of exploring information seeking behaviors was conducted. Content analysis was introduced to search the business-establishing process, information-seeking status, and utilization level of startup-related information resources and their perception. It is expected that contents and services for pre-entrepreneur and startup would be improved by reflecting their information seeking behaviors based on the results of this study.

• Journal of the Korean Society for information Management
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• v.40 no.2
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• pp.33-57
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• 2023

This study aims to analyze students' information needs and information-seeking behavior at science schools for gifted through in-depth interviews. The research design was conducted based on previous studies. Through in-depth interviews, this study examined ten students from six out of eight science schools for the gifted in Korea for information needs and overall information-seeking behavior. The results showed the information needs of students at science schools for gifted in the areas of curricular and extracurricular activities as well as the information-seeking behavior in teaching, learning, and research activities, which were the main topics of interest to students based on the ISP model. Based on these results, we identified the preferred information sources in the information-seeking process and discussed the peculiarities and implications of students' information-seeking behavior. The research is meaningful as it can be used as a basis for further research on the science school for gifted library and as a resource for providing services for students with deep interests and talents in science subject areas.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.28 no.3
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• pp.175-196
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• 2017

The number of youth smartphone users has been increasing, and they use smartphone applications to satisfy their various types of information needs. Nevertheless, few researchers have addressed youth information behavior on applications. In this study, the author examined the application use behavior of youth in response to their work- and everyday life- information needs. The author collected 114 completed questionnaires from students enrolled in a middle school and a high school. The survey results show that participants' usage and perception of smartphone applications were high, and they were using information, entertainment, and communication applications to meet their information needs. In particular, their preference for application use differed by the type of information needs. Also, participants were considering cost, easiness, privacy policy, review, information quality, providers, interface design, and recommendation to choose applications. This study confirms the role of smartphone applications as an influential information source, and it also provides useful implications for educators and for application developers.

• Journal of the Korean Society for Library and Information Science
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• v.45 no.1
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• pp.377-393
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• 2011

This study aims to investigate trends of internet searching behavior of users of NAVER, a major Korean search portal. In particular, this study analyzed trends of query submission behaviors, behaviors related to typos, multimedia searching behaviors, and click behaviors. In conducting this study, query logs and click logs of unified search service were analyzed. The results of this study show that there were little changes in the topic and length of queries, the pattern of typos, and multimedia seeking behavior over a year's period. However, click counts of documents have gradually increased over time. The results of this study can be implemented to increase the portal's effective development of internet contents and searching algorithms.