• Title/Summary/Keyword: 정보혁신성

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통합기술수용이론(UTAUT)을 이용한 챗봇(chatbot)의 수용 결정요인에 대한 탐색적 연구

  • Min, Su-Jin;Kim, Heon-Jin;Song, Geun-Hye
    • Proceedings of the Korea Technology Innovation Society Conference
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    • 2017.05a
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    • pp.623-643
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    • 2017
  • 최근 인공지능 기술이 발달하면서 챗봇이 글로벌 IT기업들에게 새로운 IoT플랫폼으로 주목받고 있다. 챗봇이란 대화형 인터페이스 상에서 규칙 또는 인공지능(AI)을 이용해 사용자와 상호작용(interaction)을 하는 서비스를 지칭한다. 챗봇은 현재 간단한 정보검색 및 가상비서 서비스를 제공하는 수준이지만, 향후 IoT와 O2O 영역의 핵심적인 인공지능 플랫폼으로 부상할 전망이다. 챗봇은 스마트폰 디바이스와 어플리케이션을 기반으로 빠르게 확산되어 핵심 플랫폼의 지위를 차지할 것으로 예상된다. 그러나 챗봇 사용자의 수용행태에 관한 학술적 연구는 미비한 상황이다. 이에 본 연구는 기존의 기술수용이론(TAM)보다 수용의도에 대한 설명력이 높다고 검증된 통합기술수용이론(UTAUT)을 적용하여 챗봇의 사용자 수용행동에 관한 모델을 구축하였다. 구체적으로, 수용의도의 결정요인인 성과기대, 예상노력, 사회적영향, 촉진조건이 수용의도에 긍정적인 영향을 미칠 것으로 예상하였다. 이 과정에서 수용의도 결정요인과 수용의도 간의 관계를 성별, 연령, 개인혁신성이 조절할 것으로 보았다. 본 연구는 챗봇의 수용에 영향을 미치는 결정요인과 조절변인의 효과를 검증하여 실무적 시사점을 제공하고자 한다.

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Legitimacy of Digital Social Innovation and Democracy: Case of Online Petition and Public Problem Solution Project (디지털 사회혁신의 정당성과 민주주의 발전: 온라인 청원과 공공문제 해결 사례를 중심으로)

  • Cho, Hee-Jung;Lee, Sang-Done;Lew, Seok Jin
    • Informatization Policy
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    • v.23 no.2
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    • pp.54-72
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    • 2016
  • This article analyzes the latest cases of Digital Social Innovation such as crowdsourcing and online petitions for public trouble-shooting in oder to demonstrate that public engagement of the citizens on decision making can enhance the quality of democracy. Digital Social Innovation contributes to citizen's participation on decision making and policy implementation with taking advantage of digital technologies of crowdsourcing and online petitions. Active civic engagement for decision making literally helps to improve and democratize government policy. These series of processes not only improve quality and efficiency of policy governance by building up transparency and effectiveness of policy itself but also enhance the throughput legitimacy. With this article, I quote and analyze various practices of Digital Social Innovation which we had substantiated to demonstrate the effectiveness of civic engagement for decision making to improve and enhance democracy. The hypothesis that the Digital Social Innovation attempted in various ways is a principal factor of democratization could be verified. Moreover, the practices of Digital Social Innovation helps the civic participation in policy making in modern society. Finally, this article suggests an implication of Digital Social Innovation as part of efforts to ensure the involvement of throughput legitimacy for the development of democracy.

A Study on Interoperability of Geo-sensor Based Outcomes : Focusing on Korean Land Spatialization Program (센서기반 응용시스템간 상호운용성 확보에 관한 연구 : 지능형국토정보기술혁신사업을 대상으로)

  • Park, Jae-Min;Jung, Yeun-J.;Park, Kwan-Dong;Kim, Byung-Guk
    • Journal of the Korean Society of Surveying, Geodesy, Photogrammetry and Cartography
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    • v.27 no.5
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    • pp.517-528
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    • 2009
  • Korean Land Spatialization Program (KLSP) is a R&D program of the National GIS Project for developing ubiquitous GIS technologies under control of Ministry of Land, Transport and Maritime Affairs. The first program from 2006 to 2012, initiated with $132 million of national fund and $42 million of private matching fund. Aiming 'Innovation of the GIS technology for the ubiquitous Korean land', KLSP consists of five core research projects and one research coordination project. The coordination project's purpose is to practically utilize and commercialize the results of core research projects. Korean Land Spatialization Group (KLSG) is planning a test-bed for testing, integrating, and exhibit- ing the KLSP's outcomes. Integrations of the outcomes are mandatory for the successful KLSG Test-Bed. The main objective of this paper is to introduce KLSP test-bed and three methodologies for integration of the outcomes in KLSP. As a plan of integrations, especially, this paper proposes SWE SOS (Sensor Observation Service) prototype to achieve interoperability of the geo-sensor networks.

Recent Developments on Economic Valuation Method -CVA MAUA and Ral Option Pricing- (가치평가기법의 최근동향;CVM, MAUA 그리고 Real Option Pricing)

  • 허은녕
    • Journal of Korea Technology Innovation Society
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    • v.3 no.1
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    • pp.37-54
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    • 2000
  • 본 글에서는 최근 기술가치평가에 적용되고 있는 조건부가치평가법(Contingent Valuation Method) 다속성효용평가법(Multi-attribute Utility Assessment) 그리고 조건부청구권가치평가법(Real Option Pricing Method)의 세가지 가치측정기법들의 특징과 조요 관련 문헌들을 간략하게 정리하여 소개함으로서 관심있는 연구자들에게 유용한 정보를 제공하고자 한다. 소개하는 방법론들은 환경재화의 가치측정기법과 위험도가 높은 에너지프로젝트의 가치평가기법으로 개발된 기법들로서 신기술이 가지는 특징인 외부성 등의 비시장재적 특성과 높은 위험도에따른 투자가치를 반영할 수있어 기술 및 기업의 가치평가 사례연구에 응용할 수있다.

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A Method on the Selection of the Promising IT Equipment (정보통신기기 품목간 유망성 비교 방법론)

  • 김수현;주영진;박석지
    • Journal of Korea Technology Innovation Society
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    • v.2 no.2
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    • pp.266-274
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    • 1999
  • The world market is being restructured into one global market. The globalization makes the competition m IT industry more vigorous. It is, therefore, the vital procedures that the selection of the promising items among IT equipment and the intensive investment on the selected items to gain the competitiveness in the area of IT global market. With these in mind, in this paper, we introduce a very systematic and objective method which appraises the promise of IT equipment. The method is based on the factor Analysis which is very popular and powerful statistical technique.

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국내전화부가서비스의 제공방식 및 과금체계

  • 유영상
    • Proceedings of the Korea Technology Innovation Society Conference
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    • 2001.05a
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    • pp.107-121
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    • 2001
  • 최근 전화서비스의 수요 증가세 감소, 전화서비스의 다양한 제공 방식의 필요성, 통신기술의 발달 등으로 일반 전화서비스에 지능망의 기능이 결합된 전화부가서비스가 등장하 였다. 전화부가서비스의 도입 효과로는 이용자의 세분화된 욕구의 충족, 다양한 신규서비스의 신속한 도입 및 다양한 서비스의 제공 가능성 등을 들 수 있다. 본 고에서는 2000년 10월 개정된 상호접속기준에 따라 서비스제공사업자가 접속이용사업자로 규정되어 있는 5가지 전화부가서비스 즉, 전국대표번호서비스, 개인번호서비스, 카드계열서비스, 수신자요금부담서비스, 그리고 정보제공서비스에 대한 개념과 그 제공절차, 과금체계를 비교하였고, 나아가 전화부가서비스를 활성화시키기 위한 주요 이슈에 대하여 고찰하였다.

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The Effects on Knowledge Contribution in Online Communities (온라인 커뮤니티 지식공헌에 미치는 영향요인)

  • Shin, Ho-Kyoung;Lee, Ki-Won;Kim, Kyeong-Jun
    • Journal of the Korea Society of Computer and Information
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    • v.14 no.4
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    • pp.153-160
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    • 2009
  • This study investigated what factors influence the knowledge contribution in online communities. Based on the theoretical framework like self-presentation theory and organizational citizenship behavior theory, we developed the research model and proposed four hypotheses. In order to test our hypotheses with an empirical study, we have conducted a survey which resulted in 192 valid responses in the final sample. The PLS analysis results indicate that knowledge contribution is influenced by self-presentation, innovation, organizational citizenship behavior, and affection similarity of online community users. Practical implications of these findings and future research implications are also discussed.

Designing an Architecture for Social Semantic Digital Libraries(SSDL) (이용자 참여형 시맨틱 디지털도서관 아키텍처 설계)

  • Oh, Sam-Gyun;Won, Sun-Min
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.18 no.2
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    • pp.229-251
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    • 2007
  • The change in information technology demands drastic change in digital library service. This study defines what a social semantic digital library should consist of and proposes a new architecture that incorporates core functions needed in designing a SSDL. The SSDL supports semantic information processing based on metadata and ontology and is an innovation system that allows SSDL users to participate in generating new knowledge by interacting with existing metadata and ontology structures. This study designed a SSDL model that consists of five horizontal and two vertical structures.

Exploring Changes in Organizational Culture after Firm-Wide Institutionalization of Smart Work: Case of a Service Company 'H' (스마트워크 후 조직 문화 변화 연구: 서비스 대기업 'H사' 사례)

  • Jang, Minje;Nam, Eunwoo;Lee, Jungwoo
    • Knowledge Management Research
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    • v.22 no.1
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    • pp.85-103
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    • 2021
  • While there is a rapid transition to smart work due to COVID-19, not many studies have measured the changes in organizational culture after firm-wide institutionalization of smart work. Through a questionnaire and a series of stakeholder interviews, this study examined how and to what extent employees' perception of organizational culture changed after the introduction of smart work in a large leisure service company H in South Korea. The working culture of the organization is measured as the changes in the organizational members' perception on seven dimensions: strategic innovativeness, organizational flexibility, fair human resource management, rational decision making processes, organizational vitality, trustful collaboration, proactive leadership. The results demonstrated that, after the introduction of smart work, the organizational members' perception on strategic innovativeness, organizational flexibility, organizational vitality, trustful collaboration have declined significantly while the changes in fair human resource management, rational decision making processes, and proactive leadership are insignificant. Though found to be insignificant, follow up interviews revealed that participants think that the role of management leadership is very critical for the smart work systems to be institutionalized successfully. While the smart work may have different effects depending upon industry or organizational characteristics, this study present a case for changes in organizational culture after institutionalizing smart work. Implications are discussed with further research issues at the end.